Serene at Chiang Rai

Rooms Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierge services. Property Location When you stay at Serene at Chiang Rai in Chiang Saen, you'll be on the waterfront, within a 5-minute drive of Golden Triangle Park and Hall of Opium. This hotel is 5.5 mi (8.8 km) from Doi Sa Ngo and 31.3 mi (50.4 km) from Choui Fong Tea, Mae Chan Tea House & Plantation. Dining Satisfy your appetite for lunch or dinner at the hotel's restaurant, Chill Out Cafe, or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included. Check-In Checkin starts at 2:00 PM The minimum age of Checkin 21 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines Safety and Health Administration (Thailand) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available through room service Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Reservation might be required for some facilities onsite Property follows sanitization practices of Bureau Veritas (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in