Hotels in Sankt Petersburg

Positiv:: Fantastic location, helpful staff, very clean. Nice breakfast buffet with a large choice for all tastes. The hotel has a very good Japanese restaurant.

Positiv:: Everything was perfect

Positiv:: Fantastic big rooms. Shower was particularly good. Great location.

Negativ:: Check in process was slow. We waited a long time for the one person in front of us to finish. And after a long flight, these little things matter.

Positiv:: Zimmer, Service und Frühstück waren ausgezeichnet. Das Personal war hervorragend geschult und das Hotel sehr modern eingerichtet. Wer ein großes Haus im Stil eines Boutique-Hotels sucht, ist hier genau richtig. Das Personal hat die erforderliche Distanz gehalten und war trotzdem persönlich.

Negativ:: Der Fitnessraum könnte größer sein. Wer hier wirklich "Sport" machen möchte, sollte ausweichen. Es gibt die alibimäßigen Fahrräder, die man überall findet und zudem wenige Hanteln und eine handvoll Technogym-Geräte.

Positiv:: This hotel is centrally located next the the Isaak’s cathedral in a new building with highest possible level of modern comfort.

Negativ:: The pool is on a smaller side more like a part of the spa than a real place to swim.

Positiv:: Location Friendly staff Clean Safe

Negativ:: Nothing

Positiv:: All was great specially how Staff acts.

Positiv:: The attention to detail was faultless. Exceptionally attentive staff. Sumptuous and extensive choice for breakfast all very well cooked. Great terrace bar. Room was large with very comfortable bed and many extra items to help your stay be as comfortable as possible.

Negativ:: Nothing.

Positiv:: The smart toilets

Negativ:: None

Positiv:: Superb location. Very well furnished rooms. Room size very good.

Negativ:: Pl see you can provide personal iron & ironing board.

Positiv:: Such a wonderful hotel! This is above our usual hotel level and it sure showed. The room was beautiful with a view onto St Issacs cathedral. The staff were so lovely-everyone, from front desk to cleaning (though we never saw them-we’d just come back to our room and it had been cleaned, turned down, etc) to bellmen they were all excellent. I can’t imagine a nicer place to stay in St Petersburg!

Negativ:: Nothing-everything was excellent.

Positiv:: Absolut alles

Negativ:: nichts

Positiv:: Comfortable, well decorated and well run. Close to metros and Nevsky prospekt. Good and helpful staff.

Negativ:: Single rooms a little small

Positiv:: Great location for all local sights. Restaurants all great, highly recommended.

Negativ:: Nothing

Positiv:: Location great. Bar makes nice cocktails. Room was comfortable.

Negativ:: Breakfast was small and lacking variety compared to similar hotels in other cities. Quite disappointing really for $68USD! We enquired about the hotel car to dinner and it was 4000RUB! A Yandex car of a similar make and model was 600RUB! For the price of hotel, there should be complimentary afternoon tea and other benefits. We asked for porter to collect our bags on checkout but due to some internal hotel issues, the porter didn't come so we had to deal with the bags ourselves. The hotel emailed to apologise which I appreciated but it was still disappointing. Room looked into lower section of restaurant roof Erich which was an unappealing outlook. The turn down service was over the top with the cleaner moving around all our belongings which is unnecessary. It would have been better to just put a chocolate on our pillows.

Positiv:: The lovely room and its space and facilities

Negativ:: The high price of the breakfast

Positiv:: Responsive and friendly staff

Negativ:: The noise from AC

Positiv:: Amazing place, service, food, rooms. One of the best FS actually.

Positiv:: This hotel is stunning! From the prime location to the friendly concierge, it truly has it all. My room was absolutely lovely. I loved every minute of my stay!

Positiv:: Location

Negativ:: The air condition is too hot the don’t change the room they say we can’t do any thing now the hotel is full

Positiv:: Sehr luxuriös in einer spektakulären location. Zu recht mit fünf Sternen dekoriert.

Positiv:: All the concierge staff were really helpful before arrival and also during our stay I asked them to provide me with pocket WiFi for the whole duration of our stay and they did @ Rub 1000 per day ... this was important for me as I needed to keep in touch with the office and make Skype calls for free... They even sent me an invitation letter so that I could apply for my visa They booked restaurants and also tours SinToHo restaurant in the Hotel is amazing .. thank you chef Hawan Jung for an amazing experience We upgraded to a room on the 5th floor with a terrace overlooking St Isaac’s Cathedral ... amazing views

Negativ:: Breakfast was a little pricey and wish it could have been included in the daily room price

Positiv:: Perfect location nearby the main attractions in St. Petersburg. Great dining options! The food was really delicious at the Italian and the Asian restaurants and the staff were amazing.

Positiv:: Everything

Negativ:: Nothing

Positiv:: Super location, sehr zentral. Alles gut fußläufig erreichbar. Alles wirklich sehr schön und sehr luxuriös. Wir haben ein kostenloses Zimmer Upgrade bekommen. Percorso und Bar wirklich 1A.

Negativ:: Das Frühstück ist im Verhältnis gesehen doch wirklich sehr teuer.

Positiv:: Das Zimmer war sehr schön

Negativ:: Das Personal war weitgehend ahnungslos; angenehm, aber keine Ahnung. Sie können sich mein Zimmer in den nächsten 3 Stunden? "Vielleicht." Kann ich Abreise um 1 statt 12 Uhr? "Vielleicht." Können Sie können Bill fertig, als ich auschecken? "Ja." außer No. Und noch mehr Beispiele, aber ... Im Grunde genommen ein Marriott mit schönen Zimmern und Aussicht, aber nur eingeschränkte Einrichtungen.

Positiv:: Super Lage,Sehr nette Personal.Wenn St.Petersburg dann nur im dieses Hotel

Positiv:: food and room

Negativ:: food

Positiv:: The interior of the hotel genuinely blew me away, it's beautiful and certainly lives up too the name palace in the title. Staff were very attentive, spacious and gorgeous rooms. And a great Riverside location.

Positiv:: The staff here is extremely helpful and friendly. Especially, a staff called Alexandra helped me a lot during my stay, making it a very unforgettable experience. Besides, the facilities and breakfast as well as the locations are also the best that I can ever imagine. Definitely the choice of hotel if coming to Saint Petersburg.

Positiv:: Wonderful! It’s a really best place in St. Petersburg! I strongly recommend! This is the best place in luxury segment, which a lot exceed money, spent for it.

Negativ:: Nothing

Positiv:: Good staff, Good buffet, Good room.

Positiv:: Tolle Atmosphäre, leckeres Frühstück, sehr freundliches Personal, palast-artige Räume, schneller Service

Negativ:: Nichts

Positiv:: Good staff. Plush room.

Negativ:: Noise air con in room 25 but moved to room 43 where noise was still there but better. Hated not having a window in bedroom. Had a sitting area with an upholstered bench, not a settee, which had view over courtyard. It was a yard, not something pretty you would want to look at. I would not have paid £200 plus per room had I kniw this. Also hotel had no communal sitting area or loung. Nowhere to get a drink after a long day of sight seeing other than in toon. Honestly not 5 star in my experience. But no reflection on excellent staff. There is talk in other reviews if free flowing champagne. This was not our experience. One glass on arrival and one the night before we left. Others were drinking st breakfast so I did ask and was given one. But I didn’t book fir the champagne. I booked for my partners 60th and felt a bit let down.

Positiv:: Everything was perfect : the whole hotel is a real palace , the rooms / suite are decorated in a luxury style, large and comfortable, the view on the Neva is beautiful. The team (Roman and Alexandra) is very professional and kind, they made my stay unforgettable. The hotel is near the center, just crossing the bridge or 3min with Yandex from any place you want to visit. Embankment, Ermitage, St Isaac, great restaurants, everything is close

Negativ:: using plastic straw for breakfast should be switched to something more respectful for the Earth

Positiv:: Amazing and beautiful room. Very comfortable and spacious suite. Amazing food in room menu. Way beyond expectations.

Positiv:: Wunderschönes Zimmer 22. Gratis upgrade in die Präsidentensuite. Fantastischer roomservice und extrem freundliches Personal. Man wird vom Portier empfangen und zur Reception begleitet, dort bekommt man bereits den Willkommensdrink und fantastische russische Schockolade. Ist zwar relativ teuer, aber dieses Hotel ist jeden einzelnen Rubel wert.

Positiv:: Superb in all areas - service impeccable, room exceeded our expectations. Room service meal was delivered promptly and was delicious. Breakfast was excellent- plenty of variety

Negativ:: Nothing - it was brilliant

Positiv:: The welcoming fruit and nuts basket The location is special The stuff are kind

Positiv:: Extraordinary, luxurious with unrivaled service

Negativ:: Nothing

Positiv:: Amazing service. Exceptional attention to detail. Great concierge and head of guest services. Everyone went above and beyond to make our stay wonderful.

Positiv:: The staff is extraordinarily polite and attentive and the hotel style is absolutely outstanding. Everything is maintained very well and a lot of attention is put to the small details. The location of this hotel is probably one of the best three you can find in St. Petersburg. We received a very charming extra treatment, once it was noticed that we were visiting for a celebration. And the Cappuchino is the best I had in St. Petersburg so far.

Negativ:: At check in we were offered an "upgrade" to some kind of "suite". Actually, what we got was a quite normal single room accommodation, smaller than the one we booked. It was equipped with admittedly beautiful furniture and throug a window you could hash a glance to the cathedral but it felt too narrow and packed. This was not what I expect being offered a "suite" for a paid upgrade. We are travelling a lot of five stars - we came from the Taleon and moved onwards to Trezzini Palace - to give my statement some substance. Finally, we switched back to the room we booked initially, which was spacious and of the same clear lines as the whole hotel style. In general, the rooms are not too spacious related to the historic buidling constraints. Although the room we initially booked was spacious, the bathroom was very small. For these reasons I rated down "comfort" and "value for money". I did not rate down "staff" although I was quite angry about the "upselling" approach on check in but I guess thie may be related more to the fact of overtourism than to bad intention.

Positiv:: The hotel is perfectly located. The main attractions are within walking distance. Our room offers a nice view of St. Isaac's Cathedral. Rooms are well-equipped and very clean. More bottled complimentary mineral water was added to the room every day. Shower gel, shampoo and towels are of good quality. The bed is comfortable, the quilt is of good quality. The hotel's atmosphere is excellent. The cuisine of the restaurant is excellent, the dishes are perfect and tasty. It's worth trying. We had dinner here several times. We tasted the degustation menu and many other dishes. It was a good experience. We had breakfast in the room regularly and room service was well organized. At our request, they organized a perfect private giuded tour to Peterhof. I only recommend the hotel.

Positiv:: Location, hospitality, restaurant, lounge, helpfulness, room layout and fittings. In addition, the property is right next to all the historical places and cafes.

Negativ:: The window does not have an insect net.

Positiv:: Location

Negativ:: Rate high

Positiv:: We had a paperwork problem because we came in using the visa-free 72-hour rule. The hotel took care of it, and they took great care of us. Fantastic place.

Positiv:: Unbedingt mit Blick auf die Kathedrahle buchrn - es lohnt sich. Einfach traumhft schön.

Negativ:: Nichts

Positiv:: Location

Negativ:: Al-Jazeera channel should be deleted from tv list. And provide more Arabic channels such as MBC

Positiv:: Lage

Negativ:: Ungemütliches Bett

Positiv:: Super Lage, schönes Hotel

Positiv:: sehr funktionelles Hotel, Personal war sehr bemüht, Pool, alles sehr sauber,

Positiv:: Knowledgeable and attentive staff, appreciated small touches, clean and efficient fitness centre, well-designed and sized room, excellent breakfast,

Negativ:: Location is a little hit-and-miss, though this may have been impacted by the poor weather

Positiv:: The staff were friendly, the rooms were spotless, the sheets were soft and wonderful and the breakfast was super!

Negativ:: Nothing

Positiv:: Very tidy, trendy and peaceful hotel. Beautiful restaurant on the roof - with great staff. Nice swimming pool and sauna.

Positiv:: Die Betten waren fantastisch, großzügiges Zimmer, sehr sauber, Bad mit geräumiger Dusche und Bidet. Sehr leckeres Frühstück,und Familiäre Bar im Eingangsbereich. Ruhig und nah zu vielen Sehenswürdigkeiten. Zu Fuß 1,4 bis 2,4 km. Sehr leise Klimaanlage. Sehr freundliches aufmerksames Personal. Gern wieder.

Negativ:: Fenster lassen sich nicht öffnen, macht aber auch keinen Sinn wenn das Zimmer zum Innenhof geht.

Positiv:: big rooms and very well decorated. the bed is too much comfortable and you can sleep for hours n hours. coffee machine with coffee in rooms. bathroom utilities very good. smells wonderful. overall perfect stay. hotel very luxury and heritage.

Negativ:: housekeeping. for 2 days I complained as my bed was not done, no water, no coffee and no minibar refill. 3rd day was good until departure. location is 20min walk from all major attractions.

Positiv:: Staff, clearness, location, breakfasts, the restaurant, well, all that you can imagine deserve highest mark.

Positiv:: Very conveniently situated walking distance from all the attractions

Negativ:: A lot of renovating on buildings nearby

Positiv:: Nice Hotel very centrally located.

Negativ:: Not easy to switch the light on and off at several lights in the room.

Positiv:: Beautiful and big room (Atrium view), very good breakfast, nice view from the rooftop restaurant.

Negativ:: À la carte not in the same level with the hotel itself.

Positiv:: very good

Positiv:: Cleanliness, bathroom, comfy bed, free items in mini fridge, gym, free use of small pool

Negativ:: No restaurants open before 10am, a little far from nevsky area (city center)

Positiv:: Exzellenter Service Es war ein guter Tipp, kein Zimmer mit Blick auf den Innenhof zu buchen. Die Zimmer mit Außenfenstern sind wegen der Aussicht viel besser. Ausgezeichnete Lage in der Nähe des Museums für russische Kunst

Positiv:: Zimmer und Service waren sehr gut. Der Concierge Marie und Anna waren sehr hilfsbereit.

Positiv:: Good location and beautiful property, but not wow. Staff doesn’t smile, food is delicious in restaurants but buffet at breakfast is fine, not outstanding.

Negativ:: Everything is overly expensive. Staff need to greet with a pleasant smile. Not overly helpful. But the concierge was very good.

Positiv:: A beautiful old charm grand hotel with 21st century comfort. Perfect for a long weekend in St. Peterburg. Hotel, staff, food, and charm excited our expectations.

Negativ:: Everything was perfect!

Positiv:: - Great location just in the center of Saint-Petersburg - Very friendly and helpful staff - Very delicious breakfast - Very nice to pet lovers: we stayed with our pug and she loved it!

Negativ:: - The prices in the bar are a bit higher than expected

Positiv:: Location & Everythink

Positiv:: location

Negativ:: there are problemes for 5* hotel

Positiv:: Sehr elegant - ein Ruhepol in der im Sommer überfüllten Stadt!

Negativ:: Sehr teuer!

Positiv:: Everything, especially the breakfasts and location.

Negativ:: Nothing

Positiv:: Great service, great staff

Positiv:: Wir haben einen perfekten Aufenthalt erlebt. Nochmals danke für die Geburtstagsüberraschung.

Negativ:: Die WC-Schüssel, für 5 Sterne?

Positiv:: An amazing hotel with all the facilities, restaurants and bars you’ll need.

Positiv:: The location and the staff.

Negativ:: Very expensive breakfast

Negativ:: Fenster waren nicht zu öffnen

Positiv:: Sehr freundliches und zuvorkommendes Personal. Sauberkeit top. Es wurde alles sofort aufgefüllt,.Frühstück auch sehr abwechslungsreich und es wurde auf alle Wünsche eingegangen. Alles sehr stilvoll voll eingerichtet. :)

Negativ:: Toilette separieren vom Zimmer.Nicht intigrieren!

Positiv:: Location was wonderful. The hotel and spa were so clean!!!!

Negativ:: I have no complaints

Positiv:: Vey nice breakfast, nice view over Fontanka river. The personnel was so nice! Big rooms and comfy beds!

Negativ:: Nothing

Positiv:: Tolles Hotel,zum Zentrum nicht weit,geschmackvoll eingerichtet und aufmerksamer Service.

Positiv:: Friendly staff with good recommendations.

Positiv:: Design and Interior

Negativ:: N/A

Positiv:: Beautiful property and fantastic room

Negativ:: Nothing really!

Positiv:: Everything

Positiv:: Facilities were clean

Negativ:: The breakfast was poor, no glasses for the juice, too less bread.

Positiv:: Central location. Very nice and friendly personnel. Good breakfast selection. Well-equipped room with daily cleaning services.

Negativ:: Nothing really.

Positiv:: Staff were very kind ,helpful and friendly. They all could speak english well. The interior decoration was wonderful. And there was a good piano at the 2nd floor

Negativ:: There was no smoking area or balconi at the building

Positiv:: The staff are exceptional, really go out of their way

Positiv:: Located in the centre of town still in a quiet side street, didn't hear any noise from the street. Very comfortable beds, big rooms. They also had a shuttle to the Hermitage museum which was a nice bonus.

Negativ:: Breakfast wasn't worth it's value, small variety of cold cuts which were not so tasty.

Positiv:: The hotel is unbelievably beautiful. The staff is incredibly courteous and helpful. Wonderfully clean and well maintained. The concierge offered great recommendations for dinner. It feels as if you are staying in one of the palaces.

Negativ:: The spa is smaller than the pictures make it look. Wifi was very slow at times. Breakfast is expensive if not included in the room rate.

Positiv:: Great room

Negativ:: Expensive breakfast

Positiv:: Nice foyer, polite helpful staff, nice bathroom

Negativ:: Room was small, wasn't worth the extra money

Positiv:: This hotel overall is amazing! It’s located close to a number of bars and restaurants that you can get a local vibe of Saint Petersburg but also close to most attractions. The hotel has an official cooperation with the Hermitage museum and you can buy tickets from the automatic machine they have at the lobby! How brilliant! They also provide a shuttle bus complimentary to take you there which was great! Our room was super clean, spacious and with wonderful amenities, everything was spotless. The bed was really comfortable, and we immediately felt like “home”. The hotel offers an Italian restaurant MichaelAngelo that is simply superb! We ate there 3 times and everything was so fresh, well cooked it was a fantastic restaurant! The breakfast buffet they serve in the morning was also fantastic, with great variety and everything was really fresh. The service overall was impeccable, from the guys at the reception to the restaurant staff to the breakfast staff, the concierge everyone was really kind and accommodating to everything we asked. We had a spa while staying there and the therapist was also really good and the facilities at the spa very clean I highly recommend this hotel if you are planning to visit Saint-Petersburg. It’s a fantastic 5 star hotel and a great place to stay.

Negativ:: There is nothing we didn’t like

Positiv:: Tolle Lage u guter Service

Negativ:: Wellnessbereich leider sehr klein

Positiv:: Everything was amazing.

Positiv:: The bedroom and bathroom are very spacious, elegant, comfortable, and have a smart control system.

Negativ:: The staff in restaurant Michelangelo is not dynamic enough, and needs some training in order to improve the speed and efficiency of the service.

Positiv:: The concierge and staff was great and took care of all our needs!

Positiv:: Everything

Negativ:: Nothing

Positiv:: Truly excellent in every way, the staff are exceptionally attentive and knowledgeable, the facilities and rooms are excellent. hospitality at its finest!

Positiv:: Great location, very spacious room and clean. In the center of St. Petersburg. The team is very friendly and ready to assist the guests at any time. The meeting room is well equipped and battles of water are provided by the hotel. Delicious Italian restaurant.

Negativ:: The WiFi connection in the room was not so strong. However, it was working perfectly in the common area. Nice breakfast but it's preferable to have more selection. I ordered a cappuccino and it was almost cold.

Positiv:: Centrally located and friendly and helpful staff

Negativ:: Nothing

Positiv:: Small and cozy hotel. Nice and clean rooms, very quite in night despite the fact that we opened window during night. Hotel is right in front of river Fontanka and Sumer gardens. 20 minute walk to Hermitage from the hotel. You can reach any place form there easily. Staff was friendly and nice, ready to help.

Negativ:: Breakfast was not what I was expected for EUR 16 per person. I rather went to city to have the breakfast in another day which was half the price and also tastier, however you will need to walk about 15 minutes to find some good spot.

Positiv:: Ruhige, gute Lage wenn auch nicht MITTEN im Geschehen. Schöne Zimmer, super Personal.

Negativ:: Eigentlich alles ok. Frühstücksbüffet könnte leicht üppiger sein aber jetzt suchen wir schon nach Nachteilen. Die Sightseeing Schiffe auf dem Kanal sind etwas laut, aber wenn man sie Fenster zu mache hört man im Zimmer nichts mehr. Also auch ok...

Positiv:: Very helpful and friendly staff. Good spacious rooms and comfortable beds. Relatively clean. Good breakfast, altough not a great variety in the buffee.

Negativ:: Location good as locates next to the beautiful Summer garden, although a little bit far from the centre and main attractions. Every morning a pianist plays music during breakfast but he was sitting in the childrens corner and children weren't able to play. But they moved him after our request

Positiv:: Staff was very helpful and someone was always available who spoke very good English. Tub was great for soaking and beds very comfortable. Bottled water provided. Staff went extra mile to get us transport to airport after no show from our cab booked through a booking.com.

Negativ:: Bar a bit pricey and didn’t stock certain brands.

Positiv:: Awoke feeling like a princess. Gorgeous room, large comfy bed and spacious bathroom with great shower. Kettle in room. It is centrally located. The doorman was super helpful when our prebooked car to the airport did not arrive.

Negativ:: Confusing layout. I was only on the second floor, and never did find the stairs. And, we split the trip, spending the first part a block or so away at a cheaper (but good) hotel. Dom had more amenaties (like ac), but was more impersonal.

Positiv:: Beautiful hotel in Smolny. Outside of the tourist bustle but still close enough to walk into the historic centre. The room was very well decorated and quiet. We were able to sleep in despite the 4am sunrise in July. Sergey, the doorman, was very nice and hospitable.

Negativ:: Hotel is a bit dark and the lighting in the rooms could be improved for dressing.

Positiv:: It’s my second time at the hotel and ones again my stay was great. The room was big, comfortable and beautifully decorated. The staff was absolutely wonderful and helpful. The location is very convenient, on the quiet street by just a few minutes walk to Nevsky Prospekt and all the major attractions. Highly recommend.

Positiv:: Everything, clean, room size, location, and the most important the staff, they are so kind and helpful

Negativ:: Nothing

Positiv:: It’s beautifully decorated with soft comfortable sofas and beds. Super clean with the most pleasant and efficient staff. Special thanks to Nadezhda and Elvira at the front desk who made us feel at home and to Sergey, the door man who speaks multiple languages and is a great conversationalist. Pavel at the restaurant and Igor at the bar were also wonderful. Will definitely go back!

Positiv:: Everything was very good !

Positiv:: Das Hotel ist toll gelegen - direkt an der Innenstadt, auch neben der Neva - der Stadtkern und die Wasilij-Insel sind zu Fuss perfekt zu erreichen. Auch der Sommergarten ist fast daneben. Das Frühstück war reichhaltig und schmackhaft. Die Einrichtung des Hotels, eben so die Zimmer sehr elegant und nobel.

Negativ:: Der Mülleimer im Bad war nicht leer ...

Positiv:: Zentrale Lage. Sehr nettes, zuvorkommendes , sehr gut englisch sprechendes Personal.

Negativ:: Heizung im Zimmer funktionierte nicht bei 13 Grad Außentemperatur. Haben aber sofort einen kleinen Ölradiator bekommen.

Positiv:: Clean and comfy

Negativ:: Nothing to be honest

Positiv:: Das Personal war wirklich super. Bei allen Fragen und Angelegenheiten immer hilfsbereit und immer mit einem Lächeln. Man hat nie den Eindruck bekommen, dass sie überfordert oder genervt sind. Das Frühstück ist einfach perfekt. Die Sonderwünsche wurden anstandslos erfüllt, obwohl dafür gar keinen Bedarf bestand. Das Hotel ist im Stadtzentrum, aber dieses ist riesig, so dass wir zB. im Endeffekt 3,5 km von Eremitage gewohnt haben.

Negativ:: Es war alles super.

Positiv:: Zimmer mit schrägen Fenstern sehr leise (lassen sich nicht öffnen), Klimaanlage sehr effektiv und lässt sich leise betreiben, sehr freundliches hilfsbereites Personal, großes Bad, Auto steht sicher in der Tiefgarage, gutes Frühstück, ideal gelegen (nur 5 min. zur Metro)

Negativ:: Hatten zunächst ein kostenloses Upgrade für die Suite erhalten, diese lag jedoch zum Innenhof, Fenster schlossen nicht richtig, deshalb drang lautes Lüftergeräusch von außen durch, Zimmer konnte ab dem 2. Tag auf das eigentlich gebuchte Zimmer getauscht werden, das war sehr gut

Positiv:: The location is great, just next to the Mall Galeria. Nevskiy prospect is just a few steps away. Very spacious and comfortable room with a lot of amenities. Friendly front staff.

Negativ:: The breakfast buffet could have had a bit more variation.

Positiv:: The location is excellent, near the metro station and large shopping centre. Easy to access. Still quiet and very clean. Wifi +++. Breakfast full of options.

Positiv:: Perfect location, clean and neat. Breakfast was great. Anastasia very friendly and helpful.

Negativ:: Assistant with luggage at entrance, staff to be a bit more friendly at reception and breakfast.

Positiv:: Staff, location and price

Positiv:: Staff very helpful. Hotel quite nicely located only a few minutes walk from the most active street in Saint Petersburg.

Positiv:: Very good location. So surprised for seeing Birthday's cake in the room. I was appreciated. Thank you so much.

Positiv:: Great location, great staff, amazing stay

Negativ:: Nothing

Positiv:: I liked the staff. They guided and helped with the maps and also recommended they places to visit and how to plan the stay at Saint Petersburg. I also liked the location of the hotel, it was at the end of the Nevsky Avenue(which is the main street of the city with many of the tourists attractions) with a shopping mall and a train station just round the corner. If you are willing to walk, then you can start from one end of the Nevsky Av to the centre of the city. It is safe even at 3AM on streets.

Positiv:: Ich liebte das Farbschema und insgesamt Schönheit.

Negativ:: Nichts

Positiv:: The hotel is centrally located and would suit for sightseeing. Cleanliness is impeccable except the carpet in the lobby which definitely requires cleaning. Hotel staff is polite and helpful. The hotel offers a product range from Penhaligon for bathroom. I would recommend ordering a la carte breakfast rather than going for a buffet one. Should you prefer going out for breakfast, lunch or dinner, there are many options around. I would recommend Clean Plates Society for lunch; you may need to book in advance as this place is quite popular with locals for lunch. Another place to go might be Kazan Mangal. Checked this place last year and this one and have not been disappointed. Both restaurants are walking distance from the hotel.

Negativ:: Cleanliness is impeccable except the carpet in the lobby which definitely requires cleaning. Another point to improve may be adding a selection of teas rather than offering black tea only.

Positiv:: Das Frühstück war prima: Leckeres Brot, Eiergerichte, Obst, Kaffee, Wurst, Fisch und Käse - alles prima! Überall im Haus war das Personal sehr freundlich und kompetent: Am Helpdesk haben wir gute Tipps für Veranstaltungen - ein toller russischer Klassic-Abend in Nikolai-Palast- und U-Bahn-Fahrten etc. bekommen, das hat sehr geholfen. Die Cocktails ist der Bar waren sehr lecker. Die Sauna sehr klein, aber sauber, leider unten nur lauwarmes und kein kaltes Wasser zum Abduschen. Sehr nah am Mariinky Theater, die Lage sehr schön und ruhig, Flusszimmer hatte netten Blick. Alles prima!

Negativ:: Alles war gut - bis auf lauwarmes Wasser im Saunabereich war alles prima. Dafür war diese von 7- 23 Uhr geöffnet und das ist richtig super. Wieso dann also über solche Klieinigkeiten meckern?

Positiv:: amazing breakfast, very cooperative stuff, location, comfortable room and very good bath.

Negativ:: nothing

Positiv:: Das Personal war freundlich, aufmerksam und hilfsbereit. Wir haben sehr gute Tipps am Informationsdesk bekommen (Fahrt mit U-Bahn, Veranstaltungshinweise etc.), beim Einchecken waren alle freundlich und kompetent. Das Frühstückspersonal ebenso sehr freundlich. Das Frühstück sehr lecker: Brot, Eier, Obst, Kaffee, Kuchen - ein guter Start in den Tag. Unser Zimmer mit Flussblick war klasse. Die Sauna ist klein, aber sauber. Die Cocktails in der Hotelbar sehr lecker, vor allem der vom Barkeeper selbst kreierte "Hawaian Butter (o.ä.)". Der angebotene Transport vom Flughafen zum Hotel war teuer, das geht billiger. Schöne ruhige Gegend, etwas abseits vom Trubel und in der Nähe des Mariinsky Theaters. Das Restaurant Idiot ist einfach über die Straße und eine nette Einführung in die russisiche Küche - mit guten Pelmeni und Borscht.

Negativ:: Wir waren mit allem zufrieden.

Positiv:: Location and staff

Negativ:: No view

Positiv:: The location is very good, Near the Isaac Cathedral and the Hermitage.The staff is kind and helps you in anything to have a fantastic time in Saint Petersburg.

Positiv:: The breakfast and receptionists were great. The bed, pillows are excellent.

Negativ:: From a 5-star hotel and for the money paid i expected a little bit more. The hotel gives a "wow" impression on the pictures, but it's not at all in reality.

Positiv:: Ein tolles Hotel, sehr zentral und doch ruhig gelegen. Viele Sehenswürdigkeiten zu Fuß erreichbar (Eremitage und Schlossplatz 12 Minuten, St. Isaakkirche 5 Minuten, Blutskirche, 20 Minuten). Zimmer nach Etagen farbig gestaltet (3. Stock Lila), großzügig. Betten super!!!! Wir bekamen auf Wunsch orthopädische Nackenkissen zur Verfügung gestellt. Sehr ruhige Nächte, erholsamer Schlaf. Personal sehr freundlich und hilfsbereit. Für die Nacht wurde ein kleiner Schokogruß auf die Kopfkissen gelegt :).

Negativ:: Nichts! Das Hotel hat unsere Erwartungen übertroffen!

Positiv:: We had a small suite with 2 full bathrooms which was fantastic (room 608). Excellent closet space and very comfortable bed. Concierge was very helpful. The decor is unique

Negativ:: Television channels were limited if you want to watch something other than the news. But that is not such a problem since we spent such little time in the room

Positiv:: Good price for this quality and location, can easily walk to Isaac’s cathedral and Hermitage. The staff was very friendly

Negativ:: Nothing to complain about except weak wifi signal in the gym

Positiv:: Great staff, breakfast, location, services.

Positiv:: Room is specious and clean. Bed is quite comfy. Location is great, does not take long to get to the Hermitage museum. Staff is very friendly and professional. Breakfast is also pretty good too.

Negativ:: It will be wonderful if breakfast can be a bit more variety, but nevertheless we are happy with the breakfast provided.

Positiv:: Zentrale Lage und sehr nettes Personal.

Negativ:: Kein Fahrstuhl

Positiv:: The staff were all so helpful. We dealt mostly with Elena and Anastasia who were especially helpful, but every person performed their his/her job so well. The breakfast was outstanding!

Negativ:: Nothing at all!

Positiv:: Super tolles Hotel: Zimmer sind großartig, die Betten sehr bequem! Das Frühstück war sehr lecker, ich hätte mir noch frischen Obstsalat gewünscht :-) die Mädels am Empfang waren super nett. Lage war gut, allerdings ist es schon ein Stück zu laufen zu den ganzen Sehenswürdigkeiten

Negativ:: Alles super :-) außer wie schon geschrieben hätte ich mir noch Obstsalat beim Frühstück gewünscht, aber das im Meckern aus sehr hohem Niveau

Positiv:: Sehr vielfältiges leckeres Frühstück Sehr nettes hilfsbereites Personal, angenehme Atmosphäre.

Positiv:: Everything, really everything is great! Everyone working there is very polite, great location near Nevski Avenue , great breakfast until 11:00, the building is picturesque-typical of Saint Petersburg!

Negativ:: there is nothing that can cause a negative comment!

Positiv:: Good Location.. super helpful staff .. value for money.

Negativ:: No elevator, bfast menu can be made better and Shd not be same daily.

Positiv:: The services was excellent! Very friendly and helpful staff - nothing is too much trouble; some great recommendations for restaurants, places for nightlife etc.

Negativ:: Nothing at all!

Positiv:: Location, value for money and breakfast facilities

Negativ:: Nothing

Positiv:: everything was great. one of the cleanest hotels I have ever stayed in. perfect little hotel

Positiv:: Personal sehr freundlich, Frühstück sehr gut, Zimmer klein aber fein. Kaffee, Kapuchino, Espresso rund um die Uhr und Kostenfrei.

Positiv:: Sehr gut gelegenes und gut geführtes Hotel!Das Zimmer hatte eine gute Größe. Das Bett war sehr komfortabel.

Negativ:: Im Frühstücksraum ist es recht eng,wenn dieser voll besetzt ist. Das Frühstücksangebot ist sehr reichhaltig und lecker gewesen.Allerdings wurden manche Sachen ab einer gewissen Zeit nur auf Nachfrage angeboten,obwohl der Saal noch voll war.

Positiv:: Staff were very friendly and helpful. Location also good.

Negativ:: Room furnishings very basic. Bed felt like it was low quality very uncomfortable Dirty marks on carpet and sofa.

Positiv:: All

Negativ:: The hall Is small

Positiv:: Location, building itself and the fact that people at reception could speak some English

Negativ:: No concierge, instructions in the room were not quite clear

Negativ:: Staff unfriendly. Breakfast. No info about city tax charges

Negativ:: The mattress was worn. Need new mattresses.

Positiv:: Super tolle Lage

Negativ:: Leider gab s kein Frühstück ich dachte dass wir im Preis dabei aber da habe ich mich wohl vertan

Positiv:: Very nice. Loved the room decor and the how quiet the rooms were. Traditional and elegant. Will definitely stay there the next time.

Negativ:: No place for the toiletries in the bath.

Positiv:: Excellent position in a neighbourhood full of restaurants and facilities, 5 minutes walking from the metro

Negativ:: Staff could be more helpful

Negativ:: Zimmertür konnte nicht abgeschlossen werden. Safe defekt. Dusche überschwemmt. Sprung in Klodeckel.

Positiv:: Loved the decor and our deluxe room was lovely. Wouldn’t recommend a standard room as very small Loved the location easy walk to main attractions but out of main tourist area. Great restaurants nearby

Negativ:: No tea and coffee in room

Positiv:: Great location. Clean hotel. Breakfast was OK - a lot of different stuff to eat. The room was quite small, but felt spacious because ceiling is very high. Nothing to complain about!

Positiv:: Good service, nice restaurant and room service. Nice location.Friendly stuff. Even airconditioning was working.

Negativ:: No

Positiv:: Front desk staff was great! We got a lot of help from Mukhammad and Lev.

Negativ:: Put a coffee maker in the room!

Positiv:: Geschmackvolle Ausstattung, sehr umsichtiges freundliches Personal

Negativ:: Nichts

Positiv:: Very comfy bed and great staff

Positiv:: I really enjoyed the hotel, especially the service of the receptionist Anastasia, the good service and the cleanliness, I will definitely come to the hotel again.

Positiv:: location

Negativ:: very old style building

Positiv:: Location central, directly opposite St. Isaac’s Cathedral. All staff friendly and speak English - including asking for room service and laundry service over the phone. The hotel has its own car service for transfers from airports/boat ports and within the city - I used it for transfers and to collect me at night after the ballet. I arranged these while I was still in the U.K. via emails and replies were always quick and helpful. They have an Italian restaurant which also did gluten free pasta - a bonus for me. Food good. Breakfast room service always on time helping me with my tour scheduling. Large room although I was a single and I was automatically upgraded due to my length of stay - 4 nights. Clean and well maintained hotel.

Negativ:: I do not have a criticism of this hotel.

Positiv:: The location is fantastic. Everything could be reached by foot. The hotel itself was very good. The staff were very friendly and extremely helpful. We had a medical emergency and received amazing help from the front desk staff, and furthermore also from the concierges. The relationship with the Astoria allowed the quick access to the Bar, which is really nice with very friendly staff.

Negativ:: There was nothing that I did not like. Everything was just perfect.

Positiv:: great location, room with a view at Isaakievsky, clean, decent room service options, room spacious enough

Negativ:: a bit shabby in some places, limited vegan options at breakfast

Positiv:: Top location

Positiv:: Excellent location and nice view from the rooms facing the Cathedral. Very helpful staff.

Positiv:: It’s an amazing place with an unbeatable view. The service, the staff , the Happinness and Borasalino restaurants are lovely places to eat at. Moreover, cinema on site and the separate seat area in Mikhaylovsky theater will complement it all. Thank you! Definitely the place to come back

Positiv:: location, view, and safety

Negativ:: some of staffs was very rude. but generally kind.

Positiv:: Das Angleterre ist ein zentral gelegenes Hotel. Wir hatten ein sehr sauberes großes Zimmer mit Blick auf die Isaak-Kathedrale. Die Hotelmitarbeiterinnen waren sehr freundlich und zuvorkommend, Reservierungen in den Restaurants über das Hotel haben wunderbar geklappt. Das Frühstück war ausgezeichnet.

Positiv:: Es hat einen exzellenten Service!

Positiv:: Location was great and room was big. Breakfast was great!

Negativ:: House keeping was not good the 1st night as they didn’t even empty the dustbin nor replace bottled water. There was no room slippers as well.

Positiv:: We are completly satisfied with everything We will come again

Negativ:: The Shower should be Protected by a Curtain or a Glass door

Positiv:: breakfast was good , location was great , friendly and helpful staff

Positiv:: Perfekte Lage, sehr freundliches Personal!

Negativ:: ein bisschen ein kleiner Schrank :-(

Positiv:: Location

Negativ:: Facilities did not work. Jacuzzi for example not repaired in five days. They were not flexible enough with restaurants.

Positiv:: Very good location

Negativ:: Air condition broken At night time we have to move in midnight To another room

Positiv:: Breakfast ix excelent, houskeeping is wery kind, generally speaking people are wery polite and helpfull.

Negativ:: The price of any additional requests are very high. The champain for the breakfast is included while the coke not...

Positiv:: Good location vs city center points of interest.

Negativ:: Prices are outrageous. Does not even include a welcome drink or a free transfer to the airport. Except 3 apples and small chocolates, all what was in the room was subject to charges. We can expect more from an hotel with this ambition and price level. Personnel is very junior. The breakfast is not well organized. A second room is open because the first one is crowded but this looks like an unorganized plan B. Here again, not at the expected level. It was my 3rd time there but I found the standards are getting really lower and I don’t think I will come back here again.

Positiv:: Loved it

Positiv:: piano playing for much of the day excellent service at reception and concierge steps from the Hermitage

Negativ:: Breakfast was disappointing, and service in general certainly wasnt fast

Positiv:: Das Hotel ist perfekt gelegen, es sind 2 Minuten bis zum Winterpalast und somit ist mal gleich im Zentrum der Stadt. Alle Sehenswürdigkeiten sind zu Fuss erreichbar. Ich habe kaum ein anderes Hotel gesehen, das derart zentral gelegen ist. Ich würde sofort wieder zum Kempinski gehen, rein von der Lage her

Negativ:: Das Hotel ist schon nicht allzu neu, die Teppiche etwas abgenützt, aber im normalen Rahmen. Das Frühstück war gut, aber das Brot teilweise schon tagelang dort.

Positiv:: Ausgezeichnete Lage, toller Empfang, einfaches WLAN

Negativ:: Konstruktion des Bades