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4.0
ok for a quick sleep for early flights
Positiv: close to the airport
Negativ: dinky bed terrible towels no soap no shampoo or conditioner 30USD extra charge for 1-day parking
Bewertung von
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10.0
Close to train station
Positiv: An efficient well run airport hotel but also with great access to Zurich by train. I would stay again
Bewertung von
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8.2
Great value
Positiv: Clean comfortable room.freindly staff.good breakfast
Negativ: Shuttle from the airport in the evening was scarce
Bewertung von
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7.7
Convenient
Positiv: Good place to stay if you have an early flight out of Zurich airport. Bar is nice. Attentive desk staff.
Negativ: Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.
Bewertung von
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8.0
Short stay
Positiv: Very clean. Staff friendly. Good for passing through
Negativ: Beds were separate even though we asked for single.
Bewertung von
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7.4
Positiv: Free shuttle, well appointed room, bar. Good breakfast.
Negativ: Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.
Bewertung von
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9.6
Positiv: staff was efficient and friendly....good value
Bewertung von
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3.3
Positiv: Free breakfast
Negativ: The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.
Bewertung von
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10.0
Positiv: I like the way staff welcomed me also the food in the morning
Negativ: Nothing. !!!
Bewertung von
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8.0
Positiv: We liked the hotel shuttle from the airport - on-time and professional. Liked the breakfasts. Liked the number of English TV channels.
Negativ: The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.
Bewertung von
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8.6
Positiv: Nice breakfast. Shuttle service every 30 min to airport. However, the one we needed was full, and we took the last 2 seats on the next one. Perhaps at peak time in the AM they should run more frequently.
Bewertung von
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7.6
Positiv: Hotel staff went above and beyond in their efforts to try to solve the reservation problem caused by KAYAK and GETAROOM
Negativ: KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.
Bewertung von
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10.0
Close to train station
Positiv: An efficient well run airport hotel but also with great access to Zurich by train. I would stay again
Bewertung von
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9.6
Positiv: staff was efficient and friendly....good value
Bewertung von
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10.0
Positiv: I like the way staff welcomed me also the food in the morning
Negativ: Nothing. !!!
Bewertung von
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8.6
Positiv: Nice breakfast. Shuttle service every 30 min to airport. However, the one we needed was full, and we took the last 2 seats on the next one. Perhaps at peak time in the AM they should run more frequently.
Bewertung von
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8.2
Great value
Positiv: Clean comfortable room.freindly staff.good breakfast
Negativ: Shuttle from the airport in the evening was scarce
Bewertung von
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7.7
Convenient
Positiv: Good place to stay if you have an early flight out of Zurich airport. Bar is nice. Attentive desk staff.
Negativ: Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.
Bewertung von
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8.0
Short stay
Positiv: Very clean. Staff friendly. Good for passing through
Negativ: Beds were separate even though we asked for single.
Bewertung von
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7.4
Positiv: Free shuttle, well appointed room, bar. Good breakfast.
Negativ: Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.
Bewertung von
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8.0
Positiv: We liked the hotel shuttle from the airport - on-time and professional. Liked the breakfasts. Liked the number of English TV channels.
Negativ: The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.
Bewertung von
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7.6
Positiv: Hotel staff went above and beyond in their efforts to try to solve the reservation problem caused by KAYAK and GETAROOM
Negativ: KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.
Bewertung von
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4.0
ok for a quick sleep for early flights
Positiv: close to the airport
Negativ: dinky bed terrible towels no soap no shampoo or conditioner 30USD extra charge for 1-day parking
Bewertung von
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3.3
Positiv: Free breakfast
Negativ: The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.
Bewertung von
