The Camby Autograph Collection

Positiv: Clean hotel in a good location.

Negativ: I didn't know that the only real parking was valet. Then the Valet lost my car. The staff worked hard and got it back but was very scary.

Negativ: I didn't like that the staff was stuck up and did not listen to simple instructions. I had asked to charge one card and do a hold on the other and they completely did the oposite when I was very ...

Positiv: room, the housekeeping staff and the view

Negativ: the service was horrible! The room service that is! When I mentioned it, they waived the room service charges however, that didn't take away the horrible experience! I will NEVER step foot in that hotel again!!

Positiv: Location was nice, most of the staff friendly and professional

Negativ: When I checked in and went to my room my key card did not work, I waited at the door of room for over 15 minutes when another couple walked up to check into the same room. When management finally showed up, he humiliated me by saying my card did not go t

Positiv: Great location

Negativ: Staff was very busy - difficult to reach on the phone and it often took multiple attempts to get any issues resolved

Positiv: The two restaurants in the mall next door. 'Ten' was one of them and the other was an Italian place. Staff at hotel were nice and helpful.

Negativ: As mentioned in other reviews, parking at the hotel is $33 a day. Public lot next door isn't much better. $24 a day there. No where else to park. If you don't need a rental car, use Uber or Lyft from airport and for local jaunts.