Finde günstige Flüge von Zürich nach New York JFK

Negativ: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Positiv: Reasonable space in economy class seats

Negativ: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Negativ: Crew members in Amsterdam were very rude and disrespectful

Negativ: Fix the damn KIOSKS at Vienna!

Positiv: The crew was nice

Negativ: Basically everything

Positiv: Amazing crew, great, professional customer service, boarding was a breeze, on time.

Negativ: Prices for food are a bit high.

Positiv: The crew tried to make up for an unforeseen event at the airport and at the airport they had already tried re booking us on different flights for the next day when we landed. They put us up in a hotel and gave us dinner.

Negativ: My baggage never arrived in Reykjavík. The Iceland Air baggage attendant was incompetent and illogical +told me to file a claim with Delta (who I was flying with the next day) and stated that “it will come.” He said they could not track my luggage and had no way to know where it was.

Positiv: The plane was clean and on time

Negativ: Kayak I did not disclose that neither food nor bags were included in this fare. I triple checked to make sure bags were included in our tickets said economy from kayak. Kayaks information that links To Iceland air shows economy as including one free bag. Ours was Econ light which was $100 per bag

Positiv: Flight was on time.

Negativ: Again, no food/snacks.

Positiv: The crew tried to make up for an unforeseen event at the airport and at the airport they had already tried re booking us on different flights for the next day when we landed. They put us up in a hotel and gave us dinner.

Negativ: My baggage never arrived in Reykjavík. The Iceland Air baggage attendant was incompetent and illogical +told me to file a claim with Delta (who I was flying with the next day) and stated that “it will come.” He said they could not track my luggage and had no way to know where it was.

Negativ: Crew was ignorant and rude. No assistance from crew during boarding. Plane was parked in the farest place of airport where we were brought by 2 buses. Waited last passengers for 40! min and stood in the bus. Flight was delayed.

Negativ: I had a four hour layover in Iceland, which was nothing to do with Kayak. But four hours in Rekjavik airport in the middle of the night was not enjoyable.

Positiv: The crew was great

Positiv: Crew nice

Negativ: Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid.

Negativ: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Positiv: Only use this airline if you are just flying to Iceland or taking advantage of their stopover in Iceland option. Otherwise choose another airline.

Negativ: Serve food like most transatlantic carriers-bringing Subway Sandwiches or paying large fees for Pringle’s potato chips is beyond greedy for an airline these days. If Icelandair is that desperate for profit it makes one wonder where else they cut corners.

Positiv: Responsive excellent crew.

Negativ: Long waits to get to the bathroom. Plane dated.

Positiv: I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic.

Negativ: No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches.

Positiv: It was a fast flight. Less people on the plain.

Negativ: I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins.

Positiv: The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok.

Negativ: I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed.

Positiv: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Negativ: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Positiv: The crew was polite and pleasant unlike the crew from KC to Boston.

Negativ: Telling us to check bags before we get to our seat and find out there is no more room.

Positiv: The crew were nice.

Negativ: We could have used more legroom between the seats.

Positiv: I loved being upgraded to first class and the crew was so attentive.

Negativ: Nothing, glad this was a better experience than the trip to Miami.

Negativ: Please offer more gluten free food options. Thanks!

Positiv: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Negativ: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Positiv: Seat a little hard.

Positiv: Only use this airline if you are just flying to Iceland or taking advantage of their stopover in Iceland option. Otherwise choose another airline.

Negativ: Serve food like most transatlantic carriers-bringing Subway Sandwiches or paying large fees for Pringle’s potato chips is beyond greedy for an airline these days. If Icelandair is that desperate for profit it makes one wonder where else they cut corners.

Positiv: Great comfortable seats

Negativ: Crowds in airport

Positiv: N/A

Negativ: N/A

Negativ: Too cold

Positiv: delayed, switched to another flight, delayed 3 times...crossed the border at 1am...terrible experience overall

Negativ: everything

Positiv: The plane was fantastic! It was clean, comfortable, and and appeared well-maintained.

Negativ: The seat bottom was just a bit on the hard side.

Negativ: Dirty plane!!! Trash in seat back pocket. General dirty feeling.

Negativ: Children running loose in the aisle

Positiv: The crew tried to make up for an unforeseen event at the airport and at the airport they had already tried re booking us on different flights for the next day when we landed. They put us up in a hotel and gave us dinner.

Negativ: My baggage never arrived in Reykjavík. The Iceland Air baggage attendant was incompetent and illogical +told me to file a claim with Delta (who I was flying with the next day) and stated that “it will come.” He said they could not track my luggage and had no way to know where it was.

Positiv: Seats small for average person. One video movie cut out and would not start again.

Negativ: On time

Positiv: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Negativ: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Positiv: Smooth flight with regular updates from the crew. Crew service was frequent and very attentive.

Negativ: In flight entertainment needs to be more current and with a wider selection of titles. TV shows with only one episode on a long flight - what is the point? At least offer a full season.

Positiv: The crew was good but the seats are not very comfortable.

Negativ: Boarding needs to from the back of the plane first and then move forward. This would eliminate the bottleneck. This was not an Iceland plane and there was no entertainment available.

Negativ: Children running loose in the aisle

Positiv: The plane was clean and on time

Negativ: Kayak I did not disclose that neither food nor bags were included in this fare. I triple checked to make sure bags were included in our tickets said economy from kayak. Kayaks information that links To Iceland air shows economy as including one free bag. Ours was Econ light which was $100 per bag

Negativ: The replacement planes that Iceland Air are renting were horrible. The seats were super uncomfortable and small. No matter your size you were sitting essentially on the person next to you. All of the food was extremely high priced and the options weren’t very good. The TVs didn’t work either

Positiv: Adequate leg room. Comfortable seat with adjustable head rest. Good selection of in flight movies to help pass time on a long trip. I purchased a sandwich that quite good. Flight attendants were courteous and helpful. On the long leg of our flight we were given a bottle of water as we boarded.

Negativ: The cabin was quite warm after boarding and before departure. The flight attendants were courteous and helpful, but could have come through one more time to refresh water and see if other food or snacks were needed. The announcements did not come through the headphones and were difficult to hear.

Positiv: Crew great

Negativ: Legroom tiny

Positiv: Everything! The crew were amazing! The pilot actually came on the speaker to introduce the crew. He also communicated with us during some patchy weather.

Negativ: Nothing.

Negativ: I had. 2 hr delay so I missed my connecting flight to Newark , need i say more.

Negativ: It was safe and everyone was friendly. Most spoke English and helped when I requested.

Negativ: Please offer more gluten free food options. Thanks!

Negativ: Children running loose in the aisle

Positiv: Flight was on time.

Negativ: Again, no food/snacks.

Positiv: Crew nice

Negativ: Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid.

Positiv: Crew great

Negativ: Legroom tiny

Positiv: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Negativ: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.