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Das Personal war sehr freundlich und zuvorkommend. Der Mangel an zusätzliche Handtücher
Jazmyn der Portier ist eine herzliche, freundliche, hilfsbereite junge Dame.
Lage!! Das Bad bräuchte Renovierung/Wartung es gab eine Verstopfung. Es dauerte ein paar Minuten bis das Wasser abgeflossen ist.
Leicht zu finden, freundliches Personal, saubere Zimmer, ich würde wieder dort übernachten.
Die Aussicht war schön. Das Personal war freundlich und hilfsbereit.
Viel und viel Innenausstattung
Sehr klein für den Preis Keine Mikrowelle kein Kühlschrank Das Parken sollte im Preis inbegriffen sein, zumindest für die Gäste Kein kostenloses WiFi
Wir waren dort für ein Konzert. Wir konnten zu Fuß zum Georgia Dome gehen. Wir konnten den Parkservice nutzen und zu Fuß zu den Restaurants/Bars gehen.
Der Service war ausgezeichnet. Das Hotel war größtenteils günstig. Einige der Preise für das Essen waren etwas hoch. Die Badewanne war nicht sehr gut geputzt
Freundliches Personal Saubere Zimmer
Das Hotel war sehr schön sehr sauber, das Schwimmbad war toll und das Personal war sehr freundlich Die Badezimmertür ließ sich nicht abschließen und der Lärmschutz für die Zimmer war schrecklich
Personal äusserst hilfreich und freundlich; IT Infrastruktur; Pool und Fitness Dass die Telefonnachbuchung teurer war als die online-Buchung
Ich war begeistert von Jazzy J in der Club Lounge! Er war so toll! wunderschöner Spirit! Ausgezeichneter Kundenservice! Ich war begeistert vom Indoor Pool Garten! Wünschte nur, es gäbe eine Sauna .
Feueralarm war die ganze Nacht an im Zimmer neben uns
Der Fitnessraum war schön und sauber.
Das Personal war großartig
Lage, Luxus, sauber, das Personal, Aussicht Valet Parken
Sehr schönes Zimmer mit einem unglaublichen Ausblick auf das Stadtzentrum
In der Nähe von allem, was ich brauchte, sämtliche Annehmlichkeiten waren vorhanden Lärm, habe nebenan im Zimmer Gespräche bis 3:00 Uhr gehört.
Ich fand es toll, wie zuvorkommend und nett sie bei Haustieren sind. Die Kosten für die Zimmer auf der Grundlage der Größe. erwartete etwas viel größeres für die Kosten des Zimmers.
Das Hotel, zwar ein Ritz Carlton hatte das Feeling eines Boutiquehotels, die Zimmer sind außergewöhnlich in Funktionalität und Stil. Alle Angestellten, mit denen ich zu tun hatte, waren nett und freundlich Es gab nichts, was mir überhaupt nicht gefallen hat
Alles auf der Speisekarte für den Zimmerservice war ausgezeichnet.
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
The bed and the pillows There is no electrical adapter
The Bed was so comfortable!!!
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
Lobby and surrounding areas were beautiful. Close to the places we wanted to go. Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
Very friendly staff! Excellent Nothing
The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean. Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost
Loved the valet, design, location and overall customer service of team. Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.
The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :) It's no doubt is expensive to stay and valet parking kind of slow.
Staff was incredibly nice No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.
The hotel itself is beautiful: cold but tastefully decorated. We waited 45 minutes for our room keys. During this time we toured the spa and the pool deck. Upon check-in we alerted the staff that we were hungry; no one made mention of the fact that Paces 88 closed at 3 pm and didn't reopen until dinner. The butler assigned to us was anything but helpful. Went to see the concierge. The chef concierge Jeff suggested we walk across the street to Whole Foods for a lunch buffet. Not quite what we had intended; a recommendation of The Capital Grille would have been more appropriate. Room service it would be. When we got back to the room there was no dining menu. A call to the ''butler'' yielded a 20 minute wait while she fidgeted with her computer so she could view the menu. She read one-word descriptions and asked what we'd like. I asked for a print out of the menu. That took 20 minutes to deliver. We walked to Brio, the highlight of our visit. I scheduled a 90 minute facial to help mys...
Guest room Lobby Hotel Exterior I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in ...
This hotel was superb! The rroms were well appointed, spacious, the bed was like sleeping on a hundred soft pillows. The bathroom had a deep soaking tub and a TV hidden behind the mirror over the sink, behind 2-way glass! If you need a ride to nearby shopping, you get ferried in the hotel car which is a Bentley! Food was great, service was flawless. Would stay again without hesitation.
I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in the bathroom miror). The gym is overloo...
Lage Dienste scheinen es abzulehnen.
Das Hotel ist unglaublich schön sauber und ich liebe den privaten Garten. Die Lage war super, direkt gegenüber der Mall.
Wunderschön angelegt, Wasserfälle in der Lobby. Weitläufige Anlage und Wanderwege.
Die Nähe zum Flughafen und die Anfahrt von dort. Die Zimmer waren soweit in Ordnung entsprachen aber nicht dem Hiltonstandard, wie ich ihn in den Hilton Hotels weltweit kenne. Die Restaurantmöglichkeiten waren ausreichend bis mangelhaft. Das Essen war schlecht und dafür viel zu teuer.
Tolles, freundliches Personal
Nähe zur U-Bahn, Lage. Wireles internet ist im Zimmer nicht verfügbar (nur an der Hotelbar), eine Standleitung ist relativ teuer (knapp unter 10$).
Die Lage war sehr praktisch. Lärm - die Wände sind dünn wie Papier. Laute Gäste in den Gängen und Aufzügen. Annehmlichkeiten. Wir mussten nach Shampoo, etc fragen. Kaffee wurde nicht wieder aufgefüllt.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
The extra charges for internet and the mandatory valet parking was a bit much.
Having to pay 32 dollars a night for parking.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
The staff were very kind. the room very clean.
Great quality especially for price. Walls are super thin
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
Staff was rude.