
Informationen zu: Air New Zealand
IATA-Code | NZ |
---|---|
Strecken | 180 |
Top-Route | Wellington nach Auckland |
Angeflogene Flughäfen | 53 |
Top-Flughafen | Auckland |
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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10.0
Positiv: Everything.
Negativ: Nothing.
Bewertung von -
10.0
Positiv: Everything. Air NZ has the best Premium Economy class in the sky.
Negativ: All good.
Bewertung von -
10.0
Positiv: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.
Negativ: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.
Bewertung von -
2.0
Negativ: Terrible service and all around outcome. Would not fly Air New Zealand again
Bewertung von -
6.6
Positiv: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.
Negativ: Only the take off from the flight. It made me dizzy and nautious.
Bewertung von -
5.6
Positiv: Food is always the best. I had the butter chicken for dinner. It was very delicious.
Negativ: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.
Bewertung von -
9.3
Negativ: Breakfast was not tasty. Options could have been better.
Bewertung von -
8.3
Positiv: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.
Bewertung von -
10.0
Positiv: The crew, the food, overall experience was great!
Negativ: Use less plastic
Bewertung von -
7.2
Negativ: The snack were very simple. They don't communicate properly all the different snack options.
Bewertung von -
10.0
Negativ: Very nice services
Bewertung von -
4.6
Negativ: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight
Bewertung von -
9.0
Positiv: Nicest crew on the planet. Restrooms stayed clean despite 12 hour flight
Bewertung von -
10.0
Positiv: Great entertainment
Negativ: Overall great
Bewertung von -
6.0
Positiv: Lovely, friendly crew!
Negativ: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?
Bewertung von -
3.3
Positiv: Non stop flight
Negativ: Staff not wake me up even after requesting they not wake me up to force feed a meal.
Bewertung von -
2.4
Negativ: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable
Bewertung von -
10.0
Positiv: :)
Bewertung von -
9.0
Positiv: The crew was great. Really friendly, we got skycouch and it was really comfortable
Negativ: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.
Bewertung von -
10.0
Positiv: Super easy
Bewertung von -
9.3
Positiv: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.
Negativ: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.
Bewertung von -
6.0
Positiv: The crew was wonderful, very hospitable and friendly.
Negativ: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.
Bewertung von -
9.3
Positiv: The crew was polite, efficient and prompt
Negativ: The food quality needs improvement!
Bewertung von -
10.0
Positiv: Sat in business class pods. Best flights we’ve ever taken !
Negativ: Nothing
Bewertung von -
10.0
Positiv: Good quick flight
Negativ: N/A
Bewertung von -
9.0
Positiv: Business class lay-flat seats and a private cubby.
Negativ: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.
Bewertung von -
9.3
Positiv: The space!
Negativ: Food
Bewertung von -
2.0
Negativ: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.
Bewertung von -
2.0
Negativ: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.
Bewertung von -
10.0
Negativ: More leg room
Bewertung von -
10.0
Positiv: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks
Negativ: Nothing
Bewertung von -
10.0
Positiv: Everything
Negativ: More food would have been better
Bewertung von -
10.0
Positiv: Crew was amazing, very attentive.
Bewertung von -
10.0
Positiv: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!
Negativ: I’m really not sure.
Bewertung von -
7.3
Positiv: Crew was okay. Nothing special but not bad.
Negativ: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.
Bewertung von -
8.6
Positiv: Crew was awesome! Kind and funny!
Negativ: The weather, but pilots did great despite it.
Bewertung von -
8.0
Positiv: Entertainment and service was outstanding.
Negativ: I could have used more leg room.
Bewertung von -
4.3
Positiv: Entertainment options. Communications from captain. Dimming of cabin lights.
Negativ: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.
Bewertung von -
9.3
Positiv: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.
Bewertung von -
10.0
Positiv: Movies, texting other seats, requesting food and water from my screen
Bewertung von -
10.0
Best service
Positiv: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Bewertung von -
9.6
Positiv: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.
Negativ: It would be better if the armrests went up.
Bewertung von -
6.0
Negativ: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that
Bewertung von -
9.3
Negativ: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that
Bewertung von -
10.0
Positiv: Very prompt and efficient
Bewertung von -
7.0
Positiv: Their plane
Negativ: Food
Bewertung von -
7.0
Positiv: Can’t remember
Negativ: Food selection specially for vegetarian
Bewertung von -
7.3
Positiv: The airline and staff appear to be friendly and efficient
Negativ: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.
Bewertung von -
8.0
Positiv: The crew was fine. the seats were not so comfortable in the economy.
Negativ: More comfortable seats.
Bewertung von -
2.6
Positiv: Nothing.
Negativ: Not being scammed on bag charges.
Bewertung von -
2.0
Positiv: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Negativ: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Bewertung von -
9.0
Positiv: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for
Negativ: Breakfast
Bewertung von -
8.6
Positiv: Crew were fantastic
Negativ: Entertainment choices
Bewertung von -
9.3
Positiv: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.
Negativ: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.
Bewertung von -
9.6
Positiv: Easy flight.
Bewertung von -
10.0
Negativ: I couldn’t get the seat to recline.
Bewertung von -
10.0
Positiv: Kind staff, long flight but the attendant were super kind
Bewertung von -
5.6
Positiv: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.
Negativ: Not switching our flights three times and not accommodating us like we had originally paid for.
Bewertung von -
7.0
Positiv: Crew were very helpful
Negativ: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Bewertung von -
8.0
Positiv: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.
Negativ: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.
Bewertung von
-
10.0
Positiv: Everything.
Negativ: Nothing.
Bewertung von -
10.0
Positiv: Everything. Air NZ has the best Premium Economy class in the sky.
Negativ: All good.
Bewertung von -
10.0
Positiv: The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand.
Negativ: I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule.
Bewertung von -
9.3
Negativ: Breakfast was not tasty. Options could have been better.
Bewertung von -
10.0
Positiv: The crew, the food, overall experience was great!
Negativ: Use less plastic
Bewertung von -
10.0
Negativ: Very nice services
Bewertung von -
9.0
Positiv: Nicest crew on the planet. Restrooms stayed clean despite 12 hour flight
Bewertung von -
10.0
Positiv: Great entertainment
Negativ: Overall great
Bewertung von -
10.0
Positiv: :)
Bewertung von -
9.0
Positiv: The crew was great. Really friendly, we got skycouch and it was really comfortable
Negativ: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.
Bewertung von -
10.0
Positiv: Super easy
Bewertung von -
9.3
Positiv: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.
Negativ: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.
Bewertung von -
9.3
Positiv: The crew was polite, efficient and prompt
Negativ: The food quality needs improvement!
Bewertung von -
10.0
Positiv: Sat in business class pods. Best flights we’ve ever taken !
Negativ: Nothing
Bewertung von -
10.0
Positiv: Good quick flight
Negativ: N/A
Bewertung von -
9.0
Positiv: Business class lay-flat seats and a private cubby.
Negativ: Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal.
Bewertung von -
9.3
Positiv: The space!
Negativ: Food
Bewertung von -
10.0
Negativ: More leg room
Bewertung von -
10.0
Positiv: crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks
Negativ: Nothing
Bewertung von -
10.0
Positiv: Everything
Negativ: More food would have been better
Bewertung von -
10.0
Positiv: Crew was amazing, very attentive.
Bewertung von -
10.0
Positiv: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!
Negativ: I’m really not sure.
Bewertung von -
8.6
Positiv: Crew was awesome! Kind and funny!
Negativ: The weather, but pilots did great despite it.
Bewertung von -
9.3
Positiv: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.
Bewertung von -
10.0
Positiv: Movies, texting other seats, requesting food and water from my screen
Bewertung von -
10.0
Best service
Positiv: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Bewertung von -
9.6
Positiv: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.
Negativ: It would be better if the armrests went up.
Bewertung von -
9.3
Negativ: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that
Bewertung von -
10.0
Positiv: Very prompt and efficient
Bewertung von -
9.0
Positiv: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for
Negativ: Breakfast
Bewertung von -
8.6
Positiv: Crew were fantastic
Negativ: Entertainment choices
Bewertung von -
9.3
Positiv: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.
Negativ: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.
Bewertung von -
9.6
Positiv: Easy flight.
Bewertung von -
10.0
Negativ: I couldn’t get the seat to recline.
Bewertung von -
10.0
Positiv: Kind staff, long flight but the attendant were super kind
Bewertung von
-
6.6
Positiv: I really liked how instructions were said clearly with visuals, in particular, the video at the start of the flight. It brought a sense of relief and wonder. I enjoyed the lunch I had too. The lamb curry is sublime. I would have it every day to be honest. I was also lucky that I had passengers who sat next to me, who were kind and lovely.
Negativ: Only the take off from the flight. It made me dizzy and nautious.
Bewertung von -
8.3
Positiv: The seats are comfortable enough even in the economy class. The crew is attentive. Entertainment is great, lots of movies and music.
Bewertung von -
7.2
Negativ: The snack were very simple. They don't communicate properly all the different snack options.
Bewertung von -
7.3
Positiv: Crew was okay. Nothing special but not bad.
Negativ: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.
Bewertung von -
8.0
Positiv: Entertainment and service was outstanding.
Negativ: I could have used more leg room.
Bewertung von -
7.0
Positiv: Their plane
Negativ: Food
Bewertung von -
7.0
Positiv: Can’t remember
Negativ: Food selection specially for vegetarian
Bewertung von -
7.3
Positiv: The airline and staff appear to be friendly and efficient
Negativ: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.
Bewertung von -
8.0
Positiv: The crew was fine. the seats were not so comfortable in the economy.
Negativ: More comfortable seats.
Bewertung von -
7.0
Positiv: Crew were very helpful
Negativ: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Bewertung von -
8.0
Positiv: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.
Negativ: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.
Bewertung von
-
2.0
Negativ: Terrible service and all around outcome. Would not fly Air New Zealand again
Bewertung von -
5.6
Positiv: Food is always the best. I had the butter chicken for dinner. It was very delicious.
Negativ: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.
Bewertung von -
4.6
Negativ: They were not able to seat me next to my partner despite us having booked/selected our seats 6 months in advance. Additionally, the check in process took forever and we had a bunch of issues getting on the flight
Bewertung von -
6.0
Positiv: Lovely, friendly crew!
Negativ: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?
Bewertung von -
3.3
Positiv: Non stop flight
Negativ: Staff not wake me up even after requesting they not wake me up to force feed a meal.
Bewertung von -
2.4
Negativ: The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable
Bewertung von -
6.0
Positiv: The crew was wonderful, very hospitable and friendly.
Negativ: The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs.
Bewertung von -
2.0
Negativ: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.
Bewertung von -
2.0
Negativ: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.
Bewertung von -
4.3
Positiv: Entertainment options. Communications from captain. Dimming of cabin lights.
Negativ: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.
Bewertung von -
6.0
Negativ: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that
Bewertung von -
2.6
Positiv: Nothing.
Negativ: Not being scammed on bag charges.
Bewertung von -
2.0
Positiv: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Negativ: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.
Bewertung von -
5.6
Positiv: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.
Negativ: Not switching our flights three times and not accommodating us like we had originally paid for.
Bewertung von
Flugstatus
Streckennetz von Air New Zealand
Beliebte Flugstrecken
Von Air New Zealand angeflogene Top-Flughäfen
- Flughafen Auckland (AKL)
- Flughafen Wellington (WLG)
- Flughafen Christchurch (CHC)
- Flughafen Nelson (NSN)
- Flughafen Napier Hastings (NPE)
- Flughafen Tauranga (TRG)
- Flughafen Palmerston North (PMR)
- Flughafen Queenstown Neuseeland (ZQN)
- Flughafen Dunedin (DUD)
- Flughafen New Plymouth (NPL)
- Flughafen Hamilton Neuseeland (HLZ)
- Flughafen Blenheim (BHE)
- Flughafen Sydney (SYD)
- Flughafen Rotorua (ROT)
- Flughafen Invercargill (IVC)
Kontakt bei Air New Zealand
- NZ IATA-Code
- 0800 55 77 78 Anrufen
- airnewzealand.de Online