Finde günstige Flüge von Zürich nach New York JFK

Positiv: Service was very good

Positiv: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Negativ: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Positiv: Pünktlich!

Negativ: Landing

Negativ: food

Positiv: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Positiv: It was a decent train ride.

Negativ: Stating it’s a train from the beginning and not having to go from one train station to another.

Positiv: Good aircraft, good service, on time, eventless

Negativ: There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better.

Negativ: flight was late.

Positiv: Crew was good. Boarding was good.

Negativ: Seats not that comfy.

Positiv: On time, great crew, comfortable ride even in coach

Negativ: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Positiv: Everything was easy and the crew were really nice.

Negativ: Both transatlantic flights I had requested lactose-free meal options, neither of which happened.

Negativ: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Positiv: Everything was on time, crew was professional, flight was really pleasant

Negativ: Boarding was really uncomfortable - line starts at one floor and then you have to slowly climb the stairs one step at a time while holding your carry on bag. Line move slowly because of required security questioning at the gate. It’s an absolutely normal procedure and staff was really nice, but stairs - that’s what make your experience unpleasant.

Negativ: Food options

Positiv: Good experience overall, no issues at all

Positiv: check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz

Positiv: -

Negativ: Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since.

Positiv: Food was actually really good.

Negativ: Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved.

Positiv: Smooth flight

Negativ: Crew just ok.

Positiv: Commitment to on-time travel, nice friendly staff, professionalism.

Negativ: Seat had peanuts on it - I think it had not been cleaned. There were also rumpled newspapers in the seat back.

Positiv: Nice crew, flight landed on time

Negativ: Temperature was very hot and embarking procedure took a while to be completed

Positiv: The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach

Negativ: Nothing

Negativ: There was no air

Negativ: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.

Positiv: On time. Good entertainment.

Negativ: No free food, limited beverage service, pushy crew.

Positiv: Great entertainment options

Negativ: No internet from Chicago to Iceland didn't help

Negativ: It wasn't at all clear that checked baggage was not included. This added a surprise extra hundreds of dollars to our trip. But the flight itself was fine, seats were too close when reclined, but everything was on time and efficient.

Negativ: The seats was no to comfortable for the price . They charge for the luggage and any company for traveling internationally does for almost one luggage

Negativ: Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom.

Positiv: It was ok no more then that

Negativ: Make sure the stuff or more Patience and understanding

Positiv: We really like the crew

Negativ: If they offer something to drink

Positiv: Was on time.

Negativ: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Negativ: More comfortable seats

Positiv: Seat was comfortable, enough entertainment, staff is super nice

Negativ: I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why

Positiv: On time. Good entertainment.

Negativ: No free food, limited beverage service, pushy crew.

Negativ: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Positiv: I’m a fan of Icelandair. We have only done the Saga Upgrade so I cannot speak to economy. Food is great, seats are comfy, and entertainment is great.

Negativ: I don’t really know what happened but it was over an hour for us to get our bags afterward at SFO which caused us to miss our connecting flight to LAX, so we had to wait until next day to fly. This was also the busiest travel day of the year and storms everywhere so likely out of their control. Not the hugest deal but was harder to get on connecting flight since Icelandair doesn’t have a ticket counter at SFO. Would never prevent me from flying with them again, I always have issues at SFO so avoid that airport altogether anyways- will try to go around going through there on our next iceland trip!

Positiv: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Negativ: Food options

Positiv: crew was verry good

Negativ: more pading for the seats

Negativ: Better entertainment

Positiv: Crew are great. Very professional.

Negativ: Can’t complain.

Positiv: Crew was great and seat comfortable except my entertainment system wasn’t working. But the crew member offered me a different seat.

Positiv: Very friendly crew

Negativ: In-flight system had some errors

Negativ: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Positiv: Punctual

Negativ: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Positiv: The crew was astounding

Negativ: More comfortable seats

Negativ: Even the layover was good. Seeing the northern lights from.the plane was spectacular

Positiv: crew was verry good

Negativ: more pading for the seats

Negativ: It was too warm. The air above was not cool

Positiv: The crew was very nice.

Negativ: I think the airline should offer something to eat on these long flights. For example, a small sandwich & a drink.

Positiv: The price

Negativ: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Positiv: Love the 757 fleet of Icelandair. Professional crew.

Negativ: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.

Positiv: Crew are great. Very professional.

Negativ: Can’t complain.

Negativ: No internet as described. Little leg room. Small seats

Negativ: You have to pay for your food. What’s up with that?

Positiv: Crew was very nice, efficient

Negativ: Boarding in Iceland

Positiv: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Negativ: My TV didn’t work - long flight to have no screen access.