Hotels in Seoul

Positiv:: Professionalität Alle sprechen Englisch sauber, geräumig und luxuriös

Positiv:: Mochte alles an dem Ort. Das Personal war super und sehr hilfsbereit. Hätte nicht mehr verlangen können. Die Zimmer waren mit allem ausgestattet, was Sie wünschen können.

Negativ:: Die Preise für das Essen waren ein wenig zu hoch.

Positiv:: This is a five star hotel and I would expect that everything would be par excellence. Therefore, the whole experience was great although the prices for food at the hotel was a little steep. $36 US for a small cup of coffee and 2 pastries.

Positiv:: Everyone spoke English! Close by near the subway station. Helped us look for taxis and buses to the airport!

Negativ:: Shilla duty free sold out quickly ):

Positiv:: Ein ganz wunderbares Hotel mit hervorragender Ausstattung und bestem Service.

Negativ:: Es gab nichts zu verbessern

Positiv:: Luxurious atmosphere! You are treated like a King!

Negativ:: Almost everything costs extra or isn't included in the room rate.

Positiv:: Modern, very well managed hotel. Clean, well-kept, nice and useful room facilities. Good location, near Dongguk University metro station (line 3). Nice view of the Namsan Park and Tower. Great breakfasts. Fantastic, professional and friendly staff. Absolutely recommended!

Negativ:: Nothing.

Positiv:: Bed was great, staffs are amazing specially outdoor pool staffs, me and my family will definitely come back again this August

Negativ:: Grundsätzlich war das Hotel toll! Für einen Kaffee 12€ zu verlangen, für ein Bier knapp 25€ ist dann doch etwas übertrieben...

Positiv:: Everything.. Stacey the sales manager was awesome

Negativ:: Nothing

Negativ:: Food was expensive and cold.

Positiv:: pool. hanging out with my girl friend. the service and the whole vibe that the hotel gives me was cozy and elegant.

Negativ:: the front desk told me no union card sir but it worked so i learned never to be lazy cuz

Positiv:: The staff were seamlessly efficient and accommodating to our requests and needs、 to make our stay as pleasant and easy as possible. The grounds itself、 with the sculpture garden and jogging courses、were very handy.

Negativ:: It is a little bit difficult to get to and from the airport outside of taking a cab. But the overall quality of the stay and service was exceptional.

Positiv:: The Shilla Hotel exceeded my expectations. Because I pre booked everything in advance (breakfast buffet and spa package), wherever I went the employee's called me by my name; some even remembered me the next day in passing. I went for a stay-cation and was able to completely relax and enjoy the services they offered.

Positiv:: High floor room

Negativ:: Breakfast

Positiv:: Die Aussicht ist grandios!

Positiv:: Our stay was amazing. Stylish hotel with very polite staff. Liked the breakfast. Elegant choice, good food. View from room amazing. Gym was very big and had a lot of choice of equipment. Metro station is right outside.

Negativ:: First time in Seoul so the hotel is a little out of the main attractions in other neighbornhoods, but you can get there with metro. Just be prepared to ride for some time.

Positiv:: Location & view from windows

Negativ:: All the good)

Positiv:: The overall service was great, very clean and classy. The hotel staffs are all professional and nice.

Negativ:: It’s a bit far from downtown area, but if you just stay for Lotte adventure and park for few days, then this hotel is a very good choice for family.

Positiv:: Everything

Negativ:: .

Positiv:: The staff were well trained

Negativ:: More extra bottled water

Positiv:: The service was excellent and they also have Halal food

Negativ:: Nothing

Positiv:: The hotel's facilities and staff were simply outstanding. Since it's attached to a huge mall, shopping was very convenient. Service, be it in room dining, housekeeping, etc., was exemplary. If you're in Seoul, look no further.

Positiv:: Location! Location! Location! Super convenient! Spectacular view from 91th!

Positiv:: This hotel is the only hotel to stay at in Seoul. It is exceptional - the staff, the facilities, the food and the service. It really exceeded my expectations!

Negativ:: There wasn’t anything I did not like.

Positiv:: Das Frühstück war fantastisch, kein Wunsch blieb unerfüllt. Hotelzimmer sehr schön und ruhig.

Negativ:: Die Betten viel zu weich, wir lagen wie in einer Hängematte. Leider konnte man vom Hotel keine Fahrräder leihen. Die Preise - z. B. in der BAR - an der Grenze, einfach zu teuer, 20 Euro für ein Bier.

Positiv:: Die Unterkünfte waren sehr sauber, stilvoll und komfortabel. Das Personal war sehr freundlich, hilfsbereit und fürsorglich.

Negativ:: Unser Aufenthalt war perfekt. Vielen Dank!

Positiv:: what else u want more

Negativ:: frühStück im Keller

Positiv:: Location was excellent. Very courteous staff.

Negativ:: Because of protests outside, the noise woke us up early in the morning. Wish there was a noise protection for the windows.

Positiv:: Very good hotel. Staff works perfect. Atmosphere nice, everything is good!

Positiv:: Room view is nice

Negativ:: They don’t have power shower in the hotel

Positiv:: The Restaurants in the hotel are unbeatable I can say it’s the best in soul . The rooms are super clean and comfy . The area is great.

Negativ:: I went for some Health check ups , the hotel was very far from my hospital.

Positiv:: Amazing hospitality. Huge and awesome GYM !! Nice location.

Negativ:: TV channel is outdates, and you cant connect your device to the TV via bluetooth or wifi.

Negativ:: Needs more variety of cuisine for breakfast because it is not suitable for the hotel level.

Positiv:: Sehr freundliches und hilfsbereites Personal, große Zimmer mit viel Platz

Negativ:: Leider hat eine gute Cocktail Bar mit toller Aussicht gefehlt, Concierge Service / Restaurant Empfehlungen könnten besser sein.

Positiv:: bed very comfortable.

Positiv:: it was sooo amazing that all the staff were kindest ever !!!!!

Negativ:: nothing

Positiv:: Room spacious and well equipped and toilet too. Breakfast buffet and dinner buffet are great.

Negativ:: Nothing

Positiv:: This is my second times for living, and everything is expected to my last experience still. Very good location with great service and clean property. Will live if I visit in Seoul again and highly recommend!

Negativ:: None.

Positiv:: Sehr gute Lage! Viele Shops in der Umgebung. Zaha Hadids Baukunstwerk direkt nebenan. Sehr lebendiger Ort!

Negativ:: Eigentlich kann man nichts negatives sagen.

Positiv:: Clean and very convenient location.

Positiv:: the location

Negativ:: the staff were not accomodating and language is a barrier

Positiv:: Great location, just 2 mins walk to the nearest train station which is an interchange with 3 lines. Nice clean and comfortable room.

Negativ:: Room is a bit small but I guess that is common for all rooms in the Seoul

Positiv:: All the staff members were really helpfull and polite. The room (1003) had a great view and was very clean as was the hotel itself. Dongdaemun is a great area for shopping and eating out and the hotel is right beside a subway station so it's an easy access to anywhere in Seoul. I would definitely stay in this hotel again.

Negativ:: The gym had almost no air conditioning so it was a bit too warm experience for me. But then again sweat is what you're there for.

Positiv:: The location is convenient in terms of "being in the middle." Being first time in Seoul, I felt like it was pretty good to get a feel for Korea. Mapo-Gu is good for college age, Gangnam-Gu is a good place to stay for shopping.

Positiv:: - Super Lage. Sehr zentral in Dongdaemun, direkt an der U-Bahn und dadurch ist man schnell überall in Seoul. - Der KAL Limousine-Bus vom Flughafen Incheon hält direkt am Hotel (kein Taxi oder Bahn/U-Bahn-Transfer vom und zum Flughafen nötig) - Trotz der zentralen Lage ruhiges Zimmer

Positiv:: Location near to shopping area, strong wifi signal, friendly staff, clean and comfortable rooms, facilities, airport shuttle bus just in front of the hotel.

Negativ:: Some TV channels didn't work well during our stay, in addition, the breakfast menu can be expanded, food mostly oriented for guests from Asia

Positiv:: The location. Very near the train station Ddp

Negativ:: The staff has a difficulty in the english language

Positiv:: Good location in the center near shopping malls, cafes, restaurants and main sightseeings. Well occupied rooms with great view, very quite and with normal bathroom in comparison to other hotels.

Negativ:: It's not the first time I stayed there but this time room was much smaller then before (same type of room), there were some cleaning lady's hair in the bathroom 2 times during 10 days. The worst thing is laundry service: they promised to return my clothes on the same day but it wasn't returned even on next day. When I contacted reception they told me that they can't help as laundry manager has already left and they don't care what I'll wear tomorrow. When I contacted them next morning they told me that my clothes will be returned only by 7pm. No apologies, no discount for 3 days laundry service instead of 1 day. Very disappointed with the customer service level and reception staff(((

Positiv:: Location is good & convenient for me

Negativ:: Can hear the noise on street. quite noisy

Positiv:: Lage könnte nicht besser sein, mitten im Geschehen. Komfortable, grosse Zimmer mit allem, was man braucht. Personal sehr freundlich und hilfsbereit.

Positiv:: The hotel is close to shopping areas, night market and the church. Only a short walking distance to subways and bus stations. The hotel is clean and it smells good. The room is fully made up everyday. I love the toilet because it’s fully automated. You don’t have to worry about sitting on a cold toilet seat. The staff is helpful and accommodating.

Negativ:: The lobby is a little bit small and becomes too crowded if a lot if people check in at the same time. I was traveling with my family, siblings and their familes and the receptionists of the hotel got a bit rattled and annoyed. But other than that I can’t complain.

Positiv:: I happened met the staff at the reception desk his name is Jacob Song he is very nice guy his service is more than my expectation I asked so many question he was able to answer all his service is above and beyond .

Negativ:: None

Positiv:: In style, nice staff and clean! The hotel is close to Myeongdong shopping area and restaurants. It is also convenience to access Seoul Subway System (Line No. 4) - just a minutes walk. The famous restaurant for "fresh raw crabs marinated in soy sauce" or "Gejang" is just less than 5 minutes walk from the hotel.

Negativ:: nothing!

Positiv:: Bright and clean room. Friendly staff

Positiv:: Das Frühstück war sensationell. Jeden Tag gab es neue Variationen. Ein Koch bereitet Eier in allen Varianten vor Ort zu. Die Lage ist sehr zentral neben zwei U-Bahn-Linien und der ansässigen food-market ersetzt jeden Restaurant-Besuch.

Negativ:: Nichts

Positiv:: Excellent location and clean facilities

Negativ:: Alarm clock gets reset everyday

Positiv:: Location, easy to move all around Seoul.

Negativ:: there are only 2 elevators, you need to add to your travel time some minutes for that.

Positiv:: Good location, clean room & friendly staffs.

Positiv:: Every thing was great

Negativ:: Nothing

Positiv:: The staff was so friendly and accommodating. The facilities were perfect for us .

Positiv:: Contemporary decor and facilities. Location. Staff.

Negativ:: The airconditioning was not effective for 2 days

Negativ:: Abendessen kostet als unsinnig. Alles andere war aber wunderbar. Wenn Sie buchen Kajak bekommt man hier nicht auf Starwood Punkte.

Positiv:: Top Lage in ein paar Minuten zu Fuss mitten Shopps/Einkaufszentren/Foodmeile usw. Sehr saubere Zimmer/ überaus Hilfsbereite, freundliche, serviceorientiertes Personal

Negativ:: nothing

Positiv:: Es war alles gut ausser ein paar Kleinigkeiten.

Negativ:: 1. Kaffee beim Frühstück könnte etwas stärker sein. 2. Ein paar Fernsehkanäle mehr (deutschsprachig und Eurosport) Ansonsten war alles zu unserer Zufriedenheit!

Negativ:: Very helpful staff and very good location

Positiv:: Great staff, restaurants and location! It is a few minutes walk to a major shopping area and very close to main attractions (by Taxi though).

Negativ:: Family room was smaller that I expected.

Positiv:: Friendly staff, great cosy bar, location, spacious room, gym and pool, wine selection

Negativ:: Nothing

Positiv:: the breakfast was great and the location was awesome ! the service was amazing and the staff were very nice. the bed was comfortable and i love this hotel !

Negativ:: the cleaning service was reasonable, the tv channels need more foreign channels and kids channels in english. the swimming pool need more restoration !

Positiv:: Spacious room and great location. Within walking distance of the hustle and bustle of Chosun but located on a really peaceful stretch of the street.

Negativ:: Nothing.

Positiv:: it is good

Negativ:: NA

Positiv:: Myeongdoang area, shops, restaurants, cafe etc, top hotel with excellent positions

Negativ:: Need refreshments for the rooms but with services still very very good

Positiv:: I’m very selective and into details , this property is excellent , location wise , cleanliness, staff. Don’t waste your time looking for hotels , book this one. Great value of money.

Negativ:: None.

Positiv:: Breakfast is expensive，palatabe though

Positiv:: The details which make diference: very educated and stylish personal, i noticed aselection of italian wines special for Westin Chosun, this tings talks about level of service!

Negativ:: Is a little too old like finishing and design of furniture!

Positiv:: Freundliches kompetentes Personal. Gute Zimmer, sehr ruhig, und mit einem Fenster das geöffnet werden kann. Ausgezeichnete Annehmlichkeiten. Ausgezeichnetes koreanisches Grill Restaurant im Erdgeschoss. Alles in allem ein hervorragender Fund. Ich werde wiederkommen.

Positiv:: Location to subway

Positiv:: The staff was so helpfull and nice ~ they also speak english. The room was big enough for my brother and me (one big suitcase and a small one). The bathroom was very nice, I liked the size of it. The location was the BEST, near everything and close to the tourist attractions. Also, there is a convenient store, a restaurant and a burger king in the lobby. I recommand this place.

Negativ:: Nothing

Positiv:: Room are quiet and bed very comfortable. Idealy located, close to bus 6001 and 6015, subway, train station and market.

Negativ:: English skills should improve, breakfeast diversity as well.

Positiv:: Lage ist sehr zentral im Innenstadtbereich, Markt gegenüber, U-Bahn direkt am Hotel, Flughafenbus hält in unmittelbarer Nähe

Negativ:: schmutzige Fenster, kleines Zimmer, Fenster ließ sich nicht öffnen

Positiv:: Clean, good location , good service

Negativ:: You have to pay to use facilities!!! Like pool!!

Positiv:: Everything!! Breakfast was really good! Beds comfy! Very clean!! So worth it! There are many cheaper hotels around but they’re mostly dirty.

Negativ:: Nothing!

Positiv:: Location was great, very helpful staff, nice robes

Negativ:: Pricy cafe in the hotel

Positiv:: Lage nähe Seoul-Station. Viele Sehenswürdigkeiten sind von dort gut erreichbar. Auch der Namdaemun-Market liegt direkt vor der Haustür. Dort findet man neben Ramsch auch gute Essenstände und Restaurants. Direkt im Hotel befindet sich auch ein Convinient-Store der 24 Stunden lang offen hat. Das Personal war sehr freundlich und hilfsbereit.

Negativ:: Dusche war durch den Deckenaufbau sehr niedrig. Mit 1.80m war es schon sehr beengend. Für jemanden der noch größer ist wird es vielleicht dann schon zu knapp. Ansonsten sind die Zimmer top ausgestattet! Alles was man benötigt.

Positiv:: Great location near metro station Heohyeon, one stop from Seoul Station. Easy to get to from the Incheon Airport via the Express Train to the Seoul Station to Hoehyeon station. Namdaemun Market is across the street. Hotel has a nice and reasonably priced coffee shop, restaurant, 7-11 shop, and a Burger King. Good restaurants and coffee shops all around the hotel. Walking distance to the cable car to the Seoul Tower. All staff were friendly and patient and helpful. Hotel is easy to find on the main street.

Negativ:: No real complaints, seriously. No free shuttle bus, but bus service is available at a reasonable cost. With the metro stop next to the hotel and the cheap Airport Express to and from Seoul Station, it didn't really affect us.

Positiv:: Central location near markets, metro and airport bus stop was very convenient. Bus 6011 from airport stops directly outside the hotel. Bus 6015 opposite hotel goes directly to airport (make sure you know which terminal number to get off)

Negativ:: nothing

Positiv:: - great location - the rooms are big and clean - 7/11 in the hotel

Negativ:: - not very helpful for taxi booking, got told to flag my own outside

Positiv:: Easy to find and very accessible from the subway station, and also from the airport railroad lines (through Seoul station). I also liked the marketplace that's nearby and the atmosphere it creates, and Myeongdong station is also only about 10 mins away by foot (if you really want to take the subway it is one stop, but I think more worth it to walk). Room was clean and comfortable and it was a nice touch to find the drinking water in the mini-fridge each day (was sweltering the time I was there).

Negativ:: Only a small gripe, that maybe some not be left to indicate that the drinking water was in the mini-fridge. It took a while before I found it. Also maybe some instructions on how to switch on english subtitles on the TV for korean channels? Although I know this may be something for the service provider instead...

Positiv:: Spa was nice and the location was excellent. Staff were friendly and accommodating. Room was comfortable overall.

Negativ:: Bed wasn't that comfortable and the sheets had a little bad smell.

Positiv:: Clean, location, kind

Positiv:: I would like to mention great hospitality of the guy who works at the reception (the one without glasses, sorry don’t know his name), and the guy in glasses at the breakfast reception. This hotel is lucky to have these 2 great employees!!!

Positiv:: I like the onsen and free Ramen every night.

Negativ:: Bed is too hard for me.

Positiv:: - leckeres Frühstücksbuffet mit vielen verschiedenen Speisen, allerdings doch eher viele asiatische Speisen - das Personal war sehr freundlich und hilfsbereit, ob am Empfang oder im Restaurant - das Zimmer war trotz Straßenlage ruhig - es gab jeden Tag eine Flasche Wasser umsonst auf dem Zimmer - jeden Abend gibt es die Möglichkeit, im Restaurant umsonst Ramen (Nudelsuppe) + Beilagen zu bestellen - kostenlose Sauna/Bad

Negativ:: - das Hotel lag auf einem kleinen Hügel und nach einem langen Tag kann es schon anstrengend sein, diesen hochzulaufen

Positiv:: The property provides many extra perks welcome drinks, pajamas, Ramen at night, bus service, laundry facilities and onsen. It’s close to a subway station, near many restaurants and shopping stores and next door to an airport bus pickup. My room was adequate size. Breakfast is awesome! Great variety of food and wonderful service.

Negativ:: Nothing. Maybe the walk back to the hotel from the subway station is uphill.

Positiv:: Onsen was great, clean and well organised with amenities abundant and well stocked. Free soba noodles between 9:30pm to 11pm was fantastic. Very delicious. Customer service was amazing, staff were very kind, well spoken and helpful. Loved the fancy toilet seat.

Negativ:: The lobby printer and PC did not work properly - PC has malware or has hardware from the 1990's. The lobby drinks area never seemed stocked up or cleaned often enough. The lift floor carpet looks horrible - should be commercial grade but probably isn't. The room felt dated and fittings and fixtures could do with updating. No freezer in rooms. Slippers and onsen pyjamas look daggy. Limited gym facilities - two exercise bikes. Restaurant is only open for breakfast and evening noodles. Hotel is located right between two stations. However from either station it is a painfully steep uphill 10minute walk which gets old very quickly. It's not convenient for pedestrians and is even worse if you have luggage to haul. This is fine if you are travelling by taxi everywhere; but is a waste since the Subway is so good in Korea.

Positiv:: Great location, clean, great staff, great sauna and great yaki soba!

Negativ:: Breakfast was pricey yet mediocre. Great laundry facility but in wrong area, should not be inside sauna locker room, should be near vending machines.

Positiv:: Very clean

Negativ:: Shower head location

Positiv:: Beautiful hotel in a very nice area of gangnam. Close to the subway and lots of shops and restaurants. The view from our hotel room was lovely and we could see the seoul tower. The onsen was great and everything was immaculate. Would highly recommend.

Positiv:: Gute Leistung für das Geld, hervorragendes Frühstück, sehr sauber.

Negativ:: Zimmer recht klein, aber der Raum ist perfekt optimiert.

Positiv:: Location was perfect, and facilities were awesome.

Negativ:: No complaints!

Positiv:: the coffe shop on the first floor is amazing,

Positiv:: Very modern, clean and comfortable, directly out of the subway station. The first room we were given smelled of cigarettes, despite being a non-smoking room. The staff was very friendly and gave us a new room straight away which had a better view as well. Also the bakery café on the first floor has great pastries and drinks.

Negativ:: The bathroom has a glass wall, which despite the blinds feels a bit uncomfortable

Positiv:: Bang for the buck!

Positiv:: Clean room and friendly staff. Located right in front of metro station. Only one transfer needed to get from Incheon airport to the hotel.

Negativ:: I would like to have an option of Korean style breakfast. Air-conditioning located right infront of bed so it can get unpleasant at night.

Positiv:: top!

Positiv:: Everything is great. Very Convenient as the area is nearby to shops and subway station. Comfortable deluxe double room. The view is very nice.

Negativ:: The bedsheet have some stains. The room was abit dim due to low lights.

Positiv:: Sehr schöne große Zimmer mit guter Ausstattung

Negativ:: Bett zu hart

Positiv:: The hotel is conveniently located to the station and a bus stop, coupled with have a good array of food choices within the vicinity. Also, there is a grocery just across the street! Hotel Staff were polite and able to speak English well :) They also also quick to respond to our request. The overall experience was great!!

Negativ:: Something minor but the soap and shampoo provided wasnt to our liking.

Positiv:: Their rooms speak everything! Once I got in I knew that it was going to be a perfect stay. I had 7 nights here, their daily room cleaning are neat and flawless. Amenities and facilities are high quality. Cannot find anything to complain. And the Location is just right behind the bus station and 30seconds walk from subway.

Negativ:: -the room door did not work once I got to the room but they fixed it quickly.

Positiv:: Kleine Zimmer, aber sauber und funktional einwandfrei. Gutes Restaurant, Essen wirklich sehr gut! In der Umgebung alles verfügbar: Supermarkt, Restaurant, U-Bahn-Station usw.

Positiv:: Very clean Toilet is very clean and tidy, facilities are all new They make room everyday Face towel and bath towel are changed everyday There are 2 free water bottles everyday There are enough facilities in the gym that you need Staff can speak english well Breakfast is very delicious

Negativ:: It takes you about 40 minutes to go to the center of city, a bit far from the center of city, but the hotel itself is very near the bus stop and also subway station

Positiv:: Sehr modernes, komfortables Hotel, sehr gutes Frühstück

Negativ:: Supervisor at front desk and manager attitude is NOT good, you also get charged 10$ US for a bottle of water, small one. The manager Jay will write you a letter to imply he doesn’t care if there is anything you don’t like and you raise an issue.

Positiv:: Loved the magnificent view from our room, the room size, and cleanliness. The location was perfect with a mall and train station next door.

Negativ:: We had a $30 hamburger that came with a few fries our 1st night because we got in late. We dined at the mall next door for Korean food and other places much more affordable the rest of our stay.

Positiv:: Location

Negativ:: None

Positiv:: The best hotel I’ve ever stayed at in my entire life!! I recommend anyone who wants to have an exeptional experience here in Seoul to stay at the Novotel suits amabassador Yongsan. I don’t think I’ve ever seen such professional staff they made my stay ever more enjoyable, it’s connected with the subway station as well as the rail station everything is near you! The rooms are sooo big and clean and the view is amazing I was able to see Namsan tower from my room. So far the best hotel I’ve ever stayed at!

Negativ:: Absolutely nothing! Everything was beyond my expectations

Positiv:: I stayed in Junior Suite and the room was extremely clean and neat. All the necessity was arranged in the room. Very comfortable bed - I slept so well :)!!!! + I requested for late check-out for personal reason and thankfully, the hotel allowed me to check-out little later than the official check-out time.

Negativ:: I stayed with City view (Namsan tower view). I thought I would be able to see the good city view but the tower is actually far from the hotel that I barely enjoy the night view.

Positiv:: Schöner Gym und Saunabereich. Sehr gute Erreichbarkeit. Zimmer mit sehr schöner Aussicht.

Positiv:: Nice indoor pool and sauna. Portable sound bar in room.

Negativ:: Restroom at the sauna area was very dirty and clogged. Hotel employees did not recognize for at least 2 hours. Breakfast very expensive. Not the money worth... English language skills at the check in desk improvable.

Positiv:: Das Frühstück war sehr vielfältig, frisch und geschmacklich top. Insgesamt war es ein sehr angenehmer Aufenthalt mit einem sehr zuvorkommenden und stets gut gelaunten Personal, einer 5-Sternen-Würdigenden Ausstattung und einer sehr einfach zu erreichenden Lage. Einfach nur ganz großes Kino - Immer wieder gerne!!

Negativ:: Der Pool hätte größer ausfallen können, da doch sehr überladen mit Kindern und entsprechender Geräuschkulisse

Positiv:: Location of the mall

Negativ:: hard communication cause they hardly speak English. plus they dont listen to what I was saying and just go with what they think I want. many facilities where not available. the employees most of them were rude and few were good

Positiv:: Everything! The service, the staff, the location and the room itself! Everything worth to choose this hotel! Nothing to add :-)

Negativ:: Nothing

Positiv:: Clean. Good service.

Negativ:: Overpriced breakfast. No filtered coffee!

Positiv:: Amazing service, hotel staff and concierge were both considerate and helpful !! The hotel room/suit was beautiful; luxurious

Positiv:: Sauber, super Lage und perfekte Anbindung an die Öffentlichen Verkehrsmittel

Positiv:: Die Lage ist hervorragend, sehr nahe an der U-Bahn Station, und mitten im Herzen von Myeongdong. Das Personal ist sehr hilfsbereit und bemüht sich sehr bei allen Anliegen behilflich zu sein.

Positiv:: Great location for the market. Very clean. New hotel.

Positiv:: Everything

Positiv:: location is the best

Negativ:: nothing

Positiv:: Superb location for a short stay

Negativ:: I wish it hadn’t rained on one day we were there

Positiv:: Fantastic location with Subway station and airport bus stop within a stone throw away. The hotel room is very neat n clean. The staff are very helpful and friendly. I will definitely come back to this hotel when i visit seoul in future. L7 has definitely made my korea stay a very pleasant one. Keep up the good service.

Positiv:: Location: right on the doorstep of Myeongdong metro station, walking distance to bakeries, 7 eleven convenience stores, shopping and restaurants. A good area for an introduction to Seoul albeit a little touristy. Rooftop bar is decent. Shame it was raining all week when I stayed so I didn’t get to experience the rooftop foot spa. Receptionists I encountered were all helpful and spoke pretty good English.

Negativ:: Bathroom is a little too small, even for a petite woman you have to maneuver your way around. We didn’t like the paper cups provided in the bathroom for rinsing but got new ones everyday so wasn’t a big issue.

Positiv:: Location is very convenience, easy access via airport limousine bus from/to hotel. Staff are friendly :)

Positiv:: It's excellent location completely.

Negativ:: We stayed on 20th floor, it was noisy because of technical system on roof top. The rooms are a little small, no tea bag, no iron in the rooms.

Positiv:: I do not make request before. Double room with view of Seoul Tower is really out of my expectation.

Negativ:: Nil

Positiv:: I like almost everything from the L7 Myeongdong. The neighborhood is great since it's in the center of Myeongdong -- means you're in the center of shopping and food area. The Airport bus stop is just around the corner, approx less than 100 m. It also near Myeongdong MRT exit 9. 2 convenient stores (GS25 and 7eleven) is near the building, pretty much help settles your quick breakfast/snack needs. If you're up for a cheap shopping spree -- 5 stories Daiso is across the building. The staff is also very nice and helpful. The room is also spacious, with good amenities, TV channels, and good lighting. Would definitely come back to stay there.

Negativ:: One downside tho, I left my newly bought shoes there and I'm pretty sure it was still stored in a box. I believe the housekeeper should've found it when they clean my room (on my checkout date). However, I sent an email and they replied that they couldn't found anything (which I think it's weird). Aside to my clumsiness, would be great if the hotel staff could do a double check and immediately inform the guest if they found left behind goods.

Negativ:: Nicht sauber. Der Teppich in meinem Zimmer war total dreckig. Werde nicht wiederkommen

Positiv:: Staff was very helpful & excellent service mind!! Concierge,front,restaurant there is excellent service

Negativ:: Nothing at all

Positiv:: Super Hotel im gesamten betrachtet

Negativ:: Kurze Lounge Öffnungszeiten

Positiv:: Convenience, clean room, toilet is small but acceptable, very near myeongdong shopping area, subway and restaurants.

Negativ:: Room aircon not working properly...needs maintenance to work like new . Also, very slow elevator....takes a couple of minutes of waiting time.

Positiv:: Sehr gut gelegen, vieles kann von hier aus zu Fuß erreicht werden sehr gut und komfortabel ausgestattet

Positiv:: Breakfast Excellent Location Excellent Cleanliness Good Staff Attitude Good

Negativ:: Room Size... I am disappointed Facilities... business meetings, restaurants.... less than satisfactory Value for money... really disappointed US$ 190/day x 3 nights twin bed.

Positiv:: good

Negativ:: the room is to small

Positiv:: Location- the best; it is near the offices that I go to; accessible to Airport Bus Stop; available parking for my business meetings at hotel; Rooms- clean as expected;

Negativ:: Room AC- was too warm during first 2 nights; but resolved 2 days before i check out Breakfast- needs more variety; i ate the same thing 4 times; Bathroom- no bathrobe No mini bar

Positiv:: Strategic Place

Negativ:: Dusty and dirty room

Positiv:: Location

Negativ:: Bed size wasn’t enough for me

Positiv:: Location!!!!! Breakfast!!!! Service!!!! & Worth it price!!!!!

Positiv:: Location very good

Negativ:: Old

Positiv:: Location was great, Close to all the shops and stations.

Negativ:: Not very sound proof, I could hear people next door when they talk loudly.

Positiv:: Das Hotel ist zwar schon etwas älter, aber die Zimmer die wir hatten waren in gutem Zustand. Ideal die Lage, direkt an dem Shopping Bezirk Myeongdong. Und unmittelbar bei der Seilbahn zum Seoul Tower. U-Bahn unmittelbar beim Hotel.

Positiv:: Hotel location is good.

Positiv:: It was the most pleasant stay we have had on our family trip twice, once enroute Japan and once on return stay to home. During the first stay they gave us a spacious and beautiful room which really exceeded our expectations for family of four. The breakfast was amazing too. However on our our return stay back at the same hotel, we requested for the same room but to our surprise a gentleman present who seemed like was a director or CEO of the hotel probably provided us a presidential suite. which was a pure delight. i would not only visit Seoul again but also recommend to any family or people travelling on holidays or business to stay at this very reasonably priced but furnished to ultra high quality and located right in the heart of the main city. The cable car was a walking distance but we took taxi which was cheap and a major shopping world opens right in front of you . location is definitely 5 star. I seriously and happily recommend the Pacific hotel to anyone travelling to Seoul. The food is generous and amazing. This hotel definitely under rated as 5 star. It is surely better than many 5 stars in 42 countries of the world i have travelled to and stayed in. Thanks

Negativ:: It couldn't have been better

Positiv:: One of the most comfortable beds I’ve ever slept in and bigger than my own flat

Positiv:: location was very good

Negativ:: There were bad smell on the pillow and the blanket. it's like someone sweat or from their bodies.

Positiv:: Friendly staff and very helpfull. Clean room en very nice with a lot of space.

Negativ:: Attention: the wifi is not perfect! And easy for hackers as well. The manager said that he will fix it soon. Nevertheless we would come back here again. The staff is really great and patiently. The breakfast is great.

Positiv:: Very near to Myeongdong Station (Metro Line 4 - Exit 3). Transportation from Incheon airport: AREX Express to Seoul Station and then 2 stops of Metro Line 4 is very fast. Very comfy beds. Very good variety of meals for breakfast. Dumplings and pickled cabbage quite similar to items from cuisine of my country - the distance is about 8000 km ;-) Last but not least: Members of the Staff are very nice and helpful. They may be proud of their hotel.

Negativ:: Actually - nothing, but … perhaps the view from my room (overlooking the wall of the neighbouring building) - it may still remind you that you have to go out for your sightseeing of Seoul.

Positiv:: Close to everything

Positiv:: Great location

Negativ:: Nil

Positiv:: Breakfast is great. Location is amazing, 1 minute walk to metro,2 minute walk to Myeong-dong and airport bus,G25 and fried chicken shop downstairs. I booked twin and single bed room which was big enough for two adults, 1 ten yr old child and 1 preschool child.

Positiv:: Die Lange ist sehr gut.

Negativ:: Leider hat es abends nach Rauch im Hotelzimmer gestunken. Wir hatten eine tropfende Klimaanlage. Leider gibt es keine Bar. Sauna und Pool nur für die männlichen Gäste.

Positiv:: Location Close to shopping area

Negativ:: Here below the list: 1 poor cleanliness, had to change 3 rooms before we could get to the 4th room. Mind you the shift mgr told us he would have arranged a nice cleaned room so we had to wait 10mins and when we got there it was not cleaned at all.... Found sticky surface on the desk and toilette not cleaned Hair on the floor.... 2 my wife had a bad leg and one of the room offered had a bathtub which was useless.... 3 we got into the room after 2hrs approx 4 Front desk staff unitrained unexperienced...able ti excuse but not to solve problems 5 we were told that we would have been changed room the next day but nobody took action. Neither asked about my wife's bad leg...poor customer service, no genuine care towards customers 6 the room given was half way the 7th and 8th floor reachable through steps and sides doors. The door of our room was opposite a staff only room/cleaning and emergency stairs 7 the bad was a small double bed 8 we had to leave at 6 therefore we were offered packet b/fast box. They would not refund b/fast ( 17000wan pp). The box contained some yakult, yogurt but no spoons , 2 small croissants and 2 small buns, 1 small banana 2 tangerines. Not what we asked and expected. We left the bag at reception! How could have we eaten a yogurt without a spoon????!!!!! 9 old furniture in the rooms offered

Positiv:: Bester Service für seine Gäste. Sehr beeindruckend.

Positiv:: The location is very good.

Negativ:: nil.

Positiv:: Service is very quick and polite.

Negativ:: Nothing

Negativ:: it is really a little bit expensive.

Positiv:: Staffs are so nice

Negativ:: Not many choice of restaurants

Positiv:: Easy to get to, nice public areas and bar, very comfortable room and fabulous 30th floor restaurant gym good too

Negativ:: Breakfast very busy so at times queue but staff handled it well

Positiv:: Nothing really

Negativ:: The prices were a bit high for what you got

Positiv:: Sehr gute Lage für Kongresse, sehr freundliches und kompetentes personal, grosszügige Zimmer. Ein toller Fitnessbereich und ein reichhaltiges internationales Frühstück

Negativ:: Restaurantpreise sind sehr hoch, dass geht in der Umgebung (COEX Mall) günstiger. Das Die Aufzüge auch nachts ihre ankommen mit einem Klingeln ankündigen kann einen stören.

Positiv:: Location and staff was great

Negativ:: Sauna should not be paid. Swimming suit should not be on sale, everyone should be allowed to bring thier swimwear. Breakfast variety should be enhanced for international customers.

Positiv:: Location was Amazing

Negativ:: Older decor of rooms and bathroom

Negativ:: Breakfast at the hotel was overpriced

Positiv:: friendly staffs, great location.

Negativ:: none

Positiv:: Just what is needed with a business meeting

Negativ:: No issues at all

Positiv:: The hotel is located at dongdaemun history & culture park metro station exit 4. Good location, near to shopping district and there are limousine bus station across the hotel too.

Positiv:: Clean, convenient, affordable, ESG friendly

Negativ:: They don’t allow me to use the sauna pool after my check out at 1200 even though I am waiting for my flight at night.

Positiv:: Good location next to 3 subway lines and shopping. The staff were incredible. We have travelled extensively at all levels of prices. The front counter staff we some of the most professional & cheerful we’ve encountered

Negativ:: No negatives, obviously budget but modern & clean

Positiv:: The staff are friendly and go out of their way to provide excellent customer service. Phillip helped me navigate the subway and on my final day, the manager got her staff together and sang happy birthday to me and presented me with a gift bag! What a surprise! They'd got the details from my check-in information! Love this Ibis Budget hotel!!! Thank you!

Negativ:: That I didn't take the time to use the spa facilities.

Positiv:: Location

Negativ:: Size of room

Positiv:: It’s good that there’s a gym but it’s actually pretty small...

Positiv:: Very good location, excellent staff and very clean rooms, but there is no real desk to work at, which is fair enough at these prices. I wonder, though, if they could add some fold-up desk.

Negativ:: Breakfast... staff are friendly but choice is too limited. Just toast with jam and a boiled egg does not cut it; I think they should either cancel this service or invest a little in it. I’m sure they have done their research but I would personally prefer to pay double to get something a little more decent than pay so little and get near to nothing. Had I known, I would not have taken the breakfast option.

Positiv:: Some staff service

Negativ:: The staff didn’t try to help me, I asked for a good view from my room. The breakfast not options. My room was so hot so they didn’t tell me I had to call to turn it on. I’ve bad experience there

Positiv:: Das Hotel liegt sehr nahe an einer U-Bahn Station , was den Transport innerhald der Stadt recht vereinfacht.

Negativ:: Das Zimmer war für eine dreiköpfige Familien relativ klein und eng. Das Frühstück kostete nebst dem Zimmer noch zusätzlich.

Positiv:: Near the airport bus

Negativ:: The bathroom is not comfortable

Positiv:: clear hours

Negativ:: not a lot of options for vegetarians, there were no options - I don't drink milk, or eat eggs, there were no options or alternatives offered for me.

Positiv:: Freundliches Personal, dass war sehr zuvorkommend. Die Club Lounge war großartig.

Positiv:: Es war ok

Positiv:: I booked a club executive room that allowed use of the club facilities which was useful and the food throughout the day was good. Pool and gym facilities quite good.

Negativ:: Room was basic and in great need of freshening up and modernising, I have stayed in the Oakwood Coex hotel round the corner from the InterContinental and feel that it is not only nicer in terms of room and facilities but also much more cost effective. All in all the Intercontinental provides fairly poor value for money and is a hotel in desperate need of freshening up and modernising

Positiv:: The quality of food at the hotel was excellent except for the pricing being on the higher side. The Gym facility was excellent with all the equipment. The quality of service and quality of food at the Deli was very good.

Negativ:: The hotel not having a SPA is a huge disadvantage. The last time I stayed I was given an upgrade on my room. However this time although I stayed for much longer this courtesy was not extended to me. Besides this everything else was excellent.

Positiv:: Great breakfast, great room, great location

Positiv:: I did like the Gym and the trainer Soo Jin was excellent

Negativ:: did not have an inhouse SPA

Positiv:: When you want to enjoy the convenience of metropolis, it’s the best in Seoul. Convenient transportation, connectivity, accessibility and comfortability. The only thing with which I was not satisfied is gym and pool. Comparing to Westin Chosun Seoul, two grades down. But generally I was quite satisfied and can recommend my friends as well.

Positiv:: the location was great

Negativ:: it was little bit outdated, especially the swimming pool.

Positiv:: One of the cleanest rooms in Asia outside Japan. Most of the staff were friendly. And Concierge team is the best that I have seen and they are extremely helpful when we have questions about the city. They are very knowledgable and go beyond their duty to help guests.

Negativ:: In the restaurants the staff were less friendly and hardly can communicate in English. This can be frustrating when trying to communicate about food allergies.

Positiv:: 1. The club lounge facility is excellent. Must appreciate the staff team. They all were cordial, helpful and offered utmost hospitality to my best satisfaction. 2. The location is awesome, well connected and in a very happening area.

Negativ:: The room was not really silent and got disturbed from noise from other rooms. Also there was sound from people walking in the floor above.

Positiv:: Sehr gute Lage in Gangnam, in unmittelbarer Nähe zur Coex Mall sowie der Samseong U-Bahn Station. Eines der renommiertesten Hotels in Seoul, mit entsprechend imposanten Anfahrtsbereich und Lobby. Zimmer sind überdurchschnittlich groß und mit allem Notwendigem ausgestattet. Gute und gepflegte Fitnesseinrichtung mit einem vollwertigen Schwimmbad (25m Länge). Frühstücksbuffet hatte eine sehr große Auswahl. Gepflegter Raucherbereich um die Ecke, mit Codezugang. City Air Terminal fußläufig gelegen (5 min), absoluter Tipp um Prozesse und Wartezeit am Flughafen maßgeblich zu reduzieren (Sicherheits- und Ausreisekontrolle per separaten Zugängen am Incheon Airport).

Negativ:: Anfahrt und Lobby ist immer etwas überlaufen, da sich hier offenbar die Seouler Oberschicht zum Kaffeetrinken die Klinke in die Hand gibt. Das Hotel wurde vor einigen komplett renoviert , aber scheinbar nicht mein Zimmer (Standard Kategorie). Decken waren etwas niedrig und Zimmer etwas zu hellhörig. Nebenan oder oben tagsüber leider sehr störende Schrittgeräusche durch Damen Schuhe, als wäre Bürobetrieb. Nachfrage hat aber nichts ergeben. Abends war allerdings alles ruhig.

Positiv:: Location Breakfast

Positiv:: Great location, nice lobby bar, rooms with a view, very friendly staff

Negativ:: Extremely expensive restaurants

Positiv:: BEST SERVICE AND EXCELLENT FRIENDLY ENVIRONMENT.. 5 STAR LOCATION..

Negativ:: Not at all!!!