The Royal Cancun All Suites Resort

Rooms Make yourself at home in one of the 201 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Amenities Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Business}, Other Amenities Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. Property Location With a stay at The Royal Cancun All Suites Resort in Cancun (Zona Hotelera), you'll be within a 15-minute drive of Tortuga Beach and La Isla Shopping Mall. This 4-star aparthotel is 0.8 mi (1.2 km) from Playa Tortugas and 2.2 mi (3.5 km) from Puerto Cancun Marina Town Center. Dining Satisfy your appetite with American cuisine at La Palapa Restaurant, one of the aparthotel's 4 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: USD 500.00 per stay A tax is imposed by the city: USD 4.43 per accommodation, per night Sanitation services: USD 3.89 per night We have included all charges provided to us by the property. Optional Charges Late check-out fee: USD 500 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 4:00 PM Checkin end at midnight The minimum age of Checkin 25 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Housekeeping service is not provided on Sundays and holidays. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests staying over a Saturday night may be requested to change units. The property will try to avoid this scenario and guests will be informed as needed. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Guest accommodation is sealed after cleaning Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in