Bewertungen von Reisenden
Gesamtbewertung
8.1
Hervorragend
Basierend auf 404 Bewertungen
Gesamt
8.3
Boarding
8.4
Komfort
8.3
Crew
8.4
Entertainment
7.5
Essen
8.0
Informationen zu Azerbaijan Airlines
| IATA-Code | J2 |
|---|---|
| Strecken | 77 |
| Top-Route | Baku nach Istanbul Ataturk & andere Flughäfen |
| Angeflogene Flughäfen | 39 |
| Top-Flughafen | Baku |
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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7.6
Positiv: seat was quite comfortable
Negativ: it would be better if they have and give a blanket to passengers when some of them need
Bewertung von
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7.3
Positiv: the crew was respectful
Negativ: the seats could be more comfortable
Bewertung von
-
4.6
Negativ: Staff was so rude
Bewertung von
-
6.4
Positiv: Plane seemed to be brand new
Negativ: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
Bewertung von
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10.0
Positiv: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
Bewertung von
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10.0
Negativ: Very good
Bewertung von
-
10.0
Great
Positiv: All good
Negativ: Visa delays in the airport , should be appliend online and take it before leaving
Bewertung von
-
8.0
Positiv: Comfortable seats. On time departure Good service Friendly crew
Bewertung von
-
8.0
Positiv: Comfortable seats. On time departure Good service Friendly crew
Bewertung von
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3.3
Bad cuatomer service
Positiv: I liked the food and the price of my tivket
Negativ: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
Bewertung von
-
5.0
Ok travel
Positiv: The food
Negativ: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
Bewertung von
-
8.0
They used to have much better food
Positiv: Everything else, exept food
Negativ: Food
Bewertung von
-
8.3
Positiv: Crew
Negativ: Food
Bewertung von
-
3.0
Negativ: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
Bewertung von
-
2.0
Negativ: i want to change ticket date no body reply
Bewertung von
-
10.0
It was pretty good
Positiv: The flight was on time good food good staff
Bewertung von
-
10.0
Positiv: Good good on time all went pretty good
Bewertung von
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5.3
Negativ: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
Bewertung von
-
8.0
Positiv: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Negativ: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
Bewertung von
-
9.3
Positiv: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Negativ: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
Bewertung von
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10.0
Positiv: The service was impeccable and I was treated like the Queen that I am.
Negativ: Everything was excellent.
Bewertung von
-
9.6
Highly recommended
Positiv: Big planeqq
Bewertung von
-
9.6
Highly recommended
Positiv: Big brain lot of space
Bewertung von
-
8.0
Positiv: good
Negativ: na
Bewertung von
-
3.0
Loud and crowded. Can't reserve seats
Positiv: That I was moved to emergency exit
Negativ: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
Bewertung von
-
5.0
Got food poisoning
Negativ: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
Bewertung von
-
4.0
Positiv: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Negativ: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
Bewertung von
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10.0
Positiv: Food, customer service, on time
Negativ: Legroom
Bewertung von
-
10.0
The best
Positiv: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
Bewertung von
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10.0
The best
Positiv: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
Bewertung von
-
3.0
Negativ: this is fucking stupid Company when i already checked in closed in gate in front of my face
Bewertung von
-
6.0
Good overall
Positiv: The cost and straight through flight is great
Negativ: The movie selection is very limited and there are no pillows.
Bewertung von
-
5.6
Okay 5.0
Positiv: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Negativ: Never seen Flight attendants so lazy in my flying experience.
Bewertung von
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9.3
Negativ: Small movie selection overall for English speakers. Only around 20 movies available with various genres
Bewertung von
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10.0
Positiv: I slept the entire way back
Bewertung von
-
10.0
Very good airline, much better than far more expensive ones...
Positiv: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
Bewertung von
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10.0
Very good airline, much better than far more expensive ones...
Positiv: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
Bewertung von
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10.0
The entire experience was excellent
Positiv: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Negativ: I did not like I loved the entire experience.
Bewertung von
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10.0
Good experience
Positiv: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
Bewertung von
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5.6
Positiv: The flight was werry nice
Negativ: The boarding was a little unconftible
Bewertung von
-
6.3
There was a sick passenger kid who cried 11 hours
Positiv: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
Bewertung von
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5.6
Old plane
Positiv: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
Bewertung von
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4.6
Unhelpful Crew
Positiv: The flight was pretty smooth.
Negativ: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
Bewertung von
-
3.6
Uncomfortable Flight
Positiv: The flight back was relatively smooth.
Negativ: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
Bewertung von
-
2.0
Annoying staff
Positiv: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Negativ: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
Bewertung von
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2.0
Negativ: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
Bewertung von
-
7.3
Good
Positiv: Timely
Negativ: None
Bewertung von
-
5.0
No individual entertainment
Positiv: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Negativ: Above.
Bewertung von
-
10.0
Positiv: friendly staff, well organized
Bewertung von
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4.6
Seems like one of the greediest airlines on the pl
Positiv: Not much
Negativ: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
Bewertung von
-
6.0
No entertainment for 12 hours flight!
Positiv: The food is pretty good
Negativ: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
Bewertung von
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10.0
Negativ: Nais
Bewertung von
-
10.0
Negativ: Nais
Bewertung von
-
8.0
It is time to enter 21st century
Positiv: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Negativ: No personal entertainment.
Bewertung von
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4.6
Positiv: 정확한 출발시간. 저렴한 가격.
Negativ: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
Bewertung von
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8.0
Good will fly again
Positiv: every thing was good
Negativ: nothing
Bewertung von
-
8.0
Its a good flight
Positiv: Every thing was good, in flight entertainment had surprisingly better content
Negativ: nothing
Bewertung von
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10.0
Positiv: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Negativ: The two girls sitting next to me were talking whole way in very annoying voices.
Bewertung von
-
8.0
Plenty of room on flight.
Positiv: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
Bewertung von
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9.3
Very good
Positiv: New plain. Good space. Good crew. Good price
Negativ: Entertainment. Not so good.
Bewertung von
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10.0
Positiv: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
Bewertung von
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10.0
Negativ: Very good
Bewertung von
-
10.0
Great
Positiv: All good
Negativ: Visa delays in the airport , should be appliend online and take it before leaving
Bewertung von
-
10.0
It was pretty good
Positiv: The flight was on time good food good staff
Bewertung von
-
10.0
Positiv: Good good on time all went pretty good
Bewertung von
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9.3
Positiv: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Negativ: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
Bewertung von
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10.0
Positiv: The service was impeccable and I was treated like the Queen that I am.
Negativ: Everything was excellent.
Bewertung von
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9.6
Highly recommended
Positiv: Big planeqq
Bewertung von
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9.6
Highly recommended
Positiv: Big brain lot of space
Bewertung von
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10.0
Positiv: Food, customer service, on time
Negativ: Legroom
Bewertung von
-
10.0
The best
Positiv: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
Bewertung von
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10.0
The best
Positiv: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
Bewertung von
-
9.3
Negativ: Small movie selection overall for English speakers. Only around 20 movies available with various genres
Bewertung von
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10.0
Positiv: I slept the entire way back
Bewertung von
-
10.0
Very good airline, much better than far more expensive ones...
Positiv: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
Bewertung von
-
10.0
Very good airline, much better than far more expensive ones...
Positiv: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
Bewertung von
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10.0
The entire experience was excellent
Positiv: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Negativ: I did not like I loved the entire experience.
Bewertung von
-
10.0
Good experience
Positiv: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
Bewertung von
-
10.0
Positiv: friendly staff, well organized
Bewertung von
-
10.0
Negativ: Nais
Bewertung von
-
10.0
Negativ: Nais
Bewertung von
-
10.0
Positiv: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Negativ: The two girls sitting next to me were talking whole way in very annoying voices.
Bewertung von
-
9.3
Very good
Positiv: New plain. Good space. Good crew. Good price
Negativ: Entertainment. Not so good.
Bewertung von
-
7.6
Positiv: seat was quite comfortable
Negativ: it would be better if they have and give a blanket to passengers when some of them need
Bewertung von
-
7.3
Positiv: the crew was respectful
Negativ: the seats could be more comfortable
Bewertung von
-
8.0
Positiv: Comfortable seats. On time departure Good service Friendly crew
Bewertung von
-
8.0
Positiv: Comfortable seats. On time departure Good service Friendly crew
Bewertung von
-
8.0
They used to have much better food
Positiv: Everything else, exept food
Negativ: Food
Bewertung von
-
8.3
Positiv: Crew
Negativ: Food
Bewertung von
-
8.0
Positiv: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Negativ: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
Bewertung von
-
8.0
Positiv: good
Negativ: na
Bewertung von
-
7.3
Good
Positiv: Timely
Negativ: None
Bewertung von
-
8.0
It is time to enter 21st century
Positiv: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Negativ: No personal entertainment.
Bewertung von
-
8.0
Good will fly again
Positiv: every thing was good
Negativ: nothing
Bewertung von
-
8.0
Its a good flight
Positiv: Every thing was good, in flight entertainment had surprisingly better content
Negativ: nothing
Bewertung von
-
8.0
Plenty of room on flight.
Positiv: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
Bewertung von
-
4.6
Negativ: Staff was so rude
Bewertung von
-
6.4
Positiv: Plane seemed to be brand new
Negativ: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
Bewertung von
-
3.3
Bad cuatomer service
Positiv: I liked the food and the price of my tivket
Negativ: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
Bewertung von
-
5.0
Ok travel
Positiv: The food
Negativ: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
Bewertung von
-
3.0
Negativ: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
Bewertung von
-
2.0
Negativ: i want to change ticket date no body reply
Bewertung von
-
5.3
Negativ: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
Bewertung von
-
3.0
Loud and crowded. Can't reserve seats
Positiv: That I was moved to emergency exit
Negativ: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
Bewertung von
-
5.0
Got food poisoning
Negativ: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
Bewertung von
-
4.0
Positiv: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Negativ: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
Bewertung von
-
3.0
Negativ: this is fucking stupid Company when i already checked in closed in gate in front of my face
Bewertung von
-
6.0
Good overall
Positiv: The cost and straight through flight is great
Negativ: The movie selection is very limited and there are no pillows.
Bewertung von
-
5.6
Okay 5.0
Positiv: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Negativ: Never seen Flight attendants so lazy in my flying experience.
Bewertung von
-
5.6
Positiv: The flight was werry nice
Negativ: The boarding was a little unconftible
Bewertung von
-
6.3
There was a sick passenger kid who cried 11 hours
Positiv: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
Bewertung von
-
5.6
Old plane
Positiv: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
Bewertung von
-
4.6
Unhelpful Crew
Positiv: The flight was pretty smooth.
Negativ: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
Bewertung von
-
3.6
Uncomfortable Flight
Positiv: The flight back was relatively smooth.
Negativ: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
Bewertung von
-
2.0
Annoying staff
Positiv: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Negativ: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
Bewertung von
-
2.0
Negativ: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
Bewertung von
-
5.0
No individual entertainment
Positiv: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Negativ: Above.
Bewertung von
-
4.6
Seems like one of the greediest airlines on the pl
Positiv: Not much
Negativ: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
Bewertung von
-
6.0
No entertainment for 12 hours flight!
Positiv: The food is pretty good
Negativ: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
Bewertung von
-
4.6
Positiv: 정확한 출발시간. 저렴한 가격.
Negativ: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
Bewertung von
Flugstatus
Streckennetz von Azerbaijan Airlines
Beliebte Flugstrecken
Flug
Abflughafen
Reiseziel
So.
Mo.
Di.
Mi.
Do.
Fr.
Sa.
S
M
D
M
D
F
S
9817
Gäncä
KVD
Moskau
VKO
9818
Moskau
VKO
Baku
GYD
9103
Baku
GYD
Istanbul
SAW
9223
Baku
GYD
Tiflis
TBS
9006
Teheran
IKA
Baku
GYD
9224
Tiflis
TBS
Baku
GYD
853
Moskau
DME
Baku
GYD
9005
Baku
GYD
Teheran
IKA
9717
Baku
GYD
Mineralnyje Wody
MRV
9718
Mineralnyje Wody
MRV
Baku
GYD
9106
Istanbul
SAW
Baku
GYD
854
Baku
GYD
Moskau
DME
79
Baku
GYD
Istanbul
IST
78
Istanbul
IST
Baku
GYD
809
Baku
GYD
Moskau
VKO
15
Baku
GYD
Dubai
DXB
16
Dubai
DXB
Baku
GYD
9575
Baku
GYD
Kasan
KZN
9576
Kasan
KZN
Baku
GYD
4
Ankara
ESB
Baku
GYD
3
Baku
GYD
Ankara
ESB
8
London
LHR
Baku
GYD
9683
Baku
GYD
Kiew
IEV
9684
Kiew
IEV
Baku
GYD
54
Almaty
ALA
Baku
GYD
26
Antalya
AYT
Baku
GYD
25
Baku
GYD
Antalya
AYT
7
Baku
GYD
London
LHR
9203
Baku
GYD
Riad
RUH
9204
Riad
RUH
Baku
GYD
119
Baku
GYD
Kuwait-Stadt
KWI
9685
Baku
GYD
Odessa
ODS
6308
Baku
GYD
Schardscha
SHJ
120
Kuwait-Stadt
KWI
Baku
GYD
36
Mailand
MXP
Baku
GYD
9686
Odessa
ODS
Baku
GYD
68
Peking
PEK
Baku
GYD
6307
Schardscha
SHJ
Baku
GYD
91
Baku
GYD
Dschidda
JED
92
Dschidda
JED
Baku
GYD
9236
Astrachan
ASF
Baku
GYD
9235
Baku
GYD
Astrachan
ASF
35
Baku
GYD
Mailand
MXP
321
Baku
GYD
Tel Aviv
TLV
9577
Baku
GYD
Ufa
UFA
22
Tel Aviv
TLV
Baku
GYD
9578
Ufa
UFA
Baku
GYD
19
Baku
GYD
Sankt Petersburg
LED
122
Gäncä
KVD
Sankt Petersburg
LED
20
Sankt Petersburg
LED
Baku
GYD
121
Sankt Petersburg
LED
Gäncä
KVD
9111
Baku
GYD
Gazipaşa
GZP
9112
Gazipaşa
GZP
Baku
GYD
Top-Flugstrecken
Von Azerbaijan Airlines angeflogene Top-Flughäfen
- Flughafen Baku (GYD)
- Flughafen Istanbul Ataturk & andere Flughäfen (IST)
- Flughafen Moskau Wnukowo (VKO)
- Flughafen Moskau Domodedovo (DME)
- Flughafen Istanbul Sabiha Gokcen (SAW)
- Flughafen Dubai & andere Flughäfen (DXB)
- Flughafen Tiflis (TBS)
- Flughafen Ankara (ESB)
- Flughafen Mineralniye Vody (MRV)
- Flughafen Gäncä (KVD)
- Flughafen Kiew Zhulhany & andere Flughäfen (IEV)
- Flughafen London Heathrow (LHR)
- Flughafen Sankt Petersburg (LED)
- Flughafen Tel Aviv Ben Gurion (TLV)
- Flughafen Berlin Tegel (TXL)
Kontakt bei Azerbaijan Airlines
- J2 IATA-Code
- +994 12 598 88 80 Anrufen
- azal.az Online
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