Rooms Make yourself at home in one of the 21 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This aparthotel also features complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include express check-in, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge. Property Location With a stay at Maya del Mar - Near Playa del Carmen Main Beach, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and Playa del Carmen Main Beach. This aparthotel is 0.7 mi (1.1 km) from Mamitas Beach and 1.1 mi (1.7 km) from Playa del Carmen Maritime Terminal. Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 50 per stay A tax is imposed by the city: USD 1.65 per accommodation, per night We have included all charges provided to us by the property. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
