2.0
Van was big enough for our party of 8 and luggage. However, the van was clearly dated. The van had stains on the seats, the air conditioning did not work reliably, the wind shield fluid was empty. We had a great time in our trip despite the van.Bewertet am 3. Aug. 2023
Bewertung von![kayak]()
8.0
Finding pickup location was not as easy and when we tried to call, no one ever answered. Luckily an airport employee helped us find the correct pick up location. Once we got to correct location, everything else was nice and pleasant.Bewertet am 29. Juli 2023
Bewertung von![kayak]()
2.0
The company has poor service , I would not recommend any one to rent a van with them . I will never do it again . They are not honest , they have hidden charges .Bewertet am 29. Apr. 2023
Bewertung von![kayak]()
10.0
So glad we found AVR. Every other rental car company at LAX was fully sold out. We rented a Chrysler Pacifica. No wait and no line at the counter - easy to find inside the Four Points hotel. We also rented a car seat (slightly dirty but they wiped it down for us). Liked how you return the vehicle on empty. Drop off a breeze too (no line). Overall 10/10 would highly recommend if you need a minivan or larger.Bewertet am 17. Apr. 2023
Bewertung von![kayak]()
2.0
Not following the agreementBewertet am 9. Apr. 2023
Bewertung von![kayak]()
2.0
No communication on how to get to the pick-up location. AVR didn’t warn me they would change the hours for drop-off or where to put the vehicle once I got back to Four Points.Bewertet am 6. Apr. 2023
Bewertung von![kayak]()
2.0
Business was closed during scheduled pickup timeBewertet am 30. März 2023
Bewertung von![kayak]()
8.0
NO shuttle from Airport. Had to take LAX Green shuttle to Car Rental Depot. Difficult to carry luggage and golf bags.Bewertet am 6. März 2023
Bewertung von![cheapflights]()
2.0
Office closes at 6pm, opens at 8am. No after hours service. No answer or return telephone calls. Nobody at the hotel knows how they operate.Bewertet am 21. Feb. 2023
Bewertung von![kayak]()
2.0
I was not told the office closes at 6pm- our flight was delayed and we arrived at 620pm at the desk only to find it closed. We had to rent another car from another company and lost the rental moneyBewertet am 6. Feb. 2023
Bewertung von![kayak]()
4.0
The van rental place is out of the four points Sheraton hotel which is not disclosed ahead of time. I rented a minivan from them which they indicated they didn’t have and gave us an 8 passenger van. This was not communicated to me prior to picking up the vehicle and they didn’t provide me with any alternative options. It was way too big for what we needed for the week and limited us to what we wanted to do due to its size. It ate up so much gas so we probably spent 25-50% more than we needed to.Bewertet am 5. Feb. 2023
Bewertung von![kayak]()
2.0
I don't think this is even a real company. For you own peace of mind, go with a car rental company you have heard of. This fly-by-night operation did not have a car when I got to the airport. And, I am not really sure they even exist.Bewertet am 31. Jan. 2023
Bewertung von![kayak]()
