Günstige Flüge mit Norwegian finden

baggage policy scam

Positiv: The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in.

Negativ: The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well.

Negativ: Excruciatingly slow loading, taxi and flight.

Negativ: Boarding was over three hours late. Ground crew was not forthcoming with information. Packed us into a small waiting lounge and then cleared the lounge. The ground crew looked out-of-control of the situation.

Negativ: I had a terrible stomach ache & they would not let me use the restroom!!!

Negativ: Checking in at CPH, was a complete zoo, with failing computer systems and little or no information.

Positiv: Plane was okay and the food was pretty good.

Negativ: Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company.