Finde günstige Flüge nach Reykjavik Keflavik Intl (KEF)

Boarding was efficient and quick.

Only drinks provided. This is the first international flight I have ever been on that provides no snacks or food unless you buy them.

The crew was very friendly and professional. Flight was safe, on time and turbulence-free.

No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great.

Crew and plane

Delays

No air nozzle on Zurich to Iceland leg

Seats were as expected. Staff were friendly. Food was alright, but not much choice for gluten free! First officer explained the route we were taking home, which I find interesting and not all airlines do this now. Might have been nice to be told a little more at points on the way home. Smooth flight and landing, and ahead of schedule too! Luggage reclaim was quick too.

The queue at check in was ridiculous! 1 lady serving with another for priority only. We stood in the queue for well over an hour and a half, which meant we almost had to literally run to board the plane! Not as relaxing as we'd hoped, especially as we arrived 20 minutes before the check in opened!

First time using EasyJet. Everything was very easy. All done online. No problems whatsoever. A very pleasant journey.

Nothing. Everything was just fine!

Over two hour delay , blaming traffic control , when no other flight was delayed ?

Liked the easy check in

Didn’t allow me to take bagpack and my carry on at the same time

Seats were as expected. Staff were friendly. Food was alright, but not much choice for gluten free! First officer explained the route we were taking home, which I find interesting and not all airlines do this now. Might have been nice to be told a little more at points on the way home. Smooth flight and landing, and ahead of schedule too! Luggage reclaim was quick too.

The queue at check in was ridiculous! 1 lady serving with another for priority only. We stood in the queue for well over an hour and a half, which meant we almost had to literally run to board the plane! Not as relaxing as we'd hoped, especially as we arrived 20 minutes before the check in opened!

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

Didn’t even get to take this flight due to our first EasyJet flight being delayed.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today

All excellent

The flight itself was ok, price

Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated.

First time using EasyJet. Everything was very easy. All done online. No problems whatsoever. A very pleasant journey.

Nothing. Everything was just fine!

Didn’t even get to take this flight due to our first EasyJet flight being delayed.

Fly leaves on time

Seat too small and did not move, no entertainment and no food

Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great.

Delayed flight

All excellent

Helpful ground staff Luggage didnt got lost Included luggage on ticket

Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown

The crew was very friendly and professional. Flight was safe, on time and turbulence-free.

No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great.

Good value.

LOVED HAVING FREE MOVIES.

$5 CHARGE FOR CHEAP EAR PHONES.

Seats were as expected. Staff were friendly. Food was alright, but not much choice for gluten free! First officer explained the route we were taking home, which I find interesting and not all airlines do this now. Might have been nice to be told a little more at points on the way home. Smooth flight and landing, and ahead of schedule too! Luggage reclaim was quick too.

The queue at check in was ridiculous! 1 lady serving with another for priority only. We stood in the queue for well over an hour and a half, which meant we almost had to literally run to board the plane! Not as relaxing as we'd hoped, especially as we arrived 20 minutes before the check in opened!

Didn’t even get to take this flight due to our first EasyJet flight being delayed.

Liked the easy check in

Didn’t allow me to take bagpack and my carry on at the same time

The flight itself was ok, price

Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated.

Crew and plane

Delays

I liked the service and the entertainment.

There was not snacks included and you have to paid for the headphones.

Helpful ground staff Luggage didnt got lost Included luggage on ticket

Delayed take off due to some air show in zurich. Not icelandiair problem. No snacks included even peanuts Not much movie - old movies shown

The crew was very friendly and professional. Flight was safe, on time and turbulence-free.

No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great.

Boarding was efficient and quick.

Only drinks provided. This is the first international flight I have ever been on that provides no snacks or food unless you buy them.

Crew and plane

Delays

The crew was very friendly and professional. Flight was safe, on time and turbulence-free.

No meals!! In the air for a total of 8.5 hours with an hour in between flights (running to our connecting gate) & they make you pay for a meal!? Didn't even offer snacks!! Book directly on their website or you won't be able to choose your seat. They say you can check in 36 hrs prior to international flights, but I wasn't able to until 24 hours prior. When our checked bag was over weight limit, we were told we'd have to ship it as cargo; when asked how to do that, we were told it 'wasn't their problem'. Luckily, we had 2 other bags that we could redistribute contents, as there was a total of 3 of us traveling together. Not impressed with company customer service. Flight crew was great.

Good value.

Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great.

Delayed flight

Liked the easy check in

Didn’t allow me to take bagpack and my carry on at the same time

I don't recall liking much of anything.

The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership.

Didn’t even get to take this flight due to our first EasyJet flight being delayed.