Dieses New Yorker Hotel befindet sich gegenüber dem Central Park, 2 Blocks von den Geschäften der Fifth Avenue, weniger als 3 Blocks vom Columbus Circle und 8 Blocks vom Rockefeller Center entfernt. Ein Bahnhof befindet sich in Hotelnähe.
BettPositiv: Das Bett war auf jeden Fall komfortabel. Wahrscheinlich der beste Teil der Zimmer.Negativ: Eine Kaffeemaschine wäre schön gewesen.
Positiv: Tolle Lage, super Personal, gute Ausstattung.Negativ: Alt Betten, klumpige Kopfkissen, die Einrichtung war veraltert.
Positiv: Tolle LageNegativ: dringend renoviert werden. Alte Bäder, abgenutzter Teppich, sehr veraltet Fitnessgeräte.
Positiv: Die Lage ist ausgezeichnet - das Personal war sehr hilfsbereit und professionellNegativ: Hilfreich wäre ein Businesscenter und kostenloses WiFi
Positiv: Location was perfect! They have a house car that can take you to the airport or pick you up. We had a king room that was beautifully decorated and so spacious. Would definitely stay here again. Negativ: There were a couple of spots that were stained on the shower curtain and on the down comforter. However, I never felt that these things weren't clean there were just some spots. The knobs on the shower were backwards and the facet was slanted so it was sometimes difficult to turn the shower off. This doesn't take away from the fact that the shower felt absolutely amazing!
RoomPositiv: Large Negativ: Thermostat didn't work so tbe temperature was 80 degrees all day. Couldn't call front desk BC phone didn't work. Old towels were in room
My Stay,Positiv: The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice.Negativ: The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Location is great but the customer service was notPositiv: The location of the hotel is perfect, On the edge of Central Park minutes from 5th avenue shopping. There are some restaurants nearby too. If you are interested in doing something touristy the horse and carriage rides are right outside.Negativ: Where to begin. I was only there for one night and it was extremely expensive. On top of that they charged me a $35.00 "facilities fee" which was for WiFi, cocktail happy hour, and other amenities. I used the WiFi which worked fine but the cocktail happy hour was a disaster, very disorganized and the staff wasn't super pleasant. I wish I had the choice of adding on these extras. Also, upon check-in the key machine was not working so I was not authorized a room key. Each time I needed to go into my room I had to ask someone; one time I was waiting in the hallway for 30 minutes until someone showed up. It could've been a better experience.
I don't recommend this hotelPositiv: They hit me with a $30 dollars plus tax facility fee which is ridiculous why should we pay facility valet parking is ridiculous expensive , they hotel needs to be updated the style is from the late 90's we should get more for what we paid for
Run down room was no where near as nice as website photos.Positiv: Location is absolutely excellent.Negativ: The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Lovely hotel and stay. Bathrooms are dated. Positiv: Lovely room- 41st floor great view even though we had a had a southeast facing room. Courteous service. Negativ: Not sure what the resort fee 35/pp goes towards.
Not really a resort- but u have to pay it. Not included in the Expedia price. Had I known- prob could have had a better hotel. also-overwhelming horse poop smell right across the way. Not their fault-but it's there.
Positiv: The location is amazing and the staff generally helpful. Negativ: Rooms need some updating as do the bathrooms, but overall the hotel is good value by NYC standards.