Hotels in Vile Parle - Mumbai

Positiv:: Nice room which was spacious. It was neat and clean. Size was decent . The breakfast was good . One of the reviews I had read about the lack of windows in the basement where breakfast was served and found that ridiculous. More important the food was good. Only one suggestion or improvement that I would to make is that in the bathroom there was one light above the basin which cannot be switched off. That was a bit of a problem as night time I didn’t want to have any light and there was some light despite closing the bathroom door.

Negativ:: The bathroom wash basin light that could not be switched off

Positiv:: Staff and Location

Negativ:: Toilet had running water all night. Air Conditioning Unit had smelly air coming out of it.

Positiv:: Value for Money. In the center of the city. Near to the airport. Staff was friendly. I will prefer to stay again in this hotel if I am travelling again in the city.

Positiv:: Neat and clean place

Positiv:: Rooms , location

Negativ:: Lenin

Positiv:: A descent hotel for one night short stay. First of all, the location is very good as in close proximity to airport and western express highway. Although they served a most basic buffet breakfast but it would be ok if you like omelette and fruits.

Negativ:: The air-conditioning of the room was indeed very noisy....mattress was not comfortable (it was spongy soft with no firmness). The cup-board was very dirty.

Negativ:: As I m genius customer of booking.com I informed the person at reception that we have privilege to checkout late. However he said no u hav to chck out now only at 12.00. That was no expected .

Positiv:: Staff way of talking was very rude, mainly senior staff , junior staff was very nice cleaning and

Negativ:: Cleaning and senior staff attitude to be verychanged

Positiv:: Nothing

Negativ:: No kitchen, They will arrange food from outside. Which will take nearly 40 to 45 mins. Food quantity is very less. Very old hotel built in 1983.

Positiv:: Absolut super am Terminal 1 (domestic) gelegen, saubere Zimmer mit AC und gutem Frühstück, Shuttle zum Terminal 1, nettes Personal

Negativ:: Leider kam auf unsere Shuttle-Anfrage (Abholung von Terminal 2 nachts) keinerlei Antwort, Frühstück muss bestellt werden und hat dann bis zur Lieferung 35 Minuten gedauert (muss man einplanen)

Positiv:: Very poor

Negativ:: Nothing

Positiv:: The price.may be yes if you are in transit to catch another flight.they also arranged airport pickup with a good car.

Negativ:: Situation is very odd in a narrow street,no attached restaurant in hotel but ok for many spend.

Positiv:: Nothiong to write good

Negativ:: Nothing Staff very rude Toilet worst than public toilet

Positiv:: Smooth pick up and dropping from and to airport.

Negativ:: Check out time was at 12=00 noon. I was told that it could be 24 hr had I booked directly. We avail booking.com for some extra facilities.But the case was reverse here.

Positiv:: Early check-in

Negativ:: Hard to find

Positiv:: Awesome breakfast, very close to the airport, free airport shuttle, pet-friendly without additional cost and very friendly staff.

Positiv:: Kostenloser Flughafentransfer inclusive

Positiv:: The room is big, furniture a little vintage and peculiar

Positiv:: The staff was helpful and smart

Negativ:: Falling off the broken chair while getting getting to have my dinner. Luckily didn’t get hurt

Positiv:: Klimaanlage, eigenes Zimmer mit Schlüssel, nah an der Zug-Station Byculla

Negativ:: Laute Geräusche von Geräten im Zimmer (? Von einem Wasseraufbereiter oder so) Besonders störend bei Nacht, aber man konnte dennoch schlafen

Positiv:: Staff was very helpful and so good

Negativ:: WiFi has to be improved as it gets disconnected every now and then

Negativ:: The breakfast; the dirty wash basin in the dining room. Very poor standard.

Negativ:: Staffs are unusual in their approaches. Thier systems or rules are unmatched with the industry

Positiv:: lOCATION NEAR TO AIRPORT

Negativ:: RESTAURANT IS NOT AVAILABLE FOR GUEST ACCESS

Negativ:: Leider konnte ich nicht frühstücken, da mein Flug so früh ging. Als ich um eine Tasse Tee bat, wurde mir gesagt, dass ich diese dann bezahlen müsse. Dies hat mir nicht gefallen, und ich habe es auch geäußert.

Positiv:: Shuttle to airport

Negativ:: Staff's behavior is not good

Positiv:: One thing I liked was the staff at breakfast were very kind and always accommodative and the luggage person helped me alot and was kind man Other than that nothing .

Negativ:: I had the worst experience of my life . a hotel and mainly front office staff very inconsiderate The manager didnt turn up just communicated on the phone . I had an AC room booked and at 1am find out when checked in at 12.25am that Ac not working and being tired after missing international flights telling the hotel front manager and then they coming after few min changing room . 1 Am switch rooms ??? Didn't they know of customer arriving soo previous check in. Also requested them that when i checked in after midnight If i could have a late checkout as 4pm I had a pick up to nearby town . They refused and just said i would only get 1 extra hour that is 1pm . Which every hotel considers and really not a favour . Then i decided to call my family friend to come and see me at 10am at hotel and take my luggage with them as then i would be picked from their home at 4pm . I get a call at 10am or so that i have a guest I ask.them to send him up . THEY REFUSED SAYING NO U COME.SEE HIM DOWN. I went down and asked why they say hotel policy I asked them give me any rules and writting . They could not present . And i had to sort my luggage in room and give my family friend . And they tell me we can only help u by taking luggage in lobby or restaurant and u can do it there!!!! Then manager was called he never came personally . And 2 times I spoke to him even asking him to refund me money of what they delivered me was a non ac room and not AC room which i booked all he did was nothing and lastly he actually threats me that I will Call the Local cops I said do that . And they called and I explained myself and cops too listened and knew it was not right The way customer was treated . Worst experience from people and service like this . Never ever booking with them Ever !!!! Lastly I just took my luggage by 11am and left They didn't refund me any balance saying Talk to booking.com . Soo i wonder how booking.com is going to refund me the money .

Positiv:: Location is good for airport. The rooms are OK, staff OK, breakfast sort of OK, everything OK.

Negativ:: The little things are missing - WIFI needs tokens for each 24 hours and keeps falling out, no drinking water or tea/coffee facilities in room - all has to be through room service. Feels dated in its approach.

Positiv:: Gute Lage in der Nähe des Inlandsterminals 1B Kostenloser Airportshuttle.

Negativ:: Die Unterkunft ist sehr abgewohnt. Polster und Wand bedürfen einer dringenden Auffrischung. Das Frühstück konnten wir nicht testen. Ein Lunchpaket gab es ebenfalls nicht.

Positiv:: Nothing.. except close to airport..

Negativ:: Very very dirty and unhygienic. Staff not helpful at all..Would never ever stay or recommend this hotel to anyone..

Positiv:: nothing

Negativ:: nothing

Positiv:: Exellent location. Did not partake of breakfast

Negativ:: Room looked a bit aged and worn out.

Positiv:: Location

Negativ:: Bathrooms were not clean Wardrobe is small Guest not allowed in room even in daytime