Fremont Hotel & Casino

Never Again

Positiv: Nothing

Negativ: At check-in one Asian guy had a guest he was check-in . While waiting in line the other employee was on computer shopping and paid no attention to us need to checking , when Asian guy finished with guest he politely asked may I help you and started the our check-in , the girl raised her head up and asked the white couple standing do they need help. I felt she didn't give us the same respect since we were not white. We were check-in 1424 the a.c. didn't work !!!! I reported it . Maintenance couldn't fix it , went front desk for update because we were out and was going to be out the remainder of the day. The front agent told me I have to move by 2pm if I won't to change rooms . I asked can I just move when I get back , she told me "No" by 2pm if not they want be able move me because housekeeping need to clean the room I am in to sell it . I told her I work in engineering 15 yrs and that is clogged/dirty line on chill water and it won't be fix when you have paper with all the rooms on 14 floor with a.c. not cooling . She said will sell those rooms regards of repaired or not , I told her this ridiculous and to give me my new keys. We were move 318 a.c. didn't work there either , only worked because the lower you room the cool the chill water , meaning there possibly a circulating pump broken and that the case there will be hot for a while. So taking people money and and selling them product that you know before is not working is very unlawful.

*** NO RESORT FEE *** Prepare to pay $9.99 per day

Positiv: Low nightly rates. Convenience to the attractions. Free valet parking at Fremont. No self parking at Fremont. Free self parking at California Hotel. Get the voucher at Fremont but present it to California for a refund of any fee paid at California. No Resort Fee. Depending on the resort reservation, you can even get a $10 voucher towards the restaurants, etc. We reserved a "2 double/1 King room" and ended up with the 1King bed. There's 4 of us (2 adults + 2 teens). Front desk gave us a foldabed for free.

Negativ: For the price? No complaints on the older room and austere bathroom (e.g., shower head about eye level of a 5'8" person). $9.99 wifi per day per device. If you have 2 devices (ipad, iphone with limited data plan, etc), you pay $20 per day. ---> Resort fee of $20 per day would be better when it includes wifi for any number of devices. Website only indicated "wifi". I think this racket is even worse than the resort fee, which, at least is shown in the reservation page of travel websites. The payable wifi for our stay was not shown anywhere in our reservation details. We reserved through a website called Amoma, which was one of the sites referred to by Kayak I did not bother to check if they have a swimming pool. I think they don't.

Will not stay again

Negativ: The hotel room is very cheap. The bathroom was small and disgusting. Very out dated. The only up to date thing in the room was the T.V. Also plumbing was bad as well. Took water forever to drain out of the sink and tub. Would not recommend.

Not bad, could be better, good location for Freemo

Positiv: good location if you like the freemont experience affordable valet parking is nice

Negativ: our room was ransacked while we were out! reported to security, no response at all. there is no swimming pool :( loud, duh its the freemont experience but yes LOUD in your room. air-conditioner loud and didnt work very well to cool the room. no wifi! what?!! yes true. guess they want you out gambling instead. no coffee no fridge in room, guess they want you out of room...

No way!!!

Positiv: Nothing

Negativ: The room was too small, there where no curtains on the window just wooden shutters, the room was very hot in the morning, but at nights its was freezing. The bathroom was horrible, it was very small! I dont recommend this hotel to anyone!

Positiv: Location

Negativ: Front desk very unorganized and under staffed, slow