Hostel Lion Lodge Luzern

Doppelzimmer mit Bad im Zimmer. Das Zimmer war sehr klein und es gab praktisch keinen Platz, um sich zu bewegen. Bad war sauber und ordentlich. Die Bettwäsche war nicht sauber ... Eine gute Option für eine Nacht ... kein gutes Preis/Leistungsverhältnis

zu kleine Zimmer und dreckige Bettwäsche ...

Einfach, sauber, günstig,

Nothing!!

One shower and one WC for the whole floor!!! for all 6 dorms!! no wifi in building, wifi was only available on ground floor!! single small kitchen on ground floor for the whole building it was very crowded.

The attitude of one of the receptionist is poorly agreed. He was not trying to check in his booking system what I said about my booking information. He arranged 4 persons of us to stay in a 5-bed room means that we would stay with another person, whereas another receptionist already confirmed my booking via email and arranged me a room including 4 beds what I exactly booked via booking.com. According to him this conversation was not valid since the one I contacted via email was not there when I checked in. Wow. I was okay. Then, I had to show him my booking information in booking.com which I had to connect internet and so on to prove my booking was what I said. Eventually, he confirmed my booking and told me he was not checking properly my name. What wrong at him. Instead of debating my saying, the long discussion could be shorten if he could listen to me and be patent enough to check my personal information, which I gave him when I arrived to check in. I would evaluate the check in service is bad due to the servicing attitude of him. In addition, there is the heating system in the shared toilet and shared bathroom but not working at all. We stayed there in December and it was extremely cold, but we had to compromise these things.