Hotels in Phuket

Positiv:: So clean, quiet, super comfortable- amazing showers. Tastefully and interestingly decorated. Staff so kind and helpful - even first thing in the morning.

Negativ:: Nothing

Positiv:: We were four people of the family staying with them and had two rooms to us. Apart from a small lizard found in one of the rooms, both the rooms were otherwise clean.

Negativ:: The room size is very small though that is not a major problem. The location of the hotel is not great. It is far from the downtown. The hotel staff is atrocious. My father was unwell and we asked them around 8.30 PM whether we could at least warm some milk in their kitchen, but they flatly refused. There is nothing close by that one can arrange food from. Not allowing to do that is still okay if that's what the hotel policy is, but the way in which staff at a hotel reception would talk to a guest, and the way in which a police officer would talk to you should certainly be different! The guy at the reception in the evening was quite arrogant and spoke like he was doing us a favour by letting us stay in the hotel. Also, on the night on June 13, there was no staff at all to be seen at the reception. I had to go hunting for the staff at their doorsteps in one of the basement rooms (this was again around 8 PM) and apparently, they didn't even like that a guest was calling them for help! Lastly, my wife requested for two tea bags and they said they had run out of tea bags! Which hotel runs out of basic stuff like tea bags? Clearly, they didn't want to give us any! They set new threshold of hospitality :)

Positiv:: Dieses kleine Boutique-Hotel mit entzückendem geschmackvollem Design hat es uns sehr angetan. Wir hatten das Appartement-Zimmer mit der Stein-Wanne auf der Terrasse. Mein Mann hat diese oft in Anspruch genommen und darin mit einem Bier und seiner Bike-Zeitschrift entspannt :-) Das Zimmer ist der Hammer und sehr sauber, haben uns sehr wohl gefühlt. Das Personal ist sehr freundlich, hat viel Humor und ist sehr kompetent. Das Hotel liegt mitten in Oldtown. Es ist alles bequem zu Fuß zu erreichen. Rundherum gibt es eine Menge tolle Lokale. Wir würden jederzeit wieder dort buchen.

Positiv:: Staff, very clean, great

Negativ:: All good

Positiv:: Everything was great. Reasonable price!!

Negativ:: None

Negativ:: Big room and the bathtub on the balcony

Positiv:: Lage super nah im alten Zentrum, Zimmer super neu und modern- auch Warmwasseranschluss verfügbar was in vielen anderen Hotels nicht der Fall ist, Ausstattung und Größe des Zimmers (Zimmer mit Balkon) sehr gut, kostenlos Wasser jeden Tag +Tee+Snack im Zimmer

Negativ:: Frühstück ist asiatisches Gericht (wahrscheinlich geliefert, nur noch lauwarm) +Obst, kein Wasserkocher im Frühstücksraum sondern man muss für Teebeutel und Kaffeestick warmes Wasser aus der Wassergallione nehmen- das geht gar nicht! Frühstückstip: Rose Cafe eine Parallelstraße weiter! Rezeptionistin konnte kaum Englisch und ihr schien der Job keinen Spaß zu machen, sie schaute lautstark Serien hinterm Tresen auch wenn Gäste kamen...

Positiv:: Everything was clean and tidy and the staff was very helpful and friendly! The room was fine for just one night. They prepared a take-away breakfast because we had to leave early in the morning.

Negativ:: The breakfast was not so much of a breakfast... Pork and rice...

Positiv:: Such a pleasant surprise! This is the cutest little place to stay. From the moment you walk in it will capture you! The hotel is beautifully decorated, the staff are so lovely and helpful. Room was very comfortable and the location is perfect with everything well within walking distance! Try and stay on a Sunday so you can check out the night markets.

Negativ:: Nothing!

Negativ:: Die alten Sachen .... Vespa....Rechenmaschine und vinales Mohr...

Positiv:: Great facilities and perfect location in the old town

Negativ:: The room safe didn't work and the balcony looked out on to a rubbish dump area.

Positiv:: Receptionists were very helpful in organising another day's schedule for taxi and ferry. We appreciated a nice welcoming stay.

Positiv:: Toliets and showers are really clean.

Negativ:: Mattresses are hard but overall it was a nice hostel to be in.

Positiv:: Amazing hostel with a great staff! Super recommended!

Positiv:: Everything was amazing!

Positiv:: Sehr nettes hilfsbereites Personal Top Preis/Leistung!

Positiv:: Room was fantastic. Air con was in great working order. Breakfast was lovely. Bedding was so comfortable. Location. Board games. Staff. Music. Water available. All so good.

Negativ:: There wasn't a savoury option for breakfast (even penut butter would have been great) However, breakfast was great and completely sufficient.

Positiv:: by far this is one of the best hostels that I have stayed in. I was very delighted by the hospitality and welcoming nature of the host, the lady was very kind and sweet hearted and helped me answered all my questions and described me everything on the map. the place was really clean and the beds were neat and tidy too. breakfast was simple and good. the location is very near to phuket old town market. I would love to visit baan baan again as my experience with this place was superb :)

Negativ:: I liked everything about this place.

Positiv:: Clean Quiet Cozy Have kitchen

Positiv:: The host so helpful and friendly Very relaxed atmosphere Right by the ferry port

Negativ:: The hard beds The walls are quiet thin Wet bathroom did not drain very well

Positiv:: The staff is very kind, the room is clean and comfortable.

Negativ:: The pillow case is the good odor.

Positiv:: Sehr freundliches Personal, kleines Frühstück

Positiv:: i like the value for my money it was awesome! The staff is very approachable and helpful. They know how to speak english and they will really assist you no matter what. The place is very comfortable for those who are traveling from a far and accessible in the downtown.

Negativ:: It would be better of we have seaprated the boys and girls. It is just me that I am not comfortable with a mix gender in the room.

Positiv:: Lovely hosts, comfortable and clean with a good breakfast.

Positiv:: Privatstrand mit weißem Sand, großartige Einrichtungen, viel Platz

Negativ:: Da das Hotel etwas abgelegen ist, mussten wir uns zum Mittag- und Abendessen auf die Restaurants verlassen. Das Essen war überteuert und nicht auf dem Niveau des 5-Sterne-Hotels . Frühstück war ausgezeichnet, aber Mittag- und Abendessen enttäuschend

Positiv:: abgelegen und ruhig Lage, weg von allem anderen

Negativ:: Sauberkeit kann verbessert werden

Positiv:: Beautiful hotel with great access to a private beach and large pool. Breakfast buffet was great and had plenty of choices. Very family friendly but still good for couples.

Negativ:: Tough to think of a negative. Maybe just that there are limited choices for other restaurants off the property nearby. But it is only a short cab ride to Patong.

Positiv:: Die Lage ist sehr gut. Das Essen ist am Frühstückbuffet ausreichend und gut. Das Abendessen war ausgezeichnend. Der Fitnessclub ist empfehlenswert. Die Poolanlage ist sehr groß und schön.

Negativ:: Das Personal ist nicht so freundlich wie in Thailand üblich. Speziell die Zimmermädchen sind sehr laut am Gang schmeißen die Türen oft laut zu und stören mit ihren Lärm. Bei unseren Aufenthalt im Juli waren 95 Prozent Chinesen. Diese Leute machten aus unseren Urlaub einen Horrorurlaub. Laut schreiend mit ihren Kindern bis 2 Uhr nachts am Zimmergang unfreundlich beim Buffert vordrängen usw....

Positiv:: The beach was gorgeous and the pools were divine to swim in. The rooms were comfy but had a ‘damn rag’ smell. Perfect for being in between Patong and Karon so we could go either way and grab food/ drinks because the restaurants/bars were EXCESSIVELY overpriced.

Negativ:: The food was SO average and overpriced. Only Ate there 3 times other than the free breakfast which was also terrible (except for the omeletS) We got room service for under seasoned fish and chips. 2 small pieces of fish and a few chips, AND FOR 600baht! Cheaper to catch a taxi to Karon or Patong AND get a seafood feast for the price you get a below average meal at LeMeridian

Positiv:: ms.Faah at the reception check in is a delight very helpful and understanding. She also uphold us an upgrade without actually making us feel that she was selling. Very impressed

Negativ:: Check our experience

Positiv:: The room was so clean and was ocean view which makes it amazing, also the staff everywhere were nice and very welcoming, I liked that they have private beach we didn’t have to go out from the hotel

Negativ:: Nothing

Positiv:: Beautiful resort and the staff very nice excellent breakfast.

Negativ:: Pool restaurant food has fix menu not

Positiv:: Personal sehr aufmerksam und hilfsbereit

Negativ:: Fernsehsender könnte die Auswahl besser sein. Ich hätte gerne Wimbledon geschaut, war leider nicht möglich.

Positiv:: The pool, location, clean rooms

Positiv:: Good swimming pools and rooms.

Negativ:: Everything is good except the checking out. There was 40B for an OREO of mini bar on the bill. While we were quite sure that we haven't taken. Fortunately the lady at front desk finally believed us and agreed to cancel this wrong charge when I was ready to give up. It's not about the 40B but the honesty. Thanks for the kind lady.

Positiv:: Location and services

Negativ:: The WiFi is very poor and completely unstable ! Please fix this issue as the WiFi was working well when I came to Méridien before on April 2019

Positiv:: Private beach

Negativ:: Rooms need to be renovated

Positiv:: The location and hotel facilities were fantastic. It was also so clean and extremely relaxing.There was almost no noise in the hotel. On top of thos, the quality of breakfast was super good!

Negativ:: All the prices in the hotel were super expensive, around 3 times of the outside.

Positiv:: Clean, well-maintained, comfortable and beautiful. All staff were very friendly and helpful. We really enjoyed our time.

Negativ:: The location is a bit far from the Center of town. But if you’re looking for a peaceful, quiet and laid back vacation, this is the place to go.

Positiv:: Very friendly staff and great customer services. Try out Thai massage and spa. A restaurant at the beach “Sandbox” is a nice place to have lunch or hang out at the bar.

Negativ:: Sometimes we had to wait for breakfast as all tables were already taken

Positiv:: This was the best vacation my husband and I have EVER taken! The room was clean and simple. The bathroom was amazing and the rain shower was great. The staff were the best staff we have ever interacted with. They anticipate your needs and everyone greets you with a genuine smile. The spa was amazing. The food at all the restaurants made it where you never had to leave the resort. It was a total paradise!

Positiv:: Super Frühstück , hilfsbereit,freundliche und Gute Lage!!

Positiv:: Perfect Hotel

Positiv:: The breakfast was fantastic!

Negativ:: Facilities such as restaurants and swimming pool appeared small given the size of the resort. I didn't appreciated being charged a 10% service charge on my nightly accommodation, I've never experienced this before and it has put me off booking a longer stay break at Renaissance

Positiv:: Sauberkeit, die Anlage ist sehr schön es gibt viele Möglichkeiten sich sportlich zu betätigen. Hervorragendes Frühstück. Zuvorkommendes Personal. Das Zitronen Wasser wenn man am Pool lag wurde von dem Personal ständig ausgefüllt und war kostenlos. Super Service.

Negativ:: Die Preise im Hotel bei Speisen und Getränken sind auf Europäischem Niveau. Für Thailändische Verhältnisse sehr teuer. Daran sollte das Hotel definitiv noch arbeiten.

Positiv:: Great Staff! Very helpful! They help us before check-in & after check out so much!

Negativ:: Nothing

Positiv:: -The range at the breakfast buffet was outstanding. Every kind of western style breakfast imaginable as well as local cuisine. -We loved having our drink orders taken poolside and the room service was heaps faster than predicted always. -The room was beautiful and a good range of channels on the TV including movie channels and different channels with different languages. -We were there celebrating our anniversary and were surprised with a chocolate cake saying happy anniversary left on the table. -Quite a wide range of food at the different restaurants. -The staff can help with things like arranging transport.

Negativ:: -As you'd expect at a resort, buying food etc is a lot more pricey than what you'd get in 'real' Phuket. -If you don't put your do not disturb sign on the door, housekeeping will knock to tidy your room 3+ times a day. -There was only one towel rail in the bathroom which made it difficult for us to be sustainable and reuse our towels. -Nowhere to get snacky food if you want (like chips or chocolate) only restaurant meals and a few cafe type options. -1 hr 30 drive from the main tourist area - Patong beach. -The check in process took what felt like a really long time. And after 24hrs traveling, we were ready for bed!

Positiv:: Modern and design, lovely pool and layout. I only stay for one night for the tour on the next day so I can’t say much but the hotel sit on its own so there isn’t anywhere to go from there but offer shuttle bus to shopping mall but shops weren’t good so I wouldn’t stay there for long period. I love the beach wow beautiful sand and waves I love it

Negativ:: Location nothing much around the area ok for rest for few days no more!

Positiv:: Great fruit, and eggs Benedict

Positiv:: everyone was very friendly and cordial, We feel very safe and security

Negativ:: The charges was almos double from the original price even so been a member of Marriott

Positiv:: The building is wonderful, the hotel is small scale and the staff makes you feel like you are home.

Positiv:: The hotel location is exactly around the corner in the heart of Phuket old town, just a minute walk to Sunday night market. Facilities are good and all areas were cleaned and neat, old style guest lift with sliding door is one of the highlight of our stay. Noise from opposite bar is not a problem at all due to double glass windows, very minimum sound can be heard. Staff are very courteous and helpful, credit to Renz, Johanna, Tim, Sunny and Alfin.

Negativ:: Nothing, all are as we expected.

Positiv:: -

Negativ:: Völlig überteuert Alles in Allem entäuschend, kein Komfort

Positiv:: We had great time here. The property is very nice but its the staff that's the real icing on the cake. They went above and beyond the call of duty and were ready to help with everything especially the manager. She was fantastic. I would highly recommend this hotel to everyone. However , bear in mind that this is a boutique hotel so it doesn't have that mainstream hotel vibes.

Positiv:: Good location. Very friendly staff. Their tips and recomendations were very helpful. Very clean and confortable.

Positiv:: The location is suitable if you want to go to the famous Sunday Night Market at Thalang Rd... only 5 minutes walk from the hotel. Staffs super friendly and helpful...everything is just like in the pictures.

Negativ:: A bit noisy at night from the car passing by

Positiv:: Great location, amazing staff, lovely room and a great pool to cool off in!

Negativ:: Nothing

Positiv:: Sehr schönes Hotel, sehr freundliche Mitarbeiter. Gerne wieder. Direkt neben den Sunday Market

Negativ:: Alles super

Positiv:: Very warm and friendly staff. Quite and comfortable hotel.

Positiv:: Location, architecture, friendly and knowledgable staff

Positiv:: Staff were amazing. So friendly and helpful. Hotel was clean and quirky. Literally a 1 minute walk to the Sunday evening walking street. Beautiful petal arrangement on the bed for our anniversary. Welcome drink.

Negativ:: Nothing. Loved it.

Positiv:: Very charming century old renovated building.great balconies. Spacy room. Confortable bed and everything to make your stay even more comfortable.

Positiv:: Great place great location would recommend!

Positiv:: Doesn’t match up to a boutique hotel in all aspects.They don’t have extra key cards so if your partner was away or you checkin later which was the situation with me and the key wasn’t there, then there is no way one can even charge their phone as the power is off / turn on the air conditioning. Secondly in my case they were supposed to arrange transportation for my early morning trip to the airport , sadly the driver was a no show. Luckily I managed to get a Grab Taxi and made it to the airport. Location Is Great Cleanliness matches expectations

Positiv:: Pool, parking and 5 minutes walk to old town

Negativ:: N/a

Positiv:: courteous staff

Negativ:: vegetarian Food was hard to find

Positiv:: Grate position, the hotel is perfecti, clean and comfortable. The roos is big, very well the bath and shower too.

Positiv:: In the old town , Coleman and functional

Negativ:: The staff were unpleasant

Positiv:: Locate at Phuket old Town, amenities is good and the room is spacious

Positiv:: Very close around the old town. Clean and new

Negativ:: There is no elevator. Difficult to the aged person( I came with my mom)

Positiv:: Excellent place to stay. Calm, tranquil, peaceful. Whatever is promised, delivered in excellent qualty.

Positiv:: The hotel is in the Phuket town, lots of restaurants ans shops close to it. The staff is friendly and helpful.

Negativ:: It is not convenient to go to Padong/Kata/Karon beach, about 50 minutes to go to Padong/Kara/Karon beach. It is not free to be collected for some of one day tour.

Positiv:: - sehr freundliches und hilfsbereites Personal - kleiner aber gepflegter Pool, perfekt für eine Abkühlung zwischendurch - moderne, saubere Zimmer - perfekte Lage für die Besichtigung von Phuket Old Town

Negativ:: - Zimmer könnte einen Tick größer sein

Positiv:: Sehr gute Lage mitten in der Altstadt

Positiv:: The decor was absolutely stunning! Blew us both off our feet when we walked in. The lack of breakfast was odd but didn’t impact on the place at all. We both were sad to go and hoped that we had booked longer at the hotel.

Positiv:: The charm

Negativ:: The long staircase

Positiv:: Das Hotel ist unglaublich schön, selten so etwas gesehen, wie ein Museum! Besonderen Dank auch an Miss JJ an der Rezeption für ihr Engagement und ihre professionelle Arbeit.

Negativ:: Das Frühstück hätte etwas besser sein können.

Positiv:: Everything was lovely! So far my favourite place. For its age it is well maintained and very cute and quirky! The staff were lovely and very helpful. I had locals tell me they wouldn't stay there because of ghosts but kind of added to the aesthetic. Also just around the corner from rockin Angel's. Will definitely be returning

Positiv:: Beautiful colonial building, painstakingly restored, fantastic location

Negativ:: Not all staff is equally professional

Positiv:: Good location

Negativ:: Don’t have a dressing table in my Junior suit room

Positiv:: Location Room comfortable

Positiv:: The Memory On-On Hotel was an excellent place with a lot of charm and great decor. The staff was extremely friendly and helpful when asked for suggestions. The location was great, as it was right in the center of downtown.

Positiv:: Good location

Negativ:: Room a bit dim

Positiv:: Beautiful hotel in the old town. - clean - well decorated with vantage things - polite and helping staff - feel like home

Positiv:: The room was amazing, very beautiful and clean. The shower was the best shower I’ve had in a long time. So powerful.

Positiv:: Das Hotel war wirklich super! Die Lage ist perfekt um die Altstadt zu erkunden. Unser Zimmer war sehr detailverliebt. Badezimmer modern und sauber. Das Bett war auch sehr bequem. Im Aufenthaltsraum gab es kleine Snacks und Getränke gratis.

Negativ:: Leider keine Frühstücksoption...

Positiv:: Die Hotelanlage was sehr schön, unser Zimmer mit poolaccses war toll! Frühstücksbuffet sehr vielfältig. Würde aufjedenfall wieder das Hotel buchen.

Positiv:: Das Personal war sehr freundlich und aufmerksam.

Negativ:: Ich war der Meinung, dass ich ein Zimmer mit eigenem Pool gebucht hätte. In der Wirklichkeit war es jedoch so, dass über die gesamte Länge des Hotels ein zusätzlicher Pool verlief welcher ausschliesslich von den Gästen im Erdgeschoss genutzt werden konnte. Ich empfand es jedoch nicht als angenehm wenn sich andere Gäste im Pool vor meinem Sitzplatz und Zimmer tummelten.

Positiv:: 1. Service quality was excellent all the way; from check-in to housekeeping to meal services to checkout! This is the reason why we would highly recommend this hotel! 2. Facilities were in good working order & the rooms were extremely comfortable with a nice tub in the bathroom. 3. The croissants at the breakfast buffet were to die for!

Negativ:: 1. The hotel was located some distance from shops & eateries.

Positiv:: Amazing hotel, amenities and staff. Only recommendation would be to introduce some pink gin :)

Negativ:: The etiquette of other visitors but that's through no fault of the hotel

Positiv:: Near the beach

Negativ:: Took me 20 minutes to check in at a lobby without air conditioning. I left for lunch without entering my room. By about 9 pm I first enter the room I found palm size black mark with scattered brown stains on the bedsheet. Called front desk to have it changed and house keeper changed it with a sheet full of lint and tried to brush off but in vain. I sarcastically told her to vacuum it. By then I have her changed with a third bedsheet. I brought this issue up to the manager in the front desk that such house keeping is unacceptable for a 5 star hotel.

Positiv:: The property was spectacular! Service was great and food at restaurants was amazing

Positiv:: There were nice amenities and facilities.

Negativ:: I was disappointed when I checked in and found hair on the bed and stains on the white sheets and pillowcases.

Positiv:: The facilities, the room and service.

Negativ:: Food could have been better

Positiv:: Nice pool. I did enjoyed it. Many beach benches. Better swim in the morning time as the hotel face sunset side. Staff are sooo helpful, and they all can speak English (most of them are not Thai). The bath tub is huge and comfortable. Quite close to beach, just few mins walk.

Negativ:: I got upgrade to the pool access, but I think the maid didnt have enough time to clean (as I check in quite on time at 2PM), and lots of sand in many places. The breakfast is ...ok. No hotel signage at the street entrance, so you might got a bit confused on the way in.

Positiv:: Room, pool facilities etc were lovely. Staff were extremely helpful and always available if needed. Was a bit sceptical initially as it was my first visit to Phuket but was pleasantly surprised. Car parking was free which was very useful as we hired a car. Altogether, a lovely experience overall - would highly recommend it.

Negativ:: Slightly difficult to find as it is located almost behind another hotel and there were no clear signs from the main road.

Positiv:: The pool was quiet throughout the day with enough space, without bumping into people, which felt like luxury. The room was very clean and spacious, which came with a balcony. Staff were very helpful and friendly. Breakfast came with lots of range, would’ve paid more for a place like this

Negativ:: Drinks prices are a little high at the pool bar.

Positiv:: Great location, stunning bedroom, such comfortable beds, pool area was lovely too

Negativ:: Need another bar not hidden on roof top, somewhere with more atmosphere and inside so you can escape the heat

Positiv:: The hotel and its staff were amazing!!!I had an incredible time.

Negativ:: N/A

Positiv:: Das Avista ist ein außergewöhnliches Hotel mit großen und sehr schön ausgestatteten Zimmern. Uns hat insbesondere das sehr nette Personal des Hotels beeindruckt, das uns jeden Wunsch von den Augen abgelesen und uns immer mit Rat und Tat zur Seite gestanden hat. Dies schaffte während unseres gesamten Aufenthalts eine außergewöhnlich angenehme Atmosphäre einer besonderen Wertschätzung als Gast. Das Check-In verlief sehr rasch, zuvorkommend und angenehm. Sonderwünsche wie z.B. ein später Check-Out am Abreisetag wurden ohne Wenn und Aber erfüllt. Selbst bei einem (zu) späten Erscheinen beim Frühstück machte das Personal ohne jedes Murren auch über die vorgegebene Frühstückszeit alles, um unseren Bedürfnissen und Wünschen mit einem ausgezeichneten Frühstück in jeder Hinsicht nachzukommen. In der Hotellobby wurden wir durch einen hervorragend Englisch sprechenden Mitarbeiter (Herr Vansh) jeden Tag ausgiebig über Ausflugsziele, Taxifahrten, schöne Strände etc. beraten. Das Hotelpersonal ist ganz große Klasse und machte während unseres gesamten Aufenthalts einen großen Unterschied zu anderen Hotels dieser Preisklasse!

Negativ:: Es war alles bestens, am Hotel gibt es nichts zu beanstanden. Die Preise für Getränke an den diversen Bars des Hotels entsprechen denen von 4-5 Sterne Hotels. Wir sind tagsüber mit dem Taxi zu den diversen Traumstränden (Karon Beach, Kata Noi Beach, Nai Harn Beach) gefahren und haben uns abends in Patong aufgehalten, daher war dies für uns kein Problem. Das Hotel liegt einige Kilometer von Patong entfernt. Dies ist aber ebenfalls kein Problem, denn mehrmals täglich fahren kostenlose Shuttlebusse vom Hotel ins Zentrum von Patong und wieder zurück. Der letzte fährt um 23:00 Uhr von Patong zum Hotel.

Positiv:: Die Anlage war sehr schön, man hat sich schnell zurecht gefunden. Das Personal war zuvorkommend und sehr freundlich.

Negativ:: Wenn man dort zu Abend gegessen hat, war es sehr sehr teuer und auch die normalen Getränke / Cocktails waren überteuert. Leider waren die Strände weit entfernt, Tri Trang Beach war ca. 500m entfernt und um an den Freedom Beach zu gelangen musste man einen sehr unebenen Weg (gleichgestellt mit einem Acker) im Dschungel hinter sich lassen.

Positiv:: the entire resort

Negativ:: None

Positiv:: Ein sehr tolles und sauberes Hotel mit einer wahnsinns Aussicht. Super Frühstücksbuffet.

Negativ:: Im Vergleich zu anderen Hotels, sehr teuer.

Positiv:: The staff at this resort were fantastic. They catered to any need you had and were always willing to help. The staff were so friendly and keen to chat to see how you are getting on. The location is excellent- away from the noisy night life but a free shuttle bus to take you to the centre. The rooms are beautiful with the comfiest beds in the world. The views are amazing at every one of the 3 pools. Would definitely recommend and would love to return

Negativ:: Nothing!

Positiv:: Fantastic service, excellent swimming pools, modern clean comfortable rooms.

Negativ:: The layout can be slightly confusing and a bit of walking is required to access certain parts of the hotel

Positiv:: The location is nice, if you wanna get away from the tourist madness. Very helpful and friendly staff. Rooms are clean and spacious.

Negativ:: Internet connection was very very poor. We ordered room service around midnight (which was possible) and got pieces of chicken tenders that weren't properly defrosted.

Positiv:: Beautiful view, very spacious rooms and proximity to all happening places

Negativ:: very Few staff speak in English so communicating special requirements was a bit of a challenge

Positiv:: Fantastic relaxing hotel. Excellent swimming pools and pool bars. Shout out to Patrick at Vista Bar for nights of great conversation and Mani at reception for upgrading us to a jacuzzi suite!

Negativ:: The AC in the room was super loud even on its lowest setting which made it tough to sleep at night. Breakfast super crowded.

Positiv:: Personal war sehr freundlich vor allem der Barkeeper namens Patrick. War fast der einzige der gutes Englisch spricht und immer sehr bemüht war.

Negativ:: Das Essen im Hotel war total überteuert. In den Zimmern modriger Geruch - extrem hellhörig.

Positiv:: The staff was very attentive. The place is nice and there are 3 pools.

Positiv:: The lady was very helpful.Couldn’t have asked for more.Highly recommend

Negativ:: All perfect

Positiv:: Friendly and helpfull staff. You can ask about a good place to eat, rent a motorbike or buy tickets to your next destination. Rooms and bathrooms are clean and nobody makes noise at night.

Positiv:: The woman who runs the hostel is amazing and so lovely the hostel is so clean and so nice and such good value and the staff are so helpful in helping you organise what you want to do

Positiv:: Sunny Hostel has a great location and the staff is always available to give the best advice to get great tours

Positiv:: What a stAff. Super kind.

Positiv:: Die Mitarbeiterin an der Rezeption war hilfsbereit und gab uns viele Informationen. Sie hat gute englisch Kenntnisse, somit fühlten wir uns aufgeklärt zu allen fragen die wir hatten. Die Klimaanlage hat sehr gut funktioniert.

Negativ:: Nachts war es unerträglich laut, weil die Wände sehr dünn sind. Wir sind jede Nacht mehrmals wach geworden, weil andere Gäste geredet, zur Toilette gegangen sind oder weil jede Nacht ein anderer Gast einen Hustenanfall hatte, der die ganze Nacht anhielt. Das Fenster konnte man auch nicht richtig schließen, sodass die ganzen Straßengeräusche ebenfalls deutlich zuhören waren. Einen guten Schlaf hatten wir in dieser Unterkunft daher nie. Der Name Sunny passt leider nicht zur Einrichtung, da eher alles düster eingerichtet ist ( dunkel braune Tapete, dunkle Fensterrahmen) Das Gemeinschaftsbad könnte wieder eine Reinigung vertragen. Die Duschvorhänge waren am unteren Ende schon Gelb ( vom Urin?). Überall waren Spinnenweben, und der Wasserhahn am Waschbecken war schon fast weiß vor Zahnpasta-Spritzern.

Positiv:: Friendly staff. Quirky and cute feel with wooden flooring throughout. Good location from airport shuttle bus and also not far from lomprayah bus terminal. Lots of shops and restaurants nearby. Ideal for a one night stop over before going to Koh Tao.

Negativ:: No AC in the rooms made it very hot. The pillow was very uncomfortable.

Positiv:: Das Personal ist super freundlich und nett: man hat uns bei der Weiterreise geholfen und beraten. Wasser und Küchenutensilien stehen zur freien Verfügung. Das Hostel ist sehr schön eingerichtet, im Aufenthaltsraum gibt es ein PC den man benutzen kann.

Positiv:: Great location. Friendly helpful staff. Last minute cancellation possible.

Negativ:: Staff very friendly and helpful, but let noisy people stay drinking after midnight near rooms. Thin doors and creaky floors.

Negativ:: The sounds of the floor on the corridor.

Positiv:: Great location and very helpful staff. The room and bathrooms were clean. The room had a tv and small fridge. This hostel was excellent value for money.

Negativ:: It was a little noisy at night.

Positiv:: A lot of fans in the room. Lady was super nice. Ferry ride and scooter rent was organized.

Negativ:: Room was very warm, dark and it was noisy.

Positiv:: Die Betten und das Bad waren großartig. Sehr große Anlage.

Negativ:: Schwierig zur Lobby zu gelangen ohne eine Fahrt mit dem Golfwagen.

Positiv:: Breakfasts fantastic. Atmosphere beautiful. Close to village, which was interesting and fun.

Positiv:: Sehr freundlicher Service Sehr saubere Zimmer Sehr gute Küche im Andaman Restaurant

Negativ:: Bei Ebbe geht das Wasser schon sehr weit zurück. Dafür kann das Hotel natürlich nichts. Muss man aber wissen, wenn man viel im Meer baden möchte.

Positiv:: The room and pool is really nice, the Front Desk staff is helpful and polite. The F&B staff is professional and willing to assist no matter how busy they are. They always keep their smiles. Walking in the property is really comfort and the beach is beautiful, having a drink in the big fish or bar will give you a relaxing day.

Negativ:: Sometimes, it was rainy days during our stays, when we are hurry to our room on foot, we have to give way to the club car passing by and making our kids all wet. I think the club car should wait for us instead, as they we well cover by the car and we are in the open area, especially when no guest in the club car. It happened twice during our 2 days of stay.

Positiv:: Very nice hotel, rooms were good and comfortable, pool was beautiful.

Negativ:: Far away from everything

Positiv:: Perfect for relaxation. Room is big, location is quiet, pool is great. Service is excellent. Staff are friendly.

Negativ:: No proper elivator in the resort. You have to take the stairs. The tide is low most of the time. 90% of the time you cannot swim

Positiv:: The big fish restaurant.

Negativ:: The front desk staff

Positiv:: Beach, breakfast, meap at big fish, staff service

Negativ:: Too few amenities

Positiv:: Huge. Great for relaxation away from the crowd. Daily complimentary fruits delivered to your room.

Negativ:: Location a bit off but it’s okay since near the airport. Reception staffs not so friendly & accommodating.

Positiv:: The staff were wonderful, friendly and so willing to go the extra mile to make you feel welcome.

Positiv:: Das Personal war in allen Bereichen des Hotels sehr freundlich und stets hilfsbereit und zuvorkommend. Das Frühstück und auch die angebotenen Speisen am Abend im Restaurant ließen keine Wünsche übrig. Der großzügig angelegte Pool mit Blick zum Meer wurde von uns ausgiebig genutzt.

Positiv:: Tolle Außenanlagen und schönes neues Hotel. Liegt einsam .nichts für partygänger oder mal abends in die Stadt

Negativ:: Personal bemüht aber ohne Ergebnis wenn mal etwas benötigt . Brauchte ein Verlängerunskabel weil keine steckdose auf der zimmerterasse war. Muste beruflich am Notebook was erledigen und wollte nicht im Zimmer sitzen bei den angenehmen Temperaturen. Leider aber ärgerlich für ein 5 Sterne Hotel. Am Strand würde ich von einem hotelgast aufmerksam gemacht das direkt beim hotelstrand das Toiletten und schmutzwasser in das Meer einfliesst, ekelig.o Ansonsten alles gut.

Positiv:: View from our room, Andaman Kitchen resto, welcoming staff, the beach facilities of the hotel

Positiv:: Lovely friendly and helpful staff. Exceptionally clean and spacious rooms. Great location, gorgeous pool and a great little gym!

Positiv:: The resort is very close to the airport. When we were there (early August for the last night plus a full day) there was plenty of space. Staff was friendly and helpful both in the reception and restaurant. Breakfast buffet with a good selection of fruits, toast, eggs, sausage/ham and Thai food. Without any additional cost we could stay at the pool the full day when we left. Free airport transfer is also offered. De-luxe double room was very spacy, also the bathroom.

Negativ:: There were some nervous ants in the room but since we were out most of the time not an issue.

Positiv:: Amazing location, very friendly staff!!! Loved the place!!

Positiv:: - a short walk from the center but still far enough to be very quiet - very nice pool - quite compound

Positiv:: -Die Anlage ist super schön sowie die Bungalows! Die Einrichtungen sind neu und sehr gepflegt. - das Meer ist sehr schön, nur der Strand ist nicht wirklich gepflegt - dafür hat aber Hotel nicht -Transfer zum Flughafen

Negativ:: -Schlafendes Personal und mangelhaftes Frühstück -eine Baustelle direkt neben dem Hotel und dem Pool, sodass man sich am Pool nicht ausruhen kann sogar nicht mal Ein Buch lesen (Hotel und Booking.com hat uns darüber aber überhaupt nicht informiert!!!)

Positiv:: Absolutely splendid flora on the territory and around. Pleasant feeling of freshness and natural wood materials in the room. Swimming pool sizable and cosy at the same time. Super friendly people ready to help with every issue.

Negativ:: The beaches could have been cleaner though this is probably not the zone of responsibility of the hotel. The pool-bar could have had a bit wider choice of ice-cream but probably the lack of options is explained by the low season time of our visit.

Positiv:: Own private cabin, nicely furnished, excellent airport transfer.

Negativ:: Nothing to do with the hotel itself. Only a few bars and restaurants a short walk away. Beach full of rubbish.

Positiv:: Location is excellent! 5 min from the airport, beach front with a lovely garden and pool. Facing the little national park with gorgeous trees. Sunset on the beach is stunning, do not miss it!!!

Negativ:: Room gets bright at sunrise... dark curtains would solve that. Shower was hot or cold but nothing in between. Could be adjusted. Breakfast could include espresso coffee instead of american coffee only... that would be a plus

Positiv:: Die Bungalowanlage ist wirklich sehr schön. Liegt jedoch nicht so touristisch. Wir fanden es gut, da wir eh mit dem Moped unterwegs waren. Wir konnten alles mit dem Moped für einen schmalen Taler erkunden. Die gebuchten Touren sind natürlich ganz schön teuer. Für uns super, weil wir müssen ja nicht buchen. Die Strände sind in diesem Gebiet wirklich ein Traum. Das Frühstück war jetzt nicht der Hammer, aber wir sind natürlich satt geworden. Wenn es Probleme gibt wird umgehend geholfen. Top.

Negativ:: Das Essen im angeschlossenen Restaurant empfanden wir nicht so gut. Thai geht besser. Aber dafür gibt es ja jede Mengen Suppenküchen.

Positiv:: Quiet,spacious,kind staffs, good pool.

Negativ:: Breakfast could be improved. It was in the rainy season,nonetheless a bit uncomfortable with the sticky linen by the humidity.

Positiv:: - saubere Bungalows - schönes großes Bad - sauberer und großer Pool (leider nur bis 19 Uhr offen) - Sehr nettes und freundliches Personal!

Negativ:: - etwas schwierige Verständigung mit Personal im Restaurant

Positiv:: The pool is amazing. Very big and super nice. Free airport shuttle. Breakfast is nice with quite a lot of options. The garden with the bungalows are very nice. We loved the bed. Super fluffy! We slept super good there. The bathrooms were super spacious. Close to the beach. Not good for swimming when we were there but nice to sit and take a walk.

Negativ:: There were birds in the breakfast dining room eating the food. We told the reception and they apparently realized the problem but didn't solve it while we were there. This is a no-go and not hygiene. The prices at the bar were too expensive. They should do like happy hour with buy one get two or something. Restaurant also is a bit pricey but good. They do have some mosquitos in the garden.

Positiv:: The cat, Location, hotel staff was friendly The outside showers were spacious and quiet

Negativ:: The window wasn’t an actual window Very noisy at night, no fridge in the room The lady shower door was broken Shared toilets really dirty

Positiv:: The price is really attractive and affordable to those who goes for a low budget travel. The facilities i.e. kitchen and bathrooms are shared and clean. The cat is cute ;) The staff are friendly. There’s many restaurants around the hostel. The atmosphere is good!

Negativ:: Since the hostel locates next to the main road. It’s really noisy which might affect your sleep quality.

Positiv:: Lovely place to stay, we felt right at home and it was comfy. Great value for money. Also, a washing machine where you can wash your own clothes (and iron) ... Bonus!! Lovely cats! Great staff... They were so helpful! Room was comfy. We even had a night in and watched a movie in the cummunal area.

Negativ:: Maybe more options to have ensuites, private bathrooms. But, the shared toilets and showers were still alright.

Positiv:: - Great location at the heart of Phuket old town - Easy to go to everywhere - Nice restaurants surrounded

Negativ:: Smell from the gutter and mothballs at the toilet but not strong smell.

Positiv:: Clean room, Good location and friendly and infomative staff.

Negativ:: no

Positiv:: Staff were very helpful, the place was in a great location next door to a market / many shops. Easy transfers available at the hostel and the cats were very cute!

Negativ:: Downstairs female showers - 1 did not lock and the other was out of order. Thankfully there was another outside.

Positiv:: Located right in the center of Phuket makes it very accessible to travel to tourist spots. The staff is really friendly and helped us book tours at a reasonable rate.

Positiv:: Einfach nur top! Gerne wieder

Positiv:: Great location, in the heart of the old town, staff were really friendly and helpful.

Positiv:: Sehr liebes und hilfsbereites Personal. Die Lage ist direkt in der Altstadt Phuket Oldtown. Die Katze Leo ist auch sehr zutraulich.

Positiv:: Nice hosts, good location, free water refill station

Negativ:: The bathrooms are far away from the rooms

Positiv:: Staff were friendly, the restaurant "The Moon" owned by them, it seems, was great. Value for money in the heart of Old Phuket.

Negativ:: Bed was very hard, woke up with a stiff neck and back most days.

Positiv:: The bed was comfortable, air was nice and cold and staff was super friendly

Negativ:: The bathroom had a foul odor

Positiv:: It's quite cheap, the bed was good, the staff was friendly

Negativ:: the location was not easy to find, the shower didn't work well, the pressure of the water wasn't stable, sometimes the water was very hot and suddenly cold. Hope you would fix that.

Negativ:: Breakfast didnt look to be amazing so we decided to get breakfast outside the hotel which was not ideal.

Positiv:: Spotlessly clean, staff wonderful, quiet area, pool beautiful.Breakfast gets a little boring after 10 days a little more variety would be nice.

Positiv:: Absolutely fantastic! We only stayed one night, amazing value for money! Check in was super easy, staff are extremely friendly and helpful! Even helped us book ferries to Phi Phi and Krabi ! Informed us where to eat on the night as there was a Chinese festival just around the corner! Rooms are very spacious, get so much for your money! Would definitely recommend! Such a shame we only stayed the one evening.

Positiv:: Hotel ist circa einen Kilometer von Phuket Old Town entfernt etwas abseits gelegen

Negativ:: Leider ist es aber trozt der Lage alles andere als ruhig und leider auch nicht besonders sauber. Das Frühstück war reichlich aber ehrlich gesagt nicht lecker.

Positiv:: We really enjoyed the staff. Nauti helped us get laundry service down the street. She even walked with us there and translated. She was delightful and incredibly kind. Staff were smiling every time we spoke with them. Did great job at arranging taxi and pickup for adventures. We are pleased. Also, it’s located in the middle of the dirty city. But the hotel is tucked-back and away from it all. Very clean and safe.

Positiv:: Sehr ruhig, sehr sauber,wunderschöne kleine Anlage mit pool

Positiv:: Friendly staff, nice and clean room. Nice swimming pool.

Negativ:: Had no internet connection in the room only on the balcony. Breakfast was poor.

Positiv:: ok for our purpose

Negativ:: hard beds hard pillows small single beds and very light curtians on the windows

Positiv:: Personal super freundlich und sehr hilfsbereit. Transfer vom Hotel nach Koh Lanta gebucht - hat alles super geklappt.

Negativ:: Da gibt's nichts.

Positiv:: Staff were fantastic, they went out of their way to make sure my pregnant girlfriend was really looked after and comfortable throughout our stay. The room was spotless and really modern and the wifi worked really well in all areas of the hotel.

Positiv:: The staff go out of their way to help, right next door to a really good mall with kids activities and the Indy market. Clean rooms, lots of space and movies for when you need to chill. Highly recommend

Positiv:: Cute hotel Inna good part of town. Shopping near by and cute cafes. The indie market was great.

Negativ:: The beds were a bit hard.

Positiv:: The place is convenient and felt is a safe place to stay.

Negativ:: Night time not so happening.

Positiv:: Rooms are spacious and location is great!

Negativ:: No elevator. And Air conditioner is a bit loud.

Positiv:: no breakfast. locatio and staff excellent

Negativ:: nothing

Positiv:: The hotel and the room were nice, clean and colorful. They also rent the motorbike in hotel. Location was fine, very close to old town

Negativ:: There is no elevator

Positiv:: clean and very good smell excellent location near by walking street and old Phuket town

Negativ:: none

Positiv:: Sehr sauber & Personal sehr freundlich, Roller kann man sicher für 300B pro Tag ausleihen

Positiv:: The room and the breakfast were ok for one night, on our way to Phi Phi Island. The high point of this place is the location! It is located at about 50m from a nice shopping mall with a market, pharmacy, restaurant and a pub/bar. Staff was nice and we were able to book the boat from Phuket to Phi Phi with them for 350 baht per adult.

Positiv:: Freundliches und hilfsbereites Personal. Sehr sauber. Gutes schnelles WiFi. Frühstück ausreichend.

Negativ:: Kein Kaffee auf dem Zimmer und zum Frühstück leider auch nur Instant-Kaffee

Positiv:: The staf is very nice and helpfull especially Puki which is the best.

Negativ:: Was there 4 yars ago and the facilitie was in much better condition.

Positiv:: Great location, and habe parking

Positiv:: The service was excellent and the staff was very helpful. Also, I basically sank into the bed mattress, its was extremely comfortable. The views are fantastic.

Positiv:: Everything was amazing from the service to the amazing staff I have enjoyed and relaxed in my vacation ! Special thank to Owl who were very professional and smiley

Positiv:: the immediate hospitality from staff was great....concierge went above and beyond to schedule our tours..able to retrieve taxi service very easily

Negativ:: the rooms could use some touch up and attention to detail. there was mold on caulking in bathroom sink. .very unappealing

Positiv:: Was good

Negativ:: It was nice

Positiv:: Location, Scenic Beauty, Room

Positiv:: The hotel has 3 pools - even with lots of leaves all the time in them - the water looks reasonably clean.

Negativ:: - the hotel is in such a remote location you have to take a taxi everywhere which on 3 out of 5 occasions I was told the driver is unwilling to come or to drive over - there is a cheaper shuttle bus to town by the hotel but I was not told abt it. When I enquire I was told solo traveller is not allowed to take the shuttle or I have to pay double. In addition, I am not allowed to book one way trip because I will not be capable of finding the meeting point. I subsequently found the meeting up point in Patong clearly sign posted outside Big C but at an expense 11 times more expensive than the shuttle bus - Phuket is a cash economy, the hotel has an expensive cash machine that charges 3% commission on top of 220bht bank fees. The card came out after cash so on the second occasion my card was taken by the machine. the hotel offered literally no help with my cash situation. Luckily I was leaving Phuket the next day otherwise I would not be able to pay for anything locally - not even leaving the hotel. The hotel staff did two things over my difficult situation: 1) they wrote me a letter and slipped under my door to say they couldn't help 2) they told me they had my credit card info to charge me additional snacks i took from them due to I have no cash to pay for taxi or local restaurant - bathroom smells terrible I'm on top of the hill second floor as well. - so called ocean view is a corner behind trees which is significantly over stated - many of the rooms are on top of the hills, some slopes are so steep making it incredibly hard to walk so you'd have to wait for buggies with other huge tour groups everyday I can't describe enough how disappointed I am with this hotel. It's such a bad mark on the Westin brand.

Positiv:: Pools and service were great

Negativ:: Outdated rooms

Positiv:: Comfortable bed nice view good service

Negativ:: Mosquito lol

Positiv:: We had a 8 month old baby with us and wanted to completely relax - which is exactly what we did. The hotel arranged transfers for us from the airport and they were on time and the car was clean and also had a baby seat installed so saved us from taking ours from home. At the time of check in - the staff were very welcoming and answered all of our queries. The Sala 1 bedroom pool suite was fantastic and had everything we needed. Suite was clean and the housekeeping staff were quick and attentive. Our AC did not work one night - but the manager on duty sent maintenance and fixed it for us. We were on the half board breakfast/dinner package and the food options were fantastic ! Breakfast buffet was also plentiful and there was a mixture of both Thai and western options and we loved it. Dinner was fantastic and our package included 3 course meals every night including 1 glass of wine for each of the adults. The restaurant staff are lovely and they were kind and very accommodating to our little baby with high chairs and steaming vegetables for us. The Horizon pool staff made us great pina coladas and iced coffees. They also had an air pump to blow up the pool float we had :) Totally exceeded our expectations. We also had the opportunity to use the spa facilities and it was bliss ! Fantastic treatments :) Mini bar and Room service staff were also great and kept the bar and bellies full. This was exactly the holiday we needed - we napped, used the pool, ate, drank and relaxed the entire time. All the staff were fantastic and we would highly recommend Westin Siray to anyone looking for a relaxing holiday away from the chaos

Negativ:: Nothing

Positiv:: Staff is very friendly. The property is on a steep hill which makes walking a little tough, but they have a buggy service to take you to/from your room. Breakfast buffet is delicious and served in two restaurants. Rooms are very clean and bayview rooms have a very nice view of the water.

Negativ:: Locations is a bit far from town. Good place if you just want to stay at the resort.

Positiv:: Amazing staff all over. Wonderful housekeeping, our rooms were cleaned daily with little gifts or notes which always made our days, amazing quality spa, beautiful food - chef always switched his dishes to suit us. Extremely clean swimming pools throughout the hotel, lots of choice of food, English channels on tvs for the rainy days plus lots of activities organised by the resort. All in all , beautiful people and beautiful resort. Our honeymoon was amazing thanks to this resort.

Negativ:: Just the distance from everything however there is a shuttle bus that goes to the important places. And also we had to put a sort of deposit down but could only do so using either a credit card or Thai baht. My only wish was that we were warned about this in advance. We had no money on our credit cards and very little Thai baht at that time. Luckily the receptionist was lovely and catered to us and our lack of money and made life easier for us but it did slightly stress us out upon checking in. Some warning would have been nice :)

Positiv:: Das Frühstück war sehr gut

Negativ:: Das Zimmer was wir hatten war sehr in die Jahre gekommen und ist dringend Renovierungsbedürftig. Vor dem Gebäude war eine große Pfütze wo wir dank schlechter Beleuchtung rein getrennt sind. Preis Leistung stimmt hier leider überhaupt nicht.

Negativ:: During my stay, the hotel had a wedding ceremony, i cant park my car. The Hotel should reserve the car parking for the customers who stay at the hotel separately from the other guests.

Positiv:: Stayed for part of our honeymoon, it was a great location, staff were lovely especially the girls in the spa! Best massages! Roof top bar was amazing!

Negativ:: Bad location. I was confused with another Novotel in Patong beach and i accidentally booked this one in Pucket Town. You need 30-40 minutes to get to Patong and 500-600 baht. The location of Pucket town is awful. The hotel was just good not something special. I didnt like that breakfast was until 10:30 instead of at least 11:00. I am for vacations here, not in prison!

Positiv:: Great option in Phuket Town, with good value for money.

Positiv:: Well managed property in the area. Good value for the money.

Negativ:: AC in the room wasn’t up to the mark

Positiv:: Friendly staff, extra nice touches of a note, and some snacks.

Negativ:: Smelly towels, very hot and a bad sleep due to AC did not work properly

Negativ:: Location was very far from night life and beach Some staff can’t talk english at all

Positiv:: sehr gute Lage; sehr freundlicher Service; Skybar

Negativ:: Späte Zimmerreinigung; Geruch aus Abfluss im Badezimmer

Positiv:: See previous post.

Negativ:: See previous post.

Positiv:: Zimmer sind schön und sehr sauber. Kurze Wege zu alt Phuget. Frühstück Top

Negativ:: Am ersten Abend war die Rooftop Bar ohne Ankündigung geschlossen

Positiv:: Was in a quiet area, staff was very nice and rooms are very very clean!

Negativ:: Breakfast was almost 30usd? Pretty unfairly priced, as there is no where else to eat breakfast around the hotel unless you want mcdonalds.

Positiv:: Excellent location.. the receptionist Miss Nuchanat Pathan was so helpful and walked the extra mile to make our stay comfortable.. big kudos to her.. Good breakfast,clean rooms , really good roof top bar with amazing cocktails .. very little to complain about

Negativ:: Location not good if you need to be near the happening beaches..

Positiv:: The room was beautifully decorated, and clean.

Negativ:: The room smelt like it had just been fumigated or sprayed with something very chemical - the smell did not go away at all, and was very uncomfortable. The stairs were very steep going up to the room, it was awkward to take my luggage up even with help.

Positiv:: Nice host! Great coffee!

Negativ:: No breakfast..

Positiv:: Schönes gemütliches und sauberes Zimmer.

Negativ:: Keine Antwort auf meine E-Mails.

Positiv:: This guesthouse is superb in location as tourists flooding around the Soi Rommanee for photo shooting. You can even sit down in front of the window (room number 1 or 2) to be amazed by the number of tourists visited the area. The ground floor of the guesthouse is the coffeehouse selling very nice coffee! You MUST try!!! The lady boss and the staffs are very helpful and attentive. Very useful map provided by the guesthouse shows major attractions and facilities around the old town. Almost Perfect!!!

Negativ:: Weekend bazaar's karaoke session is very noisy (started from 1600 to 2200). Fortunately it will end around 2200 so you must bear with the noise. All the lighting is warm-white coloured is quite romantic but is not quite suitable for reading. Maybe mixing of daylight bulb will be another option.

Positiv:: Great location

Negativ:: There is no counter service at night and the staircase is hard to climb up and down for people with big luggage and small kids

Positiv:: The family that runs the boutique also runs the coffee shop downstairs. They were very sweet and accommodating.

Positiv:: Perfect location, very friendly staff, super clean and great coffee!

Positiv:: Staff were amazing, as was the location. Very nice bed and shower. Cafe down stairs was very stylish and the stuff they sold was good quality.

Negativ:: Fridge in the room would have been nice.

Positiv:: Location and the Cafe on the ground house

Negativ:: Nothing

Positiv:: Das Warmwasser und die Spülung von der Toilette hat nicht funktioniert worauf (ich vermute) die Chefin ein Zimmer gegenüber aufgetrieben hat. Sie haben wirklich sehr nett und zuvorkommend reagiert, dass neue Zimmer war ein Traum.

Negativ:: Als wir ankamen waren wir geschockt vom Zustand des Badezimmers, voller Schimmel und herunter gekommene/kaputte Badezimmereinrichtungen. Außerdem war die Einrichtung vom Zimmer selbst teilweise kaputt.

Positiv:: Excellent hospitality and location. The staff (mostly Tiwat) was very helpful and the smell of the coffee from the downstairs coffee shop is priceless. Entrance to the guesthouse and coffee shop is the same :)

Positiv:: Perfect location in a quiet cute street.

Negativ:: The room looked better on the picture. So walls were not very clean and the toilet were smelly.

Positiv:: Im Erdgeschoss ist ein Café, das den Kaffe selber röstet. Ich bin hier jeden Tag mit einem super leckeren Americano in den Tag gestartet. Ein richtiges Frühstück, wie man es in Deutschland kennt gab es nicht, aber eine Auswahl an leckeren Kuchen. Ich fand das Bananenbrot sehr lecker. Das Guest House liegt mitten in der Altstadt, was auch der schönste Teil von Phuket Town ist. In der Umgebung gibt es sehr viele kleine Läden und Restaurants. Das Personal war immer sehr freundlich und hilfsbereit. Das Zimmer wurde jeden Tag gereinigt. Vielen Dank für den sehr schönen Aufenthalt. Ich habe mich sehr wohl gefühlt und würde jeder Zeit wieder kommen.

Negativ:: Einzig ein kleines Regal oder Schrank hat mir gefehlt, da ich gerne meine Sachen auspacke, um anzukommen. Ich habe meine Sachen dann auf das Nachtschränkchen gepackt, das ging auch. Der Qulität des Aufenthalts hat das aber keineswegs geschadet.

Positiv:: super friendly & helpful staff stylish & central facilities

Negativ:: no breakfast options yet, but cafe directly next door

Positiv:: I like that you enter the property through a coffee shop. The room was very clean and staff very friendly.

Positiv:: It was well located in the Old Town. It was clean and everything worked.

Negativ:: Some issues about access or checking in after hours.

Positiv:: Very reasonable price and good location in main street and Sunday market (the traffic would be block out after 15pm). Really friendly and helpful staff who's coming to unlock the door while the card isn't working. Nice features combine with old house and modern design.

Negativ:: No lift. The water pressure is very small at the sink. The key card isn't working and we have to call to reset the swipe. It's not easy to see the ID setting with loud music disturbing from the market. The traffic noise from midnight till late is horrible and unbearable, even with 2 layers window and located on the 3rd floor with curtain's on No Help! So if you're a light sleeper or travel with kid, don't ask the room face to the main street. Since it's more like B&B style guesthouse, I can understand with ants, but not expecting to see cockroach eating in our bin! My friend has cockroach-phobia so it's zero tolerance to stay in the room with it. The air-condition is just above the our heads and since my friend has fever and feeling cold, we have to turn off the AC. So it'd be nice if there is a fan provided. Due to the traffic noise and no window open, with no AC no fan, it is hectic and uncomfortable to sleep.

Positiv:: The staff were amazing. Warm and welcoming. They also helped us with questions about the town and with some photo copying we needed. So helpful and always smiling. The coffee shop downstairs was great too. Great coffee and has a nice café area to sit in and work on a laptop if needed. The bed in room was big enough, room has the bed, a chair and also has the basin in it, not in the bathroom. Location is perfect! Right in the heart of all the things in old town.

Negativ:: The room size is a little small, as the basin is in the room and not in the bathroom. Also there was no writing desk as shown in pictures, but a window sill with amenities on, and chair pulled up to. I needed one for work, but lucky they had a nice area downstairs to sit and work.

Positiv:: The location and the staff was very reactive.

Negativ:: Everything was great. The worst thing was to go up several steps to our room with the luggage.

Positiv:: - Um zu dem Zimmern zu gelangen muss man durch ein tolles Café durch. - Wenn man Vorort nach Transporten oder Ausflügen wird sich gut darum gekümmert. - Die Lage ist super ! Man kann in der Umgebung gut essen oder auch nur ein bisschen spazieren

Negativ:: - Leider konnte nur einer der Personen an der Rezeption Englisch. - Das Wasser aus der Leitung war leider gelb und hat sehr unangenehm gerochen.

Positiv:: Great location

Negativ:: Not enough water pressure to flush the toilet.

Positiv:: Great location, just right in the middle of old town area. The café on the ground floor is very cozy with great coffee of course. The room no.4 I stayed in is very clean and equipped with amenities.

Positiv:: Location is perfect in center of old town , down stair is coffee shop , easy to find food restaurance , can walk around old town , fantastic time .

Negativ:: N/A

Positiv:: Very young and pleasant staff! Good coffee!

Positiv:: Schönes Zimmer, nettes Personal

Negativ:: Lage

Positiv:: Die Lage ist gut, das Hotel liegt mitten in der City. Allerdings ist das Hotel Ansicht nicht so schön, wie auf dem Fotos. Aber für eine Nacht ist es völlig in Ordnung. Das Frühstück war auch sehr schwach..., es gabs Kaffee, O-saft, Toastbrot und Marmelade.

Negativ:: Badezimmer Beleuchtung zu dunkel, Wasserhahn hat gewackelt, Klimaanlage brummte die ganze Nacht,

Positiv:: Very comfortable rooms.

Positiv:: Super Preis-Leistung. Sehr freundliches Personal. Große Zimmer.

Positiv:: Staffs, room.

Negativ:: Location

Positiv:: I chose this place as it was just 3 minutes walk to the hospital. The staff were very welcoming and the room was clean.

Negativ:: The mattress was a little uncomfortable. I could feel bed springs. But the sheets were nice!

Positiv:: Boutique hotel quiet and hidden away but still close to everything we wanted to see

Negativ:: The breakfast included was very sparce Toast cereal coffee tea banana

Positiv:: A quaint little hotel in the heart of Phuket Town. Great Location to travel around on public transport. I just love the retro look of this hotel. The staff literary went out of there way to help each customer. I hope the owner knows that the staff brings and retains customer for this hotel.

Negativ:: There were times when the bathroom had a strange smell of sewerage after rain. But the stuff right away sorted it with air freshener until a plumber could be engaged.

Positiv:: Very clean and quiet. Staff are friendly. Water head and water pressure is in good condition.

Negativ:: Far from phuket old town. If you need to go to patong you need to take a bus to the old town and then take another bus to patong.

Positiv:: The room was far exceeding my expectations, was very comfortable and a very good size! The bathroom was very clean and the shower lovely! The staff were very welcoming and helpful. Its a perfect location for the Bangkok hospital and very good value for money. Taxi to Central Festival is cheap and quick! Highly recommend this hotel!

Negativ:: Nothing!!

Positiv:: Really quirky and nice and great neighbourhood if you are looking for non tourist. Staff were lovely.

Negativ:: Hard mattress and breakfast not great.

Positiv:: Das Zimmer war sehr sauber und schön Eingerichtet, es sich genau so aus wie auf den Fotos und lässt einem gleich wohlfühlen. Die Ausstattung entsprach der Beschreibung, hatten sogar ein Föhn, was in Thailand nicht so oft der Fall ist. Minibar vorhanden. Man bekommt jeden Tag kostenlose Wasserflaschen und das Personal ist sehr freundlich.

Negativ:: Da es sich um ein kleines Hotel handelt, gab es keinen Lift, die Hotelangestellten helfen jedoch beim Tragen des Gepäcks. Das Frühstück ist im Preis inbegriffen, jedoch bekommt man da nur Kaffee, Tee, Butter, Marmelade, Toastbrot und zwei Sorten von Obst, hätte ruhiger etwas diverser sein können.