Hotels in Banff

Positiv:: Ruhige Lage in der Mitte vo Banff. Super frisches selbstgemachtes Frühstück Sehr nette Gastgeberin, charmante Ausstattung

Negativ:: Dusche etwas kompliziert

Positiv:: Sehr schönes altes kanadisches Haus mit Flair, sehr freundliche und äußerst hilfsbereite Vermieterin, die sehr um das Wohl ihrer Gäste bemüht ist und viele gute Tipps gibt, tolles Frühstück, mit vielen hausgemachten Sachen und Liebe zubereitet

Positiv:: Very kind owner. Very good breakfast. Very good location.

Negativ:: A little small room.

Positiv:: Great place. Awesome host. Terrific breakfasts! Great location near to everything including bus pick up stops. Cannot rate this place highly enough.

Negativ:: Everything was great

Positiv:: Close to main areas, great breakfast

Negativ:: Rooms are small but it’s historic

Positiv:: Location a short walk from where everything is. Liquor store and supermarket opposite. Be hungry for breakfast a lot of it home cooked. Very relaxing stay. Karen the owner could not have been more helpful to make our stay special , Couldn’t recommend it enough

Negativ:: N/A

Positiv:: Fantastic stay, the hospitality was amazing and the b&b has a very homely feel. Perfect location, comfy bed and we loved the wide variety of breakfast! Thank you for making our holiday :)

Positiv:: Great location,great breakfasts s really good advice on local area

Negativ:: Bathroom is not I. The bedroom you have to walk in to the hall.

Positiv:: This B&B is located in the centre of Banff, on a walking distance of numerous restaurants and shops. Our hostess, Karen, was really friendly and helpful and could answer all the questions we had. She also could give us some tips, who came in very helfpul. Breakfast is sublime (we really enjoyed the waffles with fresh fruit)!

Positiv:: Really helpful staff, absolutely delicious breakfast & central location. Couldn’t have asked for more. Would recommend a visit!

Negativ:: Nothing!

Positiv:: Amazing breakfast Very helpful and friendly environment

Positiv:: Superb breakfast, good location, host was really helpful and friendly.

Negativ:: Room wasn't that spacious

Positiv:: Convenient location, parking space, good room rate, fantastic breakfast, friendly host.

Positiv:: Das Frühstück war der hammer, die Besitzern sehr freundlich und hilfsbereit. Die Lage sehr gut und alles wichtige zu Fuss erreichbar. Wir hatten tolle 3 Tage dort in der lodge; jederzeit wieder =)

Positiv:: Love the breakfast, especially the home made muffins. The host is very kind and very informative. We can feel her passion and enthusiasm in managing the property. She gave us very good advice on changes of our itinerary according to the bad weather during our stay. Location is good, very convenient for supermarket and restaurants.

Negativ:: Nothing

Positiv:: Central location but still very quiet. The breakfasts alone were worth the stay!!!! Best Eggs Bennie ever.....

Positiv:: Great breakfast. Local food.

Positiv:: Without question the best value in Banff. We weren’t expecting fancy, just a basic room with essentials in downtown Banff at a great price. It was comfortable, quiet and perfectly located with THE best breakfast anywhere. Karen was super helpful. (Family Cottage)

Negativ:: The cottage is very original but had everything we needed. Not for someone looking for a renovated or new place with lots of room to spread out.

Positiv:: Das Frühstück war liebevoll zubereitet und ausgesprochen üppig und lecker. Das Cottage ist alt aber sehr gemütlich, es hat viel Charme. Es liegt sehr zentral in Banff und ist trotzdem ruhig, abseits der Straße .

Positiv:: We felt like home! Thank you Marion and lucie

Positiv:: Location was great. Breakfast was included and was delicious. Hostess was very friendly

Negativ:: It was a bit on the small side especially the shower

Positiv:: Quaint, clean and location is fantastic! Hostess was super friendly with great advice. Breakfast was fabulous!! Great value for Banff

Positiv:: Breakfasts were fantastic and sustained us through our morning hikes. All tastes are supplied for, and both bread and jams were homemade. Our host has great knowledge of the area and is keen to advice her guests.

Negativ:: There was nothing to dislike.

Positiv:: Kind staff, great breakfast and cozy room with reasonable price!! Everything was really good

Negativ:: No

Positiv:: Sehr freundliche Begrüßung an der Tür. Gute Lage für einen kurzen Spaziergang in die Stadt. empfehlen.

Positiv:: Location was very close to downtown and most tourist attractions. View from Inn was great. Staff were very nice.

Negativ:: Room was only a little bigger than a closet. Slopped attic like ceiling right over bed. Bathroom extremely small and tub and shower were dangerous. No housekeeping included. Would not stay in that room again.

Positiv:: Diese kleine privat geführte Unterkunft hat ihren Reiz Indien liebevoll eingerichteten Zimmern und dem gemeinsamen Frühstücksraum und Der Küche, die gemeinsam genutzt werden kann. Es stehen Kaffee, Tee und Müsli zur Verfügung, man kann sich aber zum Beispiel auch nach Herzenslust noch sein eigenes Spiegelei in die Pfanne Haien, wenn man Lust hat. Auch kann man gemütlich im Wohnzimmer sitzen und lesen oder spielen. Es liegt toll gelegen unweit der Brücke in Banff und man ist schnell mitten in der Stadt, aber es ist ruhig gelegen und bietet kostenlose Parkplätze. Das Personal ist super freundlich und hilfsbereit, wenn es Fragen gibt oder etwas fehlt.

Positiv:: Very convenient short walk to the main centre of Banff. We stayed in the Deluxe King room which was absolutely fantastic with plenty of room. The staff are very friendly and make you feel at home. Laura was extremely helpful in providing recommendations on things to do within the area. Would definitely stay here again.

Negativ:: Nothing.

Positiv:: Lage, Zimmer, Zimmergröße, Bett war gut, Kühlschrank, Spültisch in Zimmer, angenehme Atmosphäre im Hotel, schöner Frühstücksraum, Kaffee war inklusive, obwohl kein Frühstück dazu gehörte, Möglichkeit sich selber Frühstück zu machen

Negativ:: Fenster war defekt

Positiv:: The location is within walking distance of downtown Banff. While the hill to get the the parking lot is steep, we found the parking lot more than adequate for our vehicle. The staff was very friendly.

Positiv:: Located in a quiet neighborhood within a five minute walk of downtown Banff. Loved the staff. They helped us find local favorites for dining and socializing.

Positiv:: The place was clean, very good location

Positiv:: The staff were helpful and very friendly. Charlotte provided a map of Banff we used the whole time and had many good recommendations for hikes and dining. The bed was comfortable. The room was clean. The bathroom was nice.

Negativ:: Space was a little small, as in there wasn’t much room to put things like suitcases or bags. But we didn’t spend much time in the room other than sleeping anyway. Shower pressure could be stronger but got the job done.

Positiv:: It’s a beautiful building, well located just outside of Banff town, with parking included on site. You have access to communal tea & coffee/kitchen facilities if you want to cook, and the communal lounge area is really cosy with lots of books & games, that look perfect for a winter weekend away.

Negativ:: The exchange rate didn’t help us (the English pound being very weak at the moment), and it was peak summer, and we booked about 2 months before going, so our options were limited, but paying over £300 per night for a small, dark room with low ceilings did not feel like good value for money. It also didn’t help that we were given a really limited window for arrival (between 4-6pm), which meant we couldn’t spend more time sightseeing on our way to Banff. And it didn’t help that our toilet broke on the second day and we were there while the handyman had to come and fix it. Not the best way to relax on our delayed honeymoon/anniversary holiday. There’s also no breakfast available at the property as such, just some cornflakes / porridge oats. Some friends have already asked about Banff and I’ve said I wouldn’t recommend this place as I just feel like it cost way too much, especially for what you get, which is closer to a hostel than a b&b/inn.

Positiv:: Great location away from the hustle and bustle of downtown Banff. Staff were really helpful and friendly. It

Negativ:: Room was a little worn and dated.

Positiv:: I liked that we were away from the downtown traffic and noise, yet within walking distance.

Positiv:: Too basic. Just coffee and packets of oatmeal for guests to make themselves. Some toasts, jams and fruits would be nice.

Negativ:: No elevator. Had to lug our luggage through stairs. Our room on the second floor seems to be converted from a storage room. The only room we can tell that one had to step up to get in, with low ceilings. Not impressed.

Positiv:: April and Peter are very nice!

Positiv:: Sehr freundliche Gastgeber! Wir wurden sehr herzlich willkommen geheißen, das Zimmer war tip top sauber und das Frühstück sehr lecker! Nur zu empfehlen!

Positiv:: April is an awesome host, her passion shows in the way treats the guests. Loved the breakfast, ensured i had enough options after knowing my vegetarian preference. We had a good sleep and the location was very convenient to reach the Banff area.

Positiv:: Alice was very hospitable & flexible with my late check-in.

Positiv:: Die Besitzerin ist ausgesprochen freundlich und sehr hilfsbereit, hat immer gute Tipps auf Lager. Zimmer sehr sauber. Frühstück sehr gut. Lage nähe Downtown noch ok.

Negativ:: Das Zimmer war auch für eine Person recht klein, fast keine Ablagemöglichkeiten. Sehr hellhörig. Ein Minuspunkt war auch das, dass dem Zimmer zugeordnete Bad nur über den Hausflur zugänglich war. Das war so bei der Buchung nicht klar. Die anderen beiden Zimmer hatten jedoch Bad und waren größer.

Positiv:: Comfortable bed, bathroom had two sinks and was roomy for two people. We did not eat breakfast but the breakfast was continental- cereal, yogurt, coffee and tea.

Negativ:: The owner provided us with breakfast sandwiches which were just OK

Positiv:: It was lovely to have a home cooked breakfast. Good location, short walk into town and riverside walk.

Negativ:: Would have liked an en-suite bathroom

Positiv:: The breakfast was amazing, April is an excellent cook!

Negativ:: It was very expensive, but I guess that's just Banff.

Positiv:: We liked the bed, the pillows and the fact that it was super quiet at night. So as a hotel room it works perfectly. April is super nice and explained the going ons of the place perfectly.

Negativ:: It comes down that we feel we paid too much for what we got. For the almost 300 dollar we paid, our hostess was not incredibly flexible on checkin times/breakfast times. We didnt actually have breakfast there as we were meeting up with a group elsewhere, but I did try the coffee and it was nothing special. I wouldnt have minded to have a proper coffee machine instead of the regular coffee maker coffee. Also hubbie's shower was lukewarm. Not sure if there just isnt enough warm water, because the previous day apparently there was some issues with the hot water, so it may have been that. Either way, not great for him. I personally would have liked a few more quality soaps in the bathroom. It is all rather cheap, which is not a bad thing necessarily, but it smells cheap and that wasnt good. Had we paid the off season price, we probably wouldnt have minded, but for this money it just wasnt good enough.

Positiv:: No value for money, the price should be cheap

Negativ:: No value for money, the price should be cheap

Positiv:: Very cozy and can walk 10 minutes to downtown. Easy parking

Negativ:: Nothing!

Positiv:: We really enjoyed the breakfast and visiting with others! We also enjoyed your interest in us!

Positiv:: Die Lage und das Gelände waren atemberaubend.

Positiv:: Dieses Hotel ist wundervoll in alle Aspekte

Positiv:: Tee im Rundle Lounge begeistert! Die Atmosphäre war insgesamt sehr schön.

Positiv:: Uns gefiel die entspannte Atmosphäre

Negativ:: Bett und einem kleines Zimmer

Positiv:: Good food. Nice spa.

Negativ:: When checking in we were given what was probably the worst room in the entire hotel—very dark, one tiny window maybe 18 inches wide with no view as promised and next to the noisy ice machine. It took a great deal of time and complaining to get it changed. Two nights later our friends checked in and were given the very same terrible room. One of them was not feeling well and had to go to bed and was forced to play the room game when he should have been able to have an effortless check in experience. It was very difficult to be treated that way at these prices. We have stayed at many Fairmonts and have held events at the Fairmont in San Francisco, our home town. I will not be staying at a Fairmont again.

Positiv:: Historic castle in downtown Banff

Negativ:: Activities, services, concierge were all top notch

Positiv:: Nice good castle looking hotel. The room is large and comfortable. And the outdoor swimming pool is lovely.

Negativ:: Way too many tourists inside the hotel taking pictures and walking around. Hope the hotel could provide the people who are staying here more privacy.

Positiv:: The hotel is "iconic" and therefore a must to visit. Expensive but a necessary expense for a unique experience, and the costs of keeping this huge hotel building operating must be enormous Valet parking, concierge service and check in were very efficient Very good and varied retail outlets in the hotel. The local artists etc and their work was impressive Complimentary shuttle bus into Banff We dined at the 1888 "Chophouse". Quieter than the other large restaurant and Adam was probably the most polished waiter I have encountered in 45 years. So much so I wondered if he was a senior staff member leading from the front showing others how to do the job properly.

Negativ:: Room generally was a little tired and although a good size the bathroom was small and the WC very awkwardly positioned. I should have asked for another room but the hotel is so large that dragging ourselves and luggage back to reception etc was not worth effort

Positiv:: Location and View was great

Negativ:: Room was tiny. Not worth $800 USD/night

Positiv:: Amazing location & the building itself is impressive. The room is super comfortable as well. The concierge was lovely and extremely helpful.

Negativ:: - Service level all in all is a bit lower than what I would expect from such an upscale hotel, nothing personalized, masses of people moving in every direction, slow service (took 45 mins to deliver an extra bottle of shampoo!). Given the ratel level (around 800CAD per night!) I found it weird that there is a huge extra fee as well to use the Hammam / Jacuzzi and another 30 dollars to park 5 mins away. Anyway I understand the season is short and it makes financial sense to make the most out of the facilities, it just missed a bit of that "extra care" element you would expect in such hotels.

Positiv:: The experiance of the hotel which is situated in an old Castel.

Negativ:: Small room and small bath and dirty old towels and the location is 5 minutes from Banff downtown.

Positiv:: Very premium building and location. Like living in a museum.

Negativ:: Room can be bigger with a balcony if possible

Positiv:: The location was incredible. Service was amazing. The view from our room was beyond anything we had imagined. The location just a mile from the town of Banff allowed us access to anything we needed and a variety of places to eat. We also received some great ideas from the concierge.

Negativ:: The food was greatly disappointing. In fact, the more we spent, the more disappointing the food was. The 1888 chophouse was terrible. Steak was average at best, broccoli was burnt and we were told a couple of the sides were enough for a table of 4 when they were barely enough for single person. The other huge disappointment was the spa. We paid for an evening access to the spa. Something like $100 Canadian. When we entered, there was signage everywhere that no phones or electronics were allowed...not even in the common sitting area. More signs in the locker room, hot tub, and sauna areas. There premier relaxation area was their mineral pool area with 3 waterfall pools. A wonderful place to relax, if the rules were ever enforced. We get in the mineral pool and waterfall area and not one...but 3 men were on their phones or some sort of tablet. Likely recording the women trying to relax and enjoy the amenities. No respect for the rules and disgusting examples of what people have become. When I reported them, we were given two free passes to use on another day. So we thought if we go back at the end of the week,, before heading home, we'd have a good chance of getting some much deserved relaxation. Nope. This time, some guy and his wife and two boys came in with two noodles. they proceeded to have noodle fights slapping each other and screaming like it was some public pool. Then the Dad thought it would be a good idea to lift his boys up and throw them across the pool! There are not one but TWO public pools for families to have fun in. This was the mineral pool of the private (and expensive) spa. Again, complete morons but the spa doesn't enforce their own rules. So if you decide to spend $100 for a relaxing evening or $700 for a relaxing massage, don't expect relaxation. Spend your money wisely and know that there is a significant chance that some moron or perv will ruin your experience.

Positiv:: loved the location, staff were all excellent, loved the history and ambience of the hotel

Negativ:: Our room had no AC and the unit they brought in worked poorly. Management gave us 2 breakfast free fro our inconvenience, but hat was a poor response . Our room was very loud due to the portable AC and was warm all night because it didn't work well. I think Management did the very minimal to appease our situation. disappointing.

Positiv:: Traumhafte Lage in absoluter Natur. Aufgrund der Größe des Hotels bietet es eine infrastrukturelle Vielfalt. Man erhält Unterstützung für alle möglichen Aktivitäten. Beeindruckend waren das große Schwimmbad mit 32-m-Becken und der warme Outdoorpool. Mit herrlichem Blick über das Tal des Bow-River. Beide werden von den heißen Thermalquellen gespeist.

Negativ:: Leider haben die Zimmer schon bessere Tage erlebt. Die Flure waren dreckig, die Teppichböden wirkten z.T. etwas speckig. Enttäuschend war zudem der Spa-Bereich, der teilweise mit furchtbaren Möbeln ausgestattet war.

Positiv:: The Fairmont in Banff aka the Castle in the Rockies is a beautiful property in a great location. The walk along the Bow River and the Falls into the town was really beautiful. From the easy check in outside (they are very organized) to the delightful restaurants and spa facilities, this was a very enjoyable stay. Vermillion was our go to breakfast place. We also ate there for dinner (it turns into a French restaurant)...delicious! We also ate at Costello on property which did not disappoint. The room was a bit small, but very comfortable.

Positiv:: Der Zimmerservice war pünktlich und das Essen war gut",

Negativ:: Die Auswahl im Restaurant war begrenzt. Die Mahlzeiten bestanden aus schlecht zubereitetem Kartoffelbrei. Alles in allem schmeckte das Essen schlecht. Mein Mann wurde krank von den Rinderrippchen.

Negativ:: You could only get up and down on the gondola that had limited hours. No AC in any of the rooms.

Positiv:: This place is a spectacular mountain resort nestled among skiing and hiking trails in Banff National Park.

Negativ:: What I did not realize when booking this hotel "15 km from downtown Banff" is that it is nearly an hour each way to get from your room to downtown Banff once you factor in the gandola ride or shuttle up the mountain.

Positiv:: The Location Free gondola and transportation after the operational hours of the gondola The hot tub The atmosphere

Positiv:: Die Anreise mit der Gondel ist schon was besonderes :) und dann morgens nach dem Frühstück sofort loslaufen können ist auch sehr praktisch. Sehr gut gepflegte Wanderwege, großartige Aussichten. Das Zimmer hat genau die richtige Menge Alpencharme und das Personal ist halt Saisonpersonal, oft ganz großartig und manchmal nur so naja. Wir würden jederzeit wiederkommen.

Negativ:: Ein Kühlschrank auf dem Zimmer wäre praktisch und wenn in nächster Zeit der Saunabereich modernisiert würde, wäre das bestimmt eine gute Idee.

Positiv:: The staff was amazing!

Positiv:: Schönes Hotel in toller Lage. Die Mitarbeiter waren supernett und sehr hilfsbereit. Wir würden wieder kommen!

Positiv:: It is a unique experience parking at the bottom and taking a long and scenic gondola ride to the top (about 15 minutes). The scenery is stunning. My favorite part was the hike around the lakes and through the meadows, not to be missed and worthwhile even if you are not staying at the hotel. The staff members were cheerful, friendly and helpful, save one exception. If you don't mind that you are rather isolated, then this is the place for you.

Negativ:: Rooms were a little snug and a bit noisy. We ordered a roasted vegetable flatbread and received a spicy chicken flatbread instead. When we pointed it out, the waiter said that cook insisted that it was the roasted vegetable flatbread though there were no vegetables. The food was okay, but who wants to be lied to about the food you eat? There are better food options in Banff and after that meal, that's where we ate.

Positiv:: The location was incredible, access is by gondola so that gives you an idea of how peaceful it is. We were able to walk straight out to a beautiful view and hike. The staff were friendly and helpful. Shout out to Jack who worked very hard to make everything comfortable, and got our washing done very speedily! Food was amazing considering access to the hotel is not that easy. There is a road up but even so. The hot tub outside was lovely, and bigger than it sounds. Would definitely recommend, if you can cope with the nosebleeds from the altitude. And bring insect repellent.

Negativ:: Nothing, all good.

Positiv:: Location was great!! If you don’t like gondola rides and steep mountain roads (they drive you) then you may not enjoy. Hiking trails were amazing.

Positiv:: Amazing hotel. Unbeatable location, perfect hotel. Completely beautiful place to stay. The most amazing experience to be able to go for a trail walk right outside your hotel. The staff were so lovely and talkative

Positiv:: Location

Positiv:: The personnel from the check in through check out were personable, knowledgeable and eager to please.

Negativ:: There was one desk person who greeted us at arrival who was not able to speak English well which didn't make the process flow very well. Additionally once arriving at Banff even the GPS was not useful. Calls to the facility for directions were not useful. It took us almost 2 hours once we reached Banff to find our way.

Positiv:: Gutes freundliches Personal. Es gefiel, dass sie USD ohne Gebühren in CAD umtauschten. Tolle Aussicht auf die Gegend. Kostenloser Bus nach Banff.

Negativ:: Die Zimmer sind zu dunkel, vor allem im Badezimmer, in dem Frauen Schminken können. CAD wurde nicht in USD zurückgewechselt. Parkgebühr.

Negativ:: Internet WiFi funktionierte nicht in den Zimmern

Positiv:: Die Lage war super! ausgezeichneter Service und freundliches Personal im Larkspur Lounge. Mehrere Restaurants.

Negativ:: es hat mir gefallen! Hier gibt es Nichts zu meckern.

Positiv:: Das Personal und der Ausblick superb. Ich kann das Resort sehr empfehlen für Skifahrer.

Negativ:: Nichts!

Positiv:: Meine Freundin

Negativ:: Meine Freundin

Positiv:: Ich wurde über Rimrock im Vergleich zum Fairmont gestresst... der Rimrock war in Ordnung. Viel kleiner als das riesige Fairmont, leicht zu erreichen, aber beide liegen weiter außerhalb der Kleinstadt Banff. Wir hatten ein Auto, so dass es einfach war, nach Banff zu kommen. Vom Rimrock gingen wir hinauf zur Gondola (wir haben nicht geritten - 40 Dollar pro Person sind ein bisschen teuer!), und wir blieben nur eine Nacht, also haben wir den Rimrock insgesamt sehr genossen.

Positiv:: Banff

Negativ:: Aussicht war verstopft - Parkplatz nicht inbegriffen

Positiv:: food was fabulous, location and view were exceptional, staff were exceedingly helpful and courteous.

Negativ:: na

Positiv:: It was located in the Sulphur mountain and very near to the Banff Condola. So its location was excelent! Hotel's Bus shuttle service to the downtown was great also!

Positiv:: Große Zimmer mit schöner Aussicht Pool und Hot tub Parken im Parkhaus für 20 Dollar

Negativ:: Style des Zimmers eher altmodisch Sehr kalter Fußboden im Bad Sehr unpersönlich, anonyme Bettenburg Es gibt verschiedene Frühstücksoptionen was sehr gut ist aber beim Bestellen der Rechnung kann sich Servicekraft nicht erinnern was man hatte. Zu hoher Preis

Positiv:: The location and views were awesome, staff was great, room was great.

Negativ:: We would prefer more options in the primary restaurant. We felt the three course menu was inflexible and selections too limited, that said the food was excellent as was the service.

Positiv:: Location, Location, Location, it was perfect.

Negativ:: The beds were a little hard & the shower wasn't great.

Positiv:: Love the setting...view from Lobby. Nice bar and bar food. Staff very courteous. No hands out tips. Very close to hot springs. Classy place. Diverse customers. Can hike from hotel.

Negativ:: Wish I could afford a room with an escarpment view. As it was it was $1.200 Canadian for 2 nights.

Positiv:: Nice location! Our room was facing the parking lot though.

Negativ:: Drainage problem with the bathtub.

Negativ:: The daily rate was pricey compared to other properties and then to charge $22 for parking was excessive. Most properties leave complimentary water bottles, which this hotel did not.

Positiv:: Ample, quiet rooms Good ambiance at the lobby Friendly staff

Negativ:: It was farther away from town than I thought

Positiv:: Very comfy beds & gorgeous view

Negativ:: Room was very dusty & main sitting area cold due to open plan and front doors open & food choices very limited

Negativ:: The staff couldn’t calculate my room charges properly and had to spend an extra 20 minutes trying to figure it out. They over charged and then couldn’t figure out how to fix it

Negativ:: Bathroom - no fan. Shower head too big for shower stall.

Positiv:: I have stayed at the Rimrock before and will do so again. It is one of my favourite hotels, the rooms are spacious and clean, the staff is friendly and knowledgeable and I believe a fair value for the level of services provided.

Negativ:: Complaining about paying $15/day for self-parking a car seems a little ridiculous when compared to a $200/night room but at the same time the extra charge doesn't seem necessary.

Positiv:: The beds and the view.

Negativ:: The staff at the reception desk is highly unpolite.

Positiv:: What a good idea to warn clients if a room has an obstructed/poor view - rather than being disappointed with a view of the carpark we were pleasantly surprised that could see a bit of mountain as well! The room was very comfortable. Tasting menu in the Eden restaurant was good fun. The sommelier James was outstanding.

Positiv:: Beautiful hotel with great mountain views, very comfortable atmosphere, very helpful staff and very good value for the money spent.

Negativ:: carpets on the 7th floor needed to be replaced badly

Positiv:: Absolutely beautiful!!!!! Had a great visit !

Positiv:: gute lage,guter service

Positiv::

Negativ:: yes, there was not enough night security. the night we stayed there , there was some sort of party going on. After two fire alarms going off, because of party animals and noises in the corridors all night, we decided at 3am, after no sleep to check out and head back to calgary.

Positiv:: the staff were very helpful

Negativ:: The price of the rooms than add on parking fee was felt a little tacky.

Positiv:: The location, dining and pools were a definite plus. Our room was lovely and clean. The view was beautiful.

Negativ:: We felt that in addition to the cost of the room and tipping the valet, the fee for parking should be included.

Positiv:: The hotel staffs are very attentive and helpful. Location is very close to the hotspring and Gondola ride. Not to mention there's a starbucks at the gondola station.

Negativ:: The rooms are a little aged.

Positiv:: Right in the town of Banff.

Negativ::

Positiv:: Die neuen Whirlpools und die schöne Einrichtung auf der Loge

Negativ:: Die Toiletten wurden nie gereinigt, die Badewanne blieb den ganzen Aufenthalt verstopft, die Heizung im Zimmer war schlecht, das Bett sehr hart, die Bettlaken waren sehr dünn. Das Frühstück war nicht schlecht, aber morgens war es schlimmer als andere

Positiv:: Es hat uns hier sehr gut gefallen. Geräumiges Zimmer, sehr sauber. Gutes Frühstück, kostenlose Parkplätze, ein Fitnessraum. Sehr zu empfehlen.

Positiv:: Heruntergekommen und veraltet.

Positiv:: Nice clean facility relatively convenient to the center of Banff.

Negativ:: Unfortunately, there is a long list of negatives: 1) the staff consisted of an ever-changing group of very young people with limited experience and variable attitudes - some friendly and some completely standoffish. No senior manager could be seen or reached, even when needed (see below); 2) the breakfast is touted as extraordinary in posters placed all over the hotel and the elevators - in fact it is similar to what you get in a cheap highway motel. The breakfast room was impossibly crowded with long lines to get something as banal as a boiled egg; 3) the air conditioner leaked profusely so that one side of the room carpet was constantly wet. When asked to repair it, they left the unit cover in the middle of the room with the unit openly exposing molds and accumulated dirt; 4) the last night of our stay a dog was left alone in the room next to ours. It barked loudly and continuously for a good part of the night, causing a number of guests to complain with the lone overwhelmed night staff. She tried hard, but was unable to contact the manager who had allegedly "forgotten his cell phone in the car." That is the story we were given! Nothing was done about the dog, which stopped barking around 1 am . The next morning I complained to the very young man who seemed to be in charge and he offered - very generously - to remove two nights from our stay. That brought the price to ~$250 per night, a much more reasonable price that the absurd $450 we were supposed top pay. Even at the reduced price, the Canalta Lodge was not a good value.

Positiv:: breakfast was ok- not great

Positiv:: Super comfortable and really liked the quiet outdoor hot tubs.

Positiv:: Diese Unterkunft war einfach nur schlecht ! Nach der ersten Übernachtung haben wir die Lodge verlassen obschon 2 Tage gebucht waren.

Negativ:: Obschon wir lange im voraus gebucht hatten wurde uns einer der schlechtesten Zimmer gegeben, ohne Sicht, direkt dem Nachbarhaus gegenüber (von dort komplett einsehbar). Der Hotelverantwortliche hat dies bestätigt und uns dann einen 10% Rabatt angeboten, man hätte kein anderes Zimmer. Die Nacht war grausam; die Klimaanlage war extrem laut und dazu noch wenig effektiv. Als "Service " wurden Ohrenstopfen zur Verfügung gestellt. Die Unterkunft ist hoffnungslos überteuert. Wir haben die Lodge nach einer Nacht verlassen.

Positiv:: Hotpot

Negativ:: Preis/Leistung, deutlich zu teuer

Positiv:: It was clean, good size room, good bathroom, fridge, micro wave, coffee machine with good Coffee, good hot breakfast

Negativ:: It is 1 km from downtown. Ok, just a 12 minutes walk.

Positiv:: free parking

Negativ:: very close to neighber building, no sun light get in from east window.

Positiv:: Excellent super friendly staff.

Negativ:: Weird light bulbs.

Positiv:: Friendly staff, parking (for a fee), location, a bit out of the busy centre of banff.

Negativ:: One hot tub was closed and the other was too hot. After we told the staff, they closed the second one as well. The room was very dark, no hooks or shelves to put your clothes on. We asked a quiete room, which was confirmed, but we got a room just above the entrance facing the street where all busses stopped to drop off or pick up people. Poor breakfast.

Positiv:: Room and bed were comfortable. Lighting horrible.

Negativ:: 1. Room on first floor was loud and sleep was nonexistent. 2. Employees at front desk were new and no supervisor to help them they the problems with many customers. I felt sorry for the newly hired to not have support. 3. Lighting in the room was horrible.

Positiv:: the ungrounded parking was great and the decor nice staff were friendly

Negativ:: the bed could've been softer wasnt worth paying for a kingsize the balcony view wasnt great train goes all night long bathroom fan didnt work neither did the coffee pot

Positiv:: Canalta was very comfortable. The staff was extremely friendly and helpful. The breakfast was delicious and even better, the long hours for breakfast made it easy to kick off our day regardless of what we were doing each day. The hot tubs of varying temperatures and the sauna were amazing after long days of hiking.

Negativ:: The parking deck is extremely tight and difficult to park in. The hotel was a little too far away to be walkable to downtown, but there was plenty of options to make it easy to get downtown.

Positiv:: Lage.+.Zimmergrösse

Negativ:: Tisch für 3 Personen eher klein..hat nur 2 Stühle..hatten aber noch 2 Balkonstühle

Positiv:: Just outside of town but close enough

Negativ:: Balcony chairs were dirty and ice cube bucket left outside there from previous tenants.

Positiv:: Location Free bus to centre Lovely little breakfast place over the road Convenience store also over the road

Negativ:: The sauna needs to be shut down it smelt like a dirty toilet and needs a really deep clean and continuous ongoing maintenance The light bulb in the cooker hood/extractor was extremely hot.....it was obviously the wrong strength of bulb, couldn't help thinking this was a fire hazard. The hooks on the walls for coats/towels/clothes were fitted upside down.

Positiv:: Spacious room, kitchenette , bbq area, swimming pool, sauna.

Negativ:: Little things: such as no hooks behind the bathroom door, would be helpful to hang wet towels. Was a bit difficult to get lift, as card didn’t work since first time. Had to apply a few times.

Positiv:: Clean, excellent beds, friendly staff, nice kitchen with a wood fireplace that worked well

Negativ:: Numbered parking stall matching cabin number would be helpful

Positiv:: Grosse Räume, viel Platz

Negativ:: Aussicht auf Banff & NP durch Tannen verdeckt

Positiv:: The rooms are large and equipped with a fully stocked kitchenette which made it very nice to prepare breakfasts. There is a market directly across the street to stock up on groceries. The bathroom is especially nice with a large shower. If you have a car, this is a nice location outside of the village. There is a shuttle bus service in front of the hotel for those who don't have a car.

Negativ:: It would have been nice to have a jacuzzi.

Positiv:: Front desk was friendly. Shuttle service was convenient. Kitchenette was nicely fashioned.

Negativ:: The coffee service could have been nicer with better-tasting coffee and a decaf option.

Positiv:: Excellent nice location and facilities, also upgraded room with two level wonderful view and everything

Negativ:: No A/C

Positiv:: The room we stayed in looked newly renovated

Negativ:: The room we stayed in was exceptionally loud. Constant fan/ vent sounds.The room was near the laundry room and steam room. When trying to sleep, If the pillow was touching the headboard in anyway you could feel a vibration and Hume through the pillow, I presume this was down to the machinery close by. I / family barely had any sleep as we could not sleep through the noise. I would say out of the 2 nights of stay we had about 4 hours maximum of sleep.

Positiv:: The room was a good size and the kitchen was well stocked and good appliances. The fireplace was wonderful and the small balcony looking at the mountains was a nice extra. Used the laundry room which was great. We used the roam bus to the town of Banff,payed for by the resort which was so quick and efficient. Didn’t have to try to park a car in the very busy downtown.Great quiet location. Highly recommend it

Negativ:: Everything was as expected. No complaints!!

Positiv:: Room spacious, opened onto a balcony with chairs and a table. Kitchen area. Nice sitting area in the room for writing and having coffee. Coffee selection. The soaps and shampoos.

Negativ:: Frühstück

Positiv:: The hotel is really well located close to bars , shops and restaurants The restaurant in the hotel is good quality

Negativ:: The spa is not at the level of the price

Negativ:: Wasn't told there was breakfast available. Restuarant not open for lunch

Positiv:: Location and staff wonderful

Negativ:: Room little outdated and we were in room over parking garage and door opened often during the night And early morning making night sleep pretty bad bed we had dipped to the middle

Positiv:: Room was clean, large

Negativ:: Little expensive for the quality

Positiv:: The room was large with two queen sized beds and ample room around them. It was well supplied with refrigerator, iron, tv, wifi and even supplied an electric jug on request. Staff were friendly and helpful.

Positiv:: Location great, clean and comfortable b

Negativ:: Should offer complimentary coffee in lobby

Positiv:: Zents bathroom products

Negativ:: The guide book I used and your own in room information book said there was a breakfast in the lobby. There was none.

Positiv:: Zweckmäßiges Hotel mit guter Ausstattung in Banff.

Positiv:: Very convenient place to stay. Expensive but every accommodation in Banff is priced high.

Positiv:: Gute Lage fußläufig zum Zentrum, geräumig, gute Ausstattung mit Kühlschrank, Kaffeemaschine, Whirlpool und Tiefgarage.

Negativ:: Der Preis. Aber Banff ist einfach teuer...

Positiv:: its location , very private and classy ambience.. cozy and quiet. staff were friendly too.

Negativ:: If you can provide each room a microwave for guest easy access..

Positiv:: Beds comfortable

Negativ:: Didn't have a freezer section in the fridge

Positiv:: War fußläufig zur Innenstadt von Banff. Das Personal ist sehr zuvorkommend.

Negativ:: Keine Klimaanlage und laut draußen mit geöffnetem Fenster.

Negativ:: Lärm auf der anderen Straßenseite. Bis spät in die Nacht Partys

Negativ:: Stairs to breakfast

Positiv:: The hotel is in a perfect location right in town, but the rooms are very quiet. The beds are very comfortable and the shower had VERY strong water pressure. Breakfast was provided, which is rare in Banff, and it was very good.

Negativ:: There was no refrigerator in the room.

Positiv:: Big bath. Jon at the front desk was awesome.

Negativ:: A few more pillows.

Positiv:: Rooms where a good size. Staff where very accommodating and it was in the heart of banfg

Negativ:: Needs air conditioning for summer

Positiv:: Frühstück war sehr gut für Kanadische Hotels. Lage, mitten im Zentrum. TG vorhanden

Negativ:: Preis Leistung. Allerdings bedingt die Nachfrage den Preis. Das Haus ist sehr verwinkelt. Kein Kühlschrank.

Positiv:: Suite mit Whirlpool im 3. Stock. Zimmergrösse ok. Bad sauber und große Dusche für 2 Personen. Lage im Zentrum, Tiefgarage (kostet extra). Frühstück Auswahl für kanadische Verhältnisse gut.

Negativ:: Frühstücksraum keine Frischluft, keine Fenster.

Positiv:: The location in Banff was ideal. It is one block from the main street in town and in the middle of town. The facilities has it's own underground parking that is very reasonable. The breakfast was about the same as you get everywhere in Canada.

Negativ:: We had a deluxe kingsize room on the first floor. Unfortunately, you cannot get to the first floor without taking stairs (like 14-15 steps), The luggage valet cannot go there, so you have to carry your luggage down to the room and up on departing. This is somewhat of a problem for some of us older travelers. Also, if you have this room, there is no early check-in, but you do have things you can do if you are early.

Positiv:: This hotel was located in the center of town. It had parking, which was great, and was reasonably priced. The staff was extremely nice, really helpful with recommendations on what to do, restaurants etc. Our room was spacious and very clean. The jacuzzi tub was great after a long day of hiking!! I would definitely recommend this hotel, or stay there again if I returned to Banff.

Negativ:: The breakfast was not the best.

Negativ:: Frühstück war Ok aber könnte noch mehr Punkten

Positiv:: The location was great. In town and close to restaurants and shopping

Negativ:: Noisy at night outside the property

Positiv:: The location was perfect-right in town! We’d get home from a long day of sightseeing & hiking and we’d find a place to eat in town an the walk around.

Positiv:: Location

Positiv:: Tolles Essen, tolle Aussicht und tolle Ausstattung für einen tollen Preis!

Negativ:: Keinerlei Beschwerden!

Positiv:: Das Restaurant ist erstklassig. Check-in schnell. Ausblick traumhaft

Negativ:: Das Zimmer war sehr staubig. Sauberkeit kann verbessert werden

Negativ:: Ich hoffe, es gibt kostenloses Frühstück für Hotel Gäste

Positiv:: Our room over looked 3 mountains and a lake which was beautiful. The hot tub was okay it was more of a warm bath than a hot tub (could turn the temp. Up) the breakfast was good and they provide you with 10% off if you stay at the hotel and use the bistro

Positiv:: Short drive to Banff, but away from the hustle and bustle. Clean rooms and nice staff.

Negativ:: Accommodations are simple and a little dated. No elevator which makes second floor accommodations a bit of a chore.

Positiv:: Location was quiet just out of town although you could hear the trains passing by regularly.

Negativ:: Bathroom was only separated by a sliding glass panel,

Negativ:: Staff is rude and not welcoming you.

Positiv:: Beautiful scenery!

Negativ:: Close to highway but, far from downtown Banff.

Positiv:: View, ambiance

Negativ:: dated, no sound proofing walls, weak wifi signal and cable tv needs more channels

Positiv:: Very neat and cosy place. Love the design of 50-60s and respect for the native land and history.

Positiv:: Hotel was located on a nice property away from the town. Hotel was clean and everything was well presented. There was a shuttle service to and from town. Hotel has a hot tub which is a bonus! Breakfast is available and I heard that its a must try in the area (but we didnt have time as we had to leave early morning every day)

Negativ:: Hotel was far from the town in case if you wanted to walk. So it was a must to have a car to travel around as even the shuttle service was not frequent enough even though it was better than nothing.

Positiv:: The view and location were great.

Negativ:: A bit pricey for what it was. A two bedroom suite in Canmore with a washing machine, two bathrooms and a kitchen was about $100 less.

Positiv:: Gute Lage und schöne Aussicht vom Restaurant auf die Berge. Super gutes Restaurant, etwas teurer aber es lohnt sich. Steak vom Angus Rind kann ich nur empfehlen. Auch das Frühstück ist sehr gut. Sollte ich nochmals in diese Gegend kommen, auf alle Fälle wieder!

Negativ:: Von außen sieht es nicht sehr einladend aus, sollte man sich aber nicht abschrecken lassen.

Positiv:: Their restaurant was outstanding! Very innovative chef!

Positiv:: Toller Lodge-ähnlicher Stil, grandioser Blick über Banff, Fairmont Hotel und Mountain Sulphur, ca. 20 Minuten Fussweg in die Innenstadt und super Lage für viele Trips zum Wandern (ab ca. 10 Minuten Fahrtzeit). Wir waren bereits das zweite Mal dort und fühlen uns immer sehr wohl in dem Hotel.

Negativ:: Bei schlechter Windlage konnte man den Highway 1 sehr gut hören. Für ein 4-Sterne Hotel entsprach der Gesamtpreis eines 5-Sterne Hotels. Für längere Aufenthalte (wir waren 5 Nächte vor Ort) werden keine Waschmöglichkeiten angeboten. Das Frühstücksangebot ist sehr gering und auch der Preis sehr hoch im Vergleich zu Frühstücksmöglichkeiten in der Stadt.

Positiv:: It was centrally located.

Negativ:: We paid almost as much for two beds in a 12-bed dormitory sharing a single toilet/shower as we did for a private room in Hi Banff Alpine. The kitchen lacked facilities and wasn't clean. The breakfast was very limited and spoiled further by much too loud background music. It was easily the worst hostel we stayed in in Canada.

Positiv:: Nice staff, 24h reception, all rooms were very clean, very well appointed kitchen

Positiv:: Near the bus station

Negativ:: The rug is old the bathroom need some renovation

Positiv:: iI found the breakfast quite good

Positiv:: Nice hostel for backpackers. It has a bar and restaurant with various activities every night. They also have kitchen, laundry room and lounge for guests. The rooms were clean and the bed was comfortable. It's a hostel room so don't expect privacy. They also organize hikes, tours and other outdoor activities, but I was only there for the night, so didn't take advantage of those

Negativ:: Parking is small and conjusted. There's street parking a little bit away from the hostel though.

Positiv:: Great location, really friendly and helpful staff and great deals in the bar. Breakfast was decent. Good set up with light, plugs and a shelf for each bunk.

Negativ:: Would’ve been good to have more showers/toilets outside the dorm room and there can be a long wait some mornings

Positiv:: Breakfasts were great! Great selection of different foods and a pancake making station! Food in the beaver bar in the evenings was amazing and cheap too which is fantastic for travellers who are looking to spend more money of things like experiences or buses to get to places like the lakes. Very happy with the samesun!

Positiv:: Lovely place and lovely staff

Positiv:: Great location in Banff, helpful reception staff

Negativ:: Hostel is a bit tired and needs some work done, breakfast too disorganised, not enough bathrooms for the massive dorms

Positiv:: Super Lage

Negativ:: Könnte etwas sauberer und moderner sein.

Positiv:: Das Essen vor Ort war sehr gut. Grundsätzlich und auch im Preis-Leistung-Verhältnis. Weiterhin kann man an Aktivitäten teilnehmen, die das Hostel organisiert.

Negativ:: Es gab zwei Waschmaschinen und zwei Wäschetrockner. Diese werden bis 15Uhr von der Unterkunft selbst genutzt, was bedeutet, dass man als Gast etwas unflexibel beim Waschen ist - besonders, wenn auch andere waschen wollen. Empfehlung: Auf einen Waschsalon ausweichen. Die Sauberkeit wird maßgeblich von den Gästen beeinflusst. Einmal am Tag gibt es ein Housekeeping in jedem Zimmer und auch in der Küche. Teppich in den Räumen halte ich für ungünstig, da eben doch alle mit ihren Straßenschuhen in den Zimmern herumlaufen.

Positiv:: Great place to stay. Very clean and the location is convenient. The staff and breakfast service was good too. Would definitely recommend to stay at Samesun.

Positiv:: Tolle Lage. Freundliches Personal.

Positiv:: Sehr schönes Bad Tolle Lage

Positiv:: modernen Stil der Zimmer und Parken in der Tiefgarage

Negativ:: Keine Klimaanlage, das Zimmer war zu warm

Positiv:: Lage

Negativ:: Personal. Einfaches Zimmer, keine Lüftung im Bad, schlechte Aussicht.

Positiv:: - großartige Lage: Das Hotel liegt direkt an der Banff ave. Einkaufsmöglichkeiten und Restaurants sind zu Fuß leicht zu erreichen.

Negativ:: - Geschäftiges Hotel: Brewster Touren laufen aus der Lobby. Wenn Ihr Zimmer zur Vorderseite des Hotels zeigt, kann es laut sein. - Fehlende KLIMAANLAGE kann die Zimmer im Sommer heiß machen.

Positiv:: Great location!

Negativ:: Temperature in room was hard to maintain at night.

Positiv:: Everything.All good from staff through to comfort,amenities and location.

Negativ:: Nothing.All good

Positiv:: The location was nice. Very close to everything. Staff was friendly.

Negativ:: Bathroom door was off hinges

Positiv:: Breakfast and location and bed

Negativ:: Noise, check in staffs

Positiv:: Ein sauberes, freundliches, gut geführtes Hotel in einer hervorragenden Lage in Banff. Alles im Zentrum ist fussläufig erreichbar; der Shuttle Bus zur "Banff Gondola" hält direkt vor der Tür. Unsere Zimmer waren gigantisch: doppelstöckig - die zwei großen Doppelbetten waren auf einer großzügigen Galerie.

Negativ:: Die Gastronomie im Haus war geschlossen (saisonbedingt?) und es stand teilweise wegen Revision kein bzw. nur ein Aufzug zur Verfügung.

Positiv:: The hotel location was great and within walking distance to everything Banff has to offer. The hotel staff were excellent every time we asked for anything. Great under cover, heated car park.

Negativ:: The room has floor level heating that is pumping hot air into the room. This would be perfect for the winter, keeping the room nice and snug. However, at the time we were there, and thetemperature was around 20 degrees, this was uncomfortable, and made sleeping very difficult and intermittent. Even with the airconditioning on, we couldn't get a decent balance for a good nights sleep.

Positiv:: Great location...in the heart of town. Also the very friendly staff.

Negativ:: The beds were a bit creaky...and it would be nice to have TWO working elevators.

Positiv:: Front desk staff on our arrival were great. Sorry I cant remember his name but was on each night we were there, extremely helpful and friendly

Negativ:: Nothing

Positiv:: Location is amazing, rooms are nice and comfortable and loved the cafe.

Positiv:: Good Central location

Negativ:: Room was awful, refused to move us because we booked through booking com

Positiv:: The location is great.

Negativ:: Very noisy at the room. They provide earplugs for a reason. The curtains don't block the sun. We were very tired one day after difficult hiking and couldn't sleep early (the sunset only around 9 pm). We had to wait 20 min. for extra shampoo since only the receptionist can provide it to your room and they were busy with check ins.

Positiv:: Schön und sauber. Die Angestellten waren hilfsbereit und sehr freundlich.

Positiv:: Mir gefiel die Nähe zum Spielplatz, und ich war begeistert von dem Pool und Whirlpool. Das Personal war sehr nett und hilfsbereit. Würde auf jeden Fall wieder hier übernachten.

Negativ:: Die Kopfkissen waren so groß und unbequem.

Positiv:: Wunderschön Kamin. Sehr sauber.

Negativ:: Der Whirlpool war zu kalt.

Positiv:: Sauberes und komfortables Zimmer, sehr freundliche und hilfsbereite Empfänge, ein hochwertiges Frühstück und eine günstige Lage machen die Lodge zu einem ausgezeichneten Hotel für ein paar Tage in Banff.

Negativ:: Es scheint, dass die Abflüsse im Bad etwas verstopft waren.

Positiv:: Das Hotel ist ruhig und gut ausgestattet. Das Personal war freundlich. Immer bereit zu helfen. In der Nähe des Stadtzentrums. Wir würden gerne wieder dort übernachten.

Positiv:: Ich mochte es wie erwartet, nachdem ich so viel gezahlt hatte. Frühstück hätte im Preis inbegriffen sein sollen. Einfaches heißes Getreide oder kalter Kaffee und Obst und Joghurt.

Positiv:: Das Hotelpersonal war sehr freundlich und hilfsbereit. Das Hotel, der Pool und Fitnessraum waren wunderschön. Die Betten waren sehr komfortabel und die Zimmer sehr ruhig.

Negativ:: Unser Abendessen im Restaurant war lecker, aber etwas teuer.

Positiv:: Der Kamin und Whirlpool

Positiv:: Es hatte eine Klimaanlage! Das Frühstück ist sehr lecker.

Negativ:: ein bisschen altmodisch - kein Problem

Positiv:: Nettes Personal, Parkplatz war inbegriffen.

Negativ:: Preis ist sehr hoch; für Banff aber wahrscheinlich okay. Lage war okay, ist eher am Anfang - um ins Zentrum zu gelangen, hatte man zu Fuss ca. 15 Min. Ausserdem wurde das Auffüllen der Duschtücher vergessen und wir mussten uns am letzten Abend mit den kleinen Tüchern abtrochnen.

Positiv:: Location and views by far. Being at the quieter end of Banff Avenue, I appreciated being away from the hustle and bustle. The room itself (2nd floor) was very nice, clean, the bed, extremely comfortable & the views onto Banff Ave and mountains was a great bonus. Some have complained about the sink being outside of the bathroom however this wasn’t an issue for me at all. The hallway outside the rooms was dark, yes, but again, no issue. Aside from the lovely views from my window, the other most pleasing thing for me was how quiet my room was, and again, the lovely firm mattress. Would definitely stay again - if I could get a cheaper deal. Accommodation in Banff isn’t cheap by any means, compared to other international hotels I’ve stayed at, but it’s such a beautiful town that you have little choice when it comes to cheaper accommodation. Well, unless you stay at a crowded hostel which I wasn’t prepared to do.

Negativ:: Upon entering my room, I noticed faeces marks in the toilet bowl. I raised it twice with the young gentleman and lass in reception (on both days) and was told housekeeping would attend to it, but it was never cleaned for the 2 days I was there. All it needed was a good scrub. For the price I paid (over AUD$800.00), at the very least I expected a spotless toilet bowl.

Positiv:: The reception staff were excellent. The room was large. There was a free underground car park. It was a 20 mi Ute walk into the town centre.

Negativ:: Nothing. All was well.

Positiv:: We stayed 5 days so the kitchen was a great surprise. We were able to make breakfast and also sandwiches for hikes.

Negativ:: I had broken my leg last fall and this was my first hiking trip I did not know bed up in a loft so I had to go up and down stairs. It worked out fine. Also, some seniors could not navigate stairs I bet.

Negativ:: Carpet was dirty along Baseboards

Positiv:: The staff at the hotel were fantastic - we had an issue which meant we had to stay longer than expected, they were helpful and understanding.

Positiv:: Comfortable room (best sleep of the trip so far!) and not too far to walk into Banff for food/ drinks and shopping

Positiv:: Gute Lage, um die Umgebung zu erkunden. Kostenlose Garage, der Fitnessraum ist ok.

Negativ:: Es ist sehr teuer, dafür ist es dann nicht perfekt.

Positiv:: Wonderful jets in the jacuzzi tub. Big open space and interesting layout.

Negativ:: The sink was plugged in the unit we stayed in. Couldn't have the water for more than 20 seconds before it started to fill up the sink. Slow to drain as well. Shower curtain was not good at keeping water from getting the floor either, made for very hazardously slippery tiles. Asked for wine glasses from receptionist, they looked a little grubby... washed them in our hotel sink to be on the safe side. If I'm going to be paying over $1,000 for accommodations for three nights, these things should not have been an issue.

Positiv:: Nice clean and friendly staff

Positiv:: Nice location.

Positiv:: The bed, location, bathroom

Negativ:: The old brown carpet in bathroom Broken elevator