10.0
My flight was delayed by 5 hours, and the Hertz staff did everything in their power to get me a car as quickly as possible so I didn't miss the wedding I was flying into town for.Bewertet am 7. Aug. 2023
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2.0
Horrible! I had to wait 4 hours to receive my car after the person at the desk said it would only be 30 minutesBewertet am 23. Juni 2023
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2.0
I had a car rented for an 8:30am pickup and when I got there they said they wouldn’t have a ar for at least 2 hours. There were no cars to be had so I have to Uber to and from Rochester MN for $200+.Bewertet am 16. Apr. 2023
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4.0
The car was in poor shape. The heating controls were stuckBewertet am 22. Jan. 2023
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2.0
When I went to the Hertz counter at terminal 2 in Minneapolis at 9:pm on Saturday Jan, 7, 2023 they were closed. Me, my disabled wife in a wheelchair and three bags were informed that we needed to take a shuttle to terminal 1 to get the car. It was 8 degrees and we had come from South Florida, and were in shorts. What an outrage! We had to take a $120.00 cab to our location. The service was typical of what you can expect in Joe Biden's America.Bewertet am 12. Jan. 2023
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2.0
Pick up in terminal 2 was closed I should have been notified by hertz to go to terminal 1Bewertet am 11. Jan. 2023
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2.0
We were originally told it would take 2 hours to get our truck; totally understandable since it was a holiday weekend. We waited 5 hours to then be told they didn’t have any trucks. Luckily we were given an SUV instead but the fact that they rented us a car they didn’t have was very frustrating and the waiting with no communication was awful.Bewertet am 28. Dez. 2022
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2.0
When we arrived at the Hertz counter we were told that it would be a 1-2 hour wait before a car was ready. We were also told that they could only phone us when the car was ready if we were in the terminal. The counter agent was worthless. We cancelled our Hertz rental and went to another car rental agency.Bewertet am 17. Dez. 2022
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10.0
Pick up and drop off went smoothly. Only complaint - need to give physical address for drop off not general area. It only listed downtown Everett for my drop off so it took a bit to findBewertet am 30. Aug. 2022
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8.0
The customer service agent was very polite.Bewertet am 2. Aug. 2022
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6.0
It was a slow process. I thought it would flow easier sense everything was already done online.Bewertet am 11. Juli 2022
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2.0
Hertz accused me of crashing their car. I drove the car a total of three times and parked in safe places. The car was in exactly the same condition when I dropped it off. Hertz sent me an email later after dropping it off claiming that I had been in an accident and asked me to admit to the fact. I refused, and now they have started legal proceedings. I even bought the Hertz recommended collision coverage, which they claim I now have to go through an insurance company to deal with. What a joke.Bewertet am 18. Mai 2022
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