The Westin Virginia Beach Town Center

Positiv: I was very pleased that I could get an early check in. I liked having Starbucks Coffee in the room. The shower head was nice and had great water pressure. The bed was very cozy. Parking was very convenient.

Negativ: The remote didn't work very well on the TV and there was no guide channel or print out that I could find. The complimentary bath products could use an upgrade. When I called for an early check in I was told that it shouldn't be a problem since there were many vacant rooms available. I was slightly dissapointed to then be assigned a room with a poor view.

Positiv: Felt very new and clean, nice contemporary decor, everything worked as expected. Parking attendant and luggage porter were very pleasant and helpful.

Negativ: In room internet (wi Fi or wired) is not free. Check in process way too long considering SPG and pre-paid, desk staff not knowledgeable and not very accommodating (late checkout of an hour request was not granted, instead a half hour was barely offered).

Positiv: Alles sehr neu und sauber, schön und modern eingerichtet, alles funktionierte wie erwartet. Parkwächter und Gepäckträger waren sehr freundlich und hilfsbereit.

Negativ: Im Zimmer ist das Internet (WiFi oder mit Kabel) nicht kostenlos. Check-in Prozess viel zu lange in Anbetracht. dass es schon bezahlt war, das Personal an der Rezeption nicht gut informiert und nicht sehr zuvorkommend (später Checkout, eine Stunde später, wurde nicht gewährt wurde, sondern nur eine halbe Stunde angeboten).