Hotels in Madrid

Positiv:: The room The location The general ambience

Negativ:: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Positiv:: Old world charm and location. Great lobby and dining rooms

Negativ:: Room furnishings and hall carpets need refreshing

Positiv:: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Negativ:: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Positiv:: Staff was delightfully enthusiastic. Setting was beautiful!

Positiv:: Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!

Positiv:: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Negativ:: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Positiv:: Sauber. Sehr zentrale Lage. Freundliches Personal.

Negativ:: Relativ "hellhörig" - Nebenzimmer und Küche waren deutlich zu vernehmen.

Positiv:: Great view and beautiful suite on the 5th floor

Positiv:: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Negativ:: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Negativ:: Convencion Hotel is not more than a old style business hotel but......if an Hotel is made up especially for business .....how come WIFI SUCKS SO MUCH!??? They told me that for a "premium" connection I would need to pay 4 Euro a day. I did and my connection "upgraded" to 3mb/s.....are you f..ing killing me??? Leave this hotel for few more year until they will understand what is a "business" Hotel...Forgot about the garage....it is a mouse trap not a garage! Leave this Hotel for few more years until they will understand what does it mean being a Business Hotel. There are other Hotel around (Regina) at half a price and double value that this!!

Positiv:: Sehr schön renoviert Zimmer Tolle Lage Das Personal und der Service war freundlich und hilfsbereit Gute Klimaanlage

Positiv:: Leistung und Komfort

Negativ:: Laut, da sie das Gebäude Anfang Juli repariert haben

Positiv:: Patricia at the front desk was extremely helpful and very kind. Would definitely stay there again.

Positiv:: My group was really excited for our night here. We were only in Madrid for a day, but the location was amazing. Upon arrival, all of the staff was super friendly. We chatted with several of them for a few minutes, had some champagne, and got some options for where to have dinner. Their dinner suggestions get a 10 as well, had a wonderful dinner down the street. The room itself was comfortable, loved the lighting options, and the mini bar was reasonably priced.

Negativ:: We tried to book an extra night but they were fully booked :(