Günstige Flüge mit Finnair finden

Negativ: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Positiv: blueberry juice, service and friendliness

Negativ: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Paid for business got forward economy seats

Positiv: There was room available.

Negativ: This was not business class!

Positiv: Clean less of the plane

Negativ: Entertainment system did not work at all

Terrible

Positiv: Nothing

Negativ: Very long delay, got bumped for a flight the next day. Horrible experience

5h late and lost luggage

Positiv: I got to my destination

Negativ: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.