2.0
We had several issues. They try to upswell you when you get there. They told us the car we had rented had only enough room for two bags. Online it said it fit 5 bags. Then they said for $400 more for 10 days we could get the car that fit our luggage. We refused and said we would keep our original premium rental. We went to garage and they gave us a tiny sports car for 5 people. We made it work to save the extra money but it was very uncomfortable. We will not rent there again.Bewertet am 23. Aug. 2023
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2.0
We declined the insurance because we explained that we already had insurance through our visa. After ,36 hours of non sleep we did not read the fine print and trusted the integrity of the salesperson. Unfortunately she added the insurance and we were charged 279.92 for our 8 day rental. We feel we were taken advantage of by this person. Because if this we would not recommend this company to anyone and our review will not be favorable.Bewertet am 17. Aug. 2023
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8.0
My experience with Dollar was average. They did their jobs nothing special.Bewertet am 14. Aug. 2023
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6.0
Car was fantastic and we had no problems throughout the fortnight. However the wait for a car took an hour and a half. We were upgraded to an SUV as they had no small cars, this was free and we were very happy with this. However on our return we were charged for fuel even though I had filled the tank to 7/8 and the check in guy put 6/8. Also they tried to charge the wrong card.Bewertet am 10. Aug. 2023
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2.0
The cars windshield wipes were so old they did not wipe the windshield. The car was incredibly old. No back up camera which I’m pretty sure is required in cars legally since 2018. They wanted to charge me $150 to extend the rental 3 hours that was only $40/day. I will never use them againBewertet am 6. Aug. 2023
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2.0
They have to me a price, but I finally paid the double for the car to include additional insurance and tolls unlimited. So for the next time I prefer to choose another rent car company that includes all the features in just one payment.Bewertet am 27. Juli 2023
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2.0
Very long queue 2 hours waiting to get my car, car is not clean, got mid-size although I paid for convertibleBewertet am 18. Juli 2023
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6.0
They upcharged me to not get an EV. There was no indication on the reservation an EV was even a possibility, and considering the sparse state of charging infrastructure it really should have been noted. The upcharge was modest-$13/day, but still annoying, and honestly a bit of a bait-and-switch. If they had warned me in advance I’d have happily looked for charging stations along my route ahead of time, but it wasn’t prepared to take a risk without having done research beforehand.Bewertet am 5. Juli 2023
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2.0
The line was inappropriately long. And the car I received was old and smelly.Bewertet am 2. Juli 2023
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2.0
Classic bait and switch. I will never use them again.Bewertet am 30. Juni 2023
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4.0
I was FORCED to pay almost $200 extra for auto insurance I didn’t need. I told them that my auto insurance covers my rentals. They told me, “no. You need this one. I will just give you the minimum. Don’t worry.” They wouldn’t ALLOW me to decline, but on rental agreement it says “accepted” insurance. I DID NOT ACCEPT. I was FORCED to have it.Bewertet am 25. Juni 2023
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2.0
Terrible service at pick up in Orlando airport. We had to wait for an hour in line after a long day travelling internationally. Car did not have gps so we had to upgrade to a bigger car. GPS was out of date and new roads were not shown. In total it took US three hours to pick up car and leave airport. Gos didn’t recognise road system at airport so we drove in circles and had to turn it off in the end.Bewertet am 16. Juni 2023
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