Hotel el Peñón

Terrible

Nothing

That was the worst experience I've ever had at a hotel in my entire life. It was shady. Nobody spoke English which is fine but the service was terrible and so when I complained in my broken Spanish nobody seemed to care. I went to Cali to work. Not for vacation. And the WIFI did not work for the entire first day and entire first night. They did not get the WIFI working until 9am the next day, which gave me two angry clients and an angry girlfriend because I had no way to call them without WIFI. This cost me lots of heart ache and stress and money. Their was no air condition through the entire hotel which is a nightmare in Cali's 95 degree weather. But the worst part was the first day there was not hot water or water pressure. So I had to take a freezing cold shower. Even a swimming pool in Cali under the sun would have been warmer. I don't know about you but I hate cold showers. The next day. There was no running water at all. So I had to go meet my clients smelling like body odor. It was disgusting to see my clients with a layer of sweat on my body because my hotel did not even gave running water. Isn't that insane??? No WIFI, you promised WIFI. No 4 star service. No running water. No hot water. No air conditioning. The pictures on booking.com were a lie. I demand my money back right now. This is the worst experience I've ever had. And it's booking.com's fault for false advertising. Four start hotel??? Are you serious. This was a nightmare. I can't believe you tricked me.