Hotels in Hotel Zone - Cancún

Positiv:: Architektur

Positiv:: Ausgezeichnete Konstruktion und Raumgestaltung. Luxury-Zimmer mit allen Details haben 100% Qualität. Personal-/Zimmerservice - fühlt sich wie ein VIP an, ohne dass Sie einen TIPP erhalten möchten. Sie möchten einfach nur einen hervorragenden Service für Ihren und das ist es. Daher hat das Hotelmanagement einen perfekten Job mit Schulungen für Mitarbeiter gemacht.

Positiv:: Das Personal war immer freundlich und sehr aufmerksam. Wunderschönes Resort.

Positiv:: Alles ist perfekt!!

Positiv:: Das Zimmer war sauber. Das Personal war freundlich und hilfreich.

Positiv:: alles war perfekt, das Hotel nichts ausgelassen. Jedes Detail wurde beachtet. Was für ein toller Aufenthalt!

Positiv:: Das Personal war unglaublich, sehr einladend und überraschte uns mit süßen Sachen, die zum Feiern eines Geburtstags ins Zimmer geschickt wurden. Sehr beeindruckt von der Sauberkeit und Ausstattung dieses Hotels.

Positiv:: Wunderschön am Pool mit Blick auf den Strand Komfortables Zimmer mit super Blick auf den Pool und Strand Freundliches Personal!

Positiv:: Super Service! Strand sehr sauber! Super gutes Essen! Die Zimmer waren toll! Wir liebten den Bereich "nur für Erwachsene"! Alles in allem ein perfekter Urlaub!!

Positiv:: Wir hatten gut gegessen und der Service war ausgezeichnet

Positiv:: Das Beste am Strip

Positiv:: Die Massagen im Spa waren unglaublich!!

Positiv:: Schönes Essen und Sachen.

Positiv:: 레스토랑 어디든 다 맛있고 친절했습니다 수영장이 넓어 이용에 불편이 없었고 만들어주는 칵테일, 마가리따 모두 만족스러웠습니다. 룸서비스 한번 시켰는데 플랫팅 맘에 들었고 따뜻하게 먹을 수 있어 뷔페에서 먹는것보다 더욱 만족스러웠습니다.

Positiv:: Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!

Positiv:: It was relaxing, i enjoyed the ocean and the staff was very good

Positiv:: Excellent In All Respects

Positiv:: I came few days ago, but I still have no words to express all my admire for this hotel. It is worth every dollar and even more. Professional Stuff, excellent food(they have Buffet, but every from 7 restaurants are a la Carte). Hotel has own large beach, on the best location in Cancun. I have been many times in Cancun, in many nice hotels. This is the best one in Cancun, I am so sure. You need only to aviod so called "Guest Services Desk". It is Timesharing company. You will lose precious time for one scrap bag - 5 USD worth.All drinks are premium quality and they have very good choice for every taste. All Rooms have magnificient ocean view.The centre of nightlife is only 1 km from the Hotel. Go to website of this hotel.Everything is true.

Positiv:: Good food friendly staff 24/7 room service nice steak large selection of alcohol pool nice

Positiv:: Loved the spa area but services could have been better, food/rooms/staff were outstanding

Positiv:: $self.pros

Positiv:: Der gesamte Hotelservice war ziemlich gut! Gutes Essen! Schöne Restaurants! Schöne Getränke! Perfekter Strand! Sicherheit! Gute Lage! Perfektes All-inclusive-Angebot, mit vielen anderen guten Restaurants außerhalb des Hotels! Gute Zimmer! Gute Aufmerksamkeit für die Kunden!

Positiv:: In Cancun gibt es eine Auswahl von 3 Restaurants, die zum Abendessen gebucht werden können. Sie sind in Ordnung, einer davon sehr gut.

Positiv:: Pools Beach Service das Personal am Strand Cabanas war super höflich und das Essen war sehr gut

Positiv:: Schöner Pool und Bars. Komfortable Zimmer. In der Nähe vom Strand.

Positiv:: Das Essen war super

Positiv:: Das freundlichste und hilfsbereiteste Personal, das ich je erlebt habe. Sie bemühen sich sehr und haben ein Lächeln parat.

Positiv:: Außergewöhnlich freundlicher Service, der sowohl für englisch- als auch für spanischsprechende Personen leicht zugänglich war. Gute Auswahl an Speisen. Die Einrichtungen und das Gelände waren gut instand gehalten. Sehr saubere Zimmer mit Trinkwasser im Zimmer. Sehr großer Strand mit Bar am Strand. Meeresschildkröten legten während unseres Aufenthalts Eier am Strand und wir konnten an einer der Nächte Babyschildkröten in den Ozean bringen. Ich würde in Zukunft definitiv wieder hören.

Positiv:: Das Essen war toll, sowie die Lage. Super Service im gesamten Hotel.

Positiv:: Am Strand, kostenlose Getränke

Positiv:: Am Strand und am Meer.

Positiv:: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.

Positiv:: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.

Positiv:: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.

Positiv:: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

Positiv:: Nice breakfast, staff is kind, nice pool and the design is less scary than in other big Cancun seaside hotels.

Positiv:: The room was big

Positiv:: Breakfast (very extensive choice and fresh/ly cooked), swimming pool, selection of shops.

Positiv:: This is a very well maintained hotel with pleasant well mannered English speaking staff. The outside leisure areas are clean with a relaxed feel and have a lovely position right on the beach.

Positiv:: Check-in fast and easy, got a superb room with balcony and really nice view. Breakfast was simply wonderful, they have all you can possibly ask for, and then some! Hotel was very clean and facilities such as the pool area and so were also well kept. Compared to some of the larger resorts in Cancun, Fiesta Americana Condesa felt somewhat more private and less crowded in comparsion. And the staff seems trustworthy - when checking out, we forgot a purse with approx $5000 USD worth of jewellery, and when we called later it was saftely taken care of, and we could go back and get it, no problems.

Positiv:: Super Lage, grosse Zimmer, schöne Poolanlage, sehr gutes Essen, hilfsbereites Personal

Positiv:: Grosszügige Anlage, tolle Meersicht (Front), sehr gutes und reichhaltiges Frühstück,

Positiv:: The facility was very nice. There was a nice pool.

Positiv:: Amazing Breakfast, good location

Positiv:: Located on the best beach of Canun, very great service, clean and with a very professional staff

Positiv:: good service and nice staff

Positiv:: Superb facilities, very friendly and helpful staff. Very comfortable beds.

Positiv:: Wir lieben das Omni! Großartiger Service und das Essen ist immer lecker!!

Positiv:: Das Personal, die Aussicht und das Essen waren erstklassig. Die Lage ist großartig und nur eine Fahrt mit dem Bus vom Flughafen entfernt. Schöne Möglichkeiten zum Strandspazieren. Ich kann dieses Hotel nur empfehlen, Sie werden eine erholsame Zeit haben, froh, dass sie Familien begrüßen.

Positiv:: Das Rezeptionsit LULU war großartig, unser erster Ansprechpartner im Hotel. Jeder war so bereit, jederzeit zu helfen. Robert und alonzo vom Buffet-Restaurant waren hervorragend. Wir haben unsere Erfahrung so gut gemacht. Meine Familie ist sehr glücklich mit dem ganzen.

Positiv:: Nicht überfüllt. In der Nähe des Flughafens.

Positiv:: Dies ist ein tolles Resort für Familien. Tolles Personal, schöner Strand und eine große Auswahl an leckeren Speisen. Ich kann das Resort sehr empfehlen!

Positiv:: Das Omni Cancun Resort war eines der schönsten Orte, in denen ich je war. Das Personal war sehr hilfreich und aufmerksam. Unser Barkeeper Orlando war der beste und sehr unterhaltsame. Fedrico, Miguel und Victor kümmerten sich auch sehr gut um uns in den Restaurants und der Bar. Das Resort bietet alle Arten von interaktiven Veranstaltungen, die den Aufenthalt so angenehm wie möglich gemacht haben. Zwischen den Live-Abendshows, den Ausflügen und den täglichen Veranstaltungen an den Resortpools war immer etwas dabei, uns unterhalten zu können.

Positiv:: Die meisten Angestellten waren ziemlich freundlich. Es gefiel mir, dass Rauchen nicht erlaubt war,

Positiv:: Ich glaube, für das Geld war dies eine ausgezeichnete Wahl für ein All-Inclusive. Die Buffets waren abwechslungsreich genug, um wieder zurückzukommen und das italienische Restaurant war überraschend gut.

Positiv:: Die Strände und die Aussicht waren wunderschön

Positiv:: Freundliches Personal und sauber

Positiv:: The hotel was nice, the staff was really friendly and a great experience all around. Arturo and Ignacio were excellent and provided top notch service! We enjoyed the pool staff, activities, music, games, food choices, beach and view. I think for the money this was an excellent choice for an all inclusive. We will certainly come back again!

Positiv:: The hotel is very clean with very friendly staff. We got upgraded for a very nice room for free (was cheap to upgrade to start with). The food in the buffet is the best (most hotels in cancun lack descent food). Two swimming pool with lot of space for everyone. Really recommend the hotel

Positiv:: I have visited MANY all inclusive hotels, and OMNI Cancun was BY FAR, the BEST food I have EVER had! We ate at almost every single restaurant on site while we were there and did not have a single bad thing to say about anything we ate. It was better than most restaurants that you go out and pay for! There was a TON of staff and we hardly ever waited long for anything. They were very accommodating. The rooms were beautiful and in pristine condition. We loved using the gym, tennis courts, basketball court, volleyball court, pools and sauna. I will definitely be back! =)

Positiv:: buffet

Positiv:: Der Strand und die Pools sind sehr schön - das Hotel ist sehr sauber der Service ist gut und das Frühstücksbuffet kann ich sehr empfehlen.

Positiv:: Wir waren mit allen Aspekten unseres Aufenthalts im Iberostar Cancun sehr zufrieden.

Positiv:: Schöner Pool, schöner Strand, sehr freundliches und talentiertes Personal, das Essen war großartig, Getränke waren großartig.

Positiv:: Wunderschöne Lage und exzellenter Urlaub rund um die ganze Zeit! Ich würde das Hotel weiterempfehlen!!! Unsere 6-köpfige Familie und ein Baby wurden vom Personal mit der Hand verwöhnt und verwöhnt! Rufen Sie David bei Coco's an, um unseren Aufenthalt unglaublich zu gestalten!

Positiv:: Gastfreundschaft

Positiv:: Selbst wenn das Hotel voll ausgelastet ist, habe ich den besten Service erhalten.

Positiv:: Der Strand war in Ordnung

Positiv:: AUSGEZEICHNETE SPEISEN, GETRÄNKE UND SERVICE (IM ROYAL SERVICE)

Positiv:: Few staff members were very nice

Positiv:: Service and food was amazing!

Positiv:: No jet skis making noise and pollution.

Positiv:: This was a wonderful all inclusive resort with beautiful beachfront property! We enjoyed our stay although rooms are a little small and slightly dated. Need a few more beach chairs as well. Overall, a spot we will return to!

Positiv:: Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.

Positiv:: The hotel design, location, comfort, views, service

Positiv:: Das Hotel war wunderschön und friedlich. Der Strand war unglaublich und hatte viele bequeme liegen mit Schatten. Die Angestellten waren alle sehr freundlich und hilfreich.

Positiv:: Das Essen, das Personal, die Zimmer, sauber,

Positiv:: Das Essen war mittelmäßig, die beste Wette war Steak-Entree und der Grill während der Mittagszeit, das Personal war freundlich.

Positiv:: Tolle Aussicht. Sauber, gute Lage.

Positiv:: Hervorragender Service und Personal

Positiv:: My girlfriend and I decided to go last minute to Cancun. We went for 3 nights and we stayed at the gr caribe solaris. Our experience was awesome and we had stayed at the gr solaris before. The gr caribe solaris hotel reminded us of Greece. The hotel is very clean, staff is very friendly, food and drinks were ok. The pool and beach were awesome. Furthermore, i liked the fact that i can go to the other Solaris Resorts and use there facilities as well such as the gym, pools, restaurants and bars at no extra cost. That alone made the experience more enjoyable giving our getaway a better experience. Thank you everyone at at all GR Solaris Resorts. We are definitely going back next month for another 3 night getaway. One other thing, dont be cheap and TIP the staff even if its a dollar. Thank you again, a couple from the Windy City, CHICAGO, IL.

Positiv:: The staff in the restaurants and lobby bar were attentive and friendly.

Positiv:: Staff over-all were helpful and friendly. Location was very nice on a very clean and beautiful beach. Lobby bar (drinks only) was available all hours. Service was good at the lobby bar. Cecelia and Eliseo were especially accommodating, helpful, and very personable. We enjoyed visiting with them.

Positiv:: Picked this place as it seemed to have the best reviews vs. price. For what we paid (mid-Nov), I think it was amazing. I've stayed at all-inclusives and resorts across the board. I did not expect great food, and I promise you can find amazing food here. Keep in mind this is a mid-priced all-inclusive place. Yes the buffets aren't great but there is truly very good food to be found at the smaller restaurants. The small pool at GR Caribe is very quiet and comfortable, while the next door Royal Solaris (which you have access to) is larger and a bit more fun. Finally, the entire staff - bartenders, servers, concierge, everyone were amazing. Friendly, attentive, fun - I was a little surprised that the service was as good as it was. Overall, most of the positive reviews on this site are very accurate. We are in our late-20's and found the mix of people when we went in November to be very good. A few families, younger as well as older couples. A relaxing fun scene, definitely not a party, but we had a great time. Would definitely recommend.

Positiv:: The location is great. Beach and water are beautiful. Staff is friendly. Food is okay. Room service is 24hrs and is good. One of the 6 days of our stay we had drink service on the beach and that was nice.