Finde günstige Flüge von Zürich nach Flughafen New York, JFK

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."

Positiv: "Great flight"

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Negativ: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"

Negativ: "Very hot on board"

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Negativ: "The food could be much better. Although coming from Sicily it's tough to compare."

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Positiv: "Crew was attentive and overall I enjoyed the flight"
Negativ: "Food could have been better"

Positiv: "Responsive excellent crew."
Negativ: "Long waits to get to the bathroom. Plane dated."

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Negativ: "Essen war gut."

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "-"
Negativ: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Positiv: "Professional courteous staff"
Negativ: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."

Positiv: "Sehr nette Crew"
Negativ: "-"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Negativ: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Positiv: "Not applicable"
Negativ: "See above."

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "Zuvorkommendes Personal"
Negativ: "Unterhaltungsangebot"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"

Positiv: "Sehr freundliche Crew, leider Verspätung ohne Schuld der Swiss, wurde durch die Crew sehr freundlich und deutlich kommuniziert."

Positiv: "My own seat had ample legroom, good crew."
Negativ: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Positiv: "Crew was always ready to help. It was a very smooth flight."
Negativ: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Negativ: "I adore delta! Great airline, I fly delta whenever possible"

Positiv: "The crewe members were great."

Positiv: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Negativ: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."

Negativ: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Friendly and cheerful!"

Negativ: "I couldn’t sleep in a chair... wish I could"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Negativ: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Positiv: "Nothing"
Negativ: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Smooth and easy."
Negativ: "Not applicable"

Positiv: "Premium boarding breakfast sandwich pretty good"
Negativ: "My screen stopped working in the middle of an episode."

Positiv: "Everything is perfect"
Negativ: "N/a"

Positiv: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Negativ: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Positiv: "the service in general very nice"

Positiv: "Kayak tells u the baggage claim and the new gAtes"

Positiv: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Negativ: "Much older plane. Not as comfortable as some other planes I've been on."

Positiv: "Very professional and courteous"

Negativ: "There delay"

Positiv: "Easy ride back home."
Negativ: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Positiv: "The airline did not disappoint and the customer service were very professional"
Negativ: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Positiv: "Updated plane, movies are old but a verity"
Negativ: "Lost two pieces of luggage"

Positiv: "the meal was OK and they served ice cream midway between SFO and JFK."
Negativ: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Positiv: "Enjoyed food and movies.Woul"
Negativ: "Would like more comedy or romance movies. Becky"

Positiv: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Negativ: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Comfort and boarding"
Negativ: "Delay and food"

Positiv: "On time. Funny pilot"

Positiv: "Nothing about it was good. They made us Americans feel so unwanted."
Negativ: "The staff was rude"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Negativ: "Headphones suck"

Negativ: "Extreme delays"

Positiv: "Excellent trip. Provided ample food snacks and drinks."

Positiv: "Comfortable, courtesy, good service."
Negativ: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."

Positiv: "Smooth. Fast."

Negativ: "See above airport connection disaster...."

Positiv: "We landed 50 min early!"
Negativ: "The aircraft could have been cleaned more thoroughly before boarding."

Positiv: "Comfortable seating in business class Arriving JFK early."

Positiv: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Negativ: "Very nice crew and great food"

Positiv: "Crew is excellent, polite and personal!"
Negativ: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Negativ: "Klm is the best, even on a 40min they served small breakfast."

Negativ: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "The socks offered in business were comfortable and nice looking. The red wine was good."
Negativ: "The food was just average and the seat not too comfortable"

Positiv: "The crew tried to be helpful but were equally frustrated with the ground crew."
Negativ: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Positiv: "Everything works and quick to get to destination."

Negativ: "Crew members in Amsterdam were very rude and disrespectful"

Positiv: "Yes"
Negativ: "Everything was good"

Negativ: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Travelled business class and was ace experience"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Positiv: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Negativ: "the headrest is hard. Apart from that- all was fine"

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "There was no wifi on flight"

Positiv: "Crew was ok."
Negativ: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Positiv: "Overall KLM experience is good"
Negativ: "Food quality was mediocre for a business class flight."

Negativ: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Negativ: "old screens and entertainment system leg room to small"

Negativ: "Very slow service at checkin, was not even available when I arrived at the airport"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Crew was great, very nice"
Negativ: "Not enough legroom"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Negativ: "No complaints about anything."

Positiv: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Negativ: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Positiv: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Negativ: "Cramped seating."

Positiv: "Wifi on Board"
Negativ: "Nothing"

Positiv: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Negativ: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Negativ: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Positiv: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Positiv: "Friendly staff"
Negativ: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Positiv: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Negativ: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Negativ: "Please Endeavour to put the expiration date on the food served in the flight."

Positiv: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Negativ: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Negativ: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Negativ: "For me this part is not applicable"

Positiv: "The crew was amazing and extremely helpful!"
Negativ: "The food could have been better"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "The comfort of the flight snd kindness of the crew."
Negativ: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Negativ: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Negativ: "See above."

Positiv: "The crew was wonderful. We were in business class which was modest but comfortable."
Negativ: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Positiv: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Positiv: "Entire trip was easy and comfortable."

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Not to be late ,and not to loose my luggege"

Positiv: "The transfer times were excellent"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "FA kept bumping into my seat waking me up"
Negativ: "Return the 777 to 9 across"

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Positiv: "Over all pretty good for price."

Positiv: "Over all everything was great, except the bags check in"

Positiv: "Good quality flight"
Negativ: "But delayed and lost baggage"

Positiv: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Negativ: "Check in process was easy. The flight attendants are all very helpful and kind."

Negativ: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Flight attendants were very nice"
Negativ: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Negativ: "Flight was delayed by 1h30min, so we arrived very late"

Positiv: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Positiv: "Nothing"
Negativ: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Positiv: "Crew were pleasant most of the time"
Negativ: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Positiv: "Nothing"
Negativ: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Negativ: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Negativ: "Couldn't make the connection....Overall....an aweful experience!"

Positiv: "The plane arrived in New York smoothly"
Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Negativ: "no complaints"

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Positiv: "I liked my seat with more legroom. And there was very little turbulence."
Negativ: "I wish there was access to blankets, it was very cold by the window. A better screen design maybe."

Positiv: "Yes"

Negativ: "No AC and awful smell"

Negativ: "See above"

Positiv: "Es wurde nach Sitzreihen geboardet und der Abflug war pünktlich. Man wurde auch begrüßt beim Eintritt in den Flieger."
Negativ: "Kein Essen und keinerlei Service im Flugpreis enthalten: einzige Ausnahme: 2x Gratis Getränke auf der Langstrecke zwischen Boston und Reykjavik (selbiges auch zwischen Reykjavik und New York). Sitze sind in etwa so gemütlich wie bei Kurzstrecken Billigfliegern - also gar nicht. Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Icelandair hatte uns einen Flug mit 30 Min Umsteigezeit gescheduled - was mich sehr nervös gemacht hat als wir dann Verspätung am Rollfeld hatten und dann noch Bus fahren mussten. Der Anschlussflieger hatte sein Boarding bis kurz vor Abflug geöffnet und wir haben es dann easy geschafft. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Flug trotz verspätetem Boarding sehr pünktlich"
Negativ: "Das Personal hat durchgehend auf allen 4 Flügen meiner Reise mit Iceland Air auf isländisch vor sich hin getratscht, während dem Flug und auch am Ende zur Verabschiedung, zusätzlich waren die Englischkenntnisse des Bordpersonals meist eher rudimentär. Werbung für einen Stopover in Island bekommt man überall, vor allem innerhalb des Entertainment Programms welches sich nicht einschalten lässt ohne das man einen 5,5 minütigen Werbefilm anschauen muss. teils zieht sich das weiter wenn man einen Film ansehen will. Man muss auch erwähnen, dass es in Reykjavik mangels Sitzmöglichkeiten einfach ewig lange Schlangen gibt in die man sich einreihen muss. Wenn man auf den günstigen Preis verzichten kann: nie wieder Iceland Air!"

Positiv: "Tolle Airline, komfortables Flugzeug und freundliche besatzung."
Negativ: "Keine Snacks, aber gratis Getränke und alles reibungslos s"

Negativ: "The seat bottom cushion was extremely uncomfortable."

Positiv: "Helpful ground staff Luggage didnt got lost Included luggage on ticket"
Negativ: "Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown"

Positiv: "I liked the service and the entertainment."
Negativ: "There was not snacks included and you have to paid for the headphones."

Negativ: "No air nozzle on Zurich to Iceland leg"

Positiv: "Good value."

Negativ: "Boarding at KEF needs to be more organized."

Positiv: "Pillows and blankets free of charge."
Negativ: "You had to go through their customs to change plans. Then you had to board a bus to get carried over to your connecting plane. There was not enough time allowed between flights to do that. They did not have enough bathrooms for all the flights coming in at the Iceland airport. Iceland Air is basically a travel agency in an airplane for Iceland. A lot of pushing by the company to stop in Iceland for a few days and buy Iceland products. It was a lot of hassle to cross the Atlantic on Iceland Air, and I will try not to use them again."

Positiv: "Got home safely"
Negativ: "No meal was provided. Captain's announcement was barely heard - poor PA system or he or she did not speak clearly"

Positiv: "Vom Ablauf hat alles super geklappt. Es wurde sogar nach Sitzreihen geboarded."
Negativ: "Keine Snacks"

Positiv: "Die Besatzung war nett, alles pünktlich und der Ablauf angenehm."
Negativ: "Es gab auf den 6 Stunden zwischen Reykjavik und Chicago keine Verpflegung, Getränke wurden nur 2x ausgeschenkt und das Sandwich, das ich bekommen habe, war bereits 3 Tage laut MHD abgelaufen."

Positiv: "Boarding okay, seat legroom good, flight had no issues & arrived on time."
Negativ: "Crew not friendly (except to Icelanders), no food served (very expensive things to buy)."

Positiv: "Good connection"
Negativ: "Connection airport has very poor facility for the transit traffic and long border control lines. My seat was changed for no apparent good reason after I had checked in at the airport. My old seat remained empty on the plane!"

Positiv: "Der Flug war pünktlich."
Negativ: "Es wurden 95$ für ein aufzugebendes Gepäck am Flughafen berechnet, was nicht vorher angekündigt wurde. Außerdem wird Essen nur gegen Zahlung ausgegeben. Bei einer 10-stündigen Reise eine Zumutung. Getränke Auswahl war mangelhaft, vom angebotenen Sortiment waren einige Getränke nicht verfügbar. Mir wurde im vollen Flugzeug ein Sitz in der letzten Reihe gegeben, dessen Rucklehne nicht verstellbar war. Zusammengenommen war es die schlechteste Erfahrung eines Fluges in den letzten Jahren. Ich werde definitiv nicht mehr mit Icelandair fliegen."

Negativ: "Das Flugzeug von Reijkjavik nach Seattle war nicht fuer einen Langstreckenflug geeignet. Nur 2 Reihen mit jeweils Sitzen sind einfach zu eng fuer solch einen langen Flug. Keine gute Erfahrung!"

Positiv: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Negativ: "See above."

Positiv: "On time, comfortable, smooth and easy flights"
Negativ: "Everything was fine no complaints"

Negativ: "Line-up to board was like a cattle round up. And why do they announce everything first in Icelandic? The 3 people on board from Iceland probably speak English anyway."

Positiv: "Great route, on time, comfy"

Positiv: "Better movies assortment and also TV Cooking newtwork"

Positiv: "good leg space, enough space for carry-on bags, polite staff"

Positiv: "The flight was staffed by friendly, attentive staff. There was more leg room than on some airlines. Beverages were free, but you had to pay for food on this trans Atlantic flight. Most of us knew this in advance and brought food onboard."

Negativ: "It's in my opinion obscene not to provide any type of food on a 6-hour flight that you don't have to pay for"

Negativ: "Extensive delays"

Positiv: "Friendly staff."
Negativ: "Flight delayed. Long lines."

Positiv: "Better organization needed in Reykjavik. Granted the airport needs expansion due to the increased traffic, but seats and some sort of plan for organizing the travelers for your flights is necessary."
Negativ: "Long flight. Leg room is minimal for those with longer legs. There are much better food choices available than what is offered for sale."

Negativ: "Horrible airline. We will never fly with them again!"

Positiv: "They left on time and arrived on time."
Negativ: "Maybe, if not a meal, some snacks."

Negativ: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"

Positiv: "price"
Negativ: "not enough liquids/beverage service"

Positiv: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Negativ: "Nothing really, we are very pleased!"

Positiv: "Good legroom in economy class. Entertainment syatem very enjoyable"
Negativ: "Nothing"

Positiv: "I liked that they provided bottled water when boarding. The seats were comfy and had sufficient leg room. The crew was friendly."
Negativ: "I think that for a flight of this length, a complimentary meal should have been provided. I had to purchase a meal. While it was satisfactory, I felt that $15.00 was excessive."

Positiv: "See previous review.. Best of the best."

Negativ: "Baggage claim took over 1 hour."

Positiv: "Zurich Airport is extremely nice and efficient. Easy to get checked into Iceland Air."

Positiv: "Price, safety"
Negativ: "Small terminal Bussed in and out to planes No free snacks"

Positiv: "No comfortable...no food or even head phones...will check WOW from now on"

Positiv: "Good customer service"
Negativ: "Need more food choices"

Negativ: "Boarding was unorganized."

Negativ: "Seat 8G does not have a window."

Positiv: "the price"
Negativ: "Head rests are uncomfortable. The Reyjiacik airport is crazy how everything leaves around the same time, so its super crowded! Didn't pick up trash often enough."

Negativ: "Flight was delayed again, never seen an airport so unorganized."

Positiv: "Terribly long wait at keflavik airport to go thru customs but smooth flight."