Hotels in Honolulu

Positiv:: The service was impeccable

Negativ:: Only issue we had was the bed was a bit too firm.

Positiv:: Breakfast was included in our tariff. We were delighted that we could eat in either breakfast location. Staff were extremely attentive and service was excellent. Our Garden View room was airy and spacious, even though it was the base room. Loved the Lewers Bar in the evening with fantastic live music. Food quality was high throughout the hotel and the twilight music and dancing was delightful. Concierge service was outstanding with Rayna especially helpful.

Negativ:: Understand the pool area isn't huge but we struggled to find shady spots especially when towels were used to reserve lounges for hours with no one on them. Would love to see moveable umbrellas. Big lines for cocktail seating at Room without a Key are not great.

Positiv:: Location was fabulous - right by the sea and away from all the crowds. Great restaurants and staff

Negativ:: no problems at all

Positiv:: It was an amazing atmosphere and staff were incredible. Also breakfast was fantastic.

Negativ:: No faults

Positiv:: The best coconut cake. Friendly service in restaurants. Endless coffee at breakfast. Lovely ambience. Delicious food.

Negativ:: Rather old grubby rug in bathroom. Would have appreciated a coffee pot in the room.

Positiv:: I liked the location and staff were friendly enough. The breakfast was OK, the room was a bit small compared to other 5 star hotels, but comfortable.

Negativ:: Although the breakfast was OK, the wait staff was overwhelmed due to the large number of guests eating at the same time. For example, on the morning of 16th of August, there were only 6 wait staff trying to cater to approximately 60-70 people eating at the breakfast buffet, and only had one busboy and one hostess. The F&B manager/supervisor was nowhere in site to assist, or supervise the staff. The same thing happened the next day. Throughout it all, the staff coped with the situation and did their best under the circumstances. I also believe the property needs to be renovated, as the hallway carpeting is old, frayed, and fading. The furniture and carpet in the room is dated and definitely needs replacement. The entire property needs a facelift. All 'n all, the Halekulani Hotel cannot be rated as a 5 star property, in terms of service and facilities! It was not a good value for the money when compared to other hotels in the same vicinity. They can take some cues from other truly 5 star hotels such as, The Conrad, Fairmont Resorts, and The Grand Hyatt.

Positiv:: Not very much at all

Negativ:: $1100 AUD per night. Very old style and worst value for money hotel in Hawaii There are much better hotels for half the price like the Moana surf rider. I was booked for 10 nights but I cancelled after night 1 and moved to Moana surf rider. Helakulani is Way over priced with absolutely no beach left

Positiv:: Breakfast is great. However, when you make a pot of tea you need to fill pot half way with boiling water otherwise the tea is too weak.

Positiv:: Sehr sehr schön, würde immer wieder buchen.

Negativ:: Das Essen ist eher schlecht.

Positiv:: Location, pool, proximity to the beach, entertainment at night (dancing) free muffins by the pool, staff so friendly

Negativ:: Not much to be honest, the rooms were lovely and big it was all A class.

Positiv:: The location was excellent - In the main heart of Waikiki, accessible to many restaurants, bars and shops. The staff and their customer service was exceptional from check in to check out. Our stay was everything we wanted and paid for. We would definitely recommend and be coming back !!!!

Negativ:: What we would love to see in the future would be a change in the pool hours and the limited food selection by the pool. We believe there’s room for improvement.

Positiv:: Gut gelegen. Der bekannte Luxuskasten in Waikiki. Sehr guter Service.

Negativ:: Eher etwas in die Jahre gekommen und auch eher teuer. Ist aber alles in Honolulu.

Positiv:: Die Angestellten sind super

Negativ:: Die Delfin- und Schildkrötenaquarien sind viel zu klein, damit sie dort leben.

Positiv:: Service war sehr aufmerksam, hilfsbereit und freundlich

Negativ:: Preisleistung - ist einfach zu teuer.

Positiv:: Wonderful place directly at the beach. Amazing place for families. Friendly stuff we definitely coming back!

Negativ:: That we had to leave

Positiv:: Location

Negativ:: Extra parking fee

Positiv:: This is a quiet, exclusive resort of the old style. It has an excellent location, with a private beach. Kahala is for those who appreciate its classic Hawaiian style, and its warm hospitality. It is meticulously maintained and run by long-time staff who take pride in their hotel.

Positiv:: Die Lage direkt am Wasser mit schönem Garten und vielen Liegen Herrliches Frühstück im Aussenbereich

Negativ:: Fenster können nicht geöffnet werden deshalb unbedingt Zimmer mit Balkon wählen

Positiv:: Nothing

Negativ:: So much trouble abt the room , there are no bed. They are using sofa bed. Not good for taking free stress. We will not go here again.

Positiv:: Beautifully clean with exceptional service by all staff!

Negativ:: Nothing

Positiv:: This has been one of the best experiences I've ever had at a hotel. You can get a room Dolphin Lagoon & enjoy every morning watching the shows from your room. It’s a wonderful place to stay for families, with plenty of kid-friendly accommodations. cozy room, a beautiful private beach. Super nice staff (Especially, manager james & valet parking staff), everything is perfect here. My family hopes to come here every year.

Negativ:: Nothing!!

Positiv:: Location and setting was ideal. Close to Waikiki just a short drive away. Much less crowded and secluded. Food was great.

Negativ:: Didn’t like having the dolphins at hotel. Very small area for them.

Positiv:: Location

Negativ:: Rooms are dated.

Positiv:: Es war einfach ein sorgenfreier Aufenthalt - so soll es sein ! Mahalo

Positiv:: Peaceful (away from Waikiki). Dolfins fun.

Negativ:: Seafood buffet so so

Positiv:: Alles: - Guter Service - Gutes Zimmer - Gute Lage - Recycling (selten zu finden in den USA) Super Aufenthalt, kann es jedem empfehlen.

Negativ:: Nichts

Positiv:: Stunning hotel and staff. We loved our stay here, and enjoyed the luxury of all the facilities. Lovely to have a full apartment, with kitchen and laundry facilities. Separate bedroom and felt very spacious for our family of 5. Great ocean view from the balcony. Exceptional housekeeping who went the extra mile to make this such a luxurious stay. The amenties were replensihed every day, and they provide you with beach bags and beach towels, plus fruit and water each time you go to the beach (a 2 min walk). Fantastic!

Negativ:: The only thing that we could fault was that the pool was not very large, but it did have great loungers and staff were on hand to provide towels etc.

Positiv:: überaus freundliches und hilfsbereites Personal!

Negativ:: nichts

Positiv:: Great location and excellent service. The staff are very attentive and friendly. They provide you a beach bag with chilled water and fresh fruit and towels every time to head to the beach.

Negativ:: The pool can be noisy due to a vent above it and it’s windy because it’s high up

Positiv:: Everything...the property was clean, secure and comfortable. The staff was courteous and professional.....the location was convenient walking distance to nearly every location within Waikiki.

Negativ:: Nothing....everything was quite simply wonderful. We will look for Trump properties to stay at for our future travel needs.

Positiv:: Great location and amenities. Staffs are great.

Negativ:: We had a one-bedroom suite, so we used sofa bed in the living room. The linen and pillow used for sofa bed were of poor quality.

Positiv:: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.

Negativ:: Furnishings a bit dated but service makes up for it.

Positiv:: The room is very big, with kitchen, cooking equipment, some room has washing machine, very clean. The location is very convenient, very centre of Waikiki, easily going to shopping, going out for dinner!

Negativ:: The pool is a little bit small and always clouded with kids.

Positiv:: Every thing, location , Saftey and staff welcome all the time and also their assistance, late checkout approval

Negativ:: No way

Negativ:: leider ist der infinity pool ein kinderpool... für erwachsene gibt es somit keinen pool!

Positiv:: Room and View was amazing

Negativ:: Front Desk Service was very poor, especially payment and accounting service. I wasted more that 4 hours over credit card issues and spent around USD 500 on phone calls to my credit card company but the actual problem was the hotels credit card machine / computer. All the hotel offered was a free breakfast. I think that the compensation offered did not reflect my inconvenience and the money I lost in time and phone calls. The accounting equipment at the hotel is out of date and they admit that ( Duty Manager and IT manager)

Positiv:: The location was great - bus stop at 50m, shops rights around the corner, rental car shop at a 5min walk The pool - Very relaxing and beautiful pool area, nice pool area, pool stays open late! The personnel - Very polite, welcoming, warm, discrete Room - Spacious, great terrace and what a view, kitchen fully equipped! Nice little Honolulu Cookie Company welcoming gift !

Negativ:: Only suggestion point: The windows surrounding the pool could be cleaned more frequently. For the rest, I have zero improvement points, great hotel!!

Positiv:: The rooms were exceedingly quiet. It felt like we were the only ones there.

Positiv:: Excellent staff. Room with kitchen facilities and Dean and Deluca downstairs perfect.

Positiv:: It was truly the best exiting honeymoon ever made! I just noticed my honeymoon plan and they gave us very special letter and welcome gift!! Furthermore, all the crews and staffs are very nice and friendly as professional attitude. Every corner of room and facility are clean as new. The beach view is amazing day and night. Luxury row is just right front, you don't need drive, everything is nearby. Me and my wife will never forget and highly appreciate to all the service the hotel given. Thank you very much.

Negativ:: We just missing breakfast. Definitely do next time!

Positiv:: Central location

Negativ:: There really was nothing to not like!

Positiv:: Superb hotel. Great view. Only downside was not closer to the beach.

Positiv:: Laundry machine and kitchen . Good sea view from lanai

Negativ:: The bath tub wasn’t cleaned thoroughly

Positiv:: The staff were exceptional from the moment we arrived right up to leaving. Room was excellent and housekeeping came twice a day. Pool facilities were beautiful.

Negativ:: Prices for breakfast were ridiculous. Would like a place to get newspaper and sundries on site.

Negativ:: I did not like management. In particular Mary Jane. Employees entered my room with my privacy sign up. Mary Jane was a bully, and bullied me several times. A security guard took 300.00 from me, and he claimed he was a police officer, although he was only loss prevention, when I asked that he give it back, he would not return it to me.

Positiv:: The breakfast was really good as well as the service.

Positiv:: Everything

Negativ:: Nothing

Negativ:: wir hatten 1 one bedroom suite, das Schlafzimmer hatte keinerlei Schallisolierung und war nicht einmal lichtgeschützt gegen Licht im Wohnruam

Positiv:: I like some of the staff they bugged about billing spent most of the time with them and my bank which ruined most of my stay they didn’t have a Wells Fargo in the island and they locked us out of our room until we came up with some form of payment thank hod I had cash on me which helped me out a lot. I understand they were doing their job but it’s just how they did it and the timing

Negativ:: Entering one way in and out and keys keep not working

Positiv:: 1k Luxus Suite, die auf jeden Fall geräumig war

Negativ:: Benötigt wirklich ein Facelift. altmodisch und langweilig.

Positiv:: Great location and staff.

Negativ:: May be a better pool or some activities for kids.

Positiv:: Everything! This resort was best ever I had taken at Honolulu. Location, quietness, convenience, air conditioning, staffs kindness and last, BEAUTIFUL VIEW. Everything was more than I expected. I strongly recommend you to stay ocean front room at Aston Waikiki Beach Tower. If you want to stay with your kids, this is it!! Waikiki beach is just in front of resort and you can borrow beach towels from hotel. I really miss this resort and definitely want to visit again!! Staffs, Thank you for everything during our stay. My daughter keeps saying "Let's go back to resort again" :)

Negativ:: Blind didn't cover entire window. But it was bearable.

Positiv:: Traumhafter Ausblick, tolle geräumige Appartements, direkt am Strand, nettes Personal.

Negativ:: Die nicht gut isolierten Fenster und das gechlorte Wasser!

Positiv:: The room was amazing and had everything we needed. the view from the balcony was excellent! Location was fantastic being situated directly opposite a family-friendly part of the beach that is sheltered from the waives and so close to all the shops and restaurants. Staff were always really nice and helpful. Apartment was serviced daily and the service staff even unfolded and made the sofa bed daily! Free valet parking was also good.

Negativ:: The pool area wasn’t the best, relatively small for the size of hotel, with limited seating and no bar. It also had a whole section taped off due to needing repairs so it looked a bit unkept. There was also no bar, cafe or restaurant available at the hotel, but that didn’t matter that much as it is so close to everything.

Positiv:: Location

Negativ:: Facilities...gym and pool area etc.

Positiv:: Loved everything about our stay .we enjoyed our stay n would stay again .

Positiv:: The two bedroom and two bathroom room we had easily slept 5/6 using the large sofa bed in the lounge room. The view was spectacular but we paid for that. Nice and quiet.

Negativ:: The pool area needs an immediate upgrade. It offers nothing but a pool. There is no character or ambience. There is nothing but bland walls, outdated lounge chairs with no shade near the pool. There is a bbq and bar area already there but was only used one night for free wine for one hour between 5-6pm. Otherwise the bar is never manned. Very boring and disappointing.

Positiv:: Location is perfect. 2 Bedroom apartment was very spacious and it was great to have a very well stocked kitchen with all appliances you could need and washing machine and dryer. Housekeeping staff were fantastic. View from the 29th floor over the beach was superb

Negativ:: We arrived early from a long overnight flight from Australia. We had requested an early check in prior to our arrival. Although I was aware that it is never guaranteed I have always found most hotels are accommodating and do there utmost to get you into your room earlier than normal checkin. On arrival at Aston Waikiki we were greeted by a man call Kuhlani was very unsympathetic at the fact we had been up for 24hrs and our 3 children were extremely tired. He told us that checkin time was 3pm and we would have to wait unless we wanted to upgrade to another room. Having already paid $10,000 AU we weren't happy to do that. We went off for a few hours and had some lunch and came back at about 1pm as we were hopefully he may have found us a room. Again we were greeted with a 'check in time is 3pm '. So through exhaustion we sat in the hotel foyer to wait for our room. At approximately 2pm this same man asked my husband 'by the way are you over 50 years old". When he said yes we were told that we were eligible for a room upgrade and therefore a room actually was available. We were then taken to our room which was on a higher floor than we had booked which was great. Unfortunately at this point we were thinking our stay at the hotel was going to be disappointing. Thankfully the rest of the staff at the hotel were lovely always greeting you when you went out or returned. Even the men and ladies at the car parking desk were extremely welcoming. Again the only person that never engaged with you was the same man that had checked us in. We were lucky that we didn't have to have much interaction with this person again, but he definitely didn't seem to follow the same philosophy of the rest of the hotel staff.

Positiv:: Location is perfect, steps to the beach. Close to the restaurants and shops. Friendly staffs, great customer service. I like the free activities for guests, I able to attend yoga. Free games & DVD rental.

Positiv:: Location in the middle of Wakiki beach. Apartment is spacious and clean. Staff very helpful and nice.

Negativ:: Location and cleanliness.

Positiv:: Staff was awesome. My family of six stayed at the Aston for 12 days, loved it, met our expetations and we were very pleased.Will definately stay there again.

Positiv:: Das Hotel wurde gerade renoviert aber das Personal war so unglaublich. Es hat unseren Aufenthalt großartig gemacht. In Zukunft werden wir hier auf jeden Fall wieder übernachten.

Positiv:: Außerhalb von Waikiki, Zimmer Aussicht

Positiv:: Es ist eine fantastische Anlage. Ich habe meinen Aufenthalt

Negativ:: Nichts, was mir nicht gefallen hat

Positiv:: Personal an der Rezeption, zuvorkommend professionell Personal an der Bar, main Lobby freundlich hilfsbereit

Positiv:: The views were awesome. Rooms were spacious and modern.

Negativ:: Location is not super central if you want to hang out where the action is. This can be a good thing however.

Positiv:: Everything was wonderful - incredible views, spacious room, clean, convenient and thoughtful amenities, lovely customer service, excellent location

Negativ:: My only complaint is that the gym could be a bit more spacious

Positiv:: Best hotel ever! The best things were you can open your window on the 29th floor.Huge Thankyou for birthday cake/card to celebrate 60th birthday it was amazing surprise thankyou heaps! The best thing ever you can open your window on 29th floor to get fresh air and hear the waves/surf !! Next best thing is the Japanese toilet, huge rooms, lovely bathroom bath/shower,yummy breakfast with omelette man (just great food and fruit)and attentive friendly staff marvelous,amazing inifity pool ever plus normal pool so 2 choices were great,AMAZING views of marina/beaches nearby were definitely worth a walk over to the park and swim there (no tourists just locals and not crowded very clean water and safe with lifeguards).Shuttle to Waikiki or mall just brilliant and free and runs often and reliable not late!Tour buses leave next hotel across the street so easy to get your tour bus and on tours our hotel is the first drop off or pick up so you get the best seat in the bus always up front!! BEST HOTEL EVER WORTH EVERY DOLLAR!! I am definitely coming back next stay and forever.

Negativ:: The infinity pool abit dirty (bandaid on floor etc..) but still marvelous pool regardless the view is to die for.

Positiv:: Great buffet breakfast

Negativ:: Only improvement would be some extra shade around the pool and more regular cleaning of the pool floor to remove sand

Positiv:: This is one of the best properties near Waikiki, period. Because it is on a harbor rather than right on the beach, I believe they go the extra mile for service, comfort and facilities. This was our second stay here, and we will come back again. Our room was immaculate, with two large queen beds, feather pillows, and a gorgeous ocean and harbor view. The service is really top notch - even thought it's a large property you don't feel like a cow in the herd like you do in the large Waikiki Beach properties. And it is just a one minute drive to Ala Moana beach with tons of free parking there. This is a great property - highly recommended.

Positiv:: Location, room, staff

Negativ:: The Caesar salad could take a lesson from the Chart House. Also breakfast hours are too short.

Positiv:: location was alright. bit of a walk to the beach but manageable. close to a big shopping centre. breakfast buffet was very good. staff was very friendly and supportive.

Negativ:: elevators were insanely slow to arrive sometimes. blackout caused TV to stop working with 2 days left to stay and it never got repaired. apparently they only have one cable guy? escalators are dangerous. my son's shoe got trapped in one. no airport shuttle. pool was very small for size of hotel. could use an overhaul on the carpets in the hallways. they seem like they've been their forever.

Positiv:: Location! Close to Ala Moana Shopping Mall and Red Robster Restaurant and the beach and Lagoon. There was Hotel Van which could take us to the mall and around Waikiki. Ala Moana was walking distance (5 minutes) from the hotel.

Negativ:: Check in process: Pre check in was all good but when we returned when the room was available I had to provide all the info again Preauthorisation process on visa card was so confusing. After prepaying first night for two rooms in advance, there was another preauthorization on full bill which didn't even match the invoice. Rather than have one transaction per room, there were three transaction per rooms on my visa statement. It made me so confused!. Hotel Buffet was average for its price.

Positiv:: Wonderful staff

Negativ:: Beds are a bit soft. Not air conditioned coming out of room. Food options are limited in and near hotel.

Positiv:: We liked the peaceful, cool, atmosphere upon entering the hotel every time we entered. The view was spectacular from our room. The beds were very comfortable. The bathroom was very functional and everything worked effectively. Having the refirdgerator was a great help to our budget. We only had one breakfast in the resturant but it was really great. We loved the shuttle service.

Negativ:: Poolside there needed to be more shade available for more guests without them having to pay for it. There was a lack of comfortable chairs in the room. Outside in the street, waterside was grotty with lots of rubbish in the water and around the marina edge, but this is a Honolulu council problem. the marina was dirty which didn't help promote the Prince Wikiki too well.

Positiv:: Location, cleverly clean room, great breakfast (good for two). Great view of the marina and the ocean. Nice pool area too.

Negativ:: None

Positiv:: Everything amenities, staff, valet location the room was amazing!!

Negativ:: Not possible

Positiv:: Lage, Personal und Fahrräder

Negativ:: Das Bett war ein wenig alt. Muss modernisiert werden.

Positiv:: Wunderschön poliertem Fußboden und ein herrlich elegante Einrichtung. Ruhig, wunderschön. Werde bald wieder kommen!

Positiv:: I did not use the hotel for breakfast, however, I did enjoy the bar and the restaurant for dinner. Absolutely great view of Honolulu and of Diamond Head and the ocean. Enjoyed the hotel because it was off the beaten path of Waikiki. Also, the walk to Waikiki was good for some exercise. Short trek to an uncrowded beach, but also access to other beaches within a short walking distance. Valet service was excellent along with the front desk staff. Very polite and courtesy. Made the stay very enjoyable.

Negativ:: Since it is a boutique hotel and I understand the size, the elevator was a bit of an issue at times waiting for an elevator.

Positiv:: Location, amenities and staff were amazing. TBD Restaurant on 2nd floor was excellent!

Negativ:: No fan in the bathroom. But overall was very quiet and relaxing

Positiv:: Everything about this hotel is peaceful and comfortable. I loved the quieter location but still close enough to the busier Waikiki beach and shopping area. The room was spacious, clean and comfortable. The lobby is very inviting by its design and staff are always friendly and accommodating.

Negativ:: I cannot think of anything

Positiv:: The hotel was ideally located close to Waikiki but in a quiet area. The staff were amazing - extremely helpful and accommodating. We especially liked the complementary beach towel service and bikes.

Negativ:: Nothing.

Positiv:: Schöne Zimmereinrichtung, sehr bequemes Bett

Negativ:: Etwas abseits gelegen, das ist eher mühsam, wenn man schnell mal von Waikiki oder einem Beach zurück ins Hotel möchte und kein Auto hat. Dafür recht ruhig. Kann je nach Zimmernachbarn schnell ändern....

Positiv:: We requested a corner room after reading the comments on here about getting the best views and the hotel were able to give us one. We had a perfect view of Diamond Head. The new restaurant is AMAZING. Wine Down hour was very welcome after hot days exploring and the chef gave us some Tandoor Fried Chicken to try and it was possibly the best chicken I've ever had. Wish we had longer to take advantage of the free bike hire and beach chair offers. The location is great, out of the way of the Vegas-like strip of chain shops and restaurants. If you want some local cuisine, avoid that area and head to Uncle Bo's or the SideStreet Inn.

Negativ:: The lift didn't seem to want to stop at floor 2, but it was easy to get around this.

Positiv:: Excellent service from everyone

Negativ:: Nothing

Positiv:: Staff in general very helpful, courteous. Room was spacious. Valet parking included with room rate. Quiet location away from main Waikiki area, yet within easy walking distance.

Negativ:: Had requested double bed, received king bed with cot instead.

Positiv:: Incredible views, great staff, and perfect location!

Negativ:: Beach chairs could use some updating.

Positiv:: Lage und Möglichkeiten des Hotels sind für Honolulu ideal. Die Stadt ist ca. 10 Minuten zu Fuss entfernt. Ein kleiner Strand

Negativ:: Die Sicht ist nur seitlich zum Meer.

Positiv:: The view of ocean and Diamond Head were spectacular! All of staff were very friendly. We would stay there again!

Negativ:: Bathroom tub drain not working good

Positiv:: Very comfortable hotel at the quiet Diamond Head end of Waikiki strip. Free bikes were great to get around on and staff were super helpful.

Negativ:: The ocean views were not panoramic vistas, rather more ocean glimpses between the hotels built in front on the beachfront.

Positiv:: The building and the location

Negativ:: First of all, the bed had a sunken mattress that seemed to have been there forever. I have a disc herniation on both the neck and the back and the bed just killed me. I'm sure the previous guests had complained but a bit shocked that it wasn't replaced.....or maybe all the rooms had same sunken mattresses. For us, terrible mattress. Secondly, the pool was way too small.

Positiv:: When we first pulled into the valet, I reached for my bag out of the back of the vehicle and was told, "Please let me get that. You shouldn't have to lift a finger here at the Trump." That sense of service and attention to detail defined every aspect of our stay. The facilities and service were top notch.

Positiv:: Pool. direkt am Wasser. Restaurant.

Negativ:: Zu viele Mitarbeiter versuchen, Sie zum Registrieren für Timeshare (Teilzeitnutzung) zu überreden. Keine Familie im Badezimmer.

Positiv:: Exzellenter Aufenthalt insgesamt.

Positiv:: Der Strand und die warme Meeresbrise Der Service war ausgezeichnet.

Negativ:: Verkehr und dem Chaos in Honolulu.

Positiv:: Key Lage zu anderen touristischen Gegenden

Negativ:: Viel zu viel Wert auf Timeshare Resort Kauf!

Positiv:: Der Zugang zum Strand, familienfreundlich, und die Lage. Dies war einer der besten Urlaube, den UNSERE Familie je hatte.

Positiv:: Valet Service, Maint, Check-in war großartig.

Negativ:: Mochte das Zimmer nicht ganz ... hatte Stadtblick... aber keine Stadt zu sehen nur eine Wand ... es war im dritten Stock.

Positiv:: Lage, Restaurants, Zimmer, Pool, Whirlpools

Negativ:: Preis

Positiv:: Schöne Aussicht und großartige Lage in Waikiki.

Negativ:: Nicht viel los in der Nacht oder am Pool. Nicht einmal Musik am Pool.

Positiv:: Excellent hotel, great staff and great service, location just off Waikiki Beach so perfectly central!

Negativ:: Nothing at all

Positiv:: We loved the view from the bar as it’s right on the beach, and we met lots of awesome people! Happy hour was a lot of fun, and the food was delish. We also turtles every day from the beach. The pool is an awesome size, and the depth goes from nice n shallow to 3 meters deep! The hotel attracts families, couples, and small groups, and has a great atmosphere which we really enjoyed. Our room 1240 has a great view of the ocean and the pool. The coin laundry was a bonus. Having Enterprise rental car in the hotel was also a bonus.

Negativ:: Recommendation from environmental point of view, would be to remove the complementary plastic water bottles, and instead encourage using your own water bottle, or offer stainless steel Out Rigger ones to purchase. The hotel already has re-fill stations but they need to be used more. We managed just fine with our reusable bottle for the 8 nights.

Positiv:: Great shops and very friendly people

Negativ:: Had everything you wanted and I swimming pool lots of shops and beautiful

Positiv:: Very close to the beach.

Negativ:: We went to go rent a towel and the stuff who was sitting there, he wasn’t friendly.

Positiv:: great location for a stopover, super friendly and fun staff at check-in and in the reef grill (beachfront restaurant). We ate at Reef grill and food was nice.

Negativ:: you pay for location. The hotel decor is dated overall (plus carpet in rooms, old coffee machine and paper cups!) and in need of a facelift and the beach in front of the hotel is a tiny stretch of sand.

Positiv:: Location is pretty nice.

Negativ:: The beach (water) is really close to the hotel so we don’t have the chance to be landing down in the beach in front of the hotel. The hotel doesn’t give beach service. The breakfast is in the reef bar what have a lot of pigeons. Having breakfast with pigeons is not that good. The hotel should install a glass or something in the beach view. The hotel is to expensive for what offer. You should search for more options which the same price. Maybe you can have a better swim pool (that can be with a sea view).

Positiv:: Always a great stay at Outrigger Beach Resort

Positiv:: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise

Positiv:: Zimmer und Frühstück war Ok.

Negativ:: „Strandlage“ suchen wir heute noch! Eine Baustelle war direkt unter unserem Zimmer und dort wurde auch jeden Morgen pünktlich 6 Uhr der Müll abgeholt. Ein Traum! Für den Preis findet man sicher bessere Hotels!

Positiv:: Breakfast was great! Rooms were confortable and the view was nice.

Negativ:: Cokes were too expensive, no microwave or refrigerator in the room!! Must have these!

Positiv:: location is 110% View is unbeatable

Negativ:: Room is tired, latitude 47 was extremely poor Breakfast very poor, no kettle cups to have a cup of tea on paper cups. Room above was extremely noisy,sounded like furniture being moved with no carpet. Latitude could have some money spent on artificial grass on deck for more atmosphere

Positiv:: The location and view were unbeatable. The staff were helpful, attentive and efficient. We could not have been happier! Thanks especially to Joseph who checked us in and made sure we were happy, as well as Lori our lovely housekeeper.

Positiv:: In der Nähe der Sehenswürdigkeiten in Waikiki.

Positiv:: Das Personal ist super freundlich. Die Suiten sind geräumig und haben ein separates Wohnzimmer, was praktisch ist, wenn sich der Partner ausruhen möchte. Die Einkaufsmöglichkeiten Market Street und zahlreiche Restaurants befinden sich direkt vor der Tür des Hotels. Der Strand und andere Resorts liegen auf der anderen Straßenseite. Wir waren schon sechs Mal hier und kommen wieder.

Positiv:: Free Breakfast daily and happy hour

Positiv:: Everything

Negativ:: Nothing

Positiv:: Location and free breakfast

Negativ:: no.

Positiv:: Best location for walk around the waikiki beach,, assigned room ( semi-sweet) was good enough for staying.

Negativ:: Always required to wait for elevator to go up/down the floor because of short of actual elevator qty. it shall be hard to manage the actual guests vs elevator qty/availability. strongly recommend to do detail analysis,,, for "customer experience".

Positiv:: free breakfast and happy hour reception

Negativ:: no

Positiv:: cleanness

Negativ:: breakfast very poor, , rooms needs upgrading , very old

Positiv:: Customer service

Negativ:: Elevators took a little long

Positiv:: Breakfast was very very standard No cereals same thing everyday,Very second class trades on the name Hilton apart from that nothing special.Will not go back they need to upgrade decor still in the 70,s

Negativ:: A great deal

Positiv:: I liked that the AC in the room would get to the desired temp quickly

Negativ:: Too much to list, upon check in we went to our room, unpacked, and I went downstairs for some bottled water to keep in the mini fridge. I opened the mini fridge and there were someone else’s left overs in the fridge... I went downstairs with those Togo containers put on the front desk and they assured me it wouldn’t happen again (how is it supposed to happen again if it’s the room we are staying in). The next day we had left early and we’re gone for a majority of the day, we came back and the bed wasn’t made, towels still on the floor, garbage in cans, I had to call the front desk and inform them of this, we left for I late dinner and came back and was taken care of finally. The third day I was enjoying my coffee on the balcony trying to enjoy my coffee, but there was a distinct smell of weed in the air. I looked over the edge and here was a homeless man sitting on a rock in the bushes smoking weed, he also had a large knife with him that he wrapped and unwrapped in a shirt a few times. I called the front desk, they had security ask him to move, he left for about 20-25 minutes, then came back to the same area. I called again, security asked him to leave again, hotel manager called our room to get an accurate description of the guy. The following day he was back again, but I was to the point I didn’t care any more, and I’m assuming the security had the same feelings. The room we were placed in was right next to and behind the elevator, so all day and night that is all we heard... I would not recommend this property

Positiv:: Free great breakfast, free snacks and free bar in the evening. Clean and comfortable rooms.

Positiv:: Location of the property.

Negativ:: Everything was fine.

Positiv:: Good location a block from the beach. Good sized pool, and we had a very large room with a balcony and a partial view of the sea.

Negativ:: Not much.

Positiv:: Als Einheimischer haben sie mir die Resortgebühr fallen lassen und mir einen Rabatt für den Park gewährt. Much mahalo. Wir waren von Zeit zu Zeit hier und die Leute an der Rezeption erkannten uns alle.

Negativ:: Nichts.

Positiv:: Der Sicherheitsdienst war kühl und die Wartungsservice Typ war cool. Das war es.

Negativ:: Das Personal an der Rezeption, das Zimmer, und versteckten Gebühren. Wifi kostete 12$ Die autorisieren 100$. Praktisch alles andere.

Positiv:: Best scone ever! And great free coffee! Great bar and bar staff! Mahalo

Negativ:: Bathroom vanities need changing in all rooms 35$ a day for parking is high but I get it.

Positiv:: Very nice common area around the pool. Coffee/tea available every morning. Reef safe sunscreen provided.

Negativ:: During the evening/night it was very noisy.

Positiv:: Good location, friendly staff Many small details were guest-friendly

Negativ:: Parking fee was too costly & it was little bit uncomfortable to ask to get car out every time.

Positiv:: Sehr schön eingerichtet, nicht 0815, sondern „cool“ und trotzdem gemütlich und hochwertig. Alles wirkt sehr neu. Kostenloser Kaffee und Wasserspender (auch zum Auffüllen von Trinkflaschen) sowie Spender mit kostenloser Sonnencreme. Die Laufzeit zum Strand ist ca. 8 Minuten, das ist vollkommen in Ordnung.

Positiv:: The location was excellent - away from all the hustle an bustle of Waikiki. Also loved the coffee every morning and lounging area. Good nightly entertainment.

Negativ:: the bar had a very limited selection was extremely loud the room was ok nothing special the balcony was a real joke and the seating in the room was terrible. We paid 240.? something in advanced and then charged another 78.00 I have no idea for way I thought I had paid the amenity fee which was for coffee in the morning and beach towels which should be included for that price plus 35.oo a day for parking. Totally overpriced for what you get would not recommend this hotel to anyone.

Positiv:: Comfortable rooms with modern decor, rain shower and water pressure was excellent.

Negativ:: Staff in the Mahina & Sons restaurant were not so friendly. Better service at iHop.

Positiv:: I like that it was near a lot of food places and at a convenient location in Waikiki. The pool was super cute and they had lovely music almost every night in the lobby. They gave cool perks such as a free museum ticket and dinner credit during our stay.

Positiv:: Amazing place with an amazing vibe. The laidback atmosphere, the cool design, attentive staff.

Positiv:: Good location and stuff are nice.

Negativ:: Room items were minimum so we had to go through robby to get something we were necessary.

Positiv:: breakfast was ok, staff was nice, good location

Negativ:: Booked a "bungalow" room, perhaps it is not reflective of the rest of the property but such "bungalow" should not be part of allegedly 4-star hotel! It was a hostel, not hotel, experience - room small, dated, cramped with furniture. Asked for quiet room, instead it was facing the pool (with music) on one side and some external bar / nightclub on the other side. AC unit extremely dated, sounded like lawn mower when switched on essentially making it impossible to sleep without earplugs. Perhaps one could enjoy it as hipster hostel but it should never be labelled 4-star nor sold at a hotel price, otherwise it is mere misinformation

Negativ:: Die Ressortgebühr von $25 ist immer zu entrichten, egal ob das WIFI, der Pool oder ein Poolhandtuch genutzt wird. Das ging aus der Beschreibung des Hotels „Ressortgebühr ist nicht inbegriffen“ nicht hervor. Das Preis-Leistungsverhältnis ist durch die Zusatzkosten aus meiner Sicht dadurch definitiv nicht mehr gut und damit wäre das Hotel normalerweise auch nicht meine Wahl gewesen. Das „Quickie-Breakfast“ ist nach meiner Meinung auch nicht gut, außer man möchte nur süßes Gebäck zu sich nehmen.

Negativ:: Der Abzug hatte ein Problem, er machte die ganze Nacht ein Klickgeräusch. Thermostat funktioniert auch nicht gut. Insgesamt hatte ich dieses Mal keinen erholsamen Aufenthalt wegen der lauten Lüftungsschlitze.

Positiv:: Ich liebe die Lage und die Zimmer sind sauber und das Personal war super! Sehr zu empfehlen für alle Reisende, die nach Waikiki möchten.

Positiv:: The vibe , great DJs

Negativ:: Everything was great

Positiv:: We loved everything about our trip to Hawaii! The staff were super friendly and our room (the junior suite) came with some unexpected extras like a station were there were hot drinks available, pastries in the morning and cookies in the evening. The little treats round the pool was such a lovely touch too. The photos of the hotel really do it justice too!

Positiv:: Everything! We loved it so much we barely left. The restaurant was great, the bar was really fun, and the pool was amazing. We actually paid for a late checkout to maximise our stay. Really exceptional!

Negativ:: If I had to pick something I’d say it was pricey. However, I really felt like the value for money was still really high, especially compared to some of the larger hotels.

Positiv:: I liked everything about the Laylow autograph amazing place amazing service rooms are perfect everything was just amazing!i will comeback again when I have opportunity!

Positiv:: i Like the old school feel!

Negativ:: The pillows were a bit soft for me

Positiv:: The bar had a cool vibe

Negativ:: Our final room charges increased by 50% in taxes and fees. We paid $88USD in taxes and “resort fees” per night. Taxes we of course expect to pay but then an additional $35/day for free crackers in the hallway? An overcrowded pool we couldn’t even use? A moldy smelling fitness centre? A free pair of flip flops? To be honest, the bill was so shocking, it tainted the whole trip. We’ve travelled all over the world and stayed in way nicer places for way less money. It was a mediocre hotel with a luxury price tag

Positiv:: - welcome kit - front desk was very helpful and lovely - nicely furnished room - small but nice pool - valet parking, very effective

Negativ:: nothing everything was great

Positiv:: Location

Negativ:: Having to pay extra to check in early. If the room that I have paid for is ready? Why should I have to pay extra to stay in it an hour or two earlier? Not impressed! Some of the bar staff had a bit of an attitude and weren’t very friendly or attentive. Beds and pillows weren’t very comfortable

Positiv:: Gute Lage, sehr zentral, schöne Bar, moderne Einrichtung

Negativ:: Die Beschreibung der Zimmer auf booking.com, speziell die Anzahl der Betten, stimmt nicht mit der Realität überein. Wir haben ein Kingsize-Zimmer mit zusätzlich zwei Einzelbetten gebucht. Diese Kategorie gibt es im Hotel gar nicht. Nach längeren Diskussionen an der Rezeption wurde uns versprochen, das Bettsofa einzurichten. Das dauerte dann aber Stunden und erst nach mehrmaliger Reklamation.

Positiv:: Great location, super convenient with lots of shopping and dining options.

Positiv:: Location

Negativ:: View

Positiv:: Beautiful rooms, really well done, aesthetic runs through whole hotel. Nice pool and little gym. Great cafe and bar area. Bed was soooo comfy.

Negativ:: Got caught by the usual “ocean view” blurb. If you arch your whole body past the view of the car park.

Positiv:: Everything

Negativ:: Leaving

Negativ:: sofa bed needs updating... could feel all springs

Positiv:: Lots of pools , near the beach

Negativ:: No room safe

Positiv:: Great suite , staff and a 5 min stroll thru all the Hilton’s to the beach.

Negativ:: Very hard to find the entrance ! Google maps doesn’t know where the small , unsigned ramp is to get in. Once we knew it was easy .

Positiv:: Loved having the extra bedroom when traveling with 2 teenagers. Best location in Waikiki.

Positiv:: Everything

Negativ:: Beds not comfortable for some guests

Positiv:: Having our own kitchen was very nice with three kids. Also having access to all the other Hilton properties and beach made it feel like a huge resort.

Negativ:: Cheaper or less expensive chairs and umbrellas for the beach.

Positiv:: The shops and restaurants

Negativ:: Difficulty finding check in from lower bus and taxi drop off.

Positiv:: Everything about the room is top notch. If going to the Hilton Hawaiian stay here it’s the newest tower and it really shows.

Negativ:: The resort is just too pricey. $43 for parking and a $35 resort fee. So with the taxes you are well over $500 per night. Not affordable. Check out is 10am even for Hilton Honors they only have me until 10:30. Not good.

Positiv:: Die Grossen geräumigen Zimmer mit küche

Negativ:: Die Poolanlage viel zu klein

Positiv:: Nice rooms and beautiful resort. Very nice bathroom. Very large with wonderful shower, tub and bidet

Negativ:: Slipped and fell in hotel pool area. I noticed many anti slip mats but not everywhere. Not slippery at other pools. Maybe need to redo surface to prevent injuries. I was OK but an older person could of broke a hip.Hide a bed very uncomfortable. Does not sleep 2. Should have roll away bed available even if extra charge.

Positiv:: We really like our room with kitchenette and laundry. Your bathroom is also spacious for a family of four. The balcony has a nice view. We also like the pools, the kids love the fact that we can rent DVDs. We had a really nice stay and enjoyed the hotel.

Negativ:: Nothing!

Positiv:: Schönes Zimmer, nette Angestellte, sehr sauber und modernisiert.

Negativ:: Der Pool war zu klein, es gab keine Bar im Hotel. Das Parken kostet 30 Dollar. Die Lage ist etwas abseits vom Schuss

Positiv:: Great location can walk to many places. It was nice and quiet on a side street. The beds were comfortable.

Negativ:: The shape of the room and the balcony was not very desirable view.

Positiv:: Bed it was fine

Negativ:: Bathroom had mold, strong mold humidity smell, They had to remove the calking and live just the grouting. Tub handle to drain and stop water were loose, I had to remove the plug manually. Smells never disappeared. Reserved for seven days, fifth day card key didn’t work. Toilet tissue run out, go down to lobby for more, they give you one at the time. We should get some refund for this inconvenience. People from ballet parking most of them are nice. Older white person at front desk had bad mood and attitude don’t remember his name but He attending me when I registered on August 4th 2019. There’s more, but tired to writing I have things to do.

Positiv:: Location is away from the crowded beach but easily assessable to Waikiki beach and centre of attraction. Staff is super friendly. David gave us good guidance to the Japanese food court. We went there three times during our short stay.

Negativ:: No

Positiv:: Facilities were upscale and staff was helpful.

Negativ:: No food on site.

Positiv:: Bed and pillows very comfy

Positiv:: Courteous and helpful staff. Loved that they had an event coordinator onsite so being first time travelers to the location helped us a lot to plan our stay. On our last day we had to check out at 10 am, but we also had a whole day ahead of us to wait for our flight. They were gracious enough to give us complimentary baggage story while we explored more of the city, and gave us access to their meeting areas and showers when we returned to wait til our time to go to the airport. Superb customer service!

Negativ:: Only reason for shorting them one star in the “Value” category was due to not having all inclusive breakfast. I know that’s not typical of most hotels in the area, but would have made everything just perfect if they accommodated for all inclusive breakfasts as well.

Positiv:: It is a very well established and well appointed Hotel.

Negativ:: Location was a little off the bus routes. Cockerels crowing at daybreak was annoying. Also as it was a timeshare hotel the rooms were not serviced daily.

Negativ:: I was very annoyed in that they kept trying to contact me three or four times about their sales pitch with timeshares. I was absolutely not interested I did not pay for it and I did not want to listen to their sales pitch nor did I want to be badgered!!

Positiv:: The responsiveness of the staff to our needs and questions was first rate. The bed was very comfortable.

Negativ:: Royal gardens has no food and it's a walk to anything, so you have to be prepared for that. I lost the code to get access to the computer, so could not print a boarding pass for the flight home, BUT the lobby staff did it quickly.

Positiv:: You have everything we needed. The beds were very comfortable and we loved having laundry facilities because we we stayed 10 days. The staff were extremely friendly especially Sheldon who helped us in all areas! On the day we were leaving Oahu, we had the use of the pool and the lovely media room to change in afterwards.

Positiv:: I had a few technical issues, with the phone, toaster and coffee machine that didn't work, but got resolved right away. There was a concierge or always somebody there to answer my queries.

Negativ:: There was not a restaurant or a cafeteria inside the building. I did not realise that it is not hotel- like but more like a self-service units or apartments. I soon learned to adjust the situation though.

Positiv:: Gute Lage

Negativ:: Zimmer werden nicht gereinigt, der Zeitverlust durch eine nutzlose Timeshare-Präsentation, hohe Parkgebühren (32 USD pro Tag)

Positiv:: Vive liegt nahe am Waikiki Strand, Restaurants und Einkaufsmöglichkeiten. Hilfsbereites Personal. Sauber und modernisiert.

Negativ:: Das Zimmer war sehr klein.

Positiv:: Kostenlose Strandtücher, Liegestühle, Boogie Boards zur Benutzung

Negativ:: etwas teuer für ein kleines Zimmer 3 Blocks vom Strand entfernt. unsichere Straße in der Nacht

Positiv:: Walking distance to the beach, mall and restaurants. Also, beach towels, umbrellas, chairs, etc. we’re available free of charge.

Negativ:: Room was extremely small and our bathroom had an unpleasant smell coming out of the sink (told the front desk and they had someone check it out but the smell remained although not as bad as when we first got there)

Positiv:: The staff was incredibly friendly everytime I came back to the lobby. The added touch of juice and hot towel during check-in made my stay even more memorable. The front desk promptly checked me in as early as possible, when I arrived earlier than check in time.

Negativ:: I really have no complaints. But if I had to say something I would replace some of the furniture in the lobby sitting area. Noticed that some of the seats were a bit tattered. This is me being really picky though! Otherwise beautifully decorated and clean.

Positiv:: Breakfast, good service, location near beach

Positiv:: Die Lage war prima und der Kaffee am Nachmittag/Abend war auch toll! Frühstück war reichlich leider gab es an jedem zweiten Tag nur Süßes! Sonst Würstchen und kleine Omeletts. Obst gab es immer reichlich.

Negativ:: Gibt nichts zu bemängeln außer 30 $ täglich für den Parkplatz ist etwas heftig! Gehört eigentlich heutzutage zum Service!

Positiv:: The staff were excellent! Very friendly, polite and eager to help with both hotel related matters as well as information about the area in general. We were offered fresh pineapple juice on arrival (a simple but special touch).

Negativ:: The room was a little small in comparison to other hotels I have stayed at (however it was perfect for a one night layover). The hallways between rooms could be improved... felt a little cramped and stuffy because of the decor and carpet.

Positiv:: General manager and rest of staff friendly and accommodating. Ready to make things right

Negativ:: The breakfast buffet. Not appealing, got tired of having cold hard boiled eggs, cold sliced ham and turkey and foamy bland frozen omelets. A bit improvement could go a long way, fresh scrambled eggs, hashbrowns, pancakes, french toast or even frozen waffles. The staff attending the buffet don't have a sense of urgency and don't care for guests. Not too many tables to sit down and eat, the empty ones always dirty and buffet always low on food

Positiv:: it was decent but I am not sure It was really breakfast.. more like a spread.

Negativ:: pretty much everything, we stayed at a few hotels here and this one was the worst with hidden fees, its $30 a night to park, and they added on a lot of fees even after my booking said there were no more. my bill went up a few hundred. the beds were horrible, the rooms were extreeeemly humid and small. there Is no pool.

Positiv:: Es hatte rund um die Uhr Kaffee, Tee und Wasser mit frischen Früchten. An der Reception konnten immer Tücher, Sonnenschirme, Matten, Boogie Boards und Stühle für den Strand geholt werden. Der Waikiki Beach liegt keine 5 Gehminuten (2 Querstrassen) vom Hotel entfernt. Gleich auf der anderen Strassenseite hats einen super leckeren Poké Take away und die Busstation ist auch gleich nebenan. Das Personal ist sehr freundlich und zuvorkommend. Wir konnten auch direkt im Hotel verschiedene Aktivitäten bei KC buchen. Sie hat uns immer super Unterstützt und geniale Angebote empfohlen. Es hat auch einen kleinen Kühlschrank und Klimaanlage auf dem Zimmer.

Negativ:: Die Zimmer sind eher klein und wie überall in den Staaten sehr ringhörig, aber für uns hat das völlig ausgereicht. Ohropax und je nach dem Schlafbrille von Vorteil. Klimaanlage manchmal ziemlich laut.

Positiv:: The room was very clean, quiet and with a comfy bed. The hotel is in a great location for walking around Waikiki. We would definitely stay here when we come back!

Positiv:: Location great ! Lobby cleaness great ! Coffee great ! Room size great !

Negativ:: The room isnt as clean as the lobby The mattress was tooo much soft, my back hurts the day after

Positiv:: Very good location, beach is a 5 minute walk. Lots of shops nearby. Room was a decent size and cleaned everyday if requested. Breakfast spread was simple. There was lots of fruits and pastries and plenty of teas and coffee. Bed was very comfortable. Would stay here again.

Negativ:: Could perhaps add more to the breakfast spread, but considering the price including free breakfast, it was fine.

Positiv:: All in particular the position is very close to the famous waikiki beach. The Breakfast is very good with local fruits and tea/coffee.

Negativ:: None, everything perfect!

Positiv:: Wunderschönes Zimmer! Ich bekam ein Upgrade in das Penthouse und die Aussicht war unglaublich! Auch der Barkeeper war wirklich toll!

Negativ:: Der Strom ging während unserer ersten Nacht aus. Wir blieben sogar im Fahrstuhl stecken. Einen Tag später ging ein Feueralarm los.

Positiv:: Super

Negativ:: Frühstück in Rechnung gestellt, dass ich mich nicht teilnehmen

Positiv:: Staff were AWESOME! Very friendly and kind, loved the vibe there.

Negativ:: Parking garage exit kiosk would not sync with centralized computer system and had difficulty several times getting out of garage with my card key.

Positiv:: Absolutely loved the room and the hotel location. Close to everything. Loved the eco option that meant that the bed linen and towels didn’t have to be unnecessarily changed everyday. the bathroom was great. Both the reception and concierge staff were really friendly and helpful a real credit to the establishment. The fact that the hotel provided beach chairs, towels and umbrellas etc was a real boon!

Negativ:: There was no place to hang wet clothes in the room. Also a little disappointed that although we mentioned at the time of booking that it was my 50th Birthday, it wasn’t picked up by the team.

Positiv:: Rooms were spacious and modern.

Negativ:: It was advertised as having a Pool, it was more like a paddling pool. If you want a pool where you can actually swim do not stay here. Only serves breakfast, no other meals or room service available.

Positiv:: The staff was friendly

Negativ:: The facilities were very nice. Exactly as pictured. But they were over run by small children screaming. This screaming was Not one family coincidentally in the area at the same time as us. There was At least 3 at all times. Some in the lobby. Some by the pool. We got kicked out of the jacuzzi in our short 2 hour window because some kids spilled bubbles and the spa required “emergency maintenance”. Before the bubble fiasco I was relaxing in a poolside chair waiting and hoping to find a moment of peace to hop in, and 2 kids were redirecting the jets with their hands to create an 8 foot spray wetting every chair in front of me and almost spraying me as well. So so disappointed by this hotel. My wife wanted to come for a staycation due to the pictures but I would definitely never come back for the price. It’s picturesque until you see the people that fill the space. Add on a $42 per day charge for parking and there are so many better hotels in the area. Would not recommend. Would not come back. Extremely over priced for what you get.

Negativ:: Hotel 4 stars , so all the public facilities was Not amazing. The pool was poor , the lobby was ok. Service was very good The room is great , very clean and quite the location is great if you don' look for the beach. You are in the heart of Waikiki , for the beach you need walk few minutes .

Positiv:: Loved the location and the staff were super friendly and helpful. They also had a lot of amenities for free - like gopro rentals etc.

Negativ:: The pool is like 10CMs in depth. Basically a kiddie pool... There is a hot tub, but you don't really swim in a hot tub.

Positiv:: It’s very clean. And staff is very friendly.

Positiv:: Das Hotel ist sehr gut gelegen und hat eine Parkgarage, Zimmer sind modern und geschmackvoll eingerichtet.

Positiv:: Hospitality the staff was super helpful on checking me in

Negativ:: Not much to say

Positiv:: Das Zimmer war absolut top

Negativ:: Preis / Leistung - vor allem für das Frühstücksbuffet. Entweder zu wenig Reinigungspersonal oder wir hatten einfach Pech. Zimmer war, weil noch nicht gereinigt erst nach 15:00 verfügbar und wurde auch am Folgetag erst am späten Nachmittag gereinigt. Zimmerbezug hat erst im 3ten Anlauf funktioniert - erst hat die Karte nicht funktioniert, dann war das Zimmer belegt. Im 3. Anlauf hat es dann geklappt.

Positiv:: Location, staff, cleanliness

Negativ:: Nothing

Positiv:: Loved the location and ease to the beach and facilities. The restaurants were great. Breakfast (downstairs) is good. The valet service for the cars is very fast. The turtles on the beach are great but respect the local laws.

Negativ:: The Air con does not remove the moisture in the room. The clothes remain damp. Packed clothes arrived home with loads of creases due to the damp room. Great double bed room, enormous TV. Very pleased with the overall room.