W Atlanta - Buckhead

Just "meh"

Positiv: The location can't be beat. The hotel restaurant is great, most of the surrounding, walkable restaurants are great, and the staff is upbeat and professional.

Negativ: The bed sucks! It was flat and lumpy. The pool is the size of a kiddie pool, most shaded, so few sears even at 11am and no tables to eat at there. The street noise is loud and my room was directly over the valet area so I could hear the noise all night the the people coming and going to get to the rooftop club. The overnight fee for a car is a ridiculous $38. I live 3 miles up the street so I took an uber for $10. I still got charged for the overnight fee but they removed it later. My stay was so lousy that at 4:30am I took an Uber joke to get into my own bed and try and claim any rest in my comfortable, quiet surroundings. Also, the bathroom is so tiny that the sliding door basically brushes up against the toilet and the entire bathroom is open to the room. There isn't a privacy of partition wall. If you are just going to Buckhead to drink your face off and pass out, this is a great location. If you wanted to try and have a staycation with a mix of sun, fun, and rest...go to the St Regis.

Not good at all

Positiv: Good location.

Negativ: Room wasn't very clean. Drywall had damage. Phone didn't work right. Shower leaked a little. Towels didn't smell fresh. Overall it was very bad and I would never stay there again.

Horrible Staff

Positiv: Lovely Rooms. Convienent Location.

Negativ: The staff were completely unprofessional and tacky. I felt as though I was dealing with teenagers working at Abercrombie & Fitch, instead of trained receptionists. You would have thought THEY were the guests and I inconvenienced them. Ridiculous.

Positiv: Modern look and feel

Negativ: Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money

Negativ: The hotel overbooked, so when I arrived exhausted at three in the morning, they had no room for me, despite my reservation. Terrible service.

do not disturbed

Positiv: Location

Negativ: Starting at 9a.m. house keeping knocked on the door awakening me even though the do not disturbed sign was on the door.