Hotels in Albufeira

Positiv:: tolles Essen, sehr schöne Anlage, alles wunderbar

Negativ:: Kinderprogramm für ältere Kinder könnte besser sein

Positiv:: Superb resort with excellent choice of restaurants and really friendly helpful staff.

Positiv:: Beautiful grounds, beach and pools. Loved Mizos the Japanese restaurant! Breakfast outstanding too. We took the villa vita yacht out for a full day cruise along the Algarve coast and saw the caves. Amazing experience we loved Jose and Antonio!

Negativ:: No complaints

Positiv:: The room and private terrace, stunning hotel grounds, facilities, the impeccable service and the staff

Negativ:: Primarily three small points - the location of the tv in the bedroom is disrupted by the 4 poster bed which blocks direct visibility, a guide book is needed for the room (for example to understand the functionality of the thermostat, use of the fireplace, use of the sound system etc) and more onsight dining options for less heavy meals. However, there are all very small points to a very comfortable and relaxing stay.

Positiv:: Breakfast was very good. Location was fantastic and good to have a choice of two venues.

Negativ:: The restaurants and pool bars were very good but I felt that the food was at times overly fussy and it would have been nice to have more varied options, especially a typical Portuguese restaurant amongst the restaurant choice.

Positiv:: So ziemlich alles perfekt

Negativ:: Das der Aufenthalt nicht länger war

Positiv:: Ich kann mir kein schöneres und komfortableres Hotel vorstellen. Es ist ein besonderes Privileg dieses wunderschöne Hotel und die freundlichen Mitarbeiterinnen und Mitarbeiter erleben zu dürfen. Die Anlage ist super schön, großzügig bemessen und sehr gepflegt. Der Service ist aufmerksam, freundlich und kompetent. Es war bereits unser 2. längerer Aufenthalt, wir kommen bestimmt wieder.

Negativ:: Uns hat alles gefallen. Es gibt keinen Grund für Beanstandungen. Bitte macht weiter so.

Positiv:: the staff is exceptional. always happy and very willing to help. great attitude and went far beyond their regular duties. so much to do at this resort. many restaurants and pools to choose from while at the same time you don't feel like there any too many people around. lots of places to relax yet many things for kids. a perfect resort for couples and families.

Negativ:: nothing.

Positiv:: Breakfast, pools and the staff

Negativ:: Room prices and access to the beach

Positiv:: Amazing place , a preview of the paradise

Negativ:: Add a salt water pool

Positiv:: Exzellentes Top 5* Hotel, perfekter Service, ausnahmslos sehr freundliches, hervorragend geschultes Personal, nicht umsonst Member of Leading Hotels of the world...

Negativ:: Die Preise für die Gastronomie sind hoch, zwar einem 5* Hotel angemessen, aber man sollte pro Tag/ Person mit 100€ kalkulieren, Ocean Restaurant (2 Michelin Sterne) nicht mitgerechnet.

Positiv:: Beautiful views from the infinity pool Lovely grounds and very kind staff especially around the pool Breakfast was tasty Lovely room (small apt) Decent spa Pool areas very tastefully designed Nice to have a no children pool but the ones that were family friendly were lovely too

Negativ:: It’s a personal thing but we found that the quality of food in the restaurants in the evening was not as high as we would expect and generally expensive, but it is of course a high end resort and it’s a question of taste of course. Housekeeping in the evening was a little bit erratic

Positiv:: Excellent hotel with beautiful park, access to the beach, great swimming pools. Very good and varied food in several restaurants. Very nice kid's house.

Negativ:: Beds could have been more comfortable, especially the setup advertised as 'king's bed' is in fact a set of joint single beds with separate sheets. The pillows were uncomfortable, too big and too hot. The way the room serviced set up the sheets in (separate) beds every day was very uncomfortable and forced us to 'fight' with the bed trying to extract the sheets and comforter from the underneath of the mattress, this could be addressed at least during the evening room service. The quality of sheets and comforter provided in the baby cot was also not good, and there was no pillow size dedicated to toddlers, especially the pillows are too big even for an adult.

Positiv:: Not mixh

Negativ:: Basin Sink blocked, shower drain blocked and air con didn’t work

Positiv:: Lovely hotel, facilities great, breakfast lunch and dinner all excellent quality and freshly prepared. Staff very nice and attentive. Surroundings and pool areas very pleasant. Short walk to the beach. Would definitely go again. We had a junior suite; great for young families with a kitchenette although ours are older but I remember those days !

Negativ:: Honestly can’t say I didn’t like anything, I was very impressed and I am fussy!

Positiv:: Everything was fantastic, the spread at breakfast and dinner, the staff were all very efficient, very polite and attended to our specific needs at every moment. We used the indoor heated pool and the outdoor heated pool, both were perfect. We did many of the free classes that were offered, the yoga class, HIT and another exercise class as well, and all were brilliant. The path to the beach was beautiful, a bit breezy though.

Negativ:: The bathrooms in the rooms are a bit too open, but besides that the property was lovely.

Positiv:: Loved the pools & area. the proximity to the beach. Liked the open sitting area for drinks in the evening or breakfast in the morning. The bedroom layout & space was great, plus the view. The staff were very helpful. Highly recommend the Open Deck restaurant. Great amenities & grounds. Walking distance to local shops & restaurants.

Negativ:: The entertainment music in the bar & the outdoor sitting area conflicted with each other one evening as there were too close together which did not equate to a relaxing atmosphere. The selection of the Buffet restaurant was good but food did not reflect The Deep South as advertised.

Positiv:: Amazing hotel... Good staff, excellent facilities, service and food. Overall, a wonderful stay. The grounds are also beautiful, with access to a wonderful beach.

Negativ:: I wish the hotel was further to the east near Tavira/Vila Real. I know this is not the hotel's fault, but Albufeira was a bit of a hell hole over-run with the worst kind of package holidaymakers. With that said, you have everything you need at the hotel, so it should not be an issue.

Positiv:: The hotel very clean but never refilled any tea amenities

Negativ:: The location a bit remote the beach was overcrowded as its public and food was very average made for the masses

Positiv:: Friendly and forthcoming staff

Positiv:: Wir hatten einen tollen Aufenthalt im epic sana. Die Anlage ist sehr schön und gepflegt. Die Mitarbeiter sind alle so freundlich und hilfsbereit, wir haben uns wirklich sehr wohl gefühlt. Über eine Treppe gelangt man zum Strand und Fußläufig erreicht man in 2 Minuten einen Supermarkt der eine gute Auswahl hat und glaube 3 Restaurants. Wir haben mit Halbpension gebucht und das Buffet war sehr abwechslungsreich und lecker. Das Frühstücksbuffet bietet auch reichlich Auswahl. Es wird immer frisch gepresster Orangensaft und alle möglichen Kaffee Spezialitäten serviert, auch viele Alternativen zu herkömmlicher Milch gibt es. Für uns war der Aufenthalt wirklich perfekt und hoffen das wir bald wieder kommen können.

Positiv:: Die Anlage des Resorts ist sehr schön, tolle Lage fast direkt am Meer mit Zugang zum Strand, großer Poolbereich mit bequemen Liegen, die Zimmergröße war sehr angenehm

Negativ:: Der Service passt nicht zu einem 5 Sterne Hotel, da ist noch viel Luft nach oben. Das Frühstück könnte abwechslungsreicher sein. Preis-Leistungs-Verhältnis passt nicht so ganz

Positiv:: Convenient size, beautiful gardens, clean facilities, child-friendly, highly adaptable to requests

Negativ:: You have to pay 18 euros for a full day of 2 sun loungers/parasol on the beach. I would expect a 5 star hotel to subsidize this cost for hotel guests who access this section of the beach with their room key card.

Positiv:: We celebrated our special wedding anniversary at the hotel and picked the perfect romantic place for the occasion. Each and every staff member was attentive, pleasant, helpful and displayed a very high standard of service. It was a very relaxing environment where we were able to de-stress, unwind and relax. The evening and night atmosphere was convivial and enjoyable. The fabulous facilities, delightful decor and serene atmosphere which characterise the hotel are a true delight. It was the heart and soul of the hotel's dedicated exemplary team that made our stay a truly special five star rated experience.

Negativ:: Everything was perfect.

Positiv:: Rooms are stunning

Negativ:: No complaints at all

Positiv:: Beds were so comfortable. Pool area lovely. Staff friendly. Ideal for solo traveller. Lovely beach nearby. Buses available at hotel to nearby areas. Entertainment was good at night

Positiv:: fantastic breakfast and dinner. wonderful staff. Luxurious, clean, cleanliness every day. Large pool with associated big garden. Peaceful and pleasant atmosphere throughout the hotel. Portugal - The Algarve is a wonderful place to visit - we were very pleased with everything and can warmly recommend both the hotel and the place! We would love to come back !

Positiv:: Pool, Zimmer, Frühstücksauswahl, Abendessen, Freundlichkeit des Personals

Negativ:: Die Entfernung zum Strand...es gibt zwar nem Shuttle aber der fährt nicht sehr oft

Positiv:: The food was excellent. Both for breakfast and dinner.

Positiv:: Essen war sehr gut, Grösse Zimmer, bequeme Betten, sehr freundliches Personal

Positiv:: Everything, breakfast was amazing along with entire stff.

Negativ:: Nothing

Positiv:: The whole hotel was beautiful and all the staff very friendly. Felt very luxurious and at home. Wouldn’t praise it enough.

Positiv:: Cleanliness , staff friendliness , rooms superb, breakfast excellent , pool and facilities top class . Overall , a super relaxing place .

Positiv:: We stayed in this hotel about 4 or 5 years ago now with friends, and we enjoyed it then so when we were looking for a quick short break we thought it was ideal to return. From check in we were extremely impressed with the whole experience, reception staff really welcoming and as we had mentioned that we were returning guests and celebrating our wedding anniversary, we had been upgraded to a beautiful room overlooking the pool and fruit and wine left for us. Then the next day we had a lovely little note welcoming us back with a bottle of port and some cheese. The rooms had been refurbed since our last stay and to a very high standard, we enjoyed the whole experience so much we are already looking to return.

Negativ:: There were only a couple of little things if we really wanted to be picky.... we would have preferred to be able to walk up and down stairs, rather than having to use and wait for the lift. The fillings in the wraps and sandwiches could have been a bit more generous!!!

Positiv:: Food, service, pool area, room

Negativ:: Distance to the beach

Positiv:: The staff are so friendly and so willing to ensure your stay the best it can be! The food is great and the bar staff were also amazing... couldn’t find anything negative to say about the hotel... honestly a really great place to stay!

Negativ:: Nothing

Positiv:: Staff were very helpful but some had language difficulties

Negativ:: The facility is understaffed and the service is weak even though the staff tried their best.

Positiv:: Beautiful beach. Helpful staff. Great food!

Negativ:: Too big!

Positiv:: Stayed here before - the most picturesque hotel I’ve been in

Negativ:: Restaurants can be pricey.

Positiv:: Wunderschön gelegene Anlage mit perfektem Service, sehr komfortablem Zimmer und hervorragendem Essen

Negativ:: Pool war noch recht kühl

Positiv:: Cleanliness, spacious, not over crowded. Selection and variety for adults and children, upmarket finishes.

Negativ:: Queuing for omelettes for breakfast(being picky!) they were good though! A consideration - the suite was lovely, but tricky having 2 floors with young kids. The access to children at night was difficult and meant parents slept separately, 1 with each child. The staircase is not child friendly.

Positiv:: Es gibt nur wenig Hotels, bei denen man sagen kann: PERFEKT! Aber dies trifft jedoch für mich (als "verwöhntem" Reisendem), auf das Pine Cliffs Resort voll und ganz zu. Es gibt nie die 100%, aber die kleinen Dinge (z.B.Warteschlangen am Wochenende zum Frühstücksraum nach 09.30 Uhr) wären meckern auf hohem Niveau und sind nicht Schuld des Hotels und Managements. Das Personal ist sehr gut geschult und spricht hervorragend englisch. Außerdem ist das Personal von einer sehr natürlichen (nicht kommerziellen) und herzlichen Freundlichkeit. Die weiträumige Anlage ist top- gepflegt und sehr, sehr sauber.

Negativ:: Ach herrjeh...das wäre Fliegendreck im Pfeffer suchen...Die Sonnenliegen an den Pools sind aus rutschigem Korbgeflecht, so dass die Auflagen, wenn man das Rückenteil aufrecht stellt, langsam mit einem nach vorne rutschen. Aber ist das ein Mangel? NEIN!!! Sparen Sie sich einen Ausflug nach Albufeira...es ist das Negativ- Beispiel dafür, was Touristen aus einem schönen alten Fischerdorf machen können. Billige Läden mit Plastik- Mitbringsel (Made in China) und nur noch wenige für lokale Spezialitäten. Überhaupt nicht gefallen hat mir, dass immer noch Delfin- Shows in Albufeira angeboten werden. Gehen Sie dort bitte nicht hin...das ist eine üble Form von Tierquälerei!!!!

Positiv:: Exceeded expectations in every way: friendliness of staff, food, facilities all first-class, in an incomparable setting. Truly exceptional.

Positiv:: Läge Hotelanlage

Negativ:: Ab dem dritten Tag Abgestandener Wassergeruch im Zimmer Wurde weniger wenn mann die Klimaanlage als Heizung benutzte

Positiv:: The property was very nice. The location was amazing and relaxing. The landscape was beautiful.

Negativ:: We booked a grand deluxe room (for extra charge) and asked for a quiet room. They gave us a “connected” room to the neighbours and in front of the breakfast area, and the noise started very early from the staff. The staff was friendly and polite unless you need their support. Due to unprofessional check-in, additional amount for the stay was booked. During the stay we had to communicate and to explain that the full amount was already booked and the reception staff stated We should present bank evidence. ridiculously. Finally, the staff realised their mistake but no one apologised. There are several restaurants in the complex with strange and inconvenient working time.

Positiv:: Sehr stimmige Anlage. Grosszügig Zimmer und Räumlichkeiten. Wahnsinns Strand

Negativ:: Der Room-Service brachte nie frische Gläser, nur auf Anforderung.

Positiv:: Amazing experience. The food, the service and the property were 5 star status. Blew away any other property in the area. The food was worth the price.

Positiv:: First- I came with my wife not my partner. Leave that choice in the question please. Glad to see so many families here. I loved the grounds, flowers and fountains. Second- The odour from the sewer needs to be addressed/ thanks for moving us. Third- At least one wine (same year and winery) on the menu the of La Pescador Restaurant was sold at the local Llidl for 1.5 EU. ps I am a winery owner and notice such things. Thanks for our stay- we have been at other hotels in the collection and love them too. Follow us- we are travel guides. Thanks - Jamie & Claire Travel Website - TravelTheseStones.com 10k + followers and growing. See our story and photos there.

Negativ:: Pool temperature for North American guests needs to be warmer.

Positiv:: Tolles Hotel, mit einzigartiger Lage! Das Essen war super, große Auswahl und sehr viel. Das Person war allerdings das Beste: immer freundlich, extrem zuvorkommend und aufmerksam.

Positiv:: Huge king-size bed Excellent buffet Good indoor pool Great wifi connection

Negativ:: The bathroom extractor was too noisy

Positiv:: Staff were very helpful, food in the restaurant was excellent and the hotel was kept immaculately clean.

Positiv:: Great location, infrastructure and service. The buffet food is great. Huge room with plenty of space. The gym and is great and the hotel gardens are amazingly well kept. Great beach right next to it.

Negativ:: Lack of ambience overall. A bit dead outside. The schedules for meals cater for retired people and for some reason a lot of german retired nationals. Although the hotel has great infrastructure and location it doesn't have a lively environment - it's a shame. The included wine on the package is not good.

Positiv:: Schönes Hotel, großzügige Zimmer, sehr nettes Personal und großzügige Essensauswahl. Preis-Leistungsverhältnis top

Positiv:: Der Empfang, insbesondere der Service, die Herzlichkeit von Frau Luisa. Einfach so wie es einem gefällt und sich Willkommen fühlt. Danke.

Negativ:: Alles gut.

Positiv:: It is very clean, staff attentive and welcoming. Would come again! :)

Negativ:: For vegan options please include more beans, nuts and pulses for protein. Vegan cheese contains very little protein. Please have water refill stations instead of supplying water in plastic bottles.

Positiv:: Everything was superb location bit hilly food very good and easy relaxing surroundings in hotel calm and peaceful

Negativ:: Can’t think of anything I had no problem with anything

Positiv:: we had a room with an ocean view... sound of waves and singing gulls - wonderful!!!

Positiv:: Sehr sauber, gutes Essen, sehr freundliche Angestellte

Negativ:: Leider geht fast niemand duschen vor dem schwimmen im Pool!!!

Positiv:: Spotless. Excellent staff and facilities. Great location with many lovely local places to eat a short walk away.

Negativ:: Both the outdoor pool and the jacuzzi pool were exceptionally cold, so much so that we barely swam in them. We usually go in the pool a few times a day so this was disappointing for us. We used the indoor pool instead.

Positiv:: It's OK, but about as far from Portugal as you can get, the only thing Portuguese about it is the charming staff. The build quality and hotel infrastructure I can't fault, definitely 4-5* standard. Nice room, quality bathroom fittings. The food is adequate international buffet.

Negativ:: They really need to improve the coffee. It's terrible compared to a 60-70 cent café in the rest of the country and switching off the coffee machine in the restaurant at dinner time is just mean and unreasonable. It's more pensioners only than adults only, place is dead after 11pm, which is just weird for Portugal. Needs to enter the 21st century too - limit of 3 wifi devices per room - as a couple we have 7 between us :-)

Positiv:: ausgezeichnet

Positiv:: Einfach genial, viele Pools, direkter Meerzugang, sagenhafter Strand, super grosszügige Familienzimmer

Negativ:: Das Ressort ist sehr weitläufig. Wer mit dem Auto unterwegs ist, hat Vorteile.

Positiv:: Facilities Activities Cleanliness

Negativ:: Longer waits at reception and bar Very busy around pool no sun loungers free from 09.30

Positiv:: Location, staff and accommodation

Positiv:: Good facilities

Negativ:: Food was not great

Positiv:: Space , views and oprions for eating

Negativ:: Pools a bit busy and no life guard to stop older children playing ball games etc

Positiv:: Fabulous rooms, comfortable, spotless facilities & friendly staff.

Negativ:: Food could’ve been better, whilst not too bad a little expensive for what you ate.

Positiv:: Very nice hotel and its area... and it’s huge! Great gym very nice breakfast Beautiful beach Nice restaurants Great pools Very clean three-bedroom apartment Little supermarket in the hotel to get simple stuff as milk, bread, wine - very handy We loved the stay!

Negativ:: - We were driving for 10 minutes around the hotel area to find their reception... the signs were at the beginning „residence“ then they turned into „casas“ so it‘s quite confusing and we asked receptionist about that and she said that we need to complain to management - so,guys, we are complaining sort of :) - Kids club we found very expensive for 70€ a day, with 4 kids it’s too much and also not everyone at the reception knew the rules of the kids club so you had to ask 3 different persons for rules/payments etc... - Not enough stuff in the kitchen to cook etc... 3 bedroom apartment requires cooking for many people so there should be enough stuff for it - Very hard beds

Positiv:: Friendly staff

Negativ:: The beach is far

Positiv:: Very nice complex with many facilities and nice restaurant and the beach location is spectacular.

Negativ:: The sun beds at the beach are included though not enough beds available because guests put their towels.

Positiv:: Pretty grounds, luxurious room, good weather

Negativ:: Rude inattentive staff, cold swim pools, average to poor food quality, very expensive

Positiv:: The best was the easy proximity and wonderful board walk to the famous Felicia Beach. The staff was attentive. The food was healthy and beautiful. Very comfortable beds. Lovely patio on the ground floor. Huge master bathroom. Great kitchen.

Negativ:: We wish we would have had coffee and tea service in our rooms, or at least at the reception area.

Positiv:: Trotz des sicherlich hochpreisigen Segmentes, kein show off der anderen Urlauber, englisches Understatement und familiäre Atmosphäre im Vordergrund. Selbst der ca. 15minütige Fußweg zum Strand durch das Resort ist pure Erholung angesichts der gepflegten Umgebung. Ist auch eine tolle morgendliche Joggingstrecke mit ordentlichen Treppentraining vom Beach zurück (Habe den Fahrstuhl nicht einmal benutzt). Die Größe des Appartments (2 bedroom), der Betten (getrennt für die Kinder!), zwei geräumige Bäder und der traumhafte Strand haben den Urlaub zu puren Erholung gemacht. Insgesamt die umwerfenden Größe des Resort, die es erlaubte, sich zu keiner Zeit beengt durch andere fühlen zu müssen. Selbst im Appartement jeden Tag Reinigungsservice mit Stellung von zwei Flaschen Wasser. Das sehr freundliche Personal. Die Handtuchpolicy für Pools und Strans ist sehr gut. Toll, die Möglichkeit im Appartment von den doch hochpreisigen Restaurants im Resort getrennt eigene Wege gehen zu können. Supermarkt direkt vor dem Resort und Appartement Terrassen, kann nur luxury residence beurteilen, sehr großzügig. Unmittelbar neben dem Resort aber auch sehr gute Burgeria. Toll die Golf Stunde für die Familie als Anfänger. Die verschiedenen Facetten des Resorts bieten für jeden das Richtige von Villa bis Townhouse bis Appartment oder Hotel. Gute Waschmöglichkeiten im Appartment. Nur 2,5 Stunden Anreise von Lissabon ermöglicht tolle Verbindung mit Städtereise. Faro Airport halbe Stunde vor der Tür.

Negativ:: Wenn es etwas in den klimabewussten Zeiten gäbe, sollten überwiegend Clubcars als Shuttle Service angeboten werden, die mit etwas häufigerer Frequenz einen pick up Service ermöglichen, v.a. wenn man abends nach den Strandtag doch müde ist. Das würde die Kinder freuen. Das sehr schön vor dem Golfplatz gelegene Restaurant der luxury residence sollte abends a la carte anstelle eines unruhigen Buffet's anbieten, um noch entspannt den Abend beim Essen und einem Glas Wein mit Blick auf die über dem Golfplatz untergehende Sonne geniessen zu können. Tennis Hartplatz zu teuer! M.E. hier compulsory Lösung besser geeignet. Für die Küche in den Appartements sollte angesichts des Preises eine Grundaussattung an Tabs, Spülmittel/Schwamm, Geschirrhandtüchern und Papierollen zur Verfügung gestellt werden können. V.a. aber nach nur 5 Tagen wieder abzureisen!

Negativ:: Breakfast, staff need to be more attentive. Management need to refrain from taking pictures of their food set up during service.......shocking.

Positiv:: The breakfast was excellent.

Negativ:: Nothing

Positiv:: Dasxfrühstück war sehr gut, auch das Abendessen , wir haben zweimal fischbgegessen, der hervorragend war

Negativ:: In der Sauna und im Dampfbad sitzt man im Badeanzug und im aussenbereich am Pool wird nichts abgewischt bzw. Aschenbecher ausgelegt

Positiv:: Mehr als zufriedenstellen

Positiv:: Sehr nettes Personal

Negativ:: Klimaanlage nicht gut funktioniert und Klopfgeräusche die ganze Nacht

Positiv:: loved everything else..beds .pool..

Negativ:: miss the guy on reception from last year..he was so friendly and helpful..not so much the ladies.

Positiv:: Above all the position. Very calm and quite althoght a few yards from one of the most beautiful beaches in Algarve. We were given a room at the ground floor with a very nice balcony facing a beautiful large swimming pool. It was nice sitting outside and enjoy the wiew of the many birds around the pool. The SPA was very well kept and included a large Jacuzzi pool, a sauna and turkish bath. The breakfast was of a very good quality and the staff very helpfull and cheerful. We very much enjoyed our midnight caipirinha served in the garden sorrounding the pool the night before the end of our stay and were very sad when leaving this hotel and promised ourselves to return.

Negativ:: There is nothing we disliked. Everything was enjoyable.

Positiv:: Swimming-pool and Staff, Perfect!

Negativ:: Breakfast, not much variety of fruit.

Positiv:: We liked the hotel very clean and friendly

Negativ:: Make a better car park

Positiv:: They gave us a room with a view over the pool which was above what we had booked this was great as I had the room to get ready in on my wedding day ... it meant that my wedding party who were also getting ready in the room enjoyed them too .... the hotel delivered a complimentary bottle of bubbly and chocolate strawberries

Positiv:: Good location near the beach. Big room with comfortable bed. No children allowed in the hotel so very calm and quiet. Nice pool area

Negativ:: I am always surprised about the poor quality of hairdryers in hotels. Staff at the reception can be more friendly.

Positiv:: Very Friendly and approachable Staff,. Very pleasant people to deal with . Painless check in. Good Location near Gale beach. Quiet area. Solid breakfast buffet.

Negativ:: We did not use the pool area as there are a number of excellent beaches nearby but sunbeds all seemed to be booked early in the morning. Minor issue ,I would have preferred to have had a self service coffee machine at breakfast as waiting to be served seemed inefficient .

Positiv:: The apartment was fully equipped. Beds very comfortable. Cleaners in every day. No towels left on sunbeds. Breakfast very good. Lots of variety.

Negativ:: There wasn't one thing I could fault. Peaceful and extremely clean.

Positiv:: The buffet was good

Negativ:: The plan of activities was not respected

Positiv:: Location

Positiv:: The rooms were very spacious, modern and clean. Great selection of pools to keep all the family happy.

Negativ:: I can’t fault it at all.

Positiv:: Wir waren in dem neu gebauten Teil der Anlage. Dieser Teil und die dazugehörige Poolanlage waren ruhiger als der Rest der Gesamtanlage. Das hat uns sehr gut gefallen. Wer mag, kann sich aber auch zu den anderen Poolbereichen, Restaurants etc. begeben.

Positiv:: Loads of pools and room

Negativ:: It was a little out of main town

Positiv:: Plenty of pool areas. Good beach access.

Negativ:: We had an issue with cleanliness in the kitchen, maggots were falling from the cooker hood, this was eventually resolved after reporting it twice.

Positiv:: Sehr schönes Appartement, schöne Aussicht von 3. Stock, leider sehr hellhörig. Schöne Poolanlage beim Alfagar 2.

Negativ:: Musik am Nachmittag von Poolanlage des Alfagar 1 war störend.

Positiv:: Stayed in the prestige building and was very nice and clean, rooms spacious also.

Positiv:: Very spacious, a variety of things to do, Very friendly and helpful staff, close to the beach and good pool selections. The prestige hotel was nicely designed with much nicer furnishings than the standard hotel.

Negativ:: Breakfast was average, not a lot of choice for vegetarians, heated pool wasn't heated,

Positiv:: Perfect for families

Negativ:: On site snacks and ice-cream very expensive

Positiv:: Excellent facilities, very clean and staff were very friendly and helpful, especially at the front desk.

Negativ:: Night time entertainment in the main Red Bar, was poor. We had to go into Albuferia each evening. Pool side bars were quite expensive, €3.30 for a magnum classic ice cream.

Positiv:: We have been to the hotel five times so that speaks for itself we always sorry to leave

Positiv:: Kilometerlanger Strand, Die Lage der Unterkunft, Poolanlage, genügend Liegen und Sonnenschirme vorhanden, Frühstück inklusive Kaffee, sehr saubere Zimmer

Negativ:: Dusche in der Badewanne, braten von Fleisch und Fisch im Restaurant - dadurch enormer Rauch- und Fettgeruch im Restaurant und in der Kleidung, Abendessen zeitweise nur durchschnittlich

Positiv:: Alles.In diesen Hotel stimmt einfach alles.Essen,Sercice,Betten,alles super.Die Aussicht aufs Meer gigantisch.Auch der Fitneesraum war gut ausgestattet und sehr sauber.Das Personal war sehr hilfsbereit.

Positiv:: The breakfast buffet (included in your stay) was great. Pretty much on par with 5 star all-inclusives from Mexico. The facilities were very clean, and the indoor/outdoor pools were well maintained with plenty of sunbeds nearby.

Negativ:: The location is a bit more remote, as you're looking at 50 euro taxi ride from Faro airport. The beach itself is a 5 minute stair climb, which isn't too bad. The jacuzzi was temperamental (it shut down randomly and also refused to start sometimes) and wasn't hot enough.

Positiv:: Sehr freundliches Personal. Zimmer sind größtenteils Sauber und das Bett ist hervorragend! Das essen im Restaurant sehr lecker. Der Weg zum Strand ist auch perfekt! In der umgebung gibt es aber noch schönere Strände etwas versteckt :-p haben uns sehr wohl gefühlt! 1 Minute entfernt gibt es einen kleinen Laden wo du alles bekommst . ( außer essen, nur süßes)

Negativ:: Die Badewanne hatte leider flecken von der Rutschmatte was mich persönlich etwas ecklig fand, es gab leider keine wattestäbchen und solche kleinen sachen was aber nicht sehr schlimm war.. (gibt es aber in vielen Hotels) für die Sauna bezahlt man leider nochmal drauf und muss auch reservieren.

Positiv:: Rundherum alles sehr angenehm im Bezug auf Personal und Gäste im Hotel ...

Negativ:: ... zum Abendessen sollten die Fleischangebote ein wenig besser sein hinsichtlich Qualität ...

Positiv:: Good pool good food good people...all good .

Negativ:: 2nd time here at Portobay and we love the location with a hired car its within minutes of Albufeira and a lovely drive to any where on the Algarve. Lovely beach for strolls and food is excellent . We feel at home with the staff very accommodating.

Positiv:: Die Lage des Hotels ist wunderschön. Praktisch auf einer Klippe gebaut. Wunderschöne Aussicht. Die schöne Aussicht stimmt aber lediglich für die Zimmer mit Meerblick.

Positiv:: fast wifi, large room, nice staff, nice restaurant overlooking the cliffs, live music each night, nice spa.

Negativ:: the bedrooms are so outdated. the decor, the carpeting, etc. a/c not strong enough for the heat. the card slot that powered the room was faulty, needed to be fixed for the electricity to work. the bathroom had a drainage problem and had to be fixed. you could hear the live music until midnight in the bedrooms. even though the hotel had beach access, you had to climb a huge amount of stairs to get there; very difficult for older people or people with mobility issues. public beach so you had to pay for umbrellas and chairs.

Positiv:: Direkt am langen und schönen Strand gelegen; schöner Gartenbereich mit Blick auf das Meer; vielfältiges und leckeres Frühstück; saubere Zimmer

Negativ:: Zimmer in die Jahre gekommen; à la carte Restaurant für abends nicht zu empfehlen (man sitzt zwar nett, aber Essen ist teuer und nicht gut); schlechtes WLAN

Positiv:: Lage und Strand super

Positiv:: Sehr schöne Lage

Negativ:: Abends müsste es eine bessere Animation geben!

Positiv:: Nice and clean and very spacious

Negativ:: Mosquitoes and flies towards the end despite closed windows but inevitable in a warm climate. All the outdoor pools were unheated which spoiled the swimming experience for our four year old and us as was painful getting in. Such a shame as went two years ago and I thought one was heated, quite sure in fact otherwise wouldn’t have returned. Only thing that let it down. Some live music might have been nice.

Negativ:: The restaurants are more expensive than most others outside the resort, but you pay for the resort feel and atmosphere.

Positiv:: Fantastic location, Excellent facilities for the family, knowledgeable and friendly staff. The private beach is divine .

Negativ:: Unfortunately the apartment had ants on arrival. For a top rated hotel, we had to ask for more bathing soap for an apartment that sleeps 6. Also it would have been nice to have dish washing soap or liquid rather than having to stack dishes for the cleaners (who came once in the day in the morning, ) or rinsing crockery to reuse.

Positiv:: The beach and the cliffs are amazingly beautiful. Even during one of the busiest weeks of the season, the resort is so well planned that it never felt crowded. All facilities are truly five star. A great place for a beach vacation!

Positiv:: Es war in der Vorosterwoche noch Nebensaison und die sehr schöne Anlage nicht ausgebucht und überfüllt.

Positiv:: Beautiful place, accommodation very nice and comfortable exceeded our needs

Negativ:: restaurant, room service ( 2 Heineken 1 large water €29) and activities (€35 euro for tennis) Service in bar area very slow. Approx 1 hour wait for food but new staff apparently so that might be sorted by busy period

Positiv:: Grounds, beach, townhouse all lovely. Staff great. Confusing to find yr way round huge complex but lovely.

Negativ:: Food and drinks on site are extortionate. €25 for a starter. €10 for kids mocktail. Find the OFF-SITE supermarket just outside main entrance. On site one is €25 bottle wine...

Positiv:: Located in a peaceful setting on a beautiful beach

Negativ:: The WiFi was weak

Positiv:: 5 Star service and facilities

Positiv:: Die Lage des Ferienhauses war sehr zentral und somit optimal für uns. Die gesamte Anlage ist sehr gepflegt und bietet viel Abwechslung und wunderschöne Natur. Besonders zu erwähnen ist das hervorragende Sportangebot. Golf, Tennis und Fitness erfüllten alle unsere Erwartungen.

Negativ:: Da gab es nichts zu beanstanden. Unsere Erwartungen wurden positiv übertroffen. Leider gab es keine konkreten Preisangebote für September.

Positiv:: The gardens, location on top of the cliffs. Variety of restaurants. Gym and spa is excellent.

Negativ:: 9 hole golf course is nice, but overrated. It can be very busy in the morning.

Positiv:: Every thing

Negativ:: I use a walking stick Handrails on steps would be great for me

Positiv:: The cliffs are beautiful

Negativ:: Way to many people Beach over crowded and not enough beach chairs or Umbrellas.

Positiv:: The overall ambience of residence

Negativ:: Nothing

Positiv:: Absolutely stunning hotel with an amazing location overlooking the sea. Bigger resort than expected. We stayed for 3 nights. Could easily stay a few more nights at this amazing resort. Wonderful pool areas and good restaurants. The views from the cocktail bar is absolutely incredible. We will come back for sure.

Negativ:: Maybe not the easiest to get down to the beach if you have a stroller. Lots of steps and the beach is not so “kids friendly” with lots of stones and the ocean gets deep very fast.

Positiv:: Sehr freundlichens Personal, wunderschöne Zimmer, Top Lage.

Negativ:: Das Essen ist im Verhältnis zur Qualität etwas zu teuer. Generell Getränke und Essen etwas überteuert.

Positiv:: Location and amenities

Negativ:: Quite pricey

Positiv:: Golf Academy was excellent tuition was exceptional.

Positiv:: Breakfast was fantastic

Negativ:: Got charged for movies we didn’t watch.

Positiv:: The hotel itself is quite beautiful - marble courtyards, large green gardens overlooking the ocean and comfortable rooms.

Negativ:: Breakfast is an absolute joke. The breakfast area is far too small to accommodate the number of guests, meaning you you have to queue up for 20-30 mins just to get a table. Once you have a table, you then have to queue up a further 15-20 mins if you want cooked eggs, meaning you probably start eating breakfast about an hour after you arrive at the restaurant! A lot of people we were queuing up with were extremely irritated at this - this is not what you expect at a 5 star hotel. The in resort restaurants are also extremely expensive - you normally expect 5 star resort restaurants to be a little pricey, but the restaurants here are extortionate - we paid EUR38 for a dish consisting of 3 medium prawns with a small side of rice. The quality of food was also not great, and we found much better quality food at better value outside the resort.

Positiv:: Alles, was man für ein 5-Stern-Hotel erwarten darf. Wir wurden außerdem upgegradet und hatten ein sensationelles Appartement. ENDLICH genügend Liegestühle und Schatten durch den pinien-bewaldeten Garten. Auflagen für die Liegen werden erst im Laufe des Vormittags gebracht, daher kein Stress mit Urlaubern, die ab 6 Uhr in der Früh alle Liegen für den ganzen Tag reservieren. Der Strand und das Meer sind sauber, die Lage an den roten Klippen - wundervoll.

Negativ:: Für die Anzahl Sterne und den Preis müsste alles PERFEKT sein. Die Gartenanlage wird nicht vollständig frei von Müll am Boden gehalten. Der Großteil des Personals ist über die Maßen bemüht und freundlich, aber nicht alle. Die Preise der Restaurants und Bars am Areal sind - bei aller Qualität - VOLLSTÄNDIG überteuert. Wenn man Frühstück oder Halbpension aufbuchen möchte ist das System der enthaltenen und nicht enthaltenen Restaurants bzw. wie und wieviel man dort zahlt oder nicht zahlt unübersichtlich und kostenmäßig nicht interessant.

Positiv:: location , amenities, restaurants, beach and SPA

Negativ:: maybe it is stupid thing but it is annoying that the card to access the room, deactivated so many times and I had to go to reception to re activated

Positiv:: Sea, sports, room,service,faciliteit etc. I did like the quiet place!

Negativ:: The cold swimmingpool. The expensive restaurants in the resort.

Positiv:: Die Lage des Resorts an den Klippen Der lange Sandstrand Die Bauweise - wie ein kleines Dorf

Negativ:: Die Preisgestaltung bei den Getränken und Essen ist absolut nicht angemessen ( eine Kugel Eis 4 !!!!! Euro ) Aber man kann ja außerhalb gut und günstig essen und trinken

Positiv:: Five star hotels but 1 star service

Positiv:: Urlaubshotel mit großzügiger Anlage; trotz Größe geeignet für Individualurlaub. Frühstücks-Buffet u.a. mit reichlich Früchten in allen Variationen; herrliche Ausblicke, sehr freundliche Versorgung, erweitertes Ambiente abseits vom Rummel.

Negativ:: nichts

Positiv:: I left before the breakfast was served around 6am and they had a breakfast package waiting for me at the front desk to take with me.

Positiv:: The location is perfect. Just a walk through the beautiful garden and a stair down to the nearest beach. The pool area is also very nice.

Negativ:: The a la carte restaurant could be cosier. Albufeira city is not the most charming city, and is not a must see.

Positiv:: Ausgezeichnete Lage mit direkten Zugang zum Traum-Strand, Top Frühstück (sogar mit Blick auf den Atlantik). Sehr freundliches und hilfsbereites Personal, Geräumige Zimmer (Natural), Große Tiefgarage mit Ladestation (11 kW), 1A Spa und Fitness. Wir waren sehr begeistert und kommen gerne wieder.

Positiv:: The hotel is big and rooms are spacious the pools are nice! Location of the hotel is very nice but you’ll need a car to move around since the hotel itself doesn’t offer much of an entertainment Baby and kids friendly

Negativ:: It’s soulless pools are not heated the hotel lacks the vibe and entertainment! It’s boring! The food is not good at all compared to the standard of algarve Beds and pillows are not very comfortable It’s pricy considering all the above

Positiv:: frühstück war gut strand nicht sauber buffet-angebot für 35.oo euro zu teuer à la carte Restaurant ebenfalls nicht zu empfehlen Balkon wurde nicht einmal in 14 tagen gereinigt

Negativ:: siehe oben

Positiv:: Everything is perfect

Negativ:: Having to go home

Positiv:: Die Lage des Hotels und die Gartenanlage ist sehr gut (Zugang zur Bucht, Weitläufigkeit der Anlage etc.). Abwechslungsreichsreiches Buffet (Frühstück und Abendessen), aber Fokus auf regionale Küche/Produkte, tolles Dessert-Buffet. Insgesamt erholsame Umgebung (unaufgeregt, im Restaurant ausreichend Platz)

Negativ:: Hotel sollten konsequenter die Kleidungsregeln zum Abendessen und Frühstück kontrollieren - tätowierte, schwitzende Gäste im ärmelfreien Shirt und Badelatschen will keiner beim Essen sehen (das waren Ausnahmen, aber es sollte stärker darauf geachtet werden).

Positiv:: Well presented and well looked after

Negativ:: Slightly out of town

Positiv:: Frühstücksbuffet war super, Pool war auch sehr schön, Garten sehr gepflegt.

Positiv:: Die Zimmer

Negativ:: Essen HP Frühstück ok

Positiv:: Personal und insgesamte erfahrung ausgezeichnet.

Positiv:: Fantastic hotel. Really clean, staff were excellent and food was lovely. Buffet breakfast which was included in price was amazing. Location is brilliant. 5mins walk away from the strip and 10min taxi ride to old town.

Negativ:: Our room was on the ground floor facing the street, view of only a hedge. Was a real pity.

Positiv:: Freundlich und nett Sauber Hilfsbereit

Positiv:: The food in restaurant was 5 star and the waiting staff were excellent and made us very welcome. We ate there 6 nights out of 7 because the set evening menu was excellent value for money and delicious. The beach was lovely especially the one along the walkway- very quiet it was like having our own personal beach.

Negativ:: The local town was a bit noisy and tacky for us personally

Positiv:: Near beach

Negativ:: Charging one euro to weigh your suitcase for the price you pay to stay there I thought it was a bit mean

Positiv:: Mostly everything. Only slight moan is they did not replenish coffee and they do not provide bottled water. Very clean and in good location. Plenty of sun beds.

Positiv:: We had a beautiful big room with a balcony. Great to sit outside later in the evening, once it cools off a little and have a nice glass of wine. Lots of counter space in bathroom for toiletries! We stayed at 5 different hotels in our trip thru Portugal and this was one of the fives that had champagne and strawberries with chocolate congratulating us on our 30 th wedding Anniversary! That made my day!!!

Negativ:: I found the beach a bit of a walk especially when it’s hot.

Positiv:: The bed was a little too high for me but very comfortable. The breakfast was very good but I would have liked to have had fresh figs.

Negativ:: I thought there would be sun loungers on the beach as part of the hotel complex and this was important for me as I am partly disabled. Also there was no hand rail for entering the pool.

Positiv:: Everything

Negativ:: Perfect in every way

Positiv:: Breakfast was lovely, plenty of choice, bed very comfy

Negativ:: They didn't have real tea, which i thought was strange only herbal teas!!

Positiv:: Das Frühstück war sehr gut und das gesamte Personal sehr freundlich. Die Sauberkeit des Zimmers war auch ausgesprochen gut. Wir haben das Hotel als Ausgangspunkt für die Erkundung der Küstenregion Algarve genutzt und waren damit sehr zufrieden.

Negativ:: Einzig die Lautstärke im Hotel war teilweise etwas lauter, bedingt durch die vermeintlich dünnen Wände und den auch vorkommenden Partygästen.

Positiv:: Nice room and the balcony facing to the ocean, the room and hotel facilities are very nice and fresh. Want specially thank the stuff working at the dinner shifts, we actually would recommend to take half board meal, the dinners are very good indeed.

Negativ:: It feels strange to pay 3 euros to change the pool towel. It looks like cheep action from the hotel and also bring inconvenience. Such minor payments must be included into the price of the room.

Positiv:: The hotel was excellent. Breakfast was best choice and presentation I have ever experienced. Staff went above and beyond. High standard and excellent easy vibe felt in hotel. Well designed and presentation inside hotel. Beautiful! Outstanding! Will go again. Facilities good and near beach. Staff helped with any trips,transport etc to make our stay better. Staff from reception to cleaners were lovely, polite and worked hard.

Negativ:: Lovely pianist some evenings but one night he played from 7pm - 10pm . Bit too long and late as quite loud.

Positiv:: Great pools and loads of sun bed

Negativ:: Internet terrible however maybe this is not a bad thing going off grid for the week. Had to pay to get in the apartment

Positiv:: Great location, lots of great pools and close to a lovely beach.

Negativ:: daily live music until 12 at night under the window, old beds

Positiv:: Excellent location and facilities

Negativ:: Nothing

Positiv:: Plenty of pools, well-surfaced tennis courts, good food, lots of sun loungers, excellent sea view, cliff top walk. Good value transport into Albufeira

Negativ:: Only one of the many pools was heated and not heated much so all outdoor water was cold, including the sea. Too many steps. Very small balcony. Uninspiring entertainment. Being charged for tennis but not for football

Positiv:: Everything except check in and out.

Negativ:: The check in at 4 it’s to late and the check out 11am is to early.

Positiv:: Excellent location, facilities and staff. Very clean. Will be back.

Negativ:: Parking can be tricky

Positiv:: Swimming pools; quite big rooms

Negativ:: Wi fi was not working even for money we paid.

Positiv:: The property is in a wonderful location literally on the beach. You just walk 5 min on a path from the hotel. The beach is a beautiful public beach where you can find a couple of bars and restaurants. Also is near all the attractions and the town of Albufeira (about 10 min driving). There is a bus you can take to the town if you are not by car. Family friendly hotel with some restaurant and more than 4 pools around the complex. We rent the apartment with a sea view and was worth it. The apartment was very well equipped so we were able to cook everyday and enjoy the place. I would definitely think of this hotel for a family trip.

Negativ:: WiFi is not free of charge if you rent the apartments. You have to pay u$ 1 per phone/iPad/etc a day.

Positiv:: Awesome beach in a walking distance. Excellent apartments with everything needed. Well equipped kitchen. Really good breakfast at affordable price (if tired from everyday cooking ;) )

Negativ:: Small balcony with huge table in it leaves almost no space to chill. Cold water flowing in children pool.

Positiv:: Frühstückbuffett war reichhaltig. Die Pools sauber und die Anlage sehr gepflegt. Sehr freundliches Personal

Positiv:: Sehr gute Lage zum Strand. Man hat alles vor Ort. Guter Service.

Positiv:: Sehr sauber. Lage direkt neben einem grossen Einkaufhaus.

Negativ:: Frühstück war nicht viel Auswahl. Sonnenschirme könnten erneuert werden.

Positiv:: The room was spacious and beds very comfortable. Staff was very kind and friendly. Breakfast and dinner were highlight of the day - delcious! Hotel is located near shopping center and walking distance from the beach.

Negativ:: We found during 3 days from our arrival pieces of glass from our balcony and room floor - not satisfied with the room-service. Our room was on the top floor where the elevator is very noisy 24/7 - I recommend earplugs if You want to sleep on Your vacation. Also would like to have more silent pool area - loud music every day from morning till evening nonstop is not for everybody.

Positiv:: very helpful stall ,good pool facilities

Positiv:: Die Betten waren seehr bequem und im Zimmer haben wir uns sehr wohl gefühlt! Die Lage war perfekt für uns.

Negativ:: Es wäre schön gewesen, hätte es in der Küche noch einen Schwamm und Spülmittel und Salz gehabt. Der Toilettensitz war leider sehr wackelig.

Positiv:: Grösse Zimmer mit super Ausstattung

Positiv:: Great activity such as bingo quizzes and water polo. Really enjoyed the foam party! The activity leaders were very friendly and made each day more enjoyable

Negativ:: The female bar staff were not always friendly

Positiv:: From start to finish the entire experience was nothing less than amazing!!! We were upgraded to a pool view room when we checked in... if you don’t have a pool view room requested I would highly recommend it... amazing views from room 316!!! The staff at reception were so friendly and pleasant and they would help as best they could on any request

Positiv:: Location was adequate.

Negativ:: The staff were quite unfriendly and u willing to help. The rooms are dated as are the appliances (noisy AC, rusty bathroom fittings). There is a lot of noise from other apartments and music at the pool starts at 9:30am and can be heard from the first floor.

Positiv:: Everything

Positiv:: In terms of location, the property within easy distance of the Strip or the Old town. If you didn’t want to do anything, the supermarket was just across the road and there are restaurants within a couple of minutes walk. I’m a bad sleeper and there was no noise at night which was divine and helped me have the best 6 nights sleep I’ve had in years!

Negativ:: There appeared to be a need for extra umbrellas for loungers around the pool (some of the umbrella stands were empty)

Negativ:: Bar staff need training

Positiv:: Bright, clean and well appointed

Negativ:: Nothing