Hotels in Dubrovnik

Positiv:: Staff are very friendly and professional, hotel is stunning with the most impressive views. Great breakfast with plenty of options. Gorgeous spa and a lift to the beach to swim in the sea and enjoy the views. Sea view deluxe room had lovely views and was in perfect condition- you could tell the hotel has just been renovated. A fantastic hotel that I strongly recommend, we will definitely return.

Positiv:: Everything was fantastic from the minute we walked through the door! The smell in the reception area was so clean and fresh. The staff we very friendly and helpful and nothing was too much trouble.

Negativ:: Nothing

Positiv:: The location was superb!!! The private beach and view were breathtaking

Negativ:: No smart tv, no hair dryer, pool in inside hotel underneath glass no sun exposure. Boring.heard noise from upstairs... not value for what i paid.

Positiv:: Everything

Negativ:: Nothing

Positiv:: - location - friendly staff - comfortable bed - nice interior

Positiv:: Beautiful location- Handy to Old Town Beach at the base of the cliff accessible by elevator (it’s Europe-don’t forget your reef shoes.) Just over a kilometre downhill to Pile Gate. Many bus options or taxis available for uphill return. Great meal options, we particularly enjoyed the live music (cello & guitar) performed on the terrace during evening drinks & dinner.

Negativ:: No toothbrush provided.

Positiv:: Great views Beach at the city

Negativ:: Very expensive

Positiv:: War alles super nur etwas teuer

Negativ:: Ein kleiner minuspunkt geht an die Lage direkt an der Hauptstraße. Akustisch war das jedoch nicht zuhören.

Positiv:: Bett, Restaurant, Personal, Weinbar

Negativ:: Keine Umkleide am Strand Wasser tw. schmutzig

Positiv:: Great location and facilities. Staff was excellent.

Positiv:: The staff are wonderful, breakfast was fantastic, the view was spectacular, the other guests were lovely

Negativ:: The drinking glasses in our room were used by us but were never changed during our one week stay

Positiv:: Sehr gute Lage und sehr ruhig! Gutes Essen und schöne Einrichtung

Negativ:: Personal war beim Frühstück etwas unorganisiert.

Positiv:: Perfect location, perfect service, perfect hotel.

Positiv:: Everything

Negativ:: Nothing

Positiv:: Fantastic property, great service and food. Couldn't ask for a better hotel.

Negativ:: Loved everything about this hotel.

Positiv:: The staff were very friendly and went the extra mile. It was my birthday during our visit and they put a surprise cake in our room.

Negativ:: Nothing it was excellent.

Positiv:: Great location for swimming with private beach and beds Large rooms with superbe view Great restaurant Top design & décoration Top services & Personnel

Negativ:: Nothing. We missed to visit the rooftop for sunset :(

Positiv:: We loved everything about this place!

Positiv:: Friendly, welcoming staff from the outset and throughout our stay. The hotel was apparently full, but never felt busy - quite the oppoisite! Great location just outside the busier Dubrovnik with a handy transfer by hotel vehicle every hour.

Positiv:: All the rooms are sea facing with their own balcony and positioned privately. All aspects of the hotel are exceptional: the rooms, the restaurant, the outside areas and especially the staff. For us the highlight was the location, completely private below a quiet road in a cliff side with amazing views back over Dubrovnik and the ocean. It feels a world away from the tourist hoards of the old town, but it’s just a 15 minute walk or a 5 minute drive in the hourly shuttle.

Negativ:: The shower in our room was a flimsy thing in the bath, literarily the only non 5 star thing we could find!

Positiv:: The hotel setting is stunning. There was an option to use different plug types which is really useful. Most of the hotel facilities are really nice.

Negativ:: The prices are ridiculously high. We paid £100 (750 Kuna) for 1 beer, 1 cocktail, 1 chicken sandwich and 1 meat & cheese platter. The mini bar prices included a £15 charge for peanuts. The in-room facilities were also relatively poor. They offer 2 coffee sachets per day which given it’s a 5 star hotel seemed a bit ridiculous to us! The charging facilities didn’t work for us either. The whole thing felt a little bit like we were being squeezed for every penny we had at all times. Maybe make that slightly less blatant!

Positiv:: The attentiveness of the staff was excellent & the location was superb

Negativ:: There wasn’t anything that we didn’t like

Positiv:: Very good location and short walking distance (7 min) from old town Dubrovnik. One of the small luxury hotels of the world and very private with only 13 rooms and valet parking. One of a kind breakfast specially at the terrace with view over Lokrum Island and Old Town. Staff always very kind and available to help.

Negativ:: It would have been nice if we have a pool and gym at the same premises as the only options were to go to Villa Argentina or Excelsior Hotel (adjacent hotels and part of the same group) but this meant going outside Vila Orsula.

Positiv:: Everything was wonderful and as expected - worth the extra to stay here. Will definitely recommend and come back. The smiling staff and hosts were a pleasure at every meeting - they couldn't do enough for you. The lcoation is perfect - close to the old town - 7 min stroll but away from the chaos

Negativ:: Not a complaint to be had - Seriously - Villa Orsula is wonderful

Positiv:: Frühstück war ausgezeichnet, perfekte Lage, super Service,

Negativ:: -

Positiv:: Everything. Mostly the personal.

Negativ:: Short stay.

Positiv:: The staff were really friendly and attentive, we were upgraded, provide with a free bottle of sparkling wine plus given a personal letter congratulating us on our Anniversary.

Negativ:: Noisy manhole cover on the road outside the hotel that could be heard from the room.

Positiv:: Best location in town

Positiv:: Beautiful location and hard working staff. Dinner at the Victoria restaurant was amazing. Very quiet.

Negativ:: Trouble finding it because no one told us to look for the Hotel Argentina. Requires a lot of elevators and hallways to get to the beach.

Positiv:: Staying at Villa Orsula was like staying at a good friends home. It is the perfect combination of ideal location with privacy and the option of using facilities of larger properties next door. The view is priceless!

Positiv:: frühstück war sensationell. essen im restaurant victoria hervorragend.

Positiv:: Beautiful location and facilities.

Negativ:: Pricy!

Positiv:: Excellent service, perfect location (only 7 mins walk to the edge of the Old City) and a very comfortable room.

Negativ:: Service at breakfast was a little slow but we were in a hurry to get out sightseeing - if you prefer a relaxed start to the day it would be perfect.

Positiv:: We were treated very well upon arrival and found a bottle of bubbly in our room together with some sweet treats. Our concierges were especially welcoming and helpful. They even allowed us to stay in our room for a late check-out. And the food was amazing!

Positiv:: Very quiet island. Everything so well looked after & very friendly. Hotel beautiful location staff friendly & helpful. Easy to go Island hoping if you can tear yourself away from your sun lounger. Food exceptional.

Negativ:: Hotel Restaurant seemed expensive compared to local restaurants.

Positiv:: Great staff and swimming area and the private location.

Positiv:: Fantastic room, amazing view. Peaceful and rural, good food and service. We loved it.

Negativ:: Nothing, it was a superb experience

Positiv:: Beautiful location, very peaceful with gorgeous views across to Lopud. Good breakfast too. Pay extra for the sea view.

Positiv:: Exceptionally quiet place. We will definitely go back. Beautiful scenery. Excellent facilities. Friendly staff.

Positiv:: Sehr freundlich, Top Lage, sehr sauber, sehr leckeres Essen

Negativ:: Klimaanlage hat nicht immer funktioniert, Wifi war oft nicht verfügbar, in einem Zimmer war ein unangenehmer Geruch im Bad, Mückenspray nicht vergessen...

Positiv:: Ruhige Lage fernab vom Massentourismus. Sehr Freundliches und hilfsbereites Personal. Familiäre Atmosphäre. Pool und Privatstrand mit Bar. Strandhandtücher kostenfrei. Üppiges und leckeres Frühstück (Europäisch/ Kroatisch). Leckeres Abendessen. Terrasse mit Blick aufs Meer. Vielen Dank! Jederzeit gerne wieder!!!

Negativ:: Unterkunft nur mit Fähre (ca. 1h von Dubrovnik) zu erreichen. Fähren fahren nur alle paar Stunden, an Sonn- und Feiertagen nur einmal. Hotel bietet aber Shuttle Service an.

Positiv:: Great Hotel, excellent location, great food and excellent service. I will go back

Negativ:: Bigger or more varied menu choice, for when you stay over 1 week

Positiv:: Quiet and peaceful place in a marvellous lint fishers village. Staff is really kind and food very good

Positiv:: Good breakfasts, nice terraces, excellent sea bathing from private area'

Negativ:: Extremely complicated way of presenting the bill.

Positiv:: The hotel is perfectly situated on the beautiful island of Sipan. It's the perfect retreat for a break from the hustle of busy lives. The staff are friendly and helpful. The nearby little village is welcoming. The view is incredible.

Negativ:: Nothing. Everything was perfect.

Positiv:: What’s not to like - beautiful weather and swimming in the sea! Hotel was very clean and comfortable and staff friendly and attentive whilst maintaining a relaxed atmosphere. Wide choice at buffet breakfast with eggs and pancakes cooked to order. We ate dinner in the hotel twice and the standard was good. The young men tending the bar and sunbeds by the sea were great - nothing was too much trouble. We really enjoyed our trip to Bowa restaurant and the local fish restaurant in the village. Would definitely consider a return visit (as several of the other guests were doing).

Negativ:: Wi fi frustratingly erratic and we only found one tv channel in English (the news - Brexit!!). Not much to do if the weather is poor - limited sightseeing. However, none of this really detracted from a very relaxing and enjoyable holiday.

Positiv:: Close to Sunset Beach, many good restaurants nearby.

Positiv:: Staff ..everything was excellent ...including location and views .

Negativ:: Nothing

Positiv:: The views the clean room location all beyond expectations

Positiv:: Das Zimmer war hell und freundlich eingerichtet, alles da was man grundsätzlich braucht... mehr aber nicht. Im Frühstücksraum bzw. auf der Terrasse konnte man schön sitzen und am Frühstücksbuffet sollte auch jeder fündig werden.

Negativ:: Man kommt an in einer recht kargen Einfahrt an. Der Mittarbeiter der uns am Tresen in Empfang nahm war wenig freundlich und drückte uns einen gefühlt selbstgeschnittenen labberigen dünnen Zettel mit 10% Rabatt für einen Besuch im Hausrestaurant in die Hand. Das ist zwar eine nette Geste aber sollte in einem 4 Sterne Hotel in anderer Form geschehen. Das Bad unseres Zimmers war schlecht gereinigt, vor allem auf dem Boden lagen noch Haare und Fussel. Dieses Bild setzte sich auch täglich fort, der Badezimmerfußboden auch in der Dusche wurde nicht gereinigt. Sowohl im Badezimmer als auch am Pool fand man das ein oder andere am Rand stark ausgefranste Handtuch und am Pool wurde das egoistische Liegenreservieren einiger Leute toleriert. Sitzt man Abends auf seinem kargen Balkon und guckt im Zimmer mit Meerblick auf die Badebucht und die umliegenden Hotels, dann wird man von der lauten Beschallung mit mindestens drei verschiedenen Abendprogrammen der Umgebung irre. Es gibt am Frühstücksbuffet glutenfreies Gebäck das auf einem kleinen Tisch stiefmütterlich etwas Abseits steht- finde ich, da es ja Beschriftung gab, irgendwie traurig für sie Leute die das betrifft. Außerdem musste man das Personal immer zu erst Grüßen (bis auf einen älteren Herren am Eingang). Traurige Bilanz für ein Hotel mit diesem Preisanspruch.

Positiv:: The views, the breakfast, the pool, the bar. Nice bathroom, comfortable bed. Lovely ambience.

Negativ:: Minor points: the wait for lifts; smoke from other guests’ cigarettes.

Positiv:: Das Personal war außerordentlich freundlich und gut ausgebildet.

Negativ:: Die Qualität der Lebensmittel (Käse, Wurst, Backwaren) war minderwertig.

Positiv:: Well thought out rooms great view

Negativ:: Service was slow sometimes, but all staff were helpful and nice. There was music playing quite late nearby which might annoy sensitive sleepers.

Positiv:: Very clean hotel. Good facilities and friendly staff.

Negativ:: Air conditioning in the room was poor. It did not cool the room and there was a mugginess in the air.

Positiv:: Pool

Negativ:: Customer service was very ordinary Over priced hotel

Positiv:: Great facilities, great location, very friendly staff, lovely homely welcoming feel, amazing breakfast

Negativ:: There was nothing I disliked

Positiv:: Beautiful located, modern and well equiped rooms. Lovely staff.

Positiv:: Great beds, modern but not flashy design, good staff, carefully thought through rooms, good breakfast

Negativ:: Area didn't have much of a middle ground between higher end restaurants and cheapish tourist ones

Positiv:: Breakfast dining room was clean.

Negativ:: Staff took a long time to bring coffee and tea.

Positiv:: Everything

Positiv:: Beach access perfection.

Negativ:: Room too small and no view at all. Litrally a wall outside the window and maintenance service stairs Too many elevators

Positiv:: Staff were very helpful and everything ran very smoothly.

Negativ:: N/A

Positiv:: Als wir schon am Hotel ankamen, wurden wir vom Hotel Personal super freundlich und hilfsbereit empfangen. Wir hatten sogar ein Upgrade vom Zimmer erhalten und das hat uns sehr gefreut. Meine Schwester und ich reisen gerne zusammen und sind daher auch sehr anspruchsvoll, aber das Hotel war genau nach unserem Geschmack. Das Zimmer und das Bad waren sehr sauber, groß und sehr stylisch. Die kleinen Aufmerksamkeiten und persönlich an uns gerichteten Nachrichten hat uns das Gefühl gegeben, Willkommen zu sein. Das Frühstücksbuffet war vielseitig und für jeden Geschmack was dabei. Ich habe mich riesig gefreut, dass es eine Glutenfreie Auswahl gab. Ein riesen Lob geht an das Service Personal, die immer höfflich, hilfsbereit und mit Professionalität alles gemanagt haben. Mit dem Ausblick auf die Altstadt von Dubrovnik war das Frühstücken einfach traumhaft. Wir haben unseren 5 tätigen Aufenthalt größtenteils auf dem hoteleigenen Pool verbracht. Die Anlage war sehr sauber und das Wasser schön türkis. Die Beachboys waren sehr hilfsbereit und bemüht jedem der Gäste die Wünsche zu erfüllen. Wir sind zum Essen ins Sensus und Prora (Hoteleigene Restaurants) gegangen. Die Restaurants waren sehr edel und mit dem Ausblick einfach wow. Das Essen war sehr gut und die Qualität der ausgewählten Produkte zeigt einfach, dass das Hotel 5 Sterne verdient hat. Auch hier hat das Service Personal einfach alles übertroffen. Ein riesen Lob! Wir werden 100% wieder kommen!!! Hvala za sve!

Negativ:: Nichts!!!

Positiv:: Luxury facilities in a perfect location

Negativ:: Pillows, small bath towels, small size robes

Positiv:: Perfekte Lage um Dubrovnik zu Fuß zu erkunden. Der Ausblick von Terrasse/Bar/Restaurant ist wunderbar. Zimmer sehr sauber und modern. Sehr schöner Pool.

Negativ:: Die Ausstattung ist für ein 5* Hotel zu schlicht. Das Hotel hat keinen eigenen Sandstrand

Positiv:: location, cleaness

Negativ:: We ordered room dinning... meals were very salty and didn't provide water. ... also, pricey! The room had no view.. no privacy.

Positiv:: Great design, perfect location. We loved swimming before or after visiting Dubrovnik, be it in the sea or the pool. Walking distance from the center of Dubrovnik which is really what you need. Very nice and helpful staff at the reception.

Positiv:: The hotel has an amazing view, great staff and a great private beach for going swimming in the beach. Also i would say the breakfast is fantastic.

Negativ:: Everything was great, however our room shower kept going cold and hot plus the water pressure could be a bit better.

Positiv:: Really warm welcome from the host Nikolina. She met us at the old town gate and gave us a mini walking tour through the old town and referee good restaurants and things to do. Very clean and comfortable environment.

Negativ:: Honestly everything was pretty good except it was a bit expensive for the size of the room. But considering you are in the old city of Dubrovnik its a great value for the location.

Positiv:: The Inn is in a central location. Very clean and staff very friendly. It is a family operation and is clear that they value quality and customer satisfaction.

Positiv:: The location was excellent, not many steps. Nikolina and staff were friendly and very helpful with recommendations and transfer arrangements. Our room was small, as expected, but well maintained. It was very comfortable, even though we stayed through a heat wave.

Positiv:: Nicolona is great she is so sweet , her hospitality is amazing. The place is quiet and clean . Very close to every thing

Positiv:: Great location in the Old City. Close to many sights. The owner, Nikolina was wonderful. She will give you great advice. This place can feel like home.

Negativ:: Did not have an elevator. It can be difficult if you have heavy luggage and your room is on an upper floor. I had the room on the top, which was possibly the attic converted into a hotel room. It had an angled ceiling. If you are tall you may have a problem standing in this room. You will not be able to stand up upright in part of the room because of the angled ceiling.

Positiv:: Beautiful little place in a fantastic location run by a lovely lady. I'd recommend it to anyone

Positiv:: We enjoyed our stay,Great location,lovely clean room,comfy bed,great shower,beach towels provide,Nikolina we very welcoming and gave great advise on places to go and eat,I would stay here again

Negativ:: Nil

Positiv:: Location was superb. inside old city walls, near cathedral and old harbour yet quiet. Very friendly welcome, particularly from Nicolina, who was very helpful. All old town attractions and lots of eating places within easy walking distance. Homely feel to this family run hotel. Simple but clean comfortable room on the first floor, which had character including stone walls, and everything we needed including fridge and shower and large double bed. Hotel arranged very convenient pickup to and from airport for reasonable cost. Was possible to make tea and coffee in communal downstairs room, which is a big bonus as cafes can be expensive. Would highly recommend if you want a good and affordable hotel in Dubrovnik old town.

Positiv:: Nikolina is very helpful, easy going and conversational. The villa is perfectly situated in the old city and the room was quiet and comfortable

Positiv:: Das freundliche Personal.

Positiv:: Location good beds very comfortable airport transfers were offered by owner. Dubrovnik Old Town accomadation very expensive so this was probably one of the better options for booking.

Negativ:: Had to wait for someone to meet us at property . Was expecting to pay by credit card but although said I could on booking.com website ie property accepted all major credit cards was contacted after booking by property to say only accepted Euros

Positiv:: Mitten in der Altstadt und doch ruhig. Die Besitzerin ist wahnsinnig nett und hilfsbereit, wir wurden sogar ausserhalb der Stadtmauern - die Altstadt ist autofrei - abgeholt und mit vielen wertvollen Tipps versorgt. Danke für alles!

Negativ:: Es gibt kein Frühstück, aber das wussten wir ja.

Positiv:: Freundlich sauber

Negativ:: Wir hatten keine Kontrolle mit Klimaanlage

Positiv:: Gute Auswahl beim Frühstück, freundliches und aufmerksames Personal, sehr grosses Zimmer und Gute Schlafqualität, ruhig gelegen, schöne Aussicht aufs Meer

Negativ:: Der Eingang ist einem Check-In Schalter eines Flughafens ähnlich, ebenso wirken die Gänge etwas steril, kalt. Das Bad ist zwar gross, praktisch, aber hat eben auch keinen Charm. Tja der Strand... Eher ein Problem von Kroatien und weniger des Hotels.

Positiv:: location, spa,gym,breakfast,sunset was the best

Negativ:: room design

Positiv:: Zwar etwas weit von der Altstadt entfernt, aber dafür ruhig und 5Sterne Komfort

Negativ:: Ist sicher nah dran an einem guten 5 Sterne Hotel

Positiv:: Staff very fantastic

Negativ:: Nothing

Positiv:: Beautiful location of the hotel. Incredibly helpful and friendly staff. Fantastic breakfast. I will definitely go back and recommend to everyone

Positiv:: Everything , absolutely fantastic hotel

Positiv:: Good

Negativ:: The corridor of the premium rooms smells bad

Positiv:: the place is spectacular

Negativ:: nothing

Positiv:: The pictures didn't even do it justice, it was like a paradise away from the busy side of Dubrovnik. The staff were brilliant from the reception, to housekeeping, to the concierge. Views were amazing, get a sea view room, worth paying extra for, breakfast was incredible, private beach was a huge bonus, location was perfect, with a bus running from outside the hotel.

Negativ:: The girl in the newsagent shop next to reception was very rude, but apart from that everything was fantastic.

Negativ:: We left our evaluation report at the front desk

Positiv:: Adriatic sea and the beach.

Negativ:: As I stated before when one makes a reservation through booking.com one gets the worst room of the house. It happened to me all the time throughout this trip and another proof I was given today in Split. In Dubrovnik I booked a room with balcony and sea view but sea view was very far away because in front of my balcony was a 30+ meter lawn on which I was not allowed to step.

Positiv:: Modern decor, spacious rooms, large balcony with great view, all facilities, great choice at buffet breakfast, smart pool area, staff attentiveness.

Negativ:: Did not enjoy coffee - poor quality.

Positiv:: das Personal

Negativ:: der Teppich

Negativ:: Das Personal war eingestellt, und als ich online checkte und ankam, waren keine Zimmer verfügbar, obwohl ich die Kreditkarte mit einer Gebühr belastet habe

Positiv:: Das Essen, das Personal und alles war ausgezeichnet

Negativ:: wünschte WiFi wäre kostenlos

Positiv:: Das Personal war klasse und sehr zuvorkommend.

Negativ:: Restaurant Menüauswahl war begrenzt

Positiv:: Decor, location, comfortable beds, good house keeping, attentive staff.

Positiv:: Great location

Positiv:: Absolutely everything. Nicest staff, beautiful hotel and restaurant and perfectly located. Couldn't be happier!!

Negativ:: Beds were hard for my taste

Positiv:: Location

Positiv:: Location is superb. Over the road from the entrance to Old Town Dubrovnik.

Positiv:: Excellent location 3 min from the gates of the old Town, close to the cable car

Negativ:: Room weren’t cleaned very well

Positiv:: Die Lage ist top, wenn man Dubrovnik erkunden möchte, fußläufig direkt am Stadttor gelegen. Ein klassisches, schönes Fünf-Sterne-Hotel, Gute Matratzen = guter Schlaf, ansprechendes Frühstücksbuffet.

Negativ:: Auf dem Zimmer gab es keine Bademäntel. Der Poolbereich im Wellness ist sehr phantasielos und lieblos gestaltet, das Wasser ist nicht beheizt und eher kühl. Wir haben danach noch einige Nächte im nahe gelegenen Hotel Dubrovnik Palace (auch 5 Sterne) übernachtet. Der Indoor Poolbereich dort war dagegen spitze. Im Vergleich zu den umliegenden 5 Sterne Hotels eher teuer, was aber durch die Lage wieder wett gemacht wird.

Positiv:: The hotel is a beautiful, elegant building, well-situated on the very edge of the old town. The rooms were clean, bright and well-appointed. We particularly enjoyed being able to access the cool and peaceful "Executive Lounge" for free tea, coffee and snacks when we needed to escape the hustle and bustle of the old town for a bit. The afternoon cakes were a particular treat. It was great to have convenient car-parking too.

Negativ:: Breakfast selection was wonderful and the food was excellent, however the service could be improved if the waiters were a little better organised and the restaurant layout was reassessed. All the team members were evidently working very hard so should not be criticised, but the large restaurant and high number of tables in relation to the position of the kitchen and clearing area, plus the waiters' reliance on trays that were just too small, meant that they simply could not be efficient at clearing and resetting tables at busy times, not matter how fast they worked.

Positiv:: Top Lage und sehr schön erhalten.....

Negativ:: Frühstücksbüffet war Katastrophe und Executive Lounge schrecklich.......

Positiv:: Frühstück war klasse, die Lage war toll, Personal sehr professionell sehr nett, die Küche am Abend grandios.

Negativ:: Die Sauberkeit war nur oberflächlich gut, die Betten waren gut, aber nicht sehr gut.

Positiv:: Location

Negativ:: Price

Positiv:: Ein muss wenn Mann nach Dubrovnik fährt..

Positiv:: Everything about our stay in Hotel More was Perfect!!! . The location, our room, the food the staff. Could not ask for anything MORE. We absolutely loved this place. Thank you

Positiv:: Amazing location right by the Adriatic and we had a room with a balcony so could sit listening to the lapping of the water and watching the boats sail by. Marvellous!

Negativ:: We couldn't fault the hotel or its staff. I thought I'd read there was a shuttle bus to the Old Town from the hotel but not so. Not a big issue - 10 minute walk to get on local bus.

Positiv:: Sehr gutes Frühstück, Top Personal

Positiv:: Lage des Hotels ist toll, direkt am Meer mit eigenem Strand. Service ist, wie es sich für ein 5 Sterne Hotel gehört, top.

Negativ:: Leider waren die Spiegel staubig.

Positiv:: Absolutely everything, couldn't have been more perfect.

Negativ:: Nothing

Positiv:: The location and cave bar

Negativ:: The different levels and various lifts to access but once you know where your going was ok

Positiv:: This was a standout hotel on our trip. The location is a bit removed from the old town but worth it as it provides a relaxed atmosphere in a stunning cliffside setting overlooking a beautiful cove. Sunsets there were fantastic. The hotel was very well staffed with friendly, helpful people throughout the property. Rooms were large, classically designed and very clean. Dinner and breakfast were well above average for this type of property. I would definitely stay here again.

Negativ:: Getting acclimated to the hotel was very challenging. The hotel is divided into two separate towers that descend the cliff, requiring multiple elevators (and a confusing level scheme) as well as a walk through a parking garage to get to different spots in the hotel. It was quite a scavenger hunt on the first day learning the pathways to reception, restaurants, and the cave bar.

Positiv:: The beach bar

Negativ:: The room was very ordinary. No robes, no water, a mirror behind the tv

Positiv:: Great facilities, breakfast was great, and fantastic views.

Negativ:: Nothing

Positiv:: Great restaurants, cave bar was cool and nice areas to sunbathe by the sea, staff were helpful. Relaxed environment and felt like genuine 5-star hotel.

Negativ:: Nothing.

Positiv:: The service was sublime

Negativ:: Nothing to criticise

Positiv:: Great location around 10mins outside of Old town ( by bus)... very easy to get too and a good position for beaches, not that you’ll need them as the hotel offers great swimming opportunities right next to the Adriatic.. Friendly staff, very clean all around... and absolutely amazing food from the hotel restaurants, Reataurant More in particular was fantastic... great time overall and would highly recommmen

Negativ:: Pool sizes could have been a little larger ( which is nit picking really ), but for someone who is t the strongest swimmer, I like a decent pool... otherwise faultless

Positiv:: Fantastische Lage in der Altstadt. Das Frühstück war klasse. Freundliches und hilfsbereites Personal.

Negativ:: Schwer zu finden und nur zu Fuß zu erreichen. Ältere Personen würden sich mit dem Gepäck schwertun. Wir kamen um ca. 23:00 Uhr an und mussten mit unseren Taschen durch die Altstadt gehen. Schließlich erklärte uns jemand, wie wir zur Unterkunft gelangen können und wir fanden sie auch.

Positiv:: Location

Negativ:: Staff was not helpful; nonexistent room key; had to wait a long time before being served for breakfast; some of the staff members were not nice and kept making jokes with a doubtful sense of humor

Positiv:: Unique rooms from a 17th century palace. Very centrally located. Staff is outstanding - very accommodating

Negativ:: Crazy amount of crowds (from 3 cruise ships) and rain caused long wait for food from hotel restaurant

Positiv:: Breakfast was exceptional. Porter was exceptional.

Positiv:: Excellent location, excellent restaurant .... very comfortable room... and staff are very service focused

Positiv:: Beste Lage inmitten der Altstadt , schöne Aussicht, freundliches, hilfsbereites und Kompetentes Personal, sehr guter Service allgemein im Hotel, der Rezeption , dem Restaurant und der Weinbar.

Positiv:: - The location was very convenient as it is in the old town - The staff very helpful

Negativ:: - As they are located in the old town, therefore it cannot accessible by car therefore it might effect people with car rental. But for our group was perfect as the hotel arrange airport transfer for us with staff to help on the suit-case. - Our family room (2 Bedroom + 2 Bathroom) locate on the top floor (roof floor), so we cannot enjoy the beatiful view of old town as we expected.

Positiv:: The staff was extremely friendly and helpful, including getting me a very early transfer to the airport. The restaurants in the hotel are incredible. Very friendly wait staff and great bartender in the wine bar!

Positiv:: Right in the centre...

Negativ:: Air conditioning noisy

Positiv:: Nettes Personal. Hübsches Zimmer. Gute Lage

Negativ:: Dusche war kaputt. Kein Frühstücks Buffet,deshalb Wartezeiten

Positiv:: The breakfast was excellent, the rooms perfectly appointed, and the staff friendly without ever hovering. They all spoke perfect English, too.

Positiv:: Hotel’s daytime receptionist-concierge was extraordinarily helpful, informative and solicitous. Hotel offers a level of service far above most hotels; it is equal to famous hotels in Zurich and Bangkok. Upstairs terrace restaurant is excellent.

Negativ:: Breakfast room is uncomfortably-warm.

Positiv:: Lots of character, especially the bedrooms. Was lovely to be upgraded. Really friendly and helpful staff. Great breakfast

Negativ:: Minor things: Tea/Coffee facilities in the room would be great, and some minor modernising of air con/tvs, etc.

Positiv:: Das Personal war super und sehr gastfreundlich

Positiv:: Nice ocean views in some part of the hotel

Negativ:: Place is dated and far from a 5* hotel, food quality is terrible.

Positiv:: Die Anlage bietet alles. Unter anderem einen Supermarkt mit guter Auswahl, auch an Frischeprodukten, und kleiner Bäckerei ist vorhanden. Die Mitarbeiter sind alle freundlich. Es gibt an den Schwimmbädern und am Strand ausreichend Liegen. Handtücher auf Liegen, die offensichtlich nicht (mehr) genutzt werden, werden entfernt. Unser Sohn hat sich im Miniclub sehr wohl gefühlt - auch wenn er mit 3 Jahren dem Englischen nicht mächtig ist. Fazit: Wir haben nie bereut, uns für dieses Hotel entschieden zu haben.

Negativ:: Die Restaurants sind teuer. Aber man kann ja Restaurants außerhalb des Ressorts besuchen.

Positiv:: The location is perfect and it was great to be able to go to Dubrovnik old town for a change of scenery. There's lots to see and do there. The facilities were amazing and the beach was great (bring or buy sea shoes!). Staff were really friendly and overall our stay was perfect for an R&R couples holiday - there's a kid-free pool which we really appreciated.

Negativ:: The on site restaurants were very pricey and the quality of the food quality wasn't there. The pizza/pasta place was great but the butchers grill was bland and could be improved quality wise. We only ate at two of the 8 (I think) restaurants as we preferred the atmosphere there. It would have been nice to have some sort of discount applied for being a hotel resident. I would have loved to have a spa treatment but they were really pricey too - £80-£100 for a shoulder/back massage. I noticed there was a massage area on the beach which could be prices lower for reduced time slots - even if it was 15 or 30 mins.

Positiv:: Facilities were excellent. Great options for kids at the kids club and the Academy

Negativ:: Shuttle service to Dubrovnik had either limited availability per person or vehicle. For one of our trips you Dubrovnik there was only space on the shuttle to Dubrovnik but no space available for the return. Instead the hotel arranged a private limousine for the return trip. The vehicle was in fact the same vehicle used to take us to Dubrovnik but at 3x the cost of the shuttle service. This was wrong and a really poor customer experience

Positiv:: Facilities and environment.

Negativ:: Better not to eat there. Food poisoning from room service which is not uncommon after talking to one of the staff. My partner was vomiting and had diarrhoea for a week after eating their food which kind of ruined the rest of our trip.

Positiv:: Location, premises and service

Negativ:: We were in a residence and the sofa bed was extremely uncomfortable

Positiv:: Amazing facilities -- three outdoor pools (including an adults-only pool) and one indoor; a gym with squash, badminton, etc; tennis courts; volleyball courts; etc. Plus all the restaurants were reasonably priced!

Negativ:: The temperatures in the hallways/common areas were too warm and the wifi was a bit spotty in places.

Positiv:: We stayed in the residence apartment which was very clean, well equipped, spacious and comfortable. The resort has its own entrance to a private beach with complimentary beach towels, parasols & sunbeds. There were many facilities but fell short of our five star expectations. The Market (one of the restaurants) served lovely seafood.

Negativ:: As mentioned above, there were some facilities which were unavailable to use, primarily the sunset pool which is heavily featured on their website, yet it was closed to its guests with no prior notice. We stayed for four nights and could not use it once which was extremely disappointing. The spa was also not functioning at 100%, with thermal beds that were broken and steam room, hammam and saunas were not consistently at the correct temparture. There were expensive extra charges, like €40 per person for access to the rooftop terrace for breakfast. La Pasta (one of the restaurants) served us one of the greasiest pizzas we’ve ever had. All in all we didn’t have an unpleasant stay, but it was nowhere near five star expectations. We won’t be returning.

Negativ:: We stayed for 3 nights, we didn’t eat outside of the resort. The on site restaurants and bars were ok. On our last night of staying, we ordered food from room service, I had octopus salad, my partner had chicken club sandwich and all day breakfast. He was vomiting and had diarrhoea all night after that. We did report to the hotel reception for food poisoning next morning, we asked for an hour extended check out, we didn’t get any other offer of help, I went to pharmacy and got some medication for him. The sickness lasted for a week after we left which kind of ruined the rest of our trip.

Positiv:: Sehr gepflegte weitläufige Anlage. Freundliches Personal. Direkt am glasklaren Meer mit toller Strandbar. Minimarkt mit frischem Gebäck für das Frühstück. Seafood Restaurant war sehr lecker und ist sehr zu empfehlen. Großer Fitnessstudio-Bereich mit vielen Sportmöglichkeiten. Alles in allem absolut weiter zu empfehlen. Wir werden wieder kommen.

Negativ:: Wir hatten eine Residenz „Seaview“ gebucht. Leider war das Meer nur seitlich zu sehen und nur vom Balkon aus. Wir haben uns auch darüber beschwert. Wir hätten umziehen können was wir aber aufgrund der ruhigen Lage des Appartements dann abgelehnt haben. Wir haben dafür einen Riesen Obstkorb bekommen und hatten das Appartement am Abreisetag bis Nachmittag benutzen können. Da unser Flug erst um 17 Uhr nach Hause ging.

Positiv:: The property is a self contained village about 10 miles from Dubrovnik to the north. The staff were the complexes strongest asset. All helpful and charming. The restaurants of which there were essentially 4 were great but if you are staying for a week a bit repetitive. On site for the villa’s and apartments there is a well stocked supermarket, several clothes and beachwear shops and hairdressers and of course the usual spa. As an international destination the wine lists were a bit home grown and quite expensive. All in all a beautiful location. Very high quality estate so great for a quiet break to recharge the batteries.

Negativ:: Quite a long way out of Dubrovnik. We spent in 6 days over £200 in taxis and transport. The photo attached is the sunset from the main hotel bar

Positiv:: Friendly staff. Very clean. Good choice of restaurants. We stayed in September so it was very quiet (however we did get a slight feel that everything was starting to wind down). Very thorough cleaning staff. The two swimming pools were great (third was closed)

Negativ:: Would be perfect if it actually had some sand on the beach instead of the rocks as if you are a bit unsteady on your feet it was quite hard going. We were not aware that the third pool would be closed while we were there in September. Would have liked more entertainment in the evenings as unless you took the shuttle or a taxi into the Old Town there was nothing to do. If you are young and need some night life I don’t think this hotel is for you.

Positiv:: Alles war sehr gepflegt und das Personal war sehr freundlich!! Perfekte Aussicht für unsere Flitterwochen!

Positiv:: Service -- Wochentag omelette Station Mädchen erinnerte sich an meine Bestellung; der Kellner an der Bar erinnerte sich auch an unsere Bestellung.

Negativ:: Doppelbett im Vergleich zu einem Kingsize-Bett; das Restaurant am Pool war nicht das Beste - das war kein gutes Preis-Leistungs-Verhältnis.

Positiv:: We loved everything except the restaurants in the hotel.

Negativ:: The breakfast was good but the rest is below average and expensive food.

Positiv:: loved the view and location, staff very pleasant and helpful hotel room very nicely done

Negativ:: food at the main restaurant that serves breakfast and dinner was bad and not in line with a 5 star hotel

Positiv:: Beautiful hotel.

Negativ:: There should be water available free

Positiv:: Breakfast Room service Bus service to the old town Indoor spa and pool very nice

Negativ:: Food and drink very very expensive No bottled water in room Duvet was far too small for the bed Beds were two singles pushed together! The beds in the pool area were very close together and not comfortable Hotel doesn’t feel like it is 5 star

Positiv:: Incredible location. Gorgeous views!

Positiv:: Brilliant hotel with very friendly staff and an excellent location. A wide range of restaurants and bars including a buffet style breakfast and dinner, Mediterranean restaurant and a swim up pool bar. Plenty of different areas for sunbathing and a great area for sea swimming, though a little rocky. Overall we had a great 5 day stay.

Negativ:: The only downside is that food and drinks at the hotel are a little expensive. We would have also appreciated a double bed as opposed to 2 singles joined together, but other than that we would definitely return!

Positiv:: Great location, friendly staff and beautiful facilities

Negativ:: Hotel charged me twice and never responded to my emails after I checked out. Im an still trying to get my money back.

Positiv:: Toller Ausblick. Upgrade in ein größeres Zimmer. Sauberkeit.

Negativ:: Das Frühstück. Kaffee aus der Thermoskanne. Bis auf das frische Obst entspricht das Frühstück nicht dem eines 5 Sterne Hotels. Hotelrestaurent nicht zu empfehlen. Für das ordern eines Taxis werden jedes mal 10.Kn ca. 1,50 € berechnet. Bei dieser Kategorie sollte sich dies als normale Dienstleistung verstehen...

Positiv:: Everything

Negativ:: Nothing

Positiv:: Breakfast was excellent. Staff was helpful. Location was very good, you can take on the bus to downtown in front of the hotel.

Negativ:: nothing

Positiv:: Lage des Hotels direkt am Strand Modern ausgestattet Room Service

Negativ:: Preis Leistungsverhältnis Zu teuer für die Qualität die geboten wird. Restaurant zu teuer für die Essensqualität

Positiv:: The location was great - a short walk to the restaurant/activities district, but far enough away to avoid the noise. The staff was great. We didn't want to leave.

Positiv:: Amazing luxury hotel. Great location if you’re after a resort like holiday, although easy to get to tourist areas by bus or taxi if you want. Incredible staff, special mention to Amir, Elmir & Jelena from the sky deck pool bar! We looked forward to seeing them each day. Room was perfect, with large bathroom!

Negativ:: Wifi was not great. It worked well in the common areas (restaurant, pool) but only worked for one of us at a time in the room. Main restaurant in Royal Blue doesn’t serve food after 6pm, only option after that is room service (besides other restaurants in the resort).

Positiv:: Wunderschön gelegen mit Blick aufs Meer. Erstklassiger Service.

Positiv:: Nice room, crisp sheets and very comfortable bed. Occitane products in the bathrooms. Very comfortable outside chairs on our terrace.

Negativ:: Quite a distance from old town, although the No 6 bus was very handy, frequent and good value.

Positiv:: Die Einrichtung des Zimmers (Deluxe-Doppelzimmer) war einfach super. Das Bett sehr bequem, das Badezimmer sehr gross. Wir hatten jedoch das Pech, dass uns ein Zimmer gegenüber der Rezeption zugeteilt wurde. Das ist sehr lärmig. Also unbedingt die Zimmer 5101-5104 vermeiden. Leider konnten wir nicht wechseln, das Hotel war voll belegt. Ausserdem befinden sich diese Zimmer direkt über dem Frühstückssaal und das Verschieben der Stühle auf der Terrasse ist lärmig!

Negativ:: Wir hatten das Abendessen inbegriffen, was aber jeden Abend eine Diskussion mit den Restaurants auslöste. Die Info war im Computersystem nicht zu finden, und wir mussten immer wieder darauf hinweisen, manchmal sogar die Rechnung bezahlen und dann an der Rezeption den Betrag wieder zurückfordern. Das war einfach nervig.

Positiv:: Everything about this property is good, from the location to the facilities . The property is so clean & the rooms are so big & comfortable The staff are so attentive & nothing is too much trouble. I felt totally relaxed & enjoyed every moment of my stay

Negativ:: To be honest I would struggle to find anything I didn’t like

Positiv:: The location is fabulous, quality of services, food and staff is unparalleled. So many options to relax in such a mesmerizing location.

Negativ:: A little pricey...but well worth it.

Positiv:: Great room. Super staff. Cost of food too high

Negativ:: Cost of food too highfantastic

Positiv:: Hotel very Clean and very spacious rooms with lovely pools and views . Guest relations very helpful .

Negativ:: The price of drinks very expensive, lack of evening entertainment. Lots of staff at breakfast but still long waiting time for them to do anything. Ask for a empty breakfast cereal to be refilled this took 10mins though the restaurant was almost empty and 6 staff .

Positiv:: Lovely friendly staff particularly at the roof top pool and bar, which was a fantastic space for relaxing and watching amazing sunsets each evening. Great location within easy reach of bars, restaurants and the old city. Will be back to stay next summer.

Positiv:: Excellent location for quiet relaxed break but convenient to old town Dubronik. Pool Top Bar service was excellent.

Negativ:: Hotel would not facilitate late check out

Positiv:: Only 20 mins on the bus to Dubrovnik, friendly staff, comfy room, shared facilities with the hotels in the complex was a definite bonus. Really liked On The Rocks’ bar next to the sea and the roof top bar & pool.

Negativ:: Would be nice if the bars served food into the evening, giving a more informal option for dinner rather than the two fine dining restaurants. Meant we sought food outside of the hotel

Positiv:: Das Hotel ist sehr schön und stilvoll eingerichtet und das Personal sehr nett. Große Auswahl beim Frühstück. Und sehr bequemes Bett.

Negativ:: Der Preis für dieses Hotel ist einfach zu hoch! Das Buffet am Abend hat unseren Ansprüchen nicht genügt, man hat gemerkt, dass keine hochwertigen Lebensmittel verwendet wurden! Auch für das Parken mussten wir 9€ pro Tag zusätzlich bezahlen. Auch der Weg zum Meer war etwas umständlich. Wir würden unseren Urlaub in diesem Hotel nicht mehr verbringen.

Positiv:: Calm ambiance of hotel, beautiful views with shady areas in garden Peaceful grounds and very polite and helpful staff. Modern and stylish design of hotel interior and two great swimming pools with fantastic views.

Negativ:: It would be helpful to have more choice in bar menu in courtyard area and more local fish on offer in main restaurant in evening. Information guide booklet with images in room with local map and recommended sites to see.

Positiv:: Location, pool,great sun beds, although hotel was ‘full’ it wasn’t overcrowded ,great breakfast

Negativ:: Price £900+ for 4 night stay

Positiv:: Location was fantastic, pool facilities, and excellent access to Coral Beach and Copacabana Beach clubs.

Negativ:: The rooms were super clean and comfortable. The staff was really nice and helpfull. The pool are was good and good tood in the pool bsr

Positiv:: Nice and large hotel. It has 2 good pools. The best is the access to the private beach - Coral Beach Club. The rooms are clean, good furnished and equiped. Staff is very friendly and helpful.

Negativ:: The location is not so good, especially in the evenings, its not a walk away from your local restaurant, you have to take a taxi. During the day, you can take a bus.

Positiv:: Fantastic hotel - Feels new, feels modern and very clean - The location is great for the views

Negativ:: To get this location you are a little further away from the old town but only £6 return on the bus which is virtually door to door

Positiv:: Wunderschöne Aussicht - toller Infinity-Pool.

Negativ:: Manche Zimmer haben einen „unschönen Gartenblick“ auf eine Hecke.

Positiv:: Food was excellent great choices

Positiv:: Lovely hotel in magnificent location

Negativ:: Nothing

Positiv:: Extremely friendly and helpful staff on reception and throughout the hotel. Extensive buffet breakfast with all needs catered for. Large bedrooms with comfy beds and fabulous rain shower. Very convenient bus service to the Old Town which runs until 2am so no need for taxis. Amazing pool areas with stunning views over the ocean

Positiv:: The view from the pool area is amazing ! Really stunning even better than the photos. Food at the pool restaurant is very good. Great salads. Breakfast has lots of choices . The hotel is clean and modern. Close to the Coral Beach club and Copacabana - five min walking distance. The bus stops right outside the hotel to go to the Old town which is 10 -15 mins away. Super convenient. Highly recommend this hotel. Showers are great and beds are comfortable !

Negativ:: Only dislike was that our room was above the lobby which has an open concept , the sound carries and you can hear people in the lobby. Ask for a room away from the open lobby and you will be fine!

Positiv:: We couldn’t fault our stay we got upgraded to the princess royal hotel to a suite and we can’t thank everyone enough such a special end to our special holiday! We loved our stay and will be recommending all of the hotels to our friends. Definitely worth the stay for our last night we can’t thank you all enough!

Positiv:: Breakfast was very good

Negativ:: We did have to have the sheets changed as there was a stain on them and our view was good but sadly part of it was over a roof with air con units everywhere. Not anyone's fault just spoilt the view a little.

Positiv:: Comfy beds and good location. Nice to be able to use any of the pools in the hotel group.

Negativ:: The breakfast left a lot to be desired. Really poor choice of cereal ( not everyone wants a cooked breakfast ) the fresh orange tasted more like orange squash and the coffee out the machines was very poor. Otherwise a nice hotel.

Positiv:: Loved the hotel space, and food was amazing at their restaurants.

Negativ:: Location is far from most attractions, but it allows you time to relax.

Positiv:: Everything.

Negativ:: Menu at pool bar not great.

Positiv:: location

Negativ:: quality of food and quality of services

Positiv:: There are 4 affiliated hotels in this Importanne hotel resort all of which which share extensive facilities. While I booked the Neptun, I was put into the Ariston which is a grade higher. The room was very nice, but didn't have a sea view as it's on the ground floor (which may explain the 'upgrade'). All in all the stay was very good, with the variety of pools and beach zones ranging from infinity pool to open sea covering all tastes, allowing you experience several holidays in one. The ground floor poolside/beach areas are a little tired, and some investment in new umbrellas and deckchairs would brighten the place up. There's a good choice for breakfast, but there's way more demand than one egg chef can handle, so ordering an omelette or poached or fried eggs takes ages, although they're well worth it once they come. There are numerous restaurants in the 4 hotel complex all with good sea views. The complex is a 20 minute walk to Lapad either along the fairly busy (and partially unlit) main road or by the sea level promenade which leads to a whole range of restaurants and cafes in the town. These are all pricy, especially for fish, and wine. However there are some real gems literally 100 metres off the main drag, the best of the ones I tried being Madonna. All in all a very enjoyable stay overlooking some of the most beautiful coastline in Europe. If you end up in the town don't forget to walk up in the direction of the Dubrovnik Palace hotel for a great view of the city from the other side. When that is lit up in the evening, the Amalfi coast will seem unimpressive by comparison.

Negativ:: The 'coffee' made by the coffee machine at breakfast is the worst I have had anywhere, which is a shame as the rest of the breakfast is good.

Positiv:: The room was superb..the facilities excellent and all staff we encountered were helpful a d friendly especially Jelena in reception

Negativ:: Nothing

Positiv:: Location and outside space were amazing. Lots of areas to choose from.

Positiv:: Gute Lage, freundliches Personal

Negativ:: Personal beim Frühstück gehetzt, schlechter Kaffee, lange Schlangen beim Ei stand- nicht angemessen für den Preis!

Positiv:: Beautiful location. Lots of places on the rocks for sun beds. You can use the pools of the other hotels in the complex. Very comfy beds and immaculate. Drinks can be pricey but probably in keeping with the area. I would highly recommend.

Negativ:: Their house vodka is the most expensive on the menu so make you ask for your choice!!

Positiv:: Frühstück war langweilig jeden Tag das gleiche