Günstige Flüge mit American Airlines finden

Positiv: The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless.

Negativ: The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing.

Positiv: Nothing

Negativ: Everything

Positiv: The comfort of the plane and aircraft crew.

Negativ: Customer service. Ridiculous when buying flight tickets, regardless the economy “restriction” if you buy two tickets together you put them together even if your picking the seats. A money scam charging more for us to pick our seats. Common sense isn’t that common

Positiv: .

Negativ: Did not communicate delays. Boarding was all at once without special needs people first No communication with passengers about delays at the gate.

Negativ: Passenger that sat next to me occupied part of my seat.

Negativ: The flight was cancelled two months ago due to COVID-19! My family is stuck in U.S. because of the current extraordinary situation! I don’t understand how Kayak displays the progress of a cancelled flight!

Positiv: The plane was clean

Negativ: More spacing with the whole Covid-19 thing going on

Positiv: Nothing. Will never fly American again

Negativ: Better customer service at the gate.

Negativ: I can’t believe with all that’s going on American doesn’t care. The terminal was packed with people. Terminal B Charlotte airport. Packed!!!. I had no choice. In the future Jet Blue. I know it’s all about making money the flight was packed. Logan airport Delta every other set has a sticker don’t sit here

Negativ: People seated in front of me disregarded wearing their mask during the flight.

Negativ: No food or beverage service while in COVID mood. Pilates and flight crews were inconsistent with using masks. However overhead announcements by AA constantly stated that face mask were required and that the could prevent you from traveling with AA.

Negativ: A full flight in the midst of a pandemic. Totally unsafe! Safety first in the air and closed space vs how many you can pack in during a pandemic. Disgraceful! I have tried to avoid AA due to how they handle flying right now , I couldn’t today and they were just as bad as I imagined. Delta was so much safer and more protective of its customers . 50-60% full by design . Fly them and learn something.

Positiv: Nothing, my flight was delayed so bad that if I would have had taken off I would have been stuck in DFW Airport until probably Friday as I would have had missed my flight and all the flights to PR were sold out until the 19th. Luckily my brother was so proactive that he was able to re-schedule a flight for the 19th.

Negativ: If the flight would have taken off on time.

Positiv: Free novies

Negativ: Food service and better social distancing

Positiv: The employees were friendly and helpful.

Negativ: We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner.

Negativ: Flying is no thrill now.

Positiv: I am no longer comfortable with airline seats, bad nerve in back of leg.

Negativ: Poor communication about “Red-tagging” carry on luggage

Negativ: Flight was super hot! And uncomfortable. Not sure if A/C was working

Positiv: 2 and 2 seats, all occupied, no distancing.

Negativ: Better seating, boarding from the tail to decrease contact

Positiv: Only masked picking up trash during pandemic - difficult to rate crew

Negativ: Organized exit vs. usual crowded chaos of passengers in a hurry

Negativ: AA is not following any social distancing. While you are not able to choose middle seats because you would think they are reserving those for space between passengers. The last 2 flight I have taken with AA have been full with no distancing or capacity limitations in the plane. One thing is what they say in their website and one thing completely different is what they actually do in the plane. Unacceptable during this pandemic

Negativ: The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers.