Rooms Stay in one of 33 guestrooms featuring LED televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Dining Satisfy your appetite with international cuisine at Merlot Restaurant, a restaurant which features a bar/lounge and a pool view. A complimentary local cuisine breakfast is served daily from 8:00 AM to 11:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: MXN 31.12 per accommodation, per night We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 6) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: MXN 750.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Guests must transfer via required shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Electrostatic spray is used for disinfection Cashless transactions are available Contactless food service / room service is available Food service has been amended for enhanced safety Professional property host/manager
