Hotel Uto Kulm

The driver was friendly and kind enough to give me a ride uphill in the rainy night. The bedroom area is spacious.

Even though it is said to be located in a "car-free" zone, cars are still used to transport luggage up to the property, instead of caddies. It is ridiculous to insist that guests cannot travel up in the transport with their luggage and instead have a largely empty car just drive up the hill with just the luggage and the guests have to trek uphill for over 10 minutes (and in the dark if you arrive after 5pm) For a four-star property, the very least they could do is offer just one ride uphill upon arrival with all the luggage. The room design has some problems too. The soap dispenser was installed 1cm above a countertop, making it quite impossible to get some soap on your hands without drenching the entire countertop side (which contained a hairdryer that is permanently plugged into the drawer, so you get all that water on top of the electricity). Most of the room is a little scrappy but passable for a one-night stay. The view of Zurich from the top of the hill is indeed great, but you can get that by taking a train ride up to Uetilberg without staying at the property. Also, when you leave, you have to trod downhill on an unpaved path, so be prepared to get soiled luggage.

The place and the hotel looks exceptionally beautiful

The staffs were treating us as if we were staying for free. Especially the receptionist. It was quite a bad experience after spending.