Hotels in Biarritz - in der Nähe von: Musée Asiatica

Negativ:: Tatty old rooms with a strange odour, broken A/C, exorbitant price which filled us full of hope that we would receive extreme luxurious treatment only to be sorely disappointed. Ordered late room service and had to reject every item due to poor quality. After being told we could entertain guests anywhere in the hotel the pool attendant handed me a bill for €EUR450 for the visitors who came and sat with us for an hour by the pool even after us spending €EUR300 on drinks!!! Which I promptly refused to pay. After very little sleep I tried to complain and received a small discount on the bill, but 1 night still came to €1,800!! There is no way this hotel is deserved to charge that kind of money for the return in property standards and service. I will be taking this up further with the hotel an Hyatt group.

Positiv:: Super location. Breakfast was excellent.

Negativ:: Everything relating to food and drink was very expensive. Lunch-time menu would have benefited from a few more simple options.

Positiv:: Beautiful hotel in a wonderful setting

Negativ:: Very expensive . Breakfast is inside whereas the pictures lead you to believe it will be served outside

Positiv:: Nice breakfast. Smoked salmon was highest class and croissants were very tasty. Superb view from our balcony

Negativ:: I was disappointed by very late swimming pool opening hours. I always like to have a swim before my breakfast and pool is open here just 0930! Latest time since I am traveling long years!

Positiv:: Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.

Negativ:: One waiter on the terrace in the afternoon/early evening when busy was not enough. She did an excellent job but needed help to give the expected levels of service (cleaning tables when people leave)...NOT a criticism of her at all.

Positiv:: The hotel had been spruced up after the G7 so that was good

Negativ:: The staff had an imperious attitude

Positiv:: Location is perfect, the views are magnificent

Negativ:: The building is outdated, needs renovation badly, the inside pool was cold

Positiv:: Ein sehr schönes Hotel in bester Innenstadt- und Strandlage.

Positiv:: The location is great

Negativ:: The service was really bad. The room is not very clean

Positiv:: Einmalige Lage und Hotel, voll Geschichte und elegantem Dekor. Restaurant und Bar sind sehr gut. Poolanlage extrem schön und relaxing. Angestellte sehr nett.

Negativ:: Bett nicht sehr komfortabel .

Positiv:: New room of the same category was excellent but the first one (I booked deluxe room with partial ocean view) was given to me has inner yard view with a bad smoking smell. However, new room was 365 Euro more expensive per night.

Negativ:: Some staff attitude at the check-in

Positiv:: Location

Negativ:: It’s tired and needs to be refurbished. Too expensive for what’s in offer.

Positiv:: Good service considering the G7 summit was on. Friendly staff and good location.

Positiv:: Very central and easily accessed by the number 8 from the train station. Good level of security on entrance to property. Near to market which was excellent for small cafes at the start of the day and a night cap at the end.

Positiv:: All good... no issues at all

Positiv:: Breakfast was lovely. Minimal decorations were well done.Location very good.

Negativ:: Room was very small, Shower got entire bathroom wet.

Positiv:: The staff were very friendly, knowledgeable and helpful. The location was excellent in terms of access to the town and beach. The breakfast was very good.

Negativ:: The shower design with no door lead to water on the floor outside the shower.

Positiv:: Sehr nettes Personal, komfortables Zimmer und top Lage

Negativ:: Zimmer direkt an Strasse, wenig Privatsphäre

Positiv:: Friendly staff with good knowledge of the surroundings. Good proposals for what to see and were to eat. Excellent breakfast.

Negativ:: Air condition did not work Shower was difficult to use

Positiv:: Lage und Sauberkeit, sehr freundliches Personal!

Positiv:: The hotel was very clean and staff was really friendly!

Negativ:: It was all good!

Positiv:: Excellent location, quiet and pitoresque, in downtown Biarritz walking distance from the main beach and parking lots. Charming facility, excellent cleanliness and tastefully-furnished rooms. Beauty kit available including fluffy bathrobe and slippers. Tasty breakfast with lots of handmade cackes, although savory food is inadequate.

Negativ:: Although it's a 4-star hotel, the reception is open until 22h only. The breakfast is excellent but expensive if considered that most of the savory food (i.e. omelette and bacon) is extra. Rooms' furnishings is minimal, and if you are not a light traveller, you may not know where to place your belongings orderly.

Positiv:: Effective air conditioning. Comfortable bed. Friendly and attentative staff

Negativ:: The room was very small, and the bathroom cramped. Breakfast wasn't included in our deal, and we decided to skip it altogether since it mainly consisted of sweet stuff. The door to the guest toilet in the reception area was broken and people were either locked in or could not lock.

Positiv:: Great location and friendly staff.

Negativ:: Not a fan of bathrooms with no shower doors/curtains.

Negativ:: Ehepartner oder pour 2 recu Resa de Kajak pour 1 personne Obliger de Parking paye sup de 8€ pour mon epouse!

Positiv:: Das Frühstück mit den regionalen Spezialitäten ist nicht billig, aber sehr gut. Vom Hotel aus ist man in 10 min. zu Fuß am Strand, oder in 15 Minuten in der Innenstadt.

Positiv:: Pictures on the site looked much nicer than real life. Staff, very helpful and friendly though.

Negativ:: Very basic room and facilities xx

Positiv:: Comfortable room with a well equipped bathroom. Good breakfasts with fruits and cakes. Not central but there is a beach nearby. Big balcony but no view

Negativ:: Nothing in particular. But a bit of a walk to the centre

Positiv:: Very clean and confortable, very kind staff, good position in the city center and near the beautuful Plage Côte Basque.

Negativ:: Nothing really

Positiv:: excellent reception staff good inexpensive breakfast

Positiv:: Nice hotel with good location!

Positiv:: I loved the room, & especially the tiled shower ! Staff friendly & helful. Hotel is in a great location. I hope to stay there again .

Negativ:: Don't knowc

Positiv:: Extremely friendly and helpful reception staff

Negativ:: Room needs maintenance, shower floor was dirty and room cleanliness can be improved. Expensive compared to higher graded hotels in major cities

Positiv:: Sehr gute Lage, komfortable Zimmer, freundliches Personal

Negativ:: relativ teuer

Positiv:: Das Zimmer war sehr hell, gut ausgestattet, mit einem kleinen Balkon. Alles war perfekt.

Negativ:: Nichts

Positiv:: Hervorragende Lage, sowohl zu den Stränden als auch ins Zentrum und dennoch ruhig. Das Zimmer und die Terrasse waren sehr großzügig und modern eingerichtet. Das Personal war sehr freundlich und bemüht den Gästewünschen zu entsprechen. Für den Fall, dass alle Hotelparkplätze besetzt sind, finden sich auch kostenfreie Plätze im angrenzenden Wohngebiet - man muss nur manchmal etwas länger laufen :o)

Positiv:: Wenig... Gutes Frühstück

Negativ:: Kleine Zimmer im Nebengebäude Keine zentrale Lage Mäßig freundliches Personal Kein Aufenthaltsbereich im Freien Überteuerte Dosengetränke Hohe Parkplatzgebühr

Positiv:: Staff were friendly, and location good.

Negativ:: Hotel is very tired and not good value for money at all, requires urgent updating. Hotel bar too expensive. 5 star prices with 3 star service.

Positiv:: Beautiful beach location and very friendly and helpful staff. A special mention to Maayan at Reception - he is so professional, efficient and friendly. We were four ladies staying for 2 days of R&R after completing a stage of the Camino - we couldn’t have picked a better place - the whole experience was wonderful and we will be back

Negativ:: Everything was great

Positiv:: 1) location 2) swimming pool 3) restaurant

Negativ:: 1) a bit too expensive 2) facilities are shabby

Positiv:: Overall a good stay and great position and the reception staff were great.

Negativ:: Breakfast was a shambles and the bar and restaurant service was generally very slow

Positiv:: Great location, parking (at a price) very convenient, really nice staff, good size rooms, lovely outdoor pool. All the food- breakfast, lunch and dinner- was excellent as was the service. My 2 year old grandson stayed with me for 2 nights and he had a lovely cot, his own toiletries, a mini dressing gown and a little soft toy. So nice.

Negativ:: A minor quibble but if a hotel offers to take your luggage to your room it should be fairly immediate. When I arrive at a hotel I want to unpack and settle in quickly not 40 minutes later!

Positiv:: It is located straight on the beach and walking distance from everything in Biarritz. The service is great.

Negativ:: It all felt and looked a bit outdated and they should freshen things up in there. The prices are quite high.

Positiv:: Location, view, mattress and pillows

Negativ:: Hotel needs complete renovation

Positiv:: Big room , clean and all rooms has a ocean view. Direct on beach.

Negativ:: The bar is close in the morning , also late evening , it’s vacation place so it would be nice get a drink later. The hotel is on nice place but for that money should be done some renovation. It’s really old and very used the pool area ,the terrace !! Service .... 5 stars hotel also could provide some rent surf boards direct at hotel since this place is a surf place!

Positiv:: Bed was really comfortable. Staff were really friendly and went over and above to make our Anniversary special

Negativ:: Drinks were very expensive

Positiv:: Everything

Positiv:: Schlechtes Preis-Leistungs-Verhältnis. Das Hotel müsste dringend saniert werden.

Negativ:: Besonders die Flure zu den Zimmern, ganz schlechtes Klima und total verdreckter Teppich. Lange Wartezeiten beim Housekeeping. Schlecht gewartet esFrühstücksbuffet.

Positiv:: Empfang, ganzes Personal, Lage und Frühstück sehr gut.

Negativ:: Das Hotel ist in die Jahre gekommen und schwer renovationsbedürftig. Die Gänge riechen allesamt muffig und in unserem Zimmer roch es so übel, dass wir ein Anderes wünschten. Das einzig freie Zimmer wäre noch eine Suite mit schöner Meersicht gewesen, welches wir für 400 euro pro Nacht Aufpreis hätten haben können. Wir haben danken abgelehnt. Unser Zimmer wurde irgendwie beduftet und das wars dann. Die Steckdosen muss man regelrecht suchen und wenn man fündig wird, funktioniert sie nur teilweise. Der Aussenpool ist schäbig, der Holzboden am Rand einsturzgefährdet und die Drinks total überteuert! Preis-Leistung stimmt fürs Ganze überhaupt nicht. Leider hilft auch das sehr freundliche Personal mit französischem Charme das Ganze nicht aufzubessern. Hoffentlich wird das Hotel bald funktional und ohne jeglichen Teppich renoviert. Die Betten (vor allem die Duvets und Kissen) müssen dringend ausgewechselt werden. Die Preise sollten danach nicht in die Höhe schnellen.

Positiv:: Excellent location very near the sea front. Clean, quiet and comfortable. They were also able to sort out secure parking for my motorcycle at a sensible extra price.

Negativ:: The most expensive hotel we stayed in during our trip through France, but then Biarritz is an expensive place.

Positiv:: Die Lage ist hervorragend, kurzer Weg zum Strand, Zimmer im 4. Stock über zwei Etagen, Gratis-Parkplatz nur ein paar Minuten vom Hotel entfernt, Frühstück sehr gut

Positiv:: Very clean rooms. Very pleasant and helpful staff. Great Aircon and showers. Perfect location at 4 mins from the beach. Near Le Palau's bus stop for travelling further afield.

Positiv:: Service

Negativ:: Polster zu groß und zu hart...

Positiv:: Plain and simple.

Positiv:: The hotel is comfortable and has everything you need, the staff are helpful and gave us beach towels. The breakfast is nice.

Negativ:: It is expected that central Biarritz is expensive but the prices were very high in the holiday season. Hotel is essentially decorated like a budget hotel but prices are about double of usual locations.

Positiv:: Clean, friendly staff, good value!

Positiv:: Great location, lots of authentic shop's and restaurants near by. The staff were very friendly and helpful, making arrangements for taxis and sorting transport problem!

Positiv:: Comfortable beds and great shower

Negativ:: WiFi was weak. Socket in bathroom didn’t work, lack of facilities in bedroom and kept awake from constant banging of doors.

Positiv:: The staff and the location are EXCELLENT, very close to the beach and the restaurants. You choose the hotel on for the location , nothing rlse

Negativ:: Rooms are very low quality as for the price you pay. The housekeeping is making TOO much noise , they start cleaning at 8:30am and never care about the noise they make, the isolation inthe rooms are very very bad, the pipe system makes a lot of noise. Next to your bed there are no sockets to put any plugs, no way to charge your phone while you are in the bed

Positiv:: Lage optimal, Zimmer gut eingerichtet, sauber, Personal sehr freundlich,

Negativ:: Doppelzimmer sehr klein für zwei Personen, Zimmer zur Straße nachts laut, manche Parkboxen im Parkhaus nur für Kleinwagen geeignet,

Positiv:: Lage ist ein wirkliches Plus für dieses Hotel - in wenigen Minuten zu Fuß am Grand Plage von Biarritz. Freundliches, zugewandtes Personal. Tiefgarage direkt im Hotel.

Negativ:: Zimmergröße relativ überschaubar - für 2 Personen könnte es etwas beengt sein.