Mystic Hotel by Charlie Palmer

Positiv: Style and location of the hotel were excellent, especially being close to a moderately-priced public parking garage.

Negativ: We stayed on 2 separate nights at the beginning and end of our vacation, as we were traveling down to Big Sur and back. The first stay was quite nice, minus one of the concierges who was overly loud and also quite rude when I called down to ask if our room had been treated for bedbugs (we had seen stains on the corners that looked like bed bug waste; turns out they weren't). Our second night was in a similar room, but the windows were either single-paned or not sealed correctly: it was horrendously noisy. Probably not a huge problem on an average day, but it was Halloween night, so it was exceptionally loud. Also, the shower was missing several tiles and looks like it had been that way for awhile.

Positiv: Excellent staff, very helpful. Great location- 2 blocks from Union Square and right across the street from a bus line.

Negativ: When we checked in there was a dead bug on the bathroom floor. Still there 4 days later when we checked out. Not the best cleaning. Very tiny rooms and you need to be a giant to hang up your clothes in the closet.

Positiv: Great breakfast

Negativ: Poor wifi connection. Room is quite small