Hotels in der Nähe von: Gloucestershire Flughafen

Positiv: Excellent breakfast and attention to detail.

Positiv: Mark und Lindsay waren sehr freundlich und hilfsbereit. Das Zimmer war gemütlich.

Negativ: Dusche war etwas schwach.

Positiv: Excellent room and first class hosting.

Positiv: Great location, perfect hosts and exceptional value for money

Positiv: Die Besitzer sind sehr nett und hilfsbereit. Es gab rum um die Uhr ein Buffet für das kleine Hunger. Alles was ich da gegessen habe, hat sehr gut geschmeckt... Alle Produkte aus gutem Qualität! Die Lage ist perfect. Zimmergröße absolut ausreichen. Sauberkeit war top. Vielen Dank!

Positiv: Had a lovely stay! Thanks Mark and Lyndsay! Also, loved the water dispenser with cold teas available.

Negativ: Wish we could have stayed for longer, was a great place and great attention to detail from the hosts

Positiv: Fantastische Gastgeber!

Positiv: The room was comfortable and location was good. Breakfasts were good.

Negativ: I would have preferred payment to be taken off when I booked rather than being made to feel like I would flee before paying. Most uncomfortable feeling.

Positiv: Once again the breakfast was outstanding. Mark and Lynsey are top class hosts. They make you feel very comfortable and are very welcoming.The rooms were spotlessly clean and very comfortable. We will definitely be back.

Positiv: Wonderful small touches such as grooming kits, slippers and gown. Accessible snacks and water 24/7. Breakfast was delicious with a wide range of vegetarian sausage options. Location is superb for shops and restaurants

Positiv: Everything was perfect for me. Easy walking distance from bus stop, gardens, town center, pubs. Lindsey and Mark were incredible. If half the guest houses in the world are anywhere near this nice, and reasonable, I will never stay in another hotel.

Negativ: Shared bathroom was one floor down, not a big deal though.

Negativ: Great hospitality, Great stafff

Positiv: Tolle Lage, sehr persönlich, nette Begrüßung mit Begrüßungscocktail!

Positiv: Wonderful place. Great breakfast. Super room and comfy bed. Nicely located.

Negativ: On street parking

Positiv: Das Frühstück war gut und das Ambiente vom Frühstücksraum war sehr gut. Die Besitzerin war sehr nett und hilfsbereit. Die Ausstattung vom Aufenthaltsraum war sehr schön.

Negativ: Das Zimmer war relativ klein und die Betten waren Grenzwertig (unbequem). Das Zimmer war sehr hellhörig.

Positiv: Lage, Hotel, Ambiente

Negativ: Trotz ausdrücklich gebuchtem Kingzisebett haben wir nur Qeensize erhalten. Zugesichertes WLan funktionierte in den Gartehauszimmern nicht.

Positiv: Very welcoming staff headed by Kerrie . Breakfast super! Lots of extra little touches that made our stay more comfortable.

Negativ: Nothing

Positiv: Exzellenter und aufmerksames Personal, wunderbare Lounge, sehr zentrale Lage, frisch zubereitetes Wunschfrühstück.

Negativ: Das Bad sollte größer sein, Frühstück an Werktagen über 9 Uhr hinaus verfügbar.

Positiv: easy location for Cheltenham centre and better for Montpellier area. As we were in the garden room we could come and go via the back gate with ease. The Full Bradley breakfast went down a treat. Welcome drinks in the lounge was lovely. We probably would have stayed there all weekend if the fire was lit, given the weather...

Negativ: The garden rooms are new and very cosy, and quiet. Top quality fittings and very comfy bed. Good access into the service road behind the hotel. Take a little care getting into the hotel via the garden path and the breakfast room as the stairs are slightly uneven.

Positiv: Netter persönlicher Empfang, schönes gemütliches Zimmer, leckeres Frühstück mit tollen Sachen (Lachs zum Beispiel). Sehr zu empfehlen und gerne wieder.

Negativ: Friendly owners, clean room, excellent breakfast and nothing was too much trouble

Positiv: Staff were SO friendly and the rooms were wonderfully cosy.

Negativ: Nothing, everything was lovely.

Positiv: Frühstück gut, zentrale Lage, freundliches Personal

Positiv: Very warm welcome. Convenient area to walk into Town centre. Comfortable warm clean room. Great vegetarian breakfast. Parking great. Overall good comfortable stay. Highly recommended. Would definitely return.

Negativ: Everything great!

Positiv: This is gem of a place and very well priced. The room was huge and finished really well with lovely linen and towels a very comfy bed. the ensuite was like new and a great warm shower. breakfast was great, poached eggs and granola with fruit and good coffee.. the house is also very well presented and kept and is within walkingdistance of town. I would stay here again.

Negativ: On street parking, i was lucky to get a space outside but not a given, so bare this in mind if you have tools etc in a vehicle..

Positiv: Sehr freundliches hilfsbereites Personal - die Zimmerausstattung war sehr schön - gute Nähe zuir Stadt trotzdem sehr ruhig.

Negativ: Das Bad hätte etwas grösser sein können - kein Platz für die Handtücher. Das Frühstück war sehr gut - wurde serviert und dadurch längere Wartezeiten.

Positiv: Very nice room. Clean and very comfortable. Staff were great.

Negativ: Had ground floor room and could hear every noise from room above. Every step they took, water running, toilet flushing, shower running, and doors shutting along with the heating system tap tap tapping constantly. Not great when it was from 6.30 in the morning through to 10am.

Positiv: Excellent central location.Great room.Superb host and hostess.Would definitely recommend this hotel.Super breakfast.

Positiv: Sehr nette Atmosphäre; die Hausfrau und der Hausherr immer hilfsbereit, freundlich und kompetent; english breakfast -wenn man es als KontinentalEuropäer mag - eines der besten in ganz England. Parkplatz wird auf Plan vom Hausherrn übergeben und kostet nicht sehr viel. Ruhige Zimmer in den grünen Hof. Trotz Renovierungs- Malerarbeiten keine echte Störung der Gäste. PRIMA!!

Negativ: Kosmetikspiegel; Schuhputzmöglichkeit;

Positiv: Ein gemütliches, sehr unaufgeregtes B&B. Hervorragende Restauranttips der Gastgeber. Lage top. Cheltenham ist überhaupt eine wunderbare Stadt. Keine grossen Sehenswürdigkeiten aber mit vielen schönen Häusern und vielen Pubs und Restaurants, lebendig aber unaufgeregt. Idealer Standort um die Dörfer in der Umgebung zu erkunden (auch mit den Bussen)

Positiv: All the staff were all so fantastic!! I would definitely stay again

Positiv: Spacious room, clean, very quiet.

Negativ: Had to miss breakfast as not served until 8.00am too late for my working day. Room was cold as radiator needed bleeding. No reception, no restaurant, no bar, no lights in hotel in morning (7.15am) had to feel my way in the dark across the landing and unbolt the door using phone as a torch.

Positiv: Lovely stay here at the Manor with my boyfriend, the lady on reception was so lovely and couldn’t be more helpful! The shower was exceptionally and loved that we had a bath (not that either of us had chance to use it). Beautiful room with a beautiful view.

Negativ: Our bedroom door creeked through the night, must have been to do with a draft or something, and it freaked me out! However this wasn’t a problem and my boyfriend swiftly told me to get a grip and that it wasn’t a ghost!

Positiv: Beautiful stately and oak. Lovely gardens. But no restaurants nearby. Great takeaway in the rock n roll bar.

Positiv: An extraordinary neo Gothic building with incredible wood carving. Very nicely restored and set in lovely gardens. Staff friendly and helpful.

Negativ: Room was a bit chilly but more than made up for by the charm of the building.

Positiv: Lovely old manor and decor was excellent

Negativ: Staff more used to dealing with large groups rather than individuals. Asked to fill in forms and pre-pay for dinner. Building work, very noisy, started at 0800 just outside the grounds

Positiv: 6 of us had a great day at Cheltenham and the hotel was part of this day and night

Positiv: Fabulous stay - such an interesting place! Can't wait to go back again.

Positiv: Der Landlord des stilvollen Guesthouse (BnB) ist ein perfekter Gastgeber und das Ambiente großzügig und bequem. Die Terrasse zum Garten war eine kleine Oase für die Pause am Nachmittag. Plus: individuelle Wünsche beim Frühstück wurden freundlich umgesetzt.

Negativ: Alles prima.

Positiv: Stayed here a few times, lovely friendly owners, breakfast is really delicious. Couple of mins walk to town so very convenient

Positiv: Was very friendly food was excellent we had a cooked breakfast everything was perfect

Negativ: Comfortable & parking

Positiv: Very comfy bed and spacious room. Super breakfast and very convenient location, only 10 min walk from great restaurants and shops. Free parking at the property was an extra bonus. Lovely friendly hosts made us feel very welcome.

Positiv: Great breakfast, good choice and freshly cooked. Good location and quiet.

Negativ: Nothing

Positiv: Excellent and friendly hospitality

Positiv: Close to my work location

Negativ: A little cold and I couldn’t find any heating controls

Positiv: Sehr liebevoll gestaltetes kleines hotel mit britischem Flair. Der Inhaber ist sehr freundlich und hat prima Tips für Ausflüge. Die Zimmer sind gemütlich, sehr sauber und wunderbar ruhig. Das Frühstück lässt keine Wünsche offen. Nach einem kurzen Spaziergang ist man mitten in der Stadt und am Bahnhof. Wir kommen gerne wieder.

Positiv: Great breakfast. Parking onsite with electric car charging

Positiv: The friendly, welcoming service of the hosts, Peter and Ann.

Positiv: Extremely kind hospitality of owners and the very delicious homemade jam at breakfast.

Negativ: N/A

Positiv: Everything you need for a lovely stay. Breakfast was amazing and the hosts are lovely and very helpful if you need anything.

Negativ: The bathroom in our room was quite cold.

Positiv: Breakfast was first class

Negativ: Nothing

Positiv: Excellent - cooked as requested

Positiv: Good Breakfast and Location very clean

Negativ: Small tv can't read subtitles

Positiv: It was clean, comfortable, welcoming, catered for my mum who has limited mobility. The breakfast was AMAZING, loads of lovely homemade jams

Negativ: Nothing- it was really great

Positiv: Excellent location, excellent presentation and themes. Welcoming and friendly staff. Recommend highly.

Negativ: Liked everything.

Positiv: We stayed in the 'Out of Africa' room for one night. The room was beautifully presented and had everything you needed for a relaxing stay. The breakfast was excellent and had a variety of choice. The staff were really friendly and the honesty bar was a nice touch! Would stay again. Thank you!

Negativ: Nothing

Positiv: Intimate boutique hotel with lovely furnishings. Decent size room. Overall enjoyed my stay.

Negativ: Bed with two singles pushed together. Not the most comfortable mattress but fine for a night.

Positiv: Fantastic place to stay especially the Africa room, nice breakfast and helpful staff, would definitely stay here again

Positiv: Easy late access Great room with an Asian theme, Comfortable bed Very easy and relaxed stay

Positiv: Really nicely decorated , wonderful free coffee, friendly staff from greeting to checkout and so easy to park. Nice easy walk into town as well great for a visit to the town

Negativ: Room slightly on the compact side

Positiv: I liked the relaxed informal set up , being able to sit in a common area beautiful room with tea and coffee making facilities , a ‘trust’ bar , newspapers. My bedroom was excellent , so spacious attractive and immaculate

Negativ: It was a self serve breakfast with a beautiful spread , you ideally needed o get to breakfast early to get the eggs freshly scrambled .There was a great variety of breakfast choices , lovely .

Positiv: Bed was very comfy Bath was first bath I've been in in a hotel which comfortably fits two people, and had taps on the side so NO tap end

Negativ: The sealant between the tiles on the floor in the bathroom was coming up. No real vegan options at breakfast other than fruit. Thin walls meant you could hear more than you wanted to from adjacent room.

Positiv: Immaculate probably nicest room I have stayed in Hill House Suite .

Negativ: Missing indicators on shower controls in my room made it a bit difficult to figure out how to use but it was Ok once the hot water got flowing

Positiv: Staff very helpful and friendly. Everywhere clean with top quality fitments and planning of rooms, lighting etc. Good advice re an Indian restaurant. Street map provided. Excellent free WiFi. Nice little touches e.g. fresh milk (in mini bar) supplied with tea/cofffee facilities. Hairdryer supplied in room. Large thick towels supplied. Honest bar available in lounge. Tea/coffee available to help yourself in the conservatory. Fee morning newspapers available near dining room. Lovely freshly cooked breakfast. Only 15 minute walk to town centre. Free parking.

Negativ: Leaving !

Positiv: Spa is fabulous - would highly recomend, a little haven. The Staff at the hotel really made us comfortable, and organised our rooms together, so it was like staying in a fabulous home. Rooms are really well equpt and spacious.

Negativ: Beds a bit soft, Breakfast was lots of choice, but we seemed to put the lady out by showing up, didnt tell us things were not availble, had to chase her to order and in the end Eggs were all overcooked. Just not up to the standard of service we had experienced accross the rest of the hotel.

Positiv: Everything. Lovely people, staff, place, venue, price etc

Negativ: The bacon was terrific. The waitress dropped the cutlery 3 times

Positiv: This hotel was AMAZING.

Positiv: Nice room upgrade, Lovely breakfast, nice setting

Negativ: Room service food poor, dubious value for money overall.

Positiv: Location great with easy access to the M5 and Cheltenham. The room was simply amazing, luxurious bed with outstanding on-suite shower and bath. Breakfast was 10/10 such a wide selection could not possibly sample it all, had a good try. Lovely grounds for a stroll and good for parking.

Negativ: Didn't realise on booking that the Spa was an extra £25 each as these are normally free for residents.

Positiv: The hotel is beautiful, set in an old manor but with all the facilities of a modern hotel. The spa was great and the breakfast was amazing as well. Good location to move around in the Cotswolds.

Negativ: Water was sometimes hot, sometimes cold in the shower, but we were still able to get hot water at all times, just needed to adjust the temperature.

Negativ: Dated decor. Property needs a refresh The majority of staff were pretty rude and vacant. On numerous occasions I had to go find staff to order a drink. Most had a poor and unfriendly attitude.

Positiv: Super Lage, interessantes Interieur, sehr freundliches Personal, schöne Zimmer!

Positiv: Der alte Charme

Negativ: Das Zimmer war in einem schäbigen Nebengebäude und sehr klein und nicht gemütlich. Das Personal war größtenteils gut - in Teilen aber unfreundlich und unerfahren.

Positiv: Das Personal war äusserst freundlich, zuvorkommend und hilfsbereit. Das Frühstück wie auch das Nachtessen war ausserordentlich reichhaltig und sehr gut. Das Zimmer und Bad war sehr schön und alles war sehr sauber. Die zentrale Lage ist perfekt und ich würde das Queens Hotel jederzeit wieder buchen.

Positiv: This is my favorite hotel in Cheltenham. This is the second time I stay here. Good location and good restaurant.

Positiv: Staff were very attentive and professional. Hotel was in a great location with the bonus of on site parking. Breakfast was very nice and very prompt once ordered

Negativ: Although a lovely looking room the air conditioning didn't work meaning quite an uncomfortable night in a very warm room. Breakfast was nice but the portion size was poor especially as it cost £17.50

Negativ: Um 17.15 wollten wir gerne Tea und Kuchen bestellen, dies war leider nicht möglich, da die Küche wegen einer Veranstaltung keine Zeit hatte. Hierfür ziehen wir einen Stern ab! Das Personal am Empfang und zum Frühstück am Morgen sehr sehr bemüht und bekommt volle "Punktzahl".

Positiv: Excellent service from the time we got there until we left. We forgot to put our breakfast room service card on the door. We called in the morning to see if we could arrange breakfast to our room. They said yes,it came quickly and it was hot and delicious. Thank you.

Negativ: The weather

Negativ: room was too hot and the ac did not seem to work

Positiv: Room size, simple shower controls (!), massive bed, very good breakfast, comfortable bar, very very welcoming staff

Negativ: Better selection in the minibar

Positiv: Room and location

Negativ: Breakfast staff not as warm and friendly as reception

Positiv: Das Hotel bietet ein grandioses Frühstücksbuffet an und der Rest wird frisch zubereitet. Die Lage des Hotels ist top. Das Zentrum fußläufig sehr schnell zu erreichen. Ausreichend Parkplätze am Hotel vorhanden.

Positiv: Frühstück war klasse, die Zimmer schön und sehr sauber. Sehr freundliches Personal.

Negativ: Zu hochpreisig (Zimmer und Früchstück) insbesondere für Cheltenam.

Positiv: Sehr angenehmes Hotel. Die Mitarbeiter waren immer äusserst freundlich. Unser Zimmer war sehr sauber und die Betten äusserst bequem. Die Ausstattung ist relativ modern, das Hotel an sich ist nicht mehr das Neuste. Das Restaurant ist ebenfalls empfehlenswert, es gibt für jeden Geschmack etwas und der Preis stimmt auch. Besonders toll war, das wir nichts für den Parkplatz zahlen mussten und uns das Frühstück offeriert wurde. Wir habe uns super wohl gefühlt und würden auf jeden Fall wiederkommen.

Negativ: Man muss sich einfach bewusst sein, dass das Hotel ca. 10 Autominuten ausserhalb der Stadt liegt. Mit dem Auto perfekt!

Positiv: was so beautiful and clean , was so perfect for my valentine’s night .

Negativ: the parking ticket was faulty twice however it was sorted straight away by staff !

Positiv: Lovely hotel on the inside, friendly staff and great facilities.

Positiv: Spacious

Negativ: Certain bits needed updating

Positiv: It looks lovely

Negativ: The staff were all young and rude. We ordered food in the restaurant and it came out wrong then we waited ages for new meal to come out then ordered dessert that was also wrong ordered brownie got sticky toffee pudding. The table next to us had 3 meals only 2 brought out the poor man waited 30 mins for his food to come out. The other guests kept us up most of the night shouting outside the rooms running up and down.

Positiv: Location is fantastic and the staff were very helpful. Lovely breakfast - good variety.

Negativ: We unfortunately had trouble with the plumbing in our bathroom which was awful, the smell was unbearable. We went to the leisure centre & pool - lovely but dated. yet again the showers were grim and needed a good clean Shame

Positiv: The staff were friendly and polite

Negativ: No car park designated for guest only. Car park was full from non residents until late evening.

Positiv: The bed was soooooo comfortable. Imogen and Holly made us feel very welcome.

Negativ: Jacuzzi overheated and was too hot to enter

Positiv: Good location and close to the motorway.

Positiv: Frühstück war gut. Falls Speißen ausgegangen sind wurden sie sofort nachtgefüllt. Hotel war am Rand der Stadt, somit hatte man eine schnelle Verbindung zum Motorway. Parkplätze waren immer genügend frei. Fahrstuhl war nur mit der Zimmer Karte zugänglich.

Negativ: Das Frühstück war sehr eintönig, nicht viel Abwechselung. Der Abfluss stinkt bestialisch! Man muss vom Waschbecken immer den Abflussstopfen geschlossen halten da man es sonst im Zimmer nicht aushält. Im Badezimmer findet man nichtmal eine Klobürste. Kein extra Raum fürs Frühstück, das findet alles in der Lobby statt. Zimmer sind hellhörig. In der Dusche kommt sehr oft plötzlich kochendes Wasser während dem Duschen!

Positiv: Quick and easy

Negativ: Cladding falling off building due to winds

Positiv: Good clean comfortable room Good breakfast

Positiv: Sehr nettes Personal, schneller Check In und guter Parkplatz, modernes sauberes Hotel, Frühstück gut und vielfältig, ruhig

Negativ: Einfahrt unübersichtlich (in einer Kurve ohne Beschilderung)

Positiv: Room clean, we had everything we needed.

Negativ: Shower water could have been a bit hotter!

Positiv: Location was good, everywhere was clean. Staff were friendly. Breakfast decent quality & choice.

Negativ: Only one spare pillow for a twin room.

Positiv: Gutes, unprätentiöses und zweckmäßiges Hotel. Sauber und ordentliches Restaurantangebot. Ein insbesondere für UK sehr gutes Preis-Leistungsverhältnis.

Positiv: Frühstück war gut, Lage war verkehrsgünstig Modernes und helles Zimmer

Negativ: Alles war in Ordnung

Positiv: staff in the bar and restaurant very good and friendly

Negativ: just missing a vending machine and a bit more choice on the menu

Positiv: Die Große der Zimmer. Das es genügen Parkplatze gab. Personal war sehr Freundlich.

Negativ: Das Badezimmer und die Ausstattung. Der Fernseher könnte ruhig Smart TV sein.

Positiv: The staff were very friendly and helpful

Negativ: The floor of our room was sticky, the pillows were very hard. You were given 3 pillows for two people. The mattress was uncomfortable. We were not given any toilet paper for two days. And not enough milk or sugar in the room for the whole week. Every day we had to ask for more from reception. We had a meal at the restaurant and was very disappointed, I had a curry with naan bread and they came out black and burnt, I had to send them back. My husband had a steak pie which was cold in the middle. I wasn’t going to pay for the meal but my husband asked me to be quiet so we had 10% taken off. It certainly wasn’t worth that much.

Positiv: Frühstück ist günstig, sogar angenehm umfangreich und gut. Immer in anbetracht des Preises. Hier stimmen Preis/Leistung.

Negativ: Sauberkeit ist auf der Strecke geblieben. Haare in der Dusche, Klebende Nachtische mit Glasrändern. Keine tolle Leistung.

Positiv: Cleanliness

Negativ: None

Positiv: We have here quite often and the rooms are very clean. The staff are most helpful the breakfast is excellent and it is very good value for money.

Negativ: The front of the property could do with a makeover.

Positiv: Exceptional value. Good bus service to centre of Cheltenham. Helpful staff. Nice breakfast.

Negativ: Trying to work out how they could offer such reasonable rates on a Sunday evening. Real alue for money

Positiv: everything

Negativ: nothing

Positiv: Parkplatz direkt am Hotel und ohne Zusatzkosten, gute Verkehrsanbindung mit dem PKW, Frühstück ausreichend (könnte etwas umfangreicher sein - die Auswahl der Käse- oder Wurstscheiben war recht übersichtlich und die Anzahl an zwei Fingern abzuzählen)

Positiv: Das Bett war bequem. Das Personal sehr freundlich.

Negativ: Das Full Breafast war nicht gut, das Rührei mal zu lange und mal zu kurz gebraten, der Black Pudding und der Bacon viel zu lange gebraten, so das alles trocken war. Mal bekamen wir eine Kanne Tee für 6 Tassen, dann wieder nur für 3 Tassen. Was wir auch nicht gut fanden war das wir im Oktober gebucht haben für Ende Mai, aber das Geld schon kurz nach der Buchung abgebucht wurde.

Positiv: Die Zimmer Eingangstür klappert immer.wenn jemand sein Zimmer auf oder zu macht.abhilfe Tip einen Sessel vom Zimmer gegen die Tür von innen stellen.dann war einigermaßen ruhe

Negativ: Die klappernde Zimmer tür

Positiv: Alles gut - Zweckmäßig ausgestattet

Negativ: Nichts

Positiv: Comfortable bed.

Negativ: No vegetarian option for the cooked breakfast.

Positiv: Gute Lage. Busanbindung an die nächsten Ortschaften. Parkplatz im Hof ausreichend groß. Freundliches Personal!

Negativ: Frühstück mäßig. Kaum Auswahl. Bett zu weich. Decke zu dick. Teppich war verdreckt. Gammelflecken und dreckige Fugen im Bad. Wasser zu stark chloriert. Klimaanlage war defekt und wurde nicht repariert. Ständig war die Schlüsselkarte gesperrt. Lärmige Unterkunft.

Positiv: The bed was really comfortable and pillows felt like good quality. I have stayed in dozens of hotels and this one felt very well looked after. Great TV & channels and bathroom was very clean. Amazing power shower very relaxing.

Positiv: Amazing room, very friendly and helpful staff

Negativ: Restaurant closes too esrly

Positiv: The hotel had good parking, the staff were friendly and efficient and the bar and the rooms were very clean and tidy.

Negativ: The air conditioning in the bar was too much, I asked for it to be turned down but it didn’t make a huge difference.

Positiv: ausreichend kostenlose Parkplätze; gutes W-Lan; Pool und Gym; gute Lage im Industrieviertel, aber dadurch leicht erreichbar und Superstore fussläufig erreichbar

Negativ: Matratzen unbequem (viel zu hart); kleines enges Zimmer; kein Kühlschrank; kein deutsches TV; kein Aufzug (Treppen zu den Zimmern); Mobilar im Zimmer, Boden, Türen deutlich abgewohnt, kein gewohnter Holiday Inn Standard aus meiner Sicht; Frühstück ok aber geschmacklich recht fad (im Vergleich zu unserem Vorgângerhotel)

Positiv: The hotel is undergoing refurbishment and is generally in good condition. The bedrooms looked a bit tired. The food in the restaurarnt was very good.

Negativ: We had dinner in the hotel on two evening. Both times the service was dreadfully slow - the first night it took more than 2 hours to have a two course dinner. The second evening it was more than 1.30hrs, even though we ordered our starter at the same time as our drinks. In both situations we got up from the table and waited by the exit for them to 'hurry up' with our bill. The new refurbished restaurant looks nice but is cold and echoy, so much so its hard to hear the guests at your table due to the general noise. When I complained about the time it took to be served I was told they were busy, but the restaurant was 3/4 empty! 1/10 for service in the restaurant.

Positiv: Frühstück war sehr gut.

Negativ: Das Schwimmbad hat uns etwas enttäuscht. Es war für uns mit ein Grund für die Buchung gewesen.

Positiv: Location, staff, cleanliness and breakfast

Negativ: No smoked salmon at breakfast

Positiv: Ideales Durchreisehotel da es direkt neben der Autobahn liegt. Sehr freundliches Hotelpersonal, besonders bei der Rezeption. Zimmer gemütlich und sehr ruhig. Das Frühstück war überschaubar aber sehr lecker. Der Pool bot bei den sommerlichen Temperaturen eine willkommene Abkühlung.

Negativ: Großes Hotel deswegen lange Wege zu den Zimmern. Wir hatten einen ziemlich schweren Koffer den wir in den ersten Stock tragen mussten. Bei älteren Herrschaften stellt das schon ein gewisses Problem dar. Falls es einen Lift gibt wurden wir darauf nicht aufmerksam gemacht. Wir haben aber auch keinen gefunden. Im Pool ist zu viel Chlor.

Positiv: Room clean and comfortable. House Keeper made the stay even more special by giving us balloons and beautiful little notes around the room. She was amazing what she did for us. Staff were friendly, bar staff were lovely and the spa facility’s were good. Lovely stay will come back again

Positiv: Frühstück lecker, Lage direkt an der Autobahn super geschickt, dazu noch ein Sainsbury in der unmittelbaren Nähe - geschickt

Negativ: Betten sehr weich

Positiv: The location was ideal for my visit, the extensive breakfast choices were fine and in a newly refurbished restaurant

Negativ: Nothing to add

Positiv: The room was cold the shower didn't work the repair off sick bless the receptionist he did his best to try to make me warmer an brought me a duvet etc works all over hotel not helping things either

Positiv: Staff were very helpful

Negativ: Alterations

Positiv: Good value, clean, complimentary facilities.

Negativ: Some of staff were not as welcoming as others, not really what I'd expect from an established hotel chain.

Positiv: Grundsätzlich ein schönes Hotel. Kompetentes und sehr zuvorkommendes Servicepersonal im Restaurant. Tolle Küche. Die Einrichtung begeistert.

Negativ: Ob ich noch einmal mit Kindern buche? Nein. Der Spabereich ist mit einem Pool ausgestattet den die kleinen nur beschränkt nutzen dürfen 2x1,5 Stunden zu ungünstigen Zeiten, das Frühstück Kostet 8 Pfund extra (für 3 und 5 Jährige) beides wurde erst mitgeteilt als wir bereits eingecheckt hatten. Die Außenanlage ist meiner Meinung nach etwas vernachlässigt. Bei schönem Wetter eigentlich ein perfekter Platz für den landesüblichen Nachmittagstee wenn da nicht die fehlende Liebe zum Detail wäre. Tische sind nicht abgewischt nichts wird aufgedeckt. Das Rezeptionspersonal scheint nur wenig bemüht, eine wirkliche Begrüßung wenn man die Rezeption passiert braucht man hier nicht zu erwarten. Auf Reklamationen geht man hier erst gar nicht ein.

Positiv: Ein schönes Hotel etwas außerhalb von Gloucester aber mit dem Auto ist die Stadt gut erreichbar. Parkplatz ist ausreichend vorhanden. Bar ist gut. Frühstück ist ok.

Negativ: Das Frühstückspersonal war etwas lustlos, eine war fast schon unfreundlich.

Positiv: Schönes altes Gebäude, im englischen Landhausstil

Negativ: Zimmer war qualitativ weit weg von dem, was auf der Homepage gezeigt wird, kontinentales Frühstück ist quasi nicht vorhanden. Es stand dort ein Teller mit 5 Scheiben Salami und 5 Scheiben Kochschinken, dazu ein paar Portionspackungen Nutella.

Positiv: Staff were helpful and friendly.

Negativ: We were very disappointed with the decor and overall state of our room, the hallways and much of the building. This was considerably less attractive than was represented in the photos on the website.

Positiv: Nice grounds, clean, service staff are friendly. Good breakfast.

Negativ: Reception staff a little frosty. Pub food not as expected eg Mini Fish and Chips was extremely mini and large roast potatoes instead of chips. No outside covered area for smokers - take an umbrella!

Positiv: Schönes Haus mit grossem Umschwung

Negativ: Laute Geburtstagsparty, Hochzeitapéro in der Lobby, bescheidenes Frühstücksbuffet, kein Lift

Positiv: The Spa is really updated and clean and quite relaxing

Negativ: Unfortunately I wouldn’t recommend anyone stay at the hotel itself as the rooms are really dated and unclean we changed room twice due to the fact that the first room had rain water on the ceiling in a bubble and was the size of a box room furthermore the tiles were broken. We then were given another room which was slightly larger but the room was dirty as we walked into the room we found two luggage cases on the side of the bed and immediately called reception who said the bag were for the previous customers. Overall stay not pleasant

Positiv: We had a lovely stay but after upgrading to executive + room so that we could use the spa we were really disappointed with how basic and small the room was.

Negativ: The room was v basic and small, at check in we were told we would have to pay for the spa even though we had deliberately upgraded to include spa

Positiv: Abend Essen war toll Hätte ich nicht erwartet Bar war gut und Aussenterasse

Positiv: Tolles Haus, toller Sparbereich, freundliches Personal

Negativ: Die Zimmer müssten dringend renoviert werden