Finde günstige Flüge nach Rom Fiumicino

Positiv: The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Negativ: Change boarding personnel

Positiv: Nothing

Negativ: Some attempt at better customer service

Positiv: The seats were comfortable, despite the fact that they didn't recline.

Negativ: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Positiv: From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you

Negativ: The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit

Negativ: It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from.

Positiv: The meals were awesome, flight great!

Negativ: Boarding was late and line was very lonf

Negativ: Nothing Everything was excellent

Positiv: The seats were comfortable, entertainment during the long flight was very good.

Negativ: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Positiv: the crew was good , seat was not so comfortable

Negativ: seat need to be more soft for a trip during 8h //

Negativ: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Positiv: Crew war nett

Negativ: Passagiere wurden umgesetzt

Negativ: The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible

Positiv: Flight was cancelled. Had to sleep in Zurich overnight. Airline covered the hotel and dinner bill though

Negativ: Next morning the flight was delayed . Lost time in Rome and a night in Rone hotel

Positiv: Left on time. Quick flight.

Negativ: The seats are small with very little leg room

Negativ: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

Negativ: Nothing Everything was excellent

Positiv: Crew was perfectly fine.

Negativ: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Positiv: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.

Negativ: The whole experience was positive.