Günstige Flüge mit Aer Lingus finden

Ok, but the most welcoming airline

Positiv: I had not pre-ordered a vegetarian meal, and there were no extras, but one of the flight attendants gave me a fruit salad from one of the crew's meals.

Negativ: The sound quality for the announcement system and the headphones was really bad, so I could never understand what anyone was saying. The crew is very formal and sometimes curt and borderline rude. They just seem very inflexible and seem to put rules before people.

Negativ: We arrived at Dublin airport two hours before our flight--as instructed--and had to enter an enormous line. Finally, we were instructed to leave the line after almost an hour and a half and were then informed that our tickets had been sold to someone else (we were bumped!). Aer Lingus tried to "normalize" this by explaining that they always "overbook" by 10%. How irresponsible! Instead of arriving in Paris at 4:30 PM (a direct flight) we had to take a flight to London and then to Paris and arrived at 11 PM exhausted (the bus service to Paris had closed down and we had to take a taxi). We will never fly Aer Lingus again. Aer Lingus created the long line to create this very situation!

Lost luggage

Negativ: Aer Lingus lost my luggage and has not helped to find it. POOR customer service. NO answers and NO help in any way. No one calls back or has concern that your luggage is lost. Still waiting to hear from them!!!!!

NIE WIEDER !!

Negativ: Hinflug VIE-DUB: wurden nach zwei Stunden Wartezeit im Flieger gebeten den Flieger wieder zu verlassen auf Grund von Technischen Gebrechen. Flug wurde auf den nächsten Tag verschoben wodurch wir einen ganzen Urlaubstag verloren haben Ersatzflug am nächsten Tag hatte wieder über eine Stunde Verspätung - Grund: die Crew war nicht rechtzeitig da... mussten ihren Gesichtern nach zu Urteilen ihren Rausch ausschlafen Heimflug DUB-VIE: mussten wieder 2 Stunden aufs Boarding warten, mindestens 5 mal wurde das Gate geandert und wir bekammen nur mangelhaft Info warum und wann wir den starten würden... wurden immer wieder um 15 oder 20 Minuten vertröstet. Dann war die Maschine endlich da, Boarding begann und wurde aber bei der Hälfte wieder abgebrochen, alle mussten wieder raus - wieder ein technisches Gebrechen am Flieger (war wohl wieder der gleiche Flieger) Wieder wurde versucht es herzurichten, weitere knapp 2 Stunden Wartezeit bis dann endlich eine Ersatzmaschine da war. In Summe wieder fast 5 Stunden Verspätung bei der Heimreise. Ich fliege viel, aber so etwas habe ich noch nicht erlebt. NIE WIEDER mit AirLingus!!

Positiv: Nothing

Negativ: Everything. They canceled the flight and made us wait at the check in counter for over 4 and half hours. After that they closed the counter without helping us rebook.

Paid for British airways and got a discount airline

Positiv: Staff was very attentive and very friendly. The sour cream and chives pretzels were delicious and the ladies gave me a few more when I asked for them. pretty decent leg room.

Negativ: When boarding a flight it would be a good idea to board the plane in smaller sections instead of business class first and then all economy regardless of row. This would prevent 400+ people gathering around the gate crowding a busy walkway. Poor selection for movies and tv. One of our seats had no audio and the seat control center was inoperative so we couldn't even turn the reading light on. The audio quality and headphones were terrible on the seats that did work. Ok The seats were less comfortable than our British Airways flights on the way out. No alcoholic drinks were provided either like they were on the British Airways flight. We paid for a British Airways flight and were placed on a discount airline.