Hotel El Mirador Puerta del Sol

Positiv: I wasn't very well and had to miss arriving the first night I was booked in for, but the check in staff were very helpful when I finally did arrive (even suggesting some helpful food choices). ...

Negativ: The walls are very thin meaning you can hear your neighbours quite clearly, and the doors stick when closing them meaning you hear everyone coming home at 3 in the morning. The location is super ...

Positiv: The room and bathroom were exceptionally clean. The bed was comfortable. The Wifi worked very well. The staff, especially the cleaner, were really nice. The hotel was very well-located, though I ...

Negativ: I'd thought there was an opportunity to have breakfast in the hotel. It wasn't a big issue as there were plenty of cafes around. The shower was a bit temperamental, but I was able to shower ...

Positiv: We were warmly welcomed by Fernando and he knew this was not our first stay at hotel. We received champagne in our room. Location was great at Puerta Del Sol and a huge festival was happening. Rooms ...

Positiv: Clean hotel and very good location

Negativ: The man in the reception did not speak English on the second day and the third day after our complaint, he spoke perfect the same man

Positiv: Mein Wunsch nach einem ruhigen Zimmer - das Hotel liegt an einer sehr belebten Straße - konnte entsprochen werden. Das Personal war sehr freundlich und bemüht. Die Lage ist optimal für eine ...

Positiv: Charming, friendly, helpful staff and a comfortable room. Just off Puerto del Sol and close to Metro and all amenities.

Negativ: There was noise in the street all night but this didn't really matter if we kept the window closed.