Sofitel London Heathrow

Positiv: I wish I could have stayed longer, but had a plane to catch. The bed and bathroom were luxurious, and the staff were extremely helpful and friendly.

Negativ: It took me while to figure out the lighting system, but it was impressive.

Positiv: Great property right next to Terminal 5 at LHR. Very convenient and nice.

Positiv: Excellent location for flying from terminal 5 - excellent service and we're upgraded!

Negativ: Nothing

Negativ: The shower had only hot watrer

Positiv: Schneller Check-In, freundliches Personal, relativ grosses Zimmer, Sauberkeit, sehr ruhige Zimmer durch gute Schallschutzfenster, direkt an Terminal 5

Negativ: Da wir wegen 2 Tagen nur mit Handgepäck unterwegs waren, zu wenig Toilettenartikel wie Duschgel usw vorhanden, kein Bademantel, kein Coffee to go an der Rezeption für Leute, die sehr früh auschecken ...