Günstige Flüge mit American Airlines finden

Courteous pilot...

Positiv: The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc.

Negativ: We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything.

Fine

Positiv: Friendly crew and efficient boarding

Negativ: Older plane without individual entertainment choice. No food other than a single bag of pretzels offered.

Delays, delays and more delays without explanation

Negativ: Got a notification of a TWO HOUR DELAY departing SFO. Rebooked into Charlotte instead of Dallas to connect to Fort Myers. THAT flight got delayed AFTER the doors were closed by another 45 minutes which caused me to miss my connection to Fort Myers AND have American Airlines leave my bag in Charlotte. I rebooked into West Palm Beach to drive to Fort Myers and my bag stayed in Charlotte even though there was ANOTHER 45 minute delay to change a tire on the plane. If I practiced medicine the way the airline handled customers, I'd kill every third patient!

3+ hour delay

Negativ: Delay. Old airplane with sewer smell in back. Not a great experience.

Positiv: Nothing

Negativ: Nothing was together, missed connection. Had to buy a hotel in Phoenix

Delayed

Negativ: delayed and missed connecting flight