8.0
Knowhow am Schalter war nicht gut. Manager musste helfen.Bewertet am 18. Dez. 2024
Bewertung von![kayak]()
2.0
First, the rental was not ready, we had to wait about an hour to get a car. Second, they overcharged for an extra day after we dropped off the car in time. Although the time they entered as starting time was not the time we left with the rental. They stamped the time at 11:47pm but didn’t get the car until pass 12:30 am. So we had to go the office to get the 2nd day charge removed. Third, they now said the is a crack in the windshield, after 48 hours that we return the car.Bewertet am 21. Aug. 2023
Bewertung von![kayak]()
6.0
Service desk and drop off were not helpful and really didn’t care about anything but selling you insurance when you pick up the vehicle. Also they didn’t have the vehicle I ordered and told me I would have to wait around 40 min to an hour and that was only if they could find one. The vehicle I got was nice but didn’t fit our stuff causing us to take two cars instead of oneBewertet am 16. Juli 2023
Bewertung von![kayak]()
2.0
Pick up was horrendous,, total chaos waited over 2 hours to be told I’d get a vehicle but not what we hired , this happened to all people waiting.. We actually got a similar car to the one booked so we thought we were luckier than others . Car was filthy dirty no option to sort we had to leave it’s now 4 am , we hadn’t left car park and clearly the vehicle with 42,000 miles had multiple faults and should have been in for repairs not out on hire …Bewertet am 23. Apr. 2023
Bewertung von![kayak]()
10.0
Checkin took nearly an hour. There were 3 or 4 agents working and 4 guys standing around watching. Not sure why it takes so long, there were lots of cars in the lot. Granted that things were busy since the Ft Lauderdale airport was closed, but why does it have to be so slow?Bewertet am 15. Apr. 2023
Bewertung von![kayak]()
4.0
Ich hatte einen intermediate car gebucht, erhielt aber einen ganz kleinen Economy, ohne PreisnachlassBewertet am 14. März 2023
Bewertung von![kayak]()
2.0
Pick up was extremely disorganized. The Tampa Airport staff needs additional training. But the cost of the rental itself was on the lower end, so that was a positive.Bewertet am 5. März 2023
Bewertung von![kayak]()
2.0
We had booked a van online at Tampa international airport and when we got there we were told we didn’t but they said u must have been re-routed to a Avis agent half hour north of airport- this was terrible- then we were told we could not return it at Tampa and had to bring it back the agent or we would be charged - terrible - we should be partially compensated for out trouble DarrenBewertet am 3. März 2023
Bewertung von![kayak]()
2.0
I arrived at the airport at one am and had a car reservation and they gave it away and stranded me. I will never rent another car from this company again!Bewertet am 24. Feb. 2023
Bewertung von![kayak]()
2.0
Kayak states fee cancellation, not the case. Stood in line over 1 hour to rent a car and their systems were down along with cars not available. I left the line and Uber Ed to my destinationBewertet am 28. Dez. 2022
Bewertung von![kayak]()
10.0
This is one of the best car rental places I have been to. Professional staff that made the pickup and return easy. Easy to get to this location also. For some reason also cheaper than the other locations.Bewertet am 17. Dez. 2022
Bewertung von![kayak]()
2.0
Had reservation to pick up car at 2am. When I got to window to get it, they said it wouldnt be ready until 5Bewertet am 23. Aug. 2022
Bewertung von![kayak]()
