Finde günstige Flüge nach New York Newark

Negativ: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Positiv: Efficient well groomed staff, thoughtful amenities such as baby seat belts & toiletry kit containing toothbrushes. Palatable tasty cuisine.

Positiv: the price is why we chose BA, but never again

Negativ: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Negativ: complimentary water needed

Negativ: Flüge hatten Verspätung. 20 und 45 min. Das Platzangebot ist sehr eingeschränkt.

Positiv: The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled.

Positiv: Nothing

Negativ: Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing

Positiv: I am still in one piece after flying.

Negativ: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).

Negativ: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Negativ: Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Positiv: The crew.

Negativ: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Positiv: Crew good, plane clean.

Negativ: Seats very cramped.

Positiv: Food

Negativ: Organization

Negativ: WiFi

Positiv: Smooth boarding/ de-planing ; everything was on time

Negativ: Small aircraft

Negativ: The entertainment system broke down and the flight attendants seemed sassy

Negativ: At least give a glass of water.

Positiv: More space that on competitors.

Negativ: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.

Positiv: Brussels airport clearance was quite efficient

Negativ: Better instructions at the airport

Positiv: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.

Negativ: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,

Positiv: The crew.

Negativ: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Positiv: The food. Crew was ok

Negativ: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Negativ: Checking, boarding and overall experience

Positiv: Smooth boarding/ de-planing ; everything was on time

Negativ: Small aircraft

Positiv: The crew was nice

Negativ: Se take to much turbulence

Negativ: Checking, boarding and overall experience

Positiv: Pilot communication

Negativ: Free snacks & drinks

Positiv: Staff was great. Good experience for our first overseas flight

Positiv: Good movies.

Negativ: I called United to make sure there was a children’s meal for my 3 year old. There was not.

Positiv: service and timing were great

Positiv: Crew was okay.

Negativ: That your airline commit to schedules.

Positiv: Pretty much nothing

Negativ: A sealed blanket and a better customer service

Negativ: The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app

Positiv: Crew was amazing!!!

Negativ: The onboard entertainment

Negativ: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Negativ: Leg room is laughable and charging $65 to check a bag is ridiculous.

Negativ: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Positiv: Paid for Business , got a minor economy service .

Negativ: Almost no advantages for business ticket traveller

Positiv: Brussels airport clearance was quite efficient

Negativ: Better instructions at the airport

Positiv: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.

Negativ: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,

Positiv: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.

Negativ: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose

Negativ: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Positiv: The crew were all nice.

Negativ: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Positiv: Amazing crew , very accommodating , and friendly , professional, excellent!

Negativ: Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board.

Positiv: Seats were comfortable. Entertainment system stopped working part way through

Negativ: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Positiv: Nothing! We’re still in Baltimore

Negativ: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.

Positiv: The crew was OK, the seats had generous leg space.

Negativ: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(

Negativ: 600€ for tiny space in the plane!!

Negativ: Too long to get luggage off plane

Positiv: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Negativ: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Positiv: Crew was amazing!!!

Negativ: The onboard entertainment

Positiv: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.

Negativ: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose

Positiv: Get down

Negativ: Everything and the crew more friendly.

Negativ: Boarding was awful

Negativ: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Positiv: Pretty much nothing

Negativ: A sealed blanket and a better customer service

Negativ: We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener

Positiv: The service, was excellent

Negativ: Other passengers not respecting the crews instructions.....

Positiv: The crew was nice

Negativ: Se take to much turbulence

Negativ: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew