4.0
Somewhat confusing drop off process and we were charged an additional 35$ which we have not yet be able to contact somebody aboutBewertet am 7. Aug. 2023
Bewertung von![kayak]()
8.0
Because we booked through KAYAK, the vehicle that we reserved was not available, but there was no way for us to find that out until we went to the counter. So we had to rent a more expensive model, which was their only availability. I did call them to ask that question, but no one answered the phone. It seems like there are a limited number of staff members running the rental. I wish they had answered the phone.Bewertet am 4. Feb. 2023
Bewertung von![kayak]()
8.0
The car was beautiful and super comfortable. We did have a problem with the gas quantity. We were told that the gas was filled up to 7/8 when it was only 3/4 but showed proof with photos.Bewertet am 31. Dez. 2022
Bewertung von![kayak]()
8.0
HERTZ CLAIMS CUSTOMERS ARE IMPORTANT....WE ARE NOT. THEIR FEES AND POLICIES ARE WAY MORE IMPORTANT THAN CUSTOMERS....GUESS THEY'VE FORGOTTEN THAT WITHOUT CUSTOMERS, HERTZ WOULD SIMPLY BE A NAME.Bewertet am 12. Okt. 2022
Bewertung von![cheapflights]()
10.0
Easy pick up and drop off.Bewertet am 12. Juli 2022
Bewertung von![kayak]()
8.0
Was supposed to pick up car at noon except they close for lunch from 12 to 1 PM. It would have been nice if we were told this ahead of time.Bewertet am 4. März 2022
Bewertung von![kayak]()
2.0
Completely misleading - the person at the Hertz counter blamed it on KayakBewertet am 28. Feb. 2022
Bewertung von![kayak]()
2.0
System wasn’t updated when my friend and I, both needing cars, were informed the location had no cars. One of the employees was so rude and sarcastic about the situation that you could tell he was making his coworker uncomfortable.Bewertet am 12. Feb. 2022
Bewertung von![kayak]()
2.0
When I was making the reservation via kayak, it said, if I pay the total amount due upfront, they would give me $20.00 discount, so I totally paid the amount upfront, but they charged the full amount to my credit card, I tried to call kayak, no luck, sooooooooooo much waste of time to locate somebody!Bewertet am 11. Feb. 2022
Bewertung von![kayak]()
2.0
Was denied a car even though they had done available. Was told to order through their own website even though it cost a lot more.Bewertet am 12. Dez. 2021
Bewertung von![kayak]()
5.9
Pickup was terrible! They did not have any car in my class. Then they said they do have one but at Pep Boy. And I had to wait for ONE HOUR for the car to be delivered to the rental office. I didn’t even think it was cleaned properly. Then I noticed there were big scratches on the car that they never mentioned. I had to call the guy back to show him. The car drives ok though.Bewertet am 13. Okt. 2021
Bewertung von![kayak]()
1.9
they called and told me that they didn't have any cars available, so I didn't rent a car, I was stuck without a car or any other alternativeBewertet am 22. Sept. 2021
Bewertung von![kayak]()
