NOOOOOPE!!Positiv: It was kind of close to the terminalNegativ: They charged us for a scratched hubcap that was there when we picked up the car. Now we have to go through a huge process to not be screwed over.
It was very inconvenient to get to compared with literally every other rental company there. Everyone else is clustered together and easy to get to.
Just to talk to anyone about the shenanigans they were pulling, we had to go to a much farther location than where we dropped the car off. Rent elsewhere and save yourself the hassle
Great personel at the counterPositiv: The person at the counter was AMAZING!!
Gave us an upgrade:)))
Means so much for a customer when is treated nicely and with respect.
Drop off not clearNegativ: Drop of was not clear. All the other rental cars were in one lot and no sign to tell you hertz was in a different lot. Once at the right parking lot (2km away), the signs were not clear where to park or where to catch the bus. No one checked the car or gave any receipt that the car was returned. At the airport, the guy was shocked That I wanted a receipt & wouldn't give me one. What if a worker took the car?- best case, they use my gas, worse case they wreck the car or leave it in another city & I get blamed.
Cancelled and awaiting refundNegativ: We were told that 50% of the Thrify customers cancelled their booking due to the insurance not being valid.
its a Scam,