Bewertungen
Gesamtbewertung
7.7
Gut
Basierend auf 3’414 Bewertungen
Gesamt
7.8
Boarding
8.0
Komfort
7.5
Besatzung
8.3
Entertainment
7.3
Verpflegung
7.2
Zum Hauptinhalt
Informationen zu Finnair
| IATA-Code | AY |
|---|---|
| Strecken | 228 |
| Top-Route | Oulu nach Helsinki |
| Angeflogene Flughäfen | 110 |
| Top-Flughafen | Helsinki |
Neueste Bewertungen
- Alle Bewertungen
- Positiv
- Neutral
- Negativ
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10.0
Positiv: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.
Negativ: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser
Bewertung von
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9.0
Negativ: Boarding process could have been smoother
Bewertung von
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9.0
Positiv: Crew was great and welcoming
Negativ: Some features on screen did not work, also seat handle wasnt possible to lower
Bewertung von
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3.0
Delayed
Positiv: At least the crew was friendly
Negativ: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.
Bewertung von
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2.8
Positiv: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.
Negativ: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.
Bewertung von
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7.0
Positiv: My bag was lost!
Negativ: To have my bag delivered
Bewertung von
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7.3
Negativ: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup
Bewertung von
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8.3
Positiv: A350, smooth and quiet. Nice plane
Negativ: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal
Bewertung von
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6.0
Positiv: The crew were professional and courteous
Negativ: Nothing, as it’s a short flight!
Bewertung von
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10.0
Positiv: Crew was amazing, service was super attentive. Plane was new with plenty of space. P
Negativ: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!
Bewertung von
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4.6
Positiv: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!
Negativ: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!
Bewertung von
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8.3
Positiv: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)
Negativ: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin
Bewertung von
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9.6
Negativ: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester
Bewertung von
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6.6
Positiv: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing
Bewertung von
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6.3
Positiv: Crew was great.
Negativ: Delay of almost 24 hours.
Bewertung von
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9.3
Positiv: Great crew
Bewertung von
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9.0
Positiv: Lovely crew, very good entertainment system.
Bewertung von
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10.0
Positiv: Everything
Negativ: None
Bewertung von
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9.0
Positiv: Pünktlich, Freundlich, organisiert.
Negativ: Kopfhörerbuchse leider defekt
Bewertung von
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8.0
Negativ: Clean up the planes better
Bewertung von
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7.0
Negativ: Things were very scratched
Bewertung von
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4.3
Positiv: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.
Negativ: Service, staff and food.
Bewertung von
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3.0
Negativ: 2 н in plane, then tecnicans search and fix problems
Bewertung von
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5.3
Positiv: Smooth flight
Negativ: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow
Bewertung von
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4.3
Positiv: Flight as such was good and smooth
Negativ: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Bewertung von
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8.0
Positiv: The fact that we were offered an additional round of water and the friendliness of the crew.
Bewertung von
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4.6
Positiv: Crew was pleasant.
Negativ: Very old plane with seatback screens or USB ports for charging.
Bewertung von
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7.0
Negativ: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.
Bewertung von
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7.3
Positiv: I liked the window seat.
Negativ: They didn’t talk much about the landing card.
Bewertung von
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8.0
Positiv: I was i business class and the crew were very good
Negativ: nothing as it was not a long flight, only 3 hours
Bewertung von
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6.0
Positiv: Pünktlich, kurzer Transit in HEL
Bewertung von
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5.3
Positiv: Pünktlich, kurzer Transit in HEL
Bewertung von
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10.0
Positiv: Everything! I never knew that Finnair was such a great airline.
Negativ: Honestly, nothing could have been better.
Bewertung von
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10.0
Positiv: Everything! I never knew Finnair was such a great airline.
Negativ: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Bewertung von
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10.0
Positiv: The crew was great!
Bewertung von
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4.0
Negativ: Very bad food my options were pork and vegetarian. Chicken finished.
Bewertung von
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10.0
great flight
Positiv: everything
Bewertung von
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9.6
safe flight
Positiv: everything was good
Negativ: Needed a bit more food :)
Bewertung von
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5.3
Negativ: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Bewertung von
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6.3
Positiv: blueberry juice, service and friendliness
Negativ: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Bewertung von
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4.3
Paid for business got forward economy seats
Positiv: There was room available.
Negativ: This was not business class!
Bewertung von
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5.3
Positiv: Clean less of the plane
Negativ: Entertainment system did not work at all
Bewertung von
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7.0
Negativ: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Bewertung von
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2.0
Terrible
Positiv: Nothing
Negativ: Very long delay, got bumped for a flight the next day. Horrible experience
Bewertung von
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2.6
5h late and no luggage
Positiv: I got there
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Bewertung von
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2.6
5h late and lost luggage
Positiv: I got to my destination
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Bewertung von
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8.0
Positiv: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Negativ: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Bewertung von
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9.6
Direct to Helsinki
Positiv: Overall pretty good. Newer plane, business class is well configured.
Negativ: Food was good, not great. Seats when flat are quite hard.
Bewertung von
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2.0
Negativ: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Bewertung von
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9.0
Positiv: The crew was helpful and polite, food was good
Negativ: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Bewertung von
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6.0
Delayed Flights
Positiv: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Negativ: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Bewertung von
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2.0
ON TIME DEPARTURE!
Positiv: Was on time! Not croweded!
Bewertung von
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10.0
Negativ: 2 hr delay
Bewertung von
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5.6
Negativ: My headphones didn’t work
Bewertung von
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8.3
Nice crew, good boarding and a lot of space for legs
Positiv: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Negativ: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Bewertung von
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10.0
Best Flight I have Ever Taken
Positiv: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Negativ: Limited controls on the entertainment.
Bewertung von
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8.0
first Finnair flight
Positiv: reasonable leg room comfortable seat
Negativ: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better
Bewertung von
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10.0
pünktlich und im 321er von VIE nach HEL
Positiv: schnelles Boarding, pünktlicher Start, Blueberry-Juice top
Negativ: gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt
Bewertung von
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8.6
im A350 von HEL nach KIX
Positiv: am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ...
Negativ: Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang
Bewertung von
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7.6
Positiv: Leg room, friendly crew, good choices for entertainment, nice blankets!
Negativ: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Bewertung von
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10.0
Positiv: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.
Negativ: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser
Bewertung von
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9.0
Negativ: Boarding process could have been smoother
Bewertung von
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9.0
Positiv: Crew was great and welcoming
Negativ: Some features on screen did not work, also seat handle wasnt possible to lower
Bewertung von
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10.0
Positiv: Crew was amazing, service was super attentive. Plane was new with plenty of space. P
Negativ: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!
Bewertung von
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9.6
Negativ: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester
Bewertung von
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9.3
Positiv: Great crew
Bewertung von
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9.0
Positiv: Lovely crew, very good entertainment system.
Bewertung von
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10.0
Positiv: Everything
Negativ: None
Bewertung von
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9.0
Positiv: Pünktlich, Freundlich, organisiert.
Negativ: Kopfhörerbuchse leider defekt
Bewertung von
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10.0
Positiv: Everything! I never knew that Finnair was such a great airline.
Negativ: Honestly, nothing could have been better.
Bewertung von
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10.0
Positiv: Everything! I never knew Finnair was such a great airline.
Negativ: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Bewertung von
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10.0
Positiv: The crew was great!
Bewertung von
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10.0
great flight
Positiv: everything
Bewertung von
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9.6
safe flight
Positiv: everything was good
Negativ: Needed a bit more food :)
Bewertung von
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9.6
Direct to Helsinki
Positiv: Overall pretty good. Newer plane, business class is well configured.
Negativ: Food was good, not great. Seats when flat are quite hard.
Bewertung von
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9.0
Positiv: The crew was helpful and polite, food was good
Negativ: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Bewertung von
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10.0
Negativ: 2 hr delay
Bewertung von
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10.0
Best Flight I have Ever Taken
Positiv: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Negativ: Limited controls on the entertainment.
Bewertung von
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10.0
pünktlich und im 321er von VIE nach HEL
Positiv: schnelles Boarding, pünktlicher Start, Blueberry-Juice top
Negativ: gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt
Bewertung von
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8.6
im A350 von HEL nach KIX
Positiv: am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ...
Negativ: Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang
Bewertung von
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7.0
Positiv: My bag was lost!
Negativ: To have my bag delivered
Bewertung von
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7.3
Negativ: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup
Bewertung von
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8.3
Positiv: A350, smooth and quiet. Nice plane
Negativ: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal
Bewertung von
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8.3
Positiv: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)
Negativ: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin
Bewertung von
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6.6
Positiv: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing
Bewertung von
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8.0
Negativ: Clean up the planes better
Bewertung von
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7.0
Negativ: Things were very scratched
Bewertung von
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8.0
Positiv: The fact that we were offered an additional round of water and the friendliness of the crew.
Bewertung von
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7.0
Negativ: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.
Bewertung von
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7.3
Positiv: I liked the window seat.
Negativ: They didn’t talk much about the landing card.
Bewertung von
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8.0
Positiv: I was i business class and the crew were very good
Negativ: nothing as it was not a long flight, only 3 hours
Bewertung von
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7.0
Negativ: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Bewertung von
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8.0
Positiv: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Negativ: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Bewertung von
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8.3
Nice crew, good boarding and a lot of space for legs
Positiv: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Negativ: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Bewertung von
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8.0
first Finnair flight
Positiv: reasonable leg room comfortable seat
Negativ: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better
Bewertung von
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7.6
Positiv: Leg room, friendly crew, good choices for entertainment, nice blankets!
Negativ: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Bewertung von
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3.0
Delayed
Positiv: At least the crew was friendly
Negativ: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.
Bewertung von
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2.8
Positiv: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.
Negativ: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.
Bewertung von
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6.0
Positiv: The crew were professional and courteous
Negativ: Nothing, as it’s a short flight!
Bewertung von
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4.6
Positiv: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!
Negativ: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!
Bewertung von
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6.3
Positiv: Crew was great.
Negativ: Delay of almost 24 hours.
Bewertung von
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4.3
Positiv: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.
Negativ: Service, staff and food.
Bewertung von
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3.0
Negativ: 2 н in plane, then tecnicans search and fix problems
Bewertung von
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5.3
Positiv: Smooth flight
Negativ: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow
Bewertung von
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4.3
Positiv: Flight as such was good and smooth
Negativ: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Bewertung von
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4.6
Positiv: Crew was pleasant.
Negativ: Very old plane with seatback screens or USB ports for charging.
Bewertung von
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6.0
Positiv: Pünktlich, kurzer Transit in HEL
Bewertung von
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5.3
Positiv: Pünktlich, kurzer Transit in HEL
Bewertung von
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4.0
Negativ: Very bad food my options were pork and vegetarian. Chicken finished.
Bewertung von
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5.3
Negativ: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Bewertung von
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6.3
Positiv: blueberry juice, service and friendliness
Negativ: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Bewertung von
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4.3
Paid for business got forward economy seats
Positiv: There was room available.
Negativ: This was not business class!
Bewertung von
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5.3
Positiv: Clean less of the plane
Negativ: Entertainment system did not work at all
Bewertung von
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2.0
Terrible
Positiv: Nothing
Negativ: Very long delay, got bumped for a flight the next day. Horrible experience
Bewertung von
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2.6
5h late and no luggage
Positiv: I got there
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Bewertung von
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2.6
5h late and lost luggage
Positiv: I got to my destination
Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Bewertung von
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2.0
Negativ: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Bewertung von
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6.0
Delayed Flights
Positiv: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Negativ: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Bewertung von
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2.0
ON TIME DEPARTURE!
Positiv: Was on time! Not croweded!
Bewertung von
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5.6
Negativ: My headphones didn’t work
Bewertung von
Flugstatus
Streckennetz von Finnair
Von Finnair angeflogene Top-Flughäfen
- Flughafen Helsinki (HEL)
- Flughafen Oulu (OUL)
- Flughafen London Heathrow (LHR)
- Flughafen Stockholm Arlanda (ARN)
- Flughafen Kopenhagen Kastrup (CPH)
- Flughafen Paris Charles de Gaulle (CDG)
- Flughafen Berlin Tegel (TXL)
- Flughafen Rovaniemi (RVN)
- Flughafen Oslo & andere Flughäfen (OSL)
- Flughafen Göteborg Landvetter (GOT)
- Flughafen Brüssel National & andere Flughäfen (BRU)
- Flughafen Hongkong (HKG)
- Flughafen Amsterdam (AMS)
- Flughafen München (MUC)
- Flughafen Prag (PRG)
Kontakt bei Finnair
- AY IATA-Code
- +41 848 000 294 Anrufen
- finnair.ch Online
Daten zu Flugstatus, Annullierung und Verspätung werden von Flightstats.com zur Verfügung gestellt. Sie sind möglicherweise nicht in allen Fällen korrekt. Bitte bestätige stets die angegebenen Informationen direkt bei deiner Airline.
