Günstige Flüge mit American Airlines finden

Negativ: There was no gate agent in Santa Fe. I had to leave two very expensive bottles of alcohol I’m the trash because they don’t have adequate staff to check my bag.

Positiv: nothing

Negativ: extremely racist crew made flight uncomfortable for everyone.

Positiv: nothing

Negativ: extremely racist crew made the entire flight uncomfortable for everyone.

Negativ: My screen didn't work the whole flight. Cabin staff had to be asked 3 times for help and didn't respond at all to first call of bell. No check back to see if problem resolved. They allowed a man with 2 mask vents on the plane despite having said there not allowed.

Negativ: more organized boarding

Positiv: Nothing. Literally nothing.

Negativ: EVERYTHING!! Packed like sardines with ZERO distancing for a four hour flight. Flight attendants were horrible and did nothing to mandate mask wearing. Literally watched a guy sleep nearly the entire flight with his mask off and the FA walked by him multiple times without saying anything. Will never fly with American after their abysmal attempt to keep us safe. I did not feel safe for a second on that horrendous flight. Definitely getting a COVID test and I will know where I got it from if I test positive. Also the seats are uncomfortable and it was a very bumpy flight (I understand that part cannot be avoided). I don’t understand how you cancel flights and bump people to other flights only for them to be SUPER packed. I thought at the rate of cases rising airlines should be doing a better job at taking safety precautions. Not American. Why do they think it’s a safe idea at this time to have my wife and I packed in with a total stranger for four hours? No social distancing whatsoever! Overall I cannot say a single good thing about this flight. Worst in my entire life

Positiv: Entertainment selection. Flight was short and pretty comfortable

Negativ: Flight was too packed. Limited restrictions with COVID.

Positiv: Crew was very rude and did not follow actual baggage policies regarding a passenger’s batteries in their bag that fit just fine in the overhead.

Negativ: Crew could maybe re-read policy and use their logic to apply it correctly.

Positiv: The crew was kind.

Negativ: The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5.

Positiv: The crew was nice, the seating was poor rather you paid to pick or not. When boarding you are told to social distance but you got folk sitting bunched up together with someone sitting next to you the whole flight. Delta doesn’t have people sitting in the middle seats. Poor flight when it comes to safety or health over money. SAD!

Positiv: The crew seemed to make the best of their situation

Negativ: The airplane was old and very cramped. Needs to be replaced with a more appropriate plane.

Positiv: Nothing,really other than the fact that it Got us home.

Negativ: At least offer water. There was no service whatsoever

Positiv: Quick flight time even though we left late.

Negativ: Needed larger plane. The passengers were smashed together in small seats.

Positiv: Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,

Negativ: Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible...

Negativ: Departed 1 hour late.

Negativ: I wasn't able to board with bags so I had to change flight I paid class upgrade and never received refund

Positiv: Flight was great

Negativ: The AA crew at DFW are always rude

Negativ: Very full flight when covid cases are at all time highs. Not possible to social distance in these conditions.

Positiv: Crew was friendly and nice

Negativ: Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once

Positiv: The crew was fine.

Negativ: The flight was packed full despite the ongoing pandemic. I will avoid flying American Airlines at all costs in the future. I was disgusted with how many people were jammed into this plane. The woman next to me was sniffling. I was so uncomfortable the entire time.

Positiv: Flight and plan where great.

Negativ: Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem.

Positiv: Literally nothing

Negativ: After sitting on the plane for over an hour we had to change planes. Notice that our aircraft isn’t working properly before you board it would be helpful so we aren’t 2 hours behind schedule having to sit on a hot airplane during covid

Positiv: Boarding process was efficient.

Negativ: The air conditioning was almost non-existent - then we landed at DFW, and it kicked on full blast. I was extremely uncomfortable the entire flight, but it was maddening to know it could have been much better.

Positiv: The flights seemed to go fast once we were in the air and it was nice the pilot was trying to get us there earlier because we had taken off late.

Negativ: I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule.

Positiv: When we did get in the air, the flight seemed to go quickly and we got there fast.

Negativ: I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule.

Positiv: 1st class flight attendant sat through the entire flight (except for offering drinks and food early in flight). There were passengers NOT wearing masks through the flight but she wouldn't know that since she never left her seat

Negativ: just about everyting

Positiv: They offered some entertainment

Negativ: Took no caution with coronavirus. Packed the plane with the seats full and all rows filled. I was not expecting this especially since my flight was not cheap.

Positiv: Clean plane, courteous personnel, everything on time

Negativ: Getting the food back would be nice.

Positiv: Clear instructions, clean plane, flight on time.

Negativ: Getting food service back on plains.

Positiv: I like the ability to watch movies

Negativ: The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason

Negativ: Almost 2 hr delay - put fuel in a wrong tank.

Negativ: With Covid they could hand out a bag containing water and a snack.

Negativ: Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible