Hollywood Beach Resort Cruise Port

It was horrible.

Negativ: The hotel is old, run down. Carpet nasty, was charged to park eighteen dollars a day. No one came to clean up the rooms I complained to the front desk they did nothing. There here was no blanket on the bed when I arrived. The bed was making noise, it was suppose to be an ocean view but the windows was boarded up, dirty and disgusting. I will NEVER go back there again. This was a gift for my moms birthday and it was her worst birthday gift ever.

Horrible

Positiv: The fact that it was walking distance to the beach was the only plus

Negativ: My boyfriend and I were returning from a cruise and had one night to stay in FL before we returned home the next day. The ocean walk is closed vacant and immediately makes the hotel scary as soon as you walk in. The shops that are there are not tourist friendly, at all. We knew from reviews that the hotel was "dated", which we were completely fine with. Dated is not the word to use, it is filthy. The Windows facing the ocean in our room haven't been windexed in I don't know how long, the doors and walls were filthy from people touching them. I'm not talking a few scuff marks, it looks like they haven't been painted or cleaned in years. AND THIS WAS A RENOVATED ROOM! Our bathtub had hair in it from the previous guests, not to mention the tub is worn, the bathroom mirror has broken glass, the sink leaks everywhere, the space between the vanity and the tub is FILTHY. The baseboards in the hotel were filthy. The vents haven't been dusted or cleaned since the 70's. We didn't even want to take our shoes off to walk around in our own hotel room. We lifted the mattress up to make sure there weren't bugs and there was so much filth under the mattress, the bedskirt hasn't been changed in years. We tried to remain positive, we were only there for one night. But it was just horrible. I can't suggest enough to you not to stay at this hotel, spend a little more and stay down the strip. The front desk staff did not smile once nor were they helpful. All three shift changes were rude. The pool has mold and slime by the drains. We felt dirty just swimming in the pool.

Don't waste your money.

Positiv: The boardwalk and beach.

Negativ: The hotel room was disgusting. It smells like mold throughout the building. Didn't have my reservation upon arrival. They charged me twice for my room taking out almost $600. There is no free parking. You have to pay $18 to park in the public parking garage.

Out dated and falling apart

Positiv: On the beach.

Negativ: Dirty - (IN ROOM - dry boogers on bathroom walls, extremely dirty A/C vents and bathroom exhaust, stains on carpets and kitchen ceiling tiles) (IN BUILDING - Stained and falling ceiling tiles around lobby, Hallways smell like stale dirty store) - I did not see any cockroaches on my stay like other customers have stated. I checked for bedbugs as well and did not find any in my room. Staff - A few Rude members. One member was listing and singing to "50 cent - many men" while checking in guest. REAL PROFESIONAL. I was shocked at how loud the music was and how they made it seem like it was ok. Location - Although it is on the beach, this hotel is far from everything. There is nothing around here for families. Maybe 5-6 bars but only 3-4 spots to eat from which the food is not family friendly. One restaurant on google maps didn't even exist and no one knew what I was talking about. The Store - Do not buy the cooked food there unless you are watching the staff make it in front of you. I ordered a pizza. I noticed the girl had a slight cold, she got the premade pizza from the back room, place the pepperoni slices on the pizza, cooked, and cut... All of this WITHOUT washing her hands or wearing gloves. After it was done, I was like NO THANKS, I'll take my money elsewhere. The Room - Outdated. Like a porno from the 80's with the wall to wall mirrors in every room and the ugly flat green carpet. I swear the toilet came from a kids store, it was so small with no tank and a flushing handle I would expect from a public restroom. The A/C in the bedroom didn't work. The kitchen draws and counter top were falling apart. The bedroom closet did not have a pole and hangers to hang clothes. False advertisement - The hotel stated free outdoor parking and a fee for parking in the garage ($18 per night or $22 for valet). There was no free parking anywhere. Apparently, the Parking garage is not owned by the hotel as well as the valet parking. The hotel pool is not owned by the hotel as well (so, the hotel was built around the pool but they don't own it - WTF?) The language Barrier - Some hotel staff members and the stores inside the hotel look at you like you have 3 heads when you talk English to them. Are you serious! If you work at a tourist spot, you better know F-ing English (THIS IS AMERICA!) Hotel Overall - Not what I expected for a "Resort". I have had better service and experience at Econo Lodge and Motel 6. If you add up the parking lot fee's, the daily resort fee's, and your room cost - It would be cheaper to go somewhere else. THIS PLACE IS LIKE A "HALF-WAY HOUSE" FOR HOTELS.

TRAVELED TO 32 COUNTRIES & NEVER SEEN ANYTHING SO

Positiv: ABSOLUTELY, NOTHING, FILTHY DISGUSTING FIRE & HEALTH HAZARD,SHOULD BE CONDEMMED ASAP, & NOT BE BOOKED ON THIS SITE!!!!

Negativ: dirty lobby, room with cockroaches, broken bed, smoke everywhere Poorly maintained. Smell was terrible. Room Was dirty on the inside and smells moldly very very disappointed. Also also those unexpected fees no cold water, rude staff fire alarms going off all night and the building was under a fire ordinance they didn't pass inspection. NO WORKING ELEVATOR FOR 3 DAYS Hotel did not feel safe, with a very strong smell of marijuana in our hallway and very loud groups of people at all hours in the hallways waking EVERYONE UP, GOT A SINUS INFECTION, AND OTHER THINGS

Drove 1200 to this place that was a nightmare, ruined our vacation

Positiv: Initially our reservation was for 5 nights, but checked out 6 hours into the stay due to deplorable, unsafe & horrible experience. Arrived after driving 1200 miles to room being filthy, tub had blood, curtain with mold, a horrible smell, walked our luggage up to the 5th floor due to elevators not working. Once into our deplorable room we went to complain about our room/hotel going down stairs and ended up in an unsafe area under construction. In an attempt to find our way back we ended up locked in this area for 20 minutes trying to get safely back out. No manager on duty until 2 days later & individual on duty didn't care about the entire ordeal we had gone through. Absolutely nothing he could do. We checked out 6 hours later & haven't received reimbursement or apologies from manager till this day. We had to to go and locate another room and dish out another $500. Notified get a room company immediately about nightmare experience & still 5 days later awaiting on response about refund. Submitted pictures to them

Negativ: EVERYTHING......A horrible horrible experience