Finde günstige Flüge von Zürich nach London Luton

Positiv: Kept informed about delay

Negativ: The plane was delayed 3 hours so booked another flight with another airline

Positiv: The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly.

Negativ: More leg room as the customer in front was rather large and the chair was pushed back from the weight

Positiv: The crew were very friendly and helpful.

Negativ: Flight was three hours late to depart with very little communication made to passengers.

Negativ: Flug war verspätet, deshalb ein Punkt Abzug

Positiv: The crew were very friendly and helpful.

Negativ: Flight was three hours late to depart with very little communication made to passengers.

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Positiv: flight left close enough to onetime to arrive onetime, flight was smooth

Positiv: Nothing

Negativ: Unexpected baggage charges despite only taking carryons

Positiv: I landed alive

Negativ: No information about the gate until you have tk run across the airport to board

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Negativ: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Positiv: nearly on time ( 5 mins)

Negativ: too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Positiv: Very predictable! All as expected.

Negativ: Free refreshments! Really 2$ water bottle?

Positiv: On board crew was good.

Negativ: Free beverages like every other airline. Not good at all boarding/checking in.

Negativ: long delays

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Negativ: This flight has a record of being late 90% the times i use it

Positiv: Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly.

Positiv: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Negativ: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Negativ: 5 hour of delay!!!! For the second time in the same flight

Positiv: Boarding was fast.

Negativ: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Negativ: Flug war verspätet, deshalb ein Punkt Abzug

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: Nothing

Negativ: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Positiv: Space

Negativ: I needed a printed Boarding pass. This should also work electronic...

Positiv: Board on time or at least updates why we are waiting.

Negativ: Communication

Positiv: The cabin crew was very good. The check in process was tough but the representative was nice.

Negativ: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Positiv: Le pilote et copilote très sympathiques

Negativ: Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus

Positiv: Very predictable! All as expected.

Negativ: Free refreshments! Really 2$ water bottle?

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Positiv: The crew were great. Explanations given and complementary drinks given due to delay caused by medical emergency. Managed to organise new crew and problem solve very quickly.

Negativ: More leg room as the customer in front was rather large and the chair was pushed back from the weight

Positiv: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Negativ: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Positiv: Punctuality

Negativ: Nothing to complain about

Positiv: All as expected

Negativ: All as expected

Positiv: nearly on time ( 5 mins)

Negativ: too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Positiv: It's a large company in London so it was easy to navigate at the terminals.

Negativ: It was a budget airline and not bad for a short flight. Nothing special.

Positiv: flight left close enough to onetime to arrive onetime, flight was smooth

Positiv: I landed alive

Negativ: No information about the gate until you have tk run across the airport to board

Positiv: A much better return trip than the one going out so overall we were very happy.

Negativ: Delayed again. I do accept that most of the time delays are out of the control of the airline but it still detracts from the holiday. One drunk on the plane is still one too many, especially when they fall into you as the one on our flight did to me.

Positiv: Nettes Personal.

Negativ: Keine Verspaetung

Negativ: Delayed by 4 hours

Positiv: Everything except ridiculous baggage fee

Negativ: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane

Positiv: Boarding was fast.

Negativ: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Positiv: Nothing

Negativ: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Positiv: The crew were very friendly and helpful.

Negativ: Flight was three hours late to depart with very little communication made to passengers.

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Negativ: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Positiv: All as expected

Negativ: All as expected

Negativ: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Positiv: Nothing stands out on this flight

Negativ: No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Positiv: Die Crew war nett.

Negativ: Abflug hat sich um 2h verspätet. Die Maschine für den Hinflug war defekt. Kann immer mal passieren.

Negativ: Flight not being delayed as usual

Positiv: The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.

Negativ: As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.