Finde günstige Flüge nach Sao Paulo Guarulhos

Positiv: Staff were professional and polite.

Negativ: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Positiv: Boarding was quick and flight was calm

Negativ: The coffe and breakfast.

Negativ: The plane is so old..,

Positiv: Food was great, enjoyed watching videos, staff very profession and friendly.

Negativ: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Positiv: The crew was fabulous

Negativ: We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me.

Positiv: I liked that pillows, blankets and headphones were provided.

Negativ: Boarding was a cluster (mainly because the lines were unorganized).

Positiv: Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits

Negativ: flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this

Positiv: NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES

Negativ: EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS

Positiv: Crew was great, very responsive and hospitable!

Negativ: more lunch choices, especially choices without dairy products.

Negativ: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Positiv: very nice crew

Negativ: my bagfage was lost

Positiv: KLM STAFF WERE VERY PROFESSIONAL

Negativ: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Positiv: THE FLIGHT WAS PLEASANT

Negativ: I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!

Positiv: We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Negativ: Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Positiv: Chief of the cabin

Negativ: Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff.

Positiv: Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste.

Negativ: Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use.