Hampton Inn Los Angeles/Arcadia

Bed was comfortable and clean. I've stayed at many Hampton Inns all across the USA. This one is the worst of the bunch. Staff not friendly .... not once did I see any employee smile. Nobody at front desk for check-in at 630pm, had to wait 4-5 minutes for desk person to arrive. Room was pretty worn-out and dirty, especially the carpet. "Complementary" Wi-Fi was incredibly slow; wanted to download a movie for my flight the following day, took ALL NIGHT to download 30% of the film. Staff would not deliver room receipts under door as with 99% of all other hotels, had to checkout at front desk, desk attendant appeared upset that I was bothering him for my receipt! Breakfast tasted like plastic.. Paid $169 for this quality experience, color me ripped off.

The location of the room first floor by the elevator. You heard all the noise. The toilet made a loud noise when used or it run. Told the staff,.,

I likes the location as my daughter and friend were going to the rose bowl for 2 events and the location was perfect for that. The room was clean and comphy and had all the necessities like a fridge and a microwave and coffee. In addition the breakfast was great. While I was thre, getting ready for a big event, the water had to be turned off, leaving me without the ability to take a shower. I called the desk assuming there would be some water somewhere so that I could shower, but there was not. For my inconvenience, they offered my a certificate for a free nights stay there or $50 restaurant card. I was frustrated about the situation and didn't know that I would have a reason to come back to that hotel/area so I took the restaurant card. As I was staying there for 3 nights, I would have much preferred a credit for my current stay. I know that water was something they couldn't avoid but it did put a big hamper in my day. It was the 1st morning after an 8 hour druve to get to that destination. U was heading to a big event....and had to go w out a shower. I