Hotels in Cancún

Hotels in Cancún

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Nebensaison Oktober
Hochsaison Dezember
  Durchschnittspreis (Übernachtung in der Woche): CHF 199
  Durchschnittspreis (Übernachtung am Wochenende): CHF 175

Günstigster Reisezeitraum

13 %

Preisrückgang (erwartet)

Teuerster Reisezeitraum

31 %

Preisanstieg (erwartet)

(Durchschnittspreis in den vergangenen 2 Wochen)

So. - Do.

(Nacht/Woche)

(Durchschnittspreis in den vergangenen 2 Wochen)

Fr. & Sa.

(Nacht/Wochenende)

Häufig gestellte Fragen zu Hotelbuchungen in Cancún

Wie viel kostet ein günstiges Hotel in Cancún?
In den letzten 3 Tagen haben KAYAK Nutzer Doppelzimmer in Cancún schon für CHF 6 gefunden. Der Durchschnittspreis liegt bei CHF 132.
Wie viel kostet heute Abend ein Hotel in Cancún?
In den letzten 72 Stunden haben Nutzer Hotels in Cancún für heute Nacht schon ab CHF 6 gefunden. Ausserdem haben Nutzer 3-Sterne-Hotels ab CHF 21 und 4-Sterne-Hotels ab CHF 31 gefunden.
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Die besten Hotels in Cancún

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Übersicht Bewertungen
Beloved Playa Mujeres is an adult only, all-inclusive resort located in Playa Mujeres, Mexico. It is only minutes away from Cancun, and this five-star hotel features a large selection of suites and amenities that will appeal to a variety of tourists and travelers. As it overlooks the Caribbean Sea and is situated on the beach, there is plenty to see and do. Beloved Playa Mujeres is easily accessed from the airport via complimentary shuttles or private transportation. There is a lot to see and do in the area when it comes to activities off of hotel grounds. There are a number of golf courses guests can take advantage of to play a round or two, jet skis to rent, historic sites to visit, and plenty of shopping and local restaurants to check out. The hotel and resort have plenty of options when it comes to accommodations as well as packages that are tailored to weddings and honeymoons. Suites range in size from a few hundred square feet in terms of floor space all the way up to penthouse suites that are close to 3,000. Amenities depend on room or suite type and can include private terraces, plunge pools, ocean views, separate living areas, spas, iPads, room service, personal guest welcoming, Wi-Fi access, fully stocked minibars, and hydrotherapy. The resort has a lot of options when it comes to dining, and reservations are not needed for breakfast, lunch, or dinner. Guests can also enjoy fabulous poolside lounging and swimming, deep-sea fishing, private yachting, tours, and live entertainment. Beloved Playa Mujeres also offers special rates and events throughout the year, so potential guests are encouraged to check the calendar regularly.
10.0 Hervorragend
Positiv:: Food, atmosphere, size and the spa were amazing!
Negativ:: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9.1 Hervorragend
Positiv:: Staff was very friendly and accommodating Landscaping beautiful.
Negativ:: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10.0 Hervorragend
Positiv:: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Negativ:: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Finest Playa Mujeres by Excellence Group - Cancún - Gebäude
2
9.4 Hervorragend (2’938 Bewertungen)
CHF 491+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Playa Mujeres) nur 5 km entfernt von: Fährhafen Punta Sam, Playa Mujeres Golf Club und El Meco (archäologische Stätte). Ebenfalls in einem Umkreis von 10 km: Garrafon Natural Reef Park und Fährterminal Gran Puerto.
10.0 Hervorragend
Positiv:: Staff and food were excellent. Exceeded our expectations. Beautiful grounds that were immaculately maintained.
9.4 Hervorragend
Positiv:: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Negativ:: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
1.0 Schlecht
Positiv:: Food was good.
Negativ:: The hotel was supposed to be family oriented but everything is separated between adults/children. Receptionists were not willing to accommodate for a child with a broken foot and actually put us on a room with roof top that had stairs...
9.0 Hervorragend
Positiv:: Lovely room. Staff is friendly. We like the ocean, pool, and food.
Negativ:: Our room is on the ground floor and close to the elevator. The people in the aisle were very noisy & kept us awake until late-night.
10.0 Hervorragend
Positiv:: Best food
3.0 Mäßig
Positiv:: I spoke to a gentleman upon checkout; however, it was quite late and he assured me that someone would be in touch regarding some issues of service and billing the same day. I have never received any correspondence from the hotel as follow-up.
Negativ:: Never acknowledged our anniversary even after asking us several times about our reason for visit Continually served items to my wife that she was allergic to after continually expressing those allergens. Incorrect Billing
10.0 Hervorragend
Positiv:: Location, attention to detail.
Negativ:: Although there were 11 restaurants, the food had a lot of overlapping, especially breakfast.
10.0 Hervorragend
Positiv:: Everything was awesome! The staff was great from hotel employee helping us at initial check in to all the help we received. The beach staff and wait staff was excellent. one of the hotel employee was also a great waiter. Highly recommend.
10.0 Hervorragend
Positiv:: The staff is so warming and so helpful! They go the extra mile.
Negativ:: That I could not stay longer!
10.0 Hervorragend
Positiv:: This is the best all-inclusive resort I have stayed at. The restaurants are very well styled and the food quality is high. The staff great, rooms are wonderful and amenities are superior. Definitely spring for the club rooms - the added value is great!
9.0 Hervorragend
Positiv:: Very friendly and fun staff!
Negativ:: There was nothing I disliked
10.0 Hervorragend
Positiv:: Immaculate upkeep of the property, location, beach, service, food and beach activities (kayaks, hobie cats, paddleboards, snorkeling gear all available for no additional fee.)
Excellence Playa Mujeres - Adults Only - Cancún - Gebäude
3
9.4 Hervorragend (2’834 Bewertungen)
CHF 573+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Playa Mujeres) nur 5 km entfernt von: Fährhafen Punta Sam, Playa Mujeres Golf Club und El Meco (archäologische Stätte). Ebenfalls in einem Umkreis von 10 km: Garrafon Natural Reef Park und Fährterminal Gran Puerto.
8.5 Hervorragend
Positiv:: Die Anlagen sind toll. mochte das Setup sehr. Die Leute waren sehr nett. Wirklich ein super Ort.
Negativ:: Ich mochte die gläsernen Badezimmertüren nicht. Keine Privatsphäre.
10.0 Hervorragend
Positiv:: Alles ist sauber, lecker und so gestaltet, dass der Gast zufrieden ist.
Negativ:: Die Klimaanlage war nicht stark genug in den Hauptrestaurants.
10.0 Hervorragend
Positiv:: Das Personal war ausgezeichnet!! Die ganze Anlage war sehr sauber und wunderschön!! Ich werde auf jeden Fall wieder hier übernachten!!
9.0 Hervorragend
Positiv:: Lage Service Umwelt
Negativ:: Essen Betten Kissen
10.0 Hervorragend
Positiv:: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Negativ:: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10.0 Hervorragend
Positiv:: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.
Negativ:: There is no privacy in the bathroom.
10.0 Hervorragend
Positiv:: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Negativ:: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9.7 Hervorragend
Positiv:: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Negativ:: Sunscreen too expensive
9.7 Hervorragend
Positiv:: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Negativ:: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
Nizuc Resort and Spa - Cancún - Gebäude
4
9.3 Hervorragend (2’034 Bewertungen)
CHF 640+
Übersicht Bewertungen
Nizuc Resort and Spa in Cancún (Zona Hotelera) ist nur 5 Minuten Fahrt entfernt von: Playa Delfines und Ruinenstätte El Rey. Zum Angebot gehören ein Businesscenter, ein Limousinenservice und ein Express-Check-in. Wenn Sie eine Veranstaltung in Cancún planen, ist dieses Resort eine gute Wahl, denn zu den 8234 Quadratfuß (765 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Einrichtungen wie: Konferenzzentrum. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
10.0 Hervorragend
Positiv:: Architektur
9.5 Hervorragend
Positiv:: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10.0 Hervorragend
Positiv:: perfect pools and activites.
10.0 Hervorragend
Positiv:: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10.0 Hervorragend
Positiv:: I don’t often write reviews but on this occasion I had to. From the moment we came to hotel to the moment we left it was fantastic. The staff, the beach, the food the atmosphere you could not fault anything. It was so relaxing and peaceful. Can’t wait to come back.
Negativ:: Nothing
10.0 Hervorragend
Positiv:: this place was everything and more i was honestly shocked upon arrival
Negativ:: f
10.0 Hervorragend
Positiv:: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Negativ:: If you’re looking for a place to have fun and crazy party, this is not the place.
8.8 Hervorragend
Positiv:: Great ambience
Negativ:: Restaurants were very expensive and there should be all inclusive deals . Also separate tours were three times more expensive
10.0 Hervorragend
Positiv:: Great hospitality, great facility and food!!
9.3 Hervorragend
Positiv:: Grosszügige Anlage mit diversen Restaurants, Bars, Beaches und Pools. Sehr freundliche Mitarbeiter. Grosses Frühstück Büffet mit Life Cooking. Wir kommen wieder!
Negativ:: Die Preise in den Restaurants sind am oberen Limit.
7.5 Gut
Positiv:: - Durchwegs superfreundliches Personal! (ausser im Spa) - Sehr schöne Anlage an Top Lage. - Sehr gute Restaurants. - Wunderbar geheizter Privatpool in der Villa - Kleines Highlight: Hatten zweimal Besuch von einem Leguan im Garten ;-)) - Hector "the Protector": Der beste Kellner an Pool & Strand (siehe Foto)! So macht Urlaub doppelt Spass!
Negativ:: - Extrem laute Klimaanlage!! Habe das so laut und nervig noch nirgends angetroffen!! Habe ich reklamiert, aber nichts zu machen. Eine zweite Villa wurde mir gezeigt, da war es genau so. Unverständliche Fehlplanung! - Keine harten Kissen verfügbar!! Nur unangenehm weiche synthetische Kissen. Unangenehm warme Bettwäsche (wurde dann immerhin getauscht). - Housekeeping hat eher mittelmässig geputzt, Minibar wurde nur nach mehrfacher Aufforderung nachgefüllt - Nervige Kiesflächen (Steine) im Garten der Villen, man kann da nicht Barfuss laufen - Unverschämt hohe Preise für Massage, wobei die Leute an der Spa-Reception auch noch unfreundlich waren. Nervige Musik bei der Massage. - Das Essen vom Room-Service war im Gegensatz zu den Restaurants unterdurchschnittlich und das bei beschränkter Auswahl!
10.0 Hervorragend
Positiv:: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Negativ:: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
9.3 Hervorragend
Positiv:: Very private and clean.
Riu Palace Las Americas - Cancún - Gebäude
5
9.2 Hervorragend (4’102 Bewertungen)
CHF 326+
Übersicht Bewertungen
The Riu Palace Las Americas boasts paradise-like weather, an array of amenities, and plenty of activities for guests to enjoy. Suitable for business travelers and families alike, this award-winning resort employs a five-star service staff and offers no shortage of entertainment. It features premium amenities, including an all-inclusive food and drink menu, WiFi throughout the hotel, and 24-hour room service. Guests can indulge in one of the themed restaurants on-site, or get pampered at the Renova Spa. Each room at Riu Palace comes with air conditioning, a satellite TV, and a mini fridge. Guests can also enjoy the minibar, coffee maker, and the in-room safe. For innovative cuisine choices, guests can choose from Italian, Japanese, and Mexican favorites. For snacks and ice cream, Cauchino and Lounge 24 are ideal spots for a quick bite. The all-inclusive menu at Lounge 24 allows adults to enjoy unlimited appetizers, entrees, desserts, and cocktails, 24/7. Riu Palace boasts three swimming pools, a hydromassage area, and a swim-up bar. For extra relaxation, guests may indulge in working out at the fitness center, as well as relaxing in the sauna. The wellness center here also features spa services like body wraps, facial treatments, massages, and body exfoliation. For guests who enjoy recreational activities, the resort has a golf course that offers a shared golf cart, practice balls, and complementary bottled water. Other outdoor activities at Riu Palace include sea sailing, kayaking, beach volleyball, and scuba diving. Riu Palace Las Americas is an ideal location for a scenic getaway trip in Manzana, Mexico.
10.0 Hervorragend
Positiv:: Alles war toll. All Inclusive ist am besten.
Negativ:: Schwer etwas zu finden, was war schlecht. Würde es wieder tun.
10.0 Hervorragend
Positiv:: Die Zimmer sind sauber zuvorkommendes Personal
Negativ:: der Regen
8.2 Hervorragend
Positiv:: Das freundlichste Personal, das ich je erlebt habe.
10.0 Hervorragend
Positiv:: Alles. Vom Zimmer bis zu den Einrichtungen. Die Leute waren so freundlich und hilfsbereit!
Negativ:: Nichts. Alles war großartig!
10.0 Hervorragend
Positiv:: love the location, walk to the beach.
Negativ:: the rooms have so thin walls.
10.0 Hervorragend
Negativ:: Every thing
1.0 Schlecht
Positiv:: The staffs are terribly rude,they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
9.4 Hervorragend
Positiv:: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Negativ:: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9.0 Hervorragend
Positiv:: people there are very nice and friendly and helpful
10.0 Hervorragend
Positiv:: The staff was super helpful and the service was great
Negativ:: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9.0 Hervorragend
Positiv:: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Negativ:: Need one more stair from the beach on the other side and one restroom
2.0 Mäßig
Positiv:: The best thing is the Beach front area and the views in the room
Negativ:: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10.0 Hervorragend
Positiv:: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Negativ:: No
10.0 Hervorragend
Positiv:: We love the restaurant, the room, the services...Everything
Negativ:: The day I have to leave
10.0 Hervorragend
Positiv:: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Negativ:: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10.0 Hervorragend
Positiv:: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Negativ:: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Le Blanc Spa Resort - Adults Only - Cancún - Gebäude
6
9.2 Hervorragend (1’167 Bewertungen)
CHF 732+
Übersicht Bewertungen
Dieses Hotel liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Playa Chac Mool und Forum Beach. Ebenfalls in einem Umkreis von 2 km: Cancún Centro de Convenciones und Playa Caracol.
9.4 Hervorragend
Positiv:: Das Essen und der Service
Negativ:: Wir haben Ocean Front (Blick aufs Meer) gebucht. Wir haben aber nur Partial Ocean View bekommen. Ansonsten gibt es nichts schlechtes zu sagen.
10.0 Hervorragend
Positiv:: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
10.0 Hervorragend
Positiv:: Everything is great
Negativ:: Nothing
10.0 Hervorragend
Positiv:: Awesome property with great staff!
Negativ:: Nothing, it was perfect!
9.4 Hervorragend
Positiv:: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Negativ:: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9.5 Hervorragend
Positiv:: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Negativ:: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6.8 Gut
Positiv:: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Negativ:: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10.0 Hervorragend
Positiv:: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Negativ:: Nothing. There was not a single complaint.
5.0 Befriedigend
Negativ:: Shower floor drain need to be fixed. Water drain Too slow
10.0 Hervorragend
Positiv:: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Negativ:: I liked everything!!
10.0 Hervorragend
Positiv:: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Negativ:: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9.1 Hervorragend
Positiv:: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Negativ:: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
7.5 Gut
Positiv:: Rooms were great. Staff super friendly and attentive.
Negativ:: Food was underwhelming for the cost to stay.
Iberostar Cancun - Cancún - Schlafzimmer
7
9.1 Hervorragend (8’598 Bewertungen)
CHF 369+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Delfines, Ruinenstätte El Rey und Maya Cancun Museum. Aquaworld ist 2 km entfernt.
8.0 Hervorragend
Positiv:: Show at night was fantastic!
Negativ:: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10.0 Hervorragend
Positiv:: Friendliness of staff/drinks/food/beach/pools
Negativ:: Some things weren’t fixed soon/had to report several times.
9.5 Hervorragend
Positiv:: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Negativ:: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
3.8 Mäßig
Positiv:: Junior staff friendly and helpful. Grounds kept clean. Food and drink plenty. Lots of potential
Negativ:: Suggestion to booking.com: Modify questions as, for example, one can go with family but not including children under the age of 18. Property's style: other less favorable options should be included. Iberostar: Despite confirmation from booking.com & getting in contact with Iberostar to ensure everything was in order and also obtaining their own code #s, staff could not find our reservation on arrival (around 11 pm). We had to have the rooms changed because not what our booking said and bathroom (especially tub) dirty and VERY OLD. Staff somewhat unfamiliar with what the hotel offers - shows lack of training. Higher ranking staff incredibly arrogant as they approach you to "find out" abou your stay, but when you tell them about some issues, they only say it is the "best" in Cancun! Their only mission seems to be trying to sell their "prestige" brand! Food is plenty but not of quality and the same over and again. They have a French restaurant which is the biggest insult to the name: poorly prepared, tasteless and served cold! Their so called "Mexican" food is limited to some basic Tacos and poorly made Chilaquiles! Ther New Year party was a disaster. Again, we were sat but were moved around by staff twice and then an arrogant head staff comes and ... well, we prefered to leave in order not to spoil our night. Lack of organization easily visible as junior staff are working round the clock but tasks are dup/triplicated. When you get your room key card, ask for cards to get towels, otherwise you'd have to go back to reception desk. Why they don't give it to you on arrival just shows NO regard.
10.0 Hervorragend
Positiv:: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Negativ:: No top shelf alcohol choices.
5.5 Befriedigend
Positiv:: the Swiming pools are good. Staff in swimming pools are good.
Negativ:: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
7.5 Gut
Positiv:: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Negativ:: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8.3 Hervorragend
Positiv:: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Negativ:: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
9.3 Hervorragend
Positiv:: Die Lage hervorragend. Super freundliches Personal.
Negativ:: Wir hatten eine Ocean Front Villa gebucht. Mußten Uprate zahlen um ein Zimmer in der unteren Etage ( direkt am Wasser) zu bekommen.
10.0 Hervorragend
Positiv:: We were very pleased with every aspect our stay at the Iberostar Cancun.
10.0 Hervorragend
Positiv:: Everything!
Negativ:: Loved it all
3.8 Mäßig
Positiv:: The beach of the hotel is really good. The food of the buffet is also not bad.
Negativ:: The facilities are so old, and there is no sleepers, no kettle, no toothbrush and toothpaste provided in the room. For families with baby, it would be very difficult for you to making milk. I tried to ask them to provide some hot water to make the milk, but the water was not hot enough, and they sent the water to the room in a very slow speed. The first room we were provided was located on the first floor, and the bathtub was broken. We asked to change the room and were told to come to the checkin counter at 12:00 of the next day. We came to the counter at 12:00 and was told to wait for another 5 minutes for the cleaning lady to tidy the room. In fact we were in a emergency situation at that time. My one and half year old boy fall into the sea and needed to change his clothes as soon as possible. However we still agreed to wait. 5 minutes later we were told to wait another one hour, and then we were told to wait another half an hour. Finally when we got our new room, we’d been waiting for almost two hours, and my son had a running nose for the rest days. The room service is poor. Maybe there’s a shortage of staffs, we once ordered two glasses of milk, and it took one and a half hour to be sent to our room. I tried to asked the room service staffs if they can send the milk to our room as soon as possible, the lady answered my phone in a very cold tone and said “ sorry we have a lot of services.” We also ordered two sandwiches, and they only sent one to our room and forgot the other. The guest service line was always busy, sometimes it takes almost an hour to get access to. If it’s not because of the beautiful beach, I really want to rate the hotel zero star. This is the worst hotel experience I’ve ever had. We will definitely not choose this hotel again, neither will we recommend this hotel to any of our friend.
Riu Palace Peninsula - Cancún - Gebäude
8
9.1 Hervorragend (6’427 Bewertungen)
CHF 323+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Langosta und Playa Tortugas. Ebenfalls nur bis zu 5 km entfernt: Playa Tortugas und Playa Caracol.
10.0 Hervorragend
Positiv:: Alles
10.0 Hervorragend
Positiv:: Service, Essen, Lage und Unterhaltung
7.0 Gut
Positiv:: The hotel was beautiful and the location was perfect!
10.0 Hervorragend
Positiv:: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Negativ:: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10.0 Hervorragend
Positiv:: Very clean and up to date. Professional friendly staff.
Negativ:: I can't think of anything that we didn't like.
10.0 Hervorragend
Positiv:: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Negativ:: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8.0 Hervorragend
Positiv:: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Negativ:: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5.7 Befriedigend
Positiv:: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Negativ:: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
7.4 Gut
Positiv:: Great seating and overal service was wonderful....but....
Negativ:: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
10.0 Hervorragend
Positiv:: I loved best about this hotel was the staff. All of them. I mean everyone of them were friendly, helpful and excited that you were there with them. I was just really impressed with the staff.
Negativ:: Hard to come up with anything bad about this place. There were no surprises. Very accommodating.
7.0 Gut
Positiv:: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Negativ:: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5.0 Befriedigend
Positiv:: The waiters at the restaurant made it feel like home.
Negativ:: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5.0 Befriedigend
Positiv:: The hotel was decorated nicely. The room was adequate as well.
Negativ:: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10.0 Hervorragend
Positiv:: The beach is beautiful and didn’t have that strong waves so my son enjoyed swimming. The pools are nice. The foods have many varieties and it was amazing.
Negativ:: Many guests smoke everywhere even in the pools!!! I think the hotel should have the smoking areas separately. The events and parties were boring. I think they should have family friendly events and parties.
Fiesta Americana Condesa Cancun - Cancún - Gebäude
9
9.1 Hervorragend (5’932 Bewertungen)
CHF 419+
Übersicht Bewertungen
Dieses Hotel liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Aquaworld und Maya Cancun Museum. Ebenfalls nur bis zu 3 km entfernt: Playa Delfines und Ruinenstätte El Rey.
7.1 Gut
Positiv:: Schöner Pool und Bars. Komfortable Zimmer. In der Nähe vom Strand.
Negativ:: Personal wollte immer Trinkgeld. Die Zimmer sind nicht sauber. Abends gabs nichts zu tun. Zu wenig Alkohol in den Drinks. Wenig Auswahl an Speisen.
9.4 Hervorragend
Positiv:: Das Essen war super
Negativ:: Timeshare Verkäufer sind ärgerlich
10.0 Hervorragend
Positiv:: Das Essen war toll, sowie die Lage. Super Service im gesamten Hotel.
Negativ:: Die Betten waren nicht sehr bequem
4.0 Befriedigend
Positiv:: Am Strand, kostenlose Getränke
Negativ:: Das Personal war unhöflich. Die Zimmer und die Restaurants waren warm und stickig. Der Service war schlecht.
10.0 Hervorragend
Positiv:: Das Hotel war einfach super für uns! Wir haben in dem Hotel unseren Urlaub in Mexiko ausklingen lassen und wären sogar noch ein bisschen länger geblieben. Alles war einfach perfekt zum ausruhen und der Strand mega. :)
10.0 Hervorragend
Positiv:: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
9.5 Hervorragend
Positiv:: The food, drinks and customer service
Negativ:: We had to leave
10.0 Hervorragend
Positiv:: Everything was perfect! This was our first time in Cancun and at this resort and it definitely wont be the last! From the staff to the food everything was so good! It was my anniversary and they went above and beyond for us! The resort was always clean, our room was clean and freshed up everyday we were there. I can't even explain how great this resort is. And did I mention the food awesome!!! Every restaurant or grill was so good!! Just go don't listen to the negative reviews this resort is perfect!
Negativ:: Everything was perfect!
10.0 Hervorragend
Positiv:: Beautiful, comfortable, great accommodations
Negativ:: You had to reserve the steakhouse only between two and three the day before in order to eat there
9.3 Hervorragend
Positiv:: The location of the property and the excellent food and service.
Negativ:: They didn’t have any American beer on property.
9.5 Hervorragend
Positiv:: The location was GREAT, booked trip for my boyfriends 30th birthday. food was great, must make reservation for steakhouse a day ahead of time between 2-3 pm but really doesn't matter when you make the reservation. Hookah available at 30 dollar charge but resort does offer 50 dollar credit everyday to different things. had the premium garden view room on the first floor with small deck. room is great size and nice and clean. staff was very accommodating in decorating the room for his birthday but needed to be reminded.
Negativ:: BE AWARE THERE ARE KIDS EVERYWHERE. They need to have a control over this because there is a kid pool with a ship and slide but kids still entered the adult pool where there is a BAR! Which shouldn't be allowed at any resort. only negative about the resort. I was also charged more than what I booked on booking.com.
10.0 Hervorragend
Positiv:: Wir sind nach 1 Woche New York zum entspannen für 1 Woche nach Cancun in dieses wunderschöne Hotel gekommen. Eine gute Wahl! Ab der ersten Minute bis zum auschecken fehlte es uns wirklich an nichts. Wir wurden mit kühlen Getränken sehr freundlich empfangen. Unser Zimmer mit Lagunenblick war sehr schön, geräumig und bestens ausgestattet. Täglich wurde die Minibar aufgefüllt- im AL alles enthalten. Das gesamte Personal war immer überaus freundlich und sehr aufmerksam. Das Essen, was soll man sagen ... 5* sind zu wenig, um das zu beschreiben. Immer eine große schmackhafte Auswahl und tolle Kreationen. Ein großes Lob an die Köche ! Überall war es stets sehr sauber. Der Poolbereich ist toll mit eigener Bar. Kostenlose Handtücher stehen immer zur Verfügung, sowie ausreichend Liegen. Im gesamten Außen/Poolbereich gibt es mehrere Restaurants, die tagsüber zum Snack einladen. Der Strand, mit direkten Zugang, war sogar recht leer und sehr schön. Auch hier alles sauber! Für die Meeresschildkröten wurde am Strand ein Bereich geschaffen, wo ihre Eier aufbewahrt werden. Und wenn man Glück hat, so wie wir es erleben durften, ist man Zeuge wenn die kleinen geschlüpft sind
Negativ:: Es gibt nichts zu bemängeln :) Am Strand gibt es zwar genug Liegen, aber zu wenig Schattenspender. Das könnte verbessert werden :)
10.0 Hervorragend
Positiv:: It’s a very large resort next to the beach. Half way through the hotel zone. It’s a short taxi ride 7-10 dollars U.S. to many fine restaurants on the bay side with great sunsets. The resort is all inclusive and they have many different cuisines to offer. The staff is just awesome very friendly and attentive to your needs. This is our first time here and we enjoyed every minute. Very clean, rooms modern and nice, comfortable. Cleaning staff did an excellent job. Some new construction near pool area for additional pool sidebar and grills but didn’t take away from the poolside experience. Lots of activities to participate in, bar very active. Drinks seem a bit watered down stick with beer for a quicker buzz.
Negativ:: A little too much overselling of addition services like excursions and massages. I guess you have to be aggressive but I will say they were friendly and of you said no they respected it.
9.5 Hervorragend
Positiv:: The Fiesta Americana Condessa in Cancun was a fabulous resort with extraordinary staff and wonderful facilities. The restaurants had a wonderful array of different foods and friendly people. And everyone there seemed to love their job and tried to make our stay extra special.
Negativ:: When you arrive there are many "worker" standing at the top of the escalators who make it seem like they are there to help you get acquainted with the hotel layout, etcetera. They all work for a Vacation Club. They want to help you so that you will take a tour and join the club. They were not pushy but I wished they had been upfront and told us who they were before we sat down.
7.5 Gut
Positiv:: Great outlook over pool area. The multiple food options and bars around the pool was great! Clean and tidy place. Very secure.
Negativ:: Rooms were noisy
6.3 Gut
Negativ:: All inclusive is not all Inclusive- they catch u out on lots of different charges!
Secrets The Vine Cancun Adults Only - Cancún - Schlafzimmer
10
9.1 Hervorragend (4’411 Bewertungen)
CHF 523+
Übersicht Bewertungen
Dieses Hotel am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 15 Minuten entfernt von: Playa Ballenas und Aquaworld. Ebenfalls nur bis zu 3 km entfernt: Acuario Interactivo und Einkaufszentrum La Isla.
9.7 Hervorragend
Positiv:: Alles ist erstklassig.
Negativ:: Die Lage war schrecklich.
10.0 Hervorragend
Positiv:: Alles war toll!
Negativ:: Unser Waschbecken überschwappten in unserer zweiten Zimmer
10.0 Hervorragend
Positiv:: Alles hat unsere Erwartungen übertroffen! super! Eine echt traumhafte Erfahrung! 100% empfehlenswert.
8.5 Hervorragend
Positiv:: Tolles Zimmer Junior Suite Schöner Strand Großartiges Personal
Negativ:: Ich glaube, 2x, wenn Sie alleine reisen. Dieses Hotel war für Paare, Familien.
8.0 Hervorragend
Positiv:: Gutes Essen
Negativ:: Mitarbeiter Darcel sehr unfreundlich und unprofessionell
10.0 Hervorragend
Negativ:: Vacation Club Verkaufsmasche.
10.0 Hervorragend
Positiv:: Das Essen, der Strand, das Hotel, die Angestellten sind aufmerksam.
Negativ:: Die Zimmermädchen stahl $100. Wenig Steckdosen im Zimmer
10.0 Hervorragend
Positiv:: Das Hotel war wunderschön. Alles war so sauber. Sie hatten exzellenten Kundenservice. Sie erahnen Ihre Bedürfnisse, sie waren immer an Ort und Stelle. Das Personal war sehr freundlich und sehr zufrieden.
Negativ:: Nichts zu beanstanden.
10.0 Hervorragend
Positiv:: Das beste Hotel in dem ich je war. Weltklasse Service. kann es auf jeden Fall jedem empfehlen.
Negativ:: Alles war perfekt
9.7 Hervorragend
Positiv:: Modern, sauber, und der Service war super. Wir waren im Oktober da und es war nicht zu voll.
Negativ:: Check-in Prozess und das man sich erst so eine Verkaufsveranstaltung anhören muss.
10.0 Hervorragend
Positiv:: Liebe dieses Hotel. Fantastisches Personal - sehr freundlich. Kann es sehr empfehlen!
10.0 Hervorragend
Positiv:: Großartiges Essen. Tolles Personal. Der Service war Klasse.
Negativ:: Nichts!
9.3 Hervorragend
Positiv:: Restaurants are amazing and the food is yummy the fact that everything is inclusive makes the staying more relaxing there are variable entertaining shows and all are nice
Negativ:: rooms that are facing the ocean are actually facing part of it (when you tilt your head 90 degrees). you have to choose room front ocean to actually face the ocean some furniture inside the room haves some stains from long use the activity concierge doesn't give you the best price you have to brag
10.0 Hervorragend
Negativ:: food in the Mexican restaurant downstairs was a let down
10.0 Hervorragend
Positiv:: The property was immaculately gorgeous!!!
Negativ:: The food and drinks could’ve been a little more appetizing. However I did enjoy the dining experience as a whole. Although the entertainment was nice, I’d desired a little more upbeat entertainment. I’d like to be able to party a little bit without having to leave the property to do so.
10.0 Hervorragend
Positiv:: Everything was amazing. We loved the honeymoon suite.
Negativ:: We couldn’t play music poolside with our speaker.
10.0 Hervorragend
Negativ:: I wish there was more exciting music at the pool
8.8 Hervorragend
Positiv:: Service wirklich ausgezeichnet (selten besseren erlebt). Restaurants & Essen sehr gut, Strand (wird gereinigt) & Hotel sehr schön.
Negativ:: Klotüre lässt sich nicht schließen, nur anlehnen. Unangenehmer Geruch am Balkon (vmtl von einer darunterliegenden Küche) daher nicht wirklich einladend
10.0 Hervorragend
Positiv:: The stafff the hospitality. The food drinks cleanliness everything
Negativ:: Dj needs to play more variety of music. Pop, rap, r-n-b
9.0 Hervorragend
Positiv:: The hotel was beautiful and very well maintained. The staff was incrediable - always available to help and ensure you have an amazing time. The entertainment staff did a great job at keeping you busy with a variety of activities.
Negativ:: None of the food was bad, but it was just average.
9.5 Hervorragend
Positiv:: No kids and the staff
10.0 Hervorragend
Positiv:: Everything... and I mean everything !!
Negativ:: There was nothing...and I mean nothing
10.0 Hervorragend
Positiv:: The decorations are so beautiful and the unlimited drinks and the staff where absolutely sweethearts all of them . A total dreamy vacation . Thanks secrets
9.5 Hervorragend
Positiv:: The friendliness of the staff, the facilities. The spa is really nice
Negativ:: The food, very low quality, in all restaurants (some worst than others)
Live Aqua Beach Resort Cancun - Cancún - Gebäude
11
9.1 Hervorragend (2’976 Bewertungen)
CHF 563+
Übersicht Bewertungen
Dieses Hotel liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur wenige Schritte entfernt von: Museo Sensorial del Tequila und Acuario Interactivo. Ebenfalls nur bis zu 3 km entfernt: Einkaufszentrum La Isla und Aquaworld.
10.0 Hervorragend
Positiv:: Super Hotel, leckeres Essen, ausgezeichnete Lage. Sehr empfehlenswert!
Negativ:: Das Personal ist aufdringlich auf andere Produkte verkaufen
6.0 Gut
Positiv:: Das Essen war nicht gut, könnten einige Aktualisierungen vornehmen
8.8 Hervorragend
Positiv:: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Negativ:: Only 1 breakfast restaurant choice
10.0 Hervorragend
Positiv:: it was amazing. i'm traveling all over the world . this is the best value for money I ever had. amazing staff !!! food was great . rooms are great
8.3 Hervorragend
Positiv:: The room was nice with a great view, clean and new. Good cleaning service, nice and helpful staff
Negativ:: The food is so so, big queues on the breakfast. Plastic glasses for drinks are looking bad and old, not always look clean. The bed was old and too soft for me, not good for the back
10.0 Hervorragend
Positiv:: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Negativ:: that I couldn't stay longer
10.0 Hervorragend
Positiv:: Super well located, clean and the food was great!
Negativ:: The sushi station was delish, but it could be faster in the service.
10.0 Hervorragend
Positiv:: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Negativ:: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
6.3 Gut
Positiv:: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Negativ:: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10.0 Hervorragend
Positiv:: Beautiful hotel and grounds. Great food and employees.
Negativ:: No complaint at all.
8.5 Hervorragend
Positiv:: I LOVE THE FACT THE HOTEL WAS RECENTLY BUILT AND IS VERY POSH. LOVE THE DECOR THROUGHOUT THE HOTEL. THERE ARE 3 MALLS RIGHT ACROSS THE STREET WHICH MADE IT CONVENIENT TO GET SLIP AWAY FOR SITESEEEING.
Negativ:: ALL STAFF WAS KIND, HELPFULL AND PLEASANT except FOR "JOSE" LOCATED NEAR THE SEAFOOD DINER. HE WAS RUDE AND UNATTENTIVE MOST OF MY TIME THERE.
8.8 Hervorragend
Positiv:: Lage, Ausblick, sehr gepflegter Strand, Zimmer, hilfsbereites Personal, Technik auf dem neuesten Stand (stabiles Wifi, viele Steckdosen, Lampen, hervorragende Klimaanlage die einen nicht anzieht, automatische Vorhänge), tolle Cocktails, Essen im Restaurant MB. Auch der Ausflug, den wir über einen Agenten im Hotel gebucht hatten, war toll. Niemand wollte uns etwas verkaufen oder ähnl.
Negativ:: Abendessen nicht auf dem Niveau des Rests. Ausser MB alle Themen-Restaurants im Bereich von Freizeitpark-Essen. Schlechteste Weinkarte ever und sauberes Geschirr war in allen Restaurants eher glückssache. Personal nicht durchgehend gut geschult (mehrere Personen waren nicht über das ganze Angebot informiert. So wurde uns z.B. von 4 verschiedenen Kellnern erklärt, es sei kein Cola zero im Haus, obwohl es welches gab.). Chef-Kellner Cesar reagierte immer umgehend professionell, aber ohne seine Hilfe würden wir heute noch glauben, dass es kein Cola zero gibt. Zögern Sie also nicht, nach Vorgesetzten zu fragen. Damit sind wir gut gefahren. Es ist aber traurig, dass es überhaupt notwenig ist. Auch das Zimmer war nicht jeden Tag gleich sauber geputzt. Generell tut sich das Hotel schwer damit, seine Versprechen, nicht nur rechtlich gesehen, sondern auch „gefühlt“ zu halten. Beispiel: Wir fragten nach einer Partnermassage. „Selbstverständlich gibt es die.“ Ich fand sie zu teuer und wollte nicht. Der Preis beinhalte den ganzen Tag die kostenlose Nutzung des SPAs mit Whirpool, Sauna, etc., wurde uns gesagt. So willigten wir ein. Es war zwar wahr, aber die Bereiche sind geschlechtergetrennt. Ich bin überzeugt, dass die Frau, die uns „beraten“ hatte, sich bewusst war, dass wir die Massage zu diesem Preis nur buchten, weil wir uns auch auf den gemeinsamen Whirpool freuten. Das ist nicht das einzige Erlebnis dieser Art. Ach ja, sparen Sie sich Zimmer mit Terrasse. Auch dort ist Rauchverbot und es gibt keinen Sonnenschutz.
5.5 Befriedigend
Positiv:: The rooms are nice, modern, clean and beautiful. The rest of the hotel and the service do not match.
Negativ:: We had high expectations for this resort: many review sites rate describe it as one of the most luxurious and modern hotels in Cancun Riviera. It did not meet our expectations at all. The check-in process was long. We arrived at 2.30pm (official check in at 3pm) and were asked to wait around the property. When we returned at almost 4pm, it still took some time to give us the key. Then we got stuck in an elevator. There were no towels at the pool. The barmen at the bar were quite rude. The bar looked dirty and unpleasant. Drinks are cheap. Overall service was very poor (except for the doormen and valet - these guys were excellent). We ended up leaving the property within 1.5 hours, in frustration. It almost ruined our vacation. We are used to the quality of the Ritz, Hyatt and Four Seasons; this hotel may be good for another clientele but we do not recommend it.
10.0 Hervorragend
Positiv:: The staff, The modern room, The service, Quality of food and great smoothies! Private beach, infinity pool etc..
Negativ:: The paid restaurant, paid Cabanas These should be visible to guests while booking a room online as you are booking an all-inclusive hotel. However other hotels do this as well even worse.
JW Marriott Cancun Resort & Spa - Cancún - Gebäude
12
9.1 Hervorragend (1’964 Bewertungen)
CHF 289+
Übersicht Bewertungen
Besuchen Sie das JW Marriott Cancun Resort & Spa, um die eleganten Zimmer und Suiten, die gehobenen Restaurants, die zahlreichen Swimmingpools, das Full Service-Spa, die acht Empfangsbereiche und die günstige Lage am Strand zu genießen.
10.0 Hervorragend
Positiv:: Alles war großartig. Super Personal. Super Essen. Super Service
Negativ:: Pool und Strand Eingang riecht wie wet Teppich.
2.8 Mäßig
Negativ:: Ich wurde diskriminiert
10.0 Hervorragend
Positiv:: Der Service war wirklich gut
8.0 Hervorragend
Positiv:: Alles in allem Ambiente, freundliches Personal, tolle Lage.
Negativ:: Keiner
6.8 Gut
Positiv:: Die Aussicht und die Größe des Zimmers war sehr schön.
Negativ:: Der Service. Einige Richtlinien und Regeln wurden mir nicht mitgeteilt, so dass es einige Probleme gab. Hat nicht die gleiche Warmherzigkeit und Servicequalität versprüht wie andere Hotels in der Gegend. Insgesamt enttäuscht.
10.0 Hervorragend
Positiv:: Everything
Negativ:: Nothing
2.5 Mäßig
Negativ:: This was the worst hotel stay Ive ever had! I didn't get new dental kit for the first two days of my stay, they told me later (after I came back to New York) that new ones will only be provided upon request. So I used the same toothbrush. But when I was about to brush my teeth the last night, the toothbrush was very odorous and smelly and had obvious yellow stains on it. It was apparently used to clean the toilet! I complained to the supervisor on duty who kept saying that there's no reason the housekeeper would do this and didn't offer any apologies to me at all. He promised to give me an explanation the next morning. I waited until 11 am and still didn't get any answer. Later the housekeeping director and another supervisor came to talk to me and promised to write me as soon as possible since I was checking out that day at 12 pm. When I got back to New York, I received an email the next day saying that everything the housekeeper did was up to the Marriott standard, without any explanation about how the investigation was conducted (I took a photo of the toothbrush and left the stained toothbrush for them to investigate) and how my toothbrush was odorous and stained. I replied to the email and have got no response for over two weeks. I continued to pursue the case and finally got an email saying they have investigated the incident and were completely sure the toothbrush was not used to clean the toilet without providing a convincing explanation. I demanded to know the investigation procedure and they said the information is confidential. I made it clear to them I was not seeking monetary compensation in case they might think I'm making this up. But Im not happy with the this result. My trip was completely ruined by the tainted toothbrush, and I left Cancun feeling very upset. This is not how a five-star treats its guests and handles incidents like this. Marriott was implicated in similar scandals.
10.0 Hervorragend
Positiv:: Everything
10.0 Hervorragend
Positiv:: I don’t know where to begin. This hotel went above and beyond to meet All my needs. I went to relax and was able to do just that. Especially with my view and great room. Get the club 91 package it’s amazing and worth every penny. If you’re looking to party this is not the hotel for you as there isn’t much entertainment. If you’re going for pure bliss you won’t be disappointed
Negativ:: Loved everything, I didn’t want to leave
10.0 Hervorragend
Positiv:: the staff are the best; we welcoming
Negativ:: no
10.0 Hervorragend
Positiv:: Äußerst freundliches Personal. Sehr sauber und gepflegt.
Negativ:: Outstanding wäre es wenn die Algen welche täglich angeschwemmt werden vom Strand vor dem Hotel entfernt würden .
8.8 Hervorragend
Positiv:: Beautiful and huge pool area! Great location with nice view. Nice breakfast buffet. Good WiFi
Negativ:: Some elevators didn’t work ATM did not work Sometimes suboptimal smell from humidity in the rooms Breakfast room was small so that there were long wait times when outside area was closed
10.0 Hervorragend
Positiv:: Our first time in this hotel and we really loved everything. Location was perfect and service was awesome. Food in general was good with lots of options.
Negativ:: The fact that because of the seaweed on the beach we couldn't get in the water at all, although we understand it wasn't the hotel's fault.
10.0 Hervorragend
Positiv:: The food, the pool area, the cleanness, the staff and the property is beautiful
Negativ:: Nothing
10.0 Hervorragend
Positiv:: Pool, beach, room, staff; all great
Negativ:: There are really only hotel and high end places to eat nearby, so basically forced to have higher cost options on food all the time.
10.0 Hervorragend
Positiv:: Everything
Negativ:: Elevators were hard to find
10.0 Hervorragend
Positiv:: Great location, clean, had everything needed. No need to venture out.
Negativ:: Ocean front and beach access
Beach Palace - Cancún - Schlafzimmer
13
9.1 Hervorragend (1’934 Bewertungen)
CHF 477+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Archäologische Stätte Yamil Lu'um und Acuario Interactivo. Ebenfalls nur bis zu 3 km entfernt: Einkaufszentrum La Isla und Forum Beach.
8.0 Hervorragend
Positiv:: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Negativ:: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6.2 Gut
Positiv:: Beach location
Negativ:: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
7.5 Gut
Positiv:: Overall, a good place to stay. Plenty of tourists with families. A little old facility but well maintained.
8.8 Hervorragend
Positiv:: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Negativ:: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
10.0 Hervorragend
Positiv:: Everything, will go to the same hotel when I go back.
Negativ:: Nothing liked everything
2.0 Mäßig
Positiv:: Beach.
Negativ:: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10.0 Hervorragend
Positiv:: Palace Resorts are always an enjoyable experience
Negativ:: No
The Ritz-Carlton Cancun - Cancún - Gebäude
14
9.1 Hervorragend (1’819 Bewertungen)
CHF 466+
Übersicht Bewertungen
Erholen Sie sich in einem der führenden Luxushotels in Mexiko, dem The Ritz-Carlton, Cancun. Unser Hotel in Cancún zeichnet sich durch seine Zimmer mit spektakulärem Blick aufs Meer und erstklassige Speisemöglichkeiten aus.
10.0 Hervorragend
Positiv:: Super Service, das ist unvergleichlich. Eine sehr warme und einladende Atmosphäre
7.1 Gut
Positiv:: sauber ruhig Lage
Negativ:: Spa ist nicht dem 5 * Standard entsprechend begrenzte Speisemöglichkeiten am Abend
10.0 Hervorragend
Positiv:: Das Personal an der Rezeption
10.0 Hervorragend
Positiv:: We Love this property and everyone is super nice! The breakfast buffet and beach food service is wonderful! We typically spend all day at the beach...its absolutely Beautiful!!
Negativ:: The only thing I didn't like was the crazy amount of seaweed...but I know the Ritz has no control over that! :) But they usually do a great job of keeping the beaches clean....there was just so much this trip.
10.0 Hervorragend
Positiv:: loved everything. lovely experience
10.0 Hervorragend
Positiv:: Excellent service. Everyone one was friendly and attentive.
Negativ:: There were a lot of seaweed on the shore. Aside from that everything was perfect.
10.0 Hervorragend
Positiv:: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Negativ:: Nothing. It was absolutely perfect.
9.3 Hervorragend
Positiv:: Cleanliness anf staff friendliness
Negativ:: The expensive cost of mesls
6.8 Gut
Positiv:: Bei diesem Preis sollte das Morgenessen inkl. sein, dieses ist absolut wunderbar. Auch der Pool ist perfekt. Tücher werden täglich 2x gewechselt, perfekt vorallem nach dem Strand.
Negativ:: Leider hatte das Meer in dieser Jahreszeit sehr viel Seegras welches angespühlt wurde. Dieses wurde zwar täglich mit dem Traktor unter den schönen Sand gemischt, leider brachte dieses nach ein paar Tagen auch nichts mehr. Statt mit einem Rechen zu sammeln. Preise auch Jet-Ski für die Verhältnisse überteuert. Ist jedoch überall gleich.
10.0 Hervorragend
Positiv:: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Negativ:: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9.3 Hervorragend
Positiv:: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
6.8 Gut
Negativ:: Staff & service was very friendly. Although, the hotel feels dated - for the amount of money I spent, I feel some amenities (even 1 complimentary alcoholic beverage a day) should be included. Also many other hotels I’ve stayed at are far more modern and simply have a far more luxurious feel for the money. Again, staff is great, but I probably would not choose ritz over other hotels.
9.5 Hervorragend
Positiv:: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
9.5 Hervorragend
Positiv:: Food was amazing. Staff attentive, all round great stay as usual
10.0 Hervorragend
Positiv:: The hotel, staff, top service around premices.
Negativ:: The beach. Always waves and wind a part of sea wead... if you go for the beach you can forget it...
Royal Service at Paradisus Cancun - Cancún - Gebäude
15
9.1 Hervorragend (1’053 Bewertungen)
CHF 430+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur wenige Schritte entfernt von: Playa Ballenas und Aquaworld. Ebenfalls nur bis zu 3 km entfernt: Playa Delfines und Maya Cancun Museum.
10.0 Hervorragend
Positiv:: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
10.0 Hervorragend
Positiv:: The royal service is amazing. Was perfect
8.8 Hervorragend
Positiv:: The staff was great!
Negativ:: That our room didn’t have a jacuzzi tub
Moon Palace Cancun - Cancún - Schlafzimmer
16
9.0 Hervorragend (6’789 Bewertungen)
CHF 504+
Übersicht Bewertungen
Diese Unterkunft am Strand liegt in der Nähe eines Golfplatzes und ist dank der hervorragenden Lage (Cancún) nur 4,5 km von Xoximilco entfernt. Im Umkreis von 15 km befinden sich zudem: Cancún Country Club und Wasserpark Wet n' Wild Cancún. Ebenfalls in einem Umkreis von 20 km: Playa Delfines und Bahía Petempich (Bucht).
9.5 Hervorragend
Positiv:: Everything
Negativ:: The slides at the grand were not working
3.0 Mäßig
Positiv:: entertaining
2.5 Mäßig
Positiv:: Nothing! Very bad service from Booking.com and from Moon Palace. If you are paying for a 5 star hotel I expect 5 star service from the moment of check-in! Would have given a 0 but booking only allows a 2.5 as lowest.
Negativ:: Do not reserve here! Booking's algorithm for rating is also off. I wanted to give a 0 but the lowest that is given is 2.5 even when choosing all bad. I did not like anything. We arrived to the hotel with the our Booking.com reservation for 2 adults and 1 child. Clearly stated in the reservation. Upon arrival they said they only had reservation for 2 adults and that we had to pay more. We told that this is an issue to resolve with Booking not with us. Next Fernanda of the Front Desk said there was no payment in their system and that they could not give us bracelet because we did not pay and first had to sort this out. We had a payment receipt both from Booking and PayPal. We sent these to her and manager Lucia or Laura by email on the spot and even this was not enough. None of employees at the Front Desk are in the right position. They don't know how to provide a great service as can be expected from this type of hotel. All the time they were whispering between themselves and a no moment was any respect shown. What was supposed to be a special weekend started off very badly. Not at all the experience I was expecting from a 5 star/diamond hotel. After more insisting and more insisting and obviously getting angry and disappointed, we finally we got the bracelets and went to the pool. After about 4 hours I got 2 messages on my phone that our room was ready. We thought, great service to get a message and went back to the reception. There was a lady at the reception (another one) that almost activated our bracelet to access the room and then suddenly another colleague and the Front Office Manager showed up stating that we can not access the room at all because we did not pay. More than 4 hours later, they still had not resolved the issue with Booking.com. We had sent all information already of payment and even so 4 hours later we were once more treated with no respect and had to go through the whole storey again.
5.0 Befriedigend
Positiv:: Rooms were spacious and clean
Negativ:: We stayed here for a small (less than 40 people) family wedding. While I would recommend this resort for a general visit (hotel was nice and clean), I would NOT recommend it for a small wedding. The wedding planner didn’t attend the reception for more than a very short time and there was no direction for the reception activities. The toast was an afterthought after people asked when it was going to be (ended up with / after cake). There was confusion on what was to occur when and no announcements for activities (we weren’t aware the cake was being cut!) The wedding planner was paid and the couple should not have to run the reception. It seems they were told there were other, larger weddings on site - but each wedding should be given meticulous attention and direction! To top it off, the meal was inconsistently cooked - some had medium rare steaks (as ordered) but many had over cooked, dry steaks! It was not of a caliber that I would expect at an expensive resort.
10.0 Hervorragend
Positiv:: Clean and open room. Spacious patio. Helpful staff and great meal options. Miniature golf course was fun.
5.8 Befriedigend
Positiv:: Room was spacious and bed was comfy. The spa was very well equipped.
Negativ:: room Service was horrible. food takes over 1 hour to be delivered and it was stone cold multiple times. Staff was clueless on the processes; everything was a hassle... To get a day pass, to change appointments or to use resort credits. If you make any bookings calling the extension from the room, no one can help you in the lobby. All systems were disconnected and different people will tell you different things. Drinks were ridiculously watered down.. I mean come on! There was literally no alcohol in any of the cocktails. Also, the food was strictly OK and service in the restaurants was spotty. Oh and the pushy sales people in the lobby-- That was the biggest turn off. Right after you arrive all exhausted and just want to get to your room, these so called guest services folks get you under the pretext of going over the resort and amenities. Then they try to force you to attend a timeshare presentation. They visibly get upset and keep pushing if you decline. When I travel thousands on miles for my vacation, this is the last thing I want to deal with. I have paid enough money and just want to relax. The timeshare sale thing was disgusting! I will never go here again ever.
8.0 Hervorragend
Positiv:: Location and staff are great. Resort is awesome.
Negativ:: Food wasn't that great. I'm a picky eater but there wasn't a real big selection from day to day.
7.5 Gut
Positiv:: Zimmerausstattung, Blick auf das Meer einmalig; Essensauswahl sehr gut
Negativ:: Service für Bezahlungen ließ zu wünschen übrig; zweimal schimmeligen Käse auf dem Frühstücksbüffet; offene Zimmertür nachdem wir mehrere std. weg waren; Lautstärkepegel zum Essen war sehr hoch
7.0 Gut
Positiv:: 1. Facility is great. The room is very big and super clean. 2. The environment is quite beautiful. 3. Breakfast is very nice with good food quality
Negativ:: 1. value of money 2. response to questions. I sent email after booked the hotel, but no response at all. For such a high-standard hotel, this is not acceptable. This not only happened to me, my family experienced the same who stayed there as well. 3. Check-in is very slow, we waited at least 30 minutes... 4. We need to change the room from Sunrise to Nizuc. The thing itself is not a big deal, no matter get changed or not, but the fact that the customers need to go from one place to another to get that done doesn't give a good customer experience.
10.0 Hervorragend
Negativ:: Been several times. Always nice.
9.5 Hervorragend
Positiv:: I liked the facilities the pool and the spa is amazing. Also the dolphins royal swim tour was amazing. The value for money is excellent since that we enjoyed a lot of activities and we got to eat and drink for free durin our stay. Restaurant are very fancy and the room are luxurious.
Negativ:: Sea weeds and the fact that a lot of very nice activities were not included in our resorts credits
10.0 Hervorragend
Positiv:: Friendly staff, very clean, great food, nice entertaining shows.... Best vacation ever!

Die besten Hotels in Cancún in der Nähe von: Centro de Convenciones de Cancún

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Hyatt Ziva Cancun - Cancún - Schlafzimmer
1
9.2 Hervorragend (6’043 Bewertungen)
CHF 585+
Übersicht Bewertungen
Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) nur wenige Schritte entfernt von: Playa Gaviota Azul und Delphinus Dreams. Ebenfalls nur 5 Minuten entfernt: Forum Beach und Playa Caracol.
10.0 Hervorragend
Positiv:: Das Personal, Anlage, Service, und die Landschaft sind super
10.0 Hervorragend
Positiv:: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Negativ:: Absolutely nothing, would go back again, in a heartbeat!!!
9.3 Hervorragend
Positiv:: Clean and modern with great facilities. Nice pool area, attentive staff. Plenty of restaurant choices. Perfect for a short vacation! All inclusive option is good. Beach area is nice. Short walk to downtown Cancun.
Negativ:: Dolphin pool is uncomfortably akin to a zoo. Extra activities eg snorkelling, jet ski etc are expensive.
8.3 Hervorragend
Positiv:: Hospitality of staff.
Negativ:: Overbooking happened and it took much time to complete check-in. Operation at the restaurants was not sophisticated.
10.0 Hervorragend
Positiv:: What didn’t we like. Literally everything is perfect.
10.0 Hervorragend
Positiv:: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
10.0 Hervorragend
Positiv:: The location, views, service, cleanliness and the pools
Negativ:: Very less Vegetarian options for breakfast, lunch and dinner
9.5 Hervorragend
Positiv:: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Negativ:: The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
10.0 Hervorragend
Positiv:: Everything was great the food , staff, room etc...Great choice .
Negativ:: Nothing
9.3 Hervorragend
Positiv:: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Negativ:: The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
9.5 Hervorragend
Positiv:: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Negativ:: They dont have a late checkout courtesy to honeymoon couple, thats sad :( Well the room have a lot of noise, we taken a room in the 8 floor, in “The Club Lounge” and all the nights and mornings we heared a lot of noise, like a party in the other rooms
10.0 Hervorragend
Positiv:: Location,views,accessible, personal treat you like a king
Negativ:: -
9.5 Hervorragend
Positiv:: Lage des Hotels ist fantastisch, das Personal ist sehr freundlich, großes und vielfältiges Angebot an Essen
Grand Fiesta Americana Coral Beach Cancun - Cancún - Gebäude
2
9.2 Hervorragend (3’435 Bewertungen)
CHF 337+
Übersicht Bewertungen
Grand Fiesta Americana Coral Beach Cancun in Cancún (Zona Hotelera) ist nur wenige Schritte entfernt von: Forum Beach und Playa Caracol. Zum Angebot gehören ein Businesscenter, ein Express-Check-in und ein Express-Check-out. Der Transferservice vom Hotel zum Flughafen (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parkservice (kostenlos).
10.0 Hervorragend
Positiv:: Alles war ausgezeichnet!! Ich nahm meinen Mann zu seinem 40. Geburtstag mit. Der Service war insgesamt perfekt. Die Leute sind sehr freundlich und zuvorkommend. Das Meer war wunderschön ... entspannend, Perfektion rundherum!!
Negativ:: Nichts!
8.0 Hervorragend
Negativ:: Kein Shuttle Service
10.0 Hervorragend
Positiv:: Der Service ist perfekt
8.0 Hervorragend
Positiv:: schöne Pools und Zugang zum Strand
Negativ:: alles war extra, nichts inclusive, Beschränkungen beim Essen/Trinken von außerhalb
10.0 Hervorragend
Positiv:: Liebte die Lage. Das Personal war wunderbar, besonders die Bar. Das Frühstücksbuffet war ausgezeichnet.
6.0 Gut
Positiv:: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Negativ:: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
6.8 Gut
Negativ:: The hotel seemed a little bit lacking liveliness but maybe thats because the time we went was not too busy.
9.5 Hervorragend
Positiv:: The staff, location
Negativ:: Expensive restaurants, annoying membership seminars
9.5 Hervorragend
Positiv:: The club
10.0 Hervorragend
Positiv:: Great service
Negativ:: My suite was far from the elevator
10.0 Hervorragend
Positiv:: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Negativ:: It is hard to find something that we didn’t like but if there is something, it would be that the breakfast wasn’t included in the price witch is included in similar hotels.
9.3 Hervorragend
Positiv:: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Negativ:: We didn't like be solicited by one of the staff members immediately after checking in. We were pressured to give some of our time to hear a presentation on joining their member club which was only supposed to last 45 minutes and would be done during breakfast. It ended up being 1 1/2 hours and the presentation was done after breakfast. We also found out that the members program was also a scam when we researched after leaving the presentation. Thank goodness we knew not to jump into signing up for something with out research plus we were not there to waste time on joining some type of time share. So unfortunately that put a bad feeling on the hotel with us.
10.0 Hervorragend
Positiv:: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Negativ:: Nothing
9.5 Hervorragend
Positiv:: It was very clean .
8.8 Hervorragend
Positiv:: Yes loved it.
Negativ:: Didn’t like the fact they didn’t tell us we could kayak for free. And didn’t like the fact you have to pay for a third person even tho it was a double standard room. Only 3 ppl is allowed max to that type of room.
1.0 Schlecht
Positiv:: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Negativ:: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
9.3 Hervorragend
Positiv:: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Negativ:: The only thing that was a bit pricey was the breakfast buffet (not worth it if you’re stuffed after 3 pancakes) but the choice and variety of food was amazing
Aloft Cancun - Cancún - Gebäude
3
8.6 Hervorragend (2’886 Bewertungen)
CHF 116+
Übersicht Bewertungen
Das Hotel verfügt über einen Pool auf dem Dach mit Blick auf die Stadt, das Meer und die Lagune und bietet zudem stilvolle Annehmlichkeiten sowie geräumige Zimmer und Suiten. Das Hotel verfügt über ein Restaurant, ist nur einen kurzen Spaziergang vom Mandala Beach Club entfernt und mit dem Tagungszentrum verbunden.
10.0 Hervorragend
Positiv:: Ausgezeichnetes Personal Aufmerksamkeit
Negativ:: Es gibt keine Handtücher für den Strand.
10.0 Hervorragend
Positiv:: Gut gelegen in der touristischen Gegen von Cancun. Nur wenige Minuten entfernt vom Strand. Ausgezeichnete Aufmerksamkeit und zuvorkommendes Personal. Alle waren aufmerksam und freundlich. Zahlreiche Zimmer mit guter Ausstattung, dazu zählen ein Fitnessraum und eine Sauna. Das Frühstücksbuffet war super und sie bieten einen kostenlosen Parkservice. Würde jederzeit wieder hierher kommen.
10.0 Hervorragend
Positiv:: Gut gelegen in der touristischen Gegend von Cancun. Nur wenige Minuten entfernt vom Strand. Ausgezeichnetes, aufmerksames und zuvorkommendes Personal. Alle waren aufmerksam und freundlich. Zahlreiche Zimmer mit guter Ausstattung, dazu zählen ein Fitnessraum und eine Sauna. Das Frühstücksbuffet war super und sie bieten einen kostenlosen Parkservice. Würde jederzeit wieder hierher kommen.
9.7 Hervorragend
Negativ:: Das warme Wasser war in und out
4.0 Befriedigend
Positiv:: Lage
Negativ:: Wo soll ich anfangen?
10.0 Hervorragend
Positiv:: Super Service! Sie waren so nett und respektvoll.
9.5 Hervorragend
Positiv:: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Negativ:: Breakfast.
8.0 Hervorragend
Positiv:: Location
Negativ:: Nothing
10.0 Hervorragend
Positiv:: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
9.3 Hervorragend
Positiv:: The bed! The AC! The stuff is really great and the location. Breakfast is very rich too
Negativ:: Need to have a bag in the garbage .also more light in the room
8.3 Hervorragend
Positiv:: Good location and value for money. Breakfast was very good. Very convenient stay for the Congress center of Cancun. Clean and comfortable. Polite stuff
Negativ:: Towels were not changed regularly as they should, since they are always wet because of the atmosphere moisture. Bathroom vent not strong enough (at lest in our room)
10.0 Hervorragend
Positiv:: The location was amazing, great staff, excellent service!
Negativ:: Nothing!
8.3 Hervorragend
Positiv:: This hotel was the perfect place to spend the night after touring the Yucatan before our flight home. The vibe is fun and youthful, without trying too hard, and it was still completely quiet and peaceful at night. The 'partial view' was still stunning and offered a full window over the sea, and beds were comfortable and clean. The facilities were top-notch- the rooftop pool was huge and never busy, with plenty of loungers and day beds available and spare pool towels, and the pool table and free computers in the lobby were handy. The location was ideal, because it's just across the street from a cute public beach, and it was totally seaweed-free as it faces north.
Negativ:: Our shower didn't drain well at all, and we had some disappointing cocktails at the downstairs bar- none of the staff seemed to know how to make them or have sufficient ingredients.
9.3 Hervorragend
Positiv:: The staff was great as usual
Negativ:: Room 509 looked run down. There was black marks on the walls Not sure if they are scuff marks or what. Other than that the room was fine. Was surprised to see this.
10.0 Hervorragend
Positiv:: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
7.0 Gut
Positiv:: Very close to ICC convention center
Negativ:: Swimming pool is too small
9.0 Hervorragend
Positiv:: Staff was very friendly felt safe even in mexico
Negativ:: Outdated
8.0 Hervorragend
Positiv:: Good value for the money
Krystal Cancun - Cancún - Schlafzimmer
4
7.8 Gut (6’124 Bewertungen)
CHF 167+
Übersicht Bewertungen
Krystal Cancun in Cancún (Zona Hotelera) ist nur eine 5-minütige Fahrt von Acuario Interactivo und Einkaufszentrum La Isla entfernt. Zum Angebot gehören ein Businesscenter, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
8.0 Hervorragend
Negativ:: Die Handtücher nicht ausgetauscht werden manchmal
10.0 Hervorragend
Positiv:: Lage, Lage, Lage! Liebte das Ufer, den Ausblick, den Service. Hugo, unser Barkeeper war freundlich und machte die leckersten Mojitos überhaupt ! Ich würde Krystal Familie und Freunden empfehlen. Daumen hoch! ! !!
10.0 Hervorragend
Negativ:: Lärm von den Clubs
4.0 Befriedigend
Positiv:: Der Strand war wunderschön. Der Reinigungsservice war fleissig und freundlich.
Negativ:: Wir mussten unser Zimmer wechseln, aufgrund von einem Wifi Problem. Bekamen keine Hilfe. Dusche war kaputt. sehr dünne Wände.
2.0 Mäßig
Positiv:: Nichts ein echtes Loch
Negativ:: Alles. Dieses Loch so schnell wie möglich würde explodieren
8.8 Hervorragend
Positiv:: I love our room with the ocean view! Perfect location, near the party area, the hotel is good and the staff are nice!
Negativ:: Pillows were smelly
10.0 Hervorragend
Positiv:: The property was beautiful had a nice beach front view staff was very polite
8.8 Hervorragend
Positiv:: The view is amazing
Negativ:: Staff could have communicated a little more but overall a great stay
3.8 Mäßig
Positiv:: Good beach location. Rich variety of fruits on the breakfast.
Negativ:: the cleanliness of the room is below average, the water in the shower did not drain and poured even with a very low water pressure. Hotel pictures do not matching the reality
6.3 Gut
Positiv:: Location and comfort. Access to the beach. The concierge is really nice and helpful and also Luani at the front desk was amazing and really helpful
Negativ:: Elevators dont function properly and are very slow. Cocroaches in our room on the 8th floor. Reception desk guys were very rude and unwilling to help until Luani came along and resolved our problem
8.0 Hervorragend
Positiv:: The location. The breakfast buffet was amazing. The outside area including the beach is always clean. The staff was great.
Negativ:: We had no water in the bathroom for a few hours during two days. The room is not well isolated and we could hear the people next door easily.
5.0 Befriedigend
Positiv:: Location
Negativ:: Jacuzzi closes at 8, pool closes at 10, gym opens at 8! Staff is rude and discourteous. The manager didn’t address the problems when raised. The bathroom shower barely sprinkled. Bathroom toilet paper was rough as sandpaper. Elevators malfunctioned all the time. Room key would stop working very now and then - happened three times during the stay.
4.3 Befriedigend
Positiv:: The day we visited to check in to the hotel the bellboys were great and amazing at their jobs
Negativ:: The front end staff was rude at the reception. We checked in to the room to realize they have bedbugs, as soon as I layed on bed i started itching. we had to complain about the cleanliness as well and got out of the hotel with in minutes. we then checked into jw marriot resort and spa
8.0 Hervorragend
Positiv:: The best thing about this hotel it's the pool
Negativ:: 1.Was put on a double bed room when I had booked a king size. Was not told about it at check in. They walked us to the room and we seen it was not what we booked. I informed them about it and was told there was no king size available to come tomorrow and check on availability. Was moved the next day but air conditioning had a problem. Was told they would fix it while we went to the beach. Came back late and realized they fixed the noise but air conditioning was still not blowing cold air. We stayed there cause we was tired and didn't feel like switching so late. It got too hot.Woke up cause of it. They send someone to fix the air again the next day...still didnt work. Finally, on our last night got switched to a perfect working room. Wish they would've done that since day one!
10.0 Hervorragend
Positiv:: Mantienen el cuarto limpio cada día y el hotel en general tienen. Buen servicio
9.3 Hervorragend
Positiv:: Die Unterkunft ist sehr schön und sticht durch die Super Lage hervor. Direkt am Strand und wenn man straßenseitig das Hotel verlässt ist einiges los. Liegen am Strabd waren kostenlos und das Meer war ebenfalls Top. Bei dem großen Frühstücks Buffet ist für jeden was dabei
7.0 Gut
Positiv:: Everything it's excellent thanks
Negativ:: They used to have free coffee